ZillowVERIFIEDHaving worked with Cyrene as our agent on both the sell side and buy side, this review is long overdue. We were ready to sell our house but did not have an agent. One day we saw Cyrenes flyer on our doorstep, she seemed pretty and smart in picture, why not, we gave Cyrene a call. That simple act was one of the best decisions we have ever made. Cyrene came over the next day with her market comparison analysis in hand and walked us through the whole selling process, details to the level of what day & time of the week to put the house on market, how many pictures she will post to drive in traffic, and how to price it right to perk peoples interest. She is super analytical. As a first time seller, we were clueless, but Cyrene is so knowledge and really knows how to make things easy for her clients, she ensured us that she will take care of everything, and she absolutely did. Cyrene worked within our tiny home improvement budget and connected us to painters and gardeners whom accommodated us on a short notice and worked on key areas that really revamped the appearance of our house. Cyrene helped us move furniture around and reorganize our home to be picture perfect, and even brought in a lot of her own decoration pieces to add colors to various rooms. Cyrene also has an amazing photographer on her team who takes shots from the perfect angels to bring out the aEURoewowaEUR? factor, we were so impressed with the pictures. Once Cyrene listed our home, Redfin marked it as a aEURoeHot HomeaEUR? in no time. We had one weekend open house, and were reviewing 6 offers the Monday after. Cyrene worked her magic and got the buyers to increase their bids all across the board, right in front of us. We wanted a quick and smooth sell, definitely no fall out of escrow and back on market drama. Ultimately, we sold our house to the second highest bidder at 10% above listing price. Little did we know, house selling involves art and science, Cyrene is so good at reading people that she ensured us that the second highest bidder was our safest bet since they loved our home and wanted our house 100%. Indeed, the sale was quick, smooth, and easy.Cyrene is currently helping us buying a new house in a highly competitive area in a good school district (where 80 families showed up for one open house), and this is where we got to know her a lot more, and see what a resourceful, charming, charismatic, down to earth, and rock star she truly is. Cyrene has accompanied us to countless open houses, regardless of how busy she is, Cyrene has always made time for us. When we expressed interest in rental & investment properties, Cyrene gave us tips on maintaining positive cash flow, and also went to several open houses on our behalf and took videos for us when we couldnt make it. I cant imagine going to open houses without Cyrene because she is so knowledge and insightful, I can get a sense of what work is involved and the associated costs from Cyrene. When we were looking at an old hilltop house, Cyrene just pulled out her phone and started Facetiming an AC expert to look over the electrical systems and got a ballpark estimate on install central AC. Cyrene worked on market comparison analysis, and offer & contingent terms with us close to midnight on this property. Cyrene presented our offer the next day with personal letters from herself and from us, and the seller loved how she presented our story and viewed us as the preferred buyer among several other buyers. Unfortunately, we had cold feet due to the amount of time commitment and work it would involve to fix an old house on a hill, so we backed out of the offer. We felt terrible, but Cyrene was so understanding and completely supported our decision. Cyrene also helped us put in an offer on a different property but the seller asked for $20k more. In grand scheme of things, $20k is a drop in the bucket compared to the actual price of the house, but we didnt feel comfortable with that price and didnt go forward with that purchase. Again, Cyrene didnt push us at all and completely supported our decision. The list of examples goes on aEUR| Cyrene has demonstrated time and time again that she always puts her clients interest above everything else, and works tirelessly to find the right home for us. I admit that we might top her most difficult client list since we are super picky buyers and we are shopping in a highly competitive market. For heavens sake, she has gone to countless open houses and visits for us, conducted numerous market analysis per our request, sent in several offers representing us, answered our calls & texts during her daughters birthday party and during family vacation in Hawaii aEUR| and yet has not received one penny for her extraordinary work. I want to take this opportunity to thank Cyrene for being so patient with us and for everything she has done for us. I'm confident that Cyrene will help us find our dream home, and I'm grateful to have this phenomenal agent on my side.