Note: Reviews may include other agents on their team
What clients say about this agent....
Morgan R.
Review for Member: Charlie Brown
ZillowVERIFIEDCharlie has been fantastic to work with throughout the process of selling our home. He is knowledgeable, responsive, and always takes the time to explain things in a way that makes sense. No matter how many questions we have had, he has been patient and willing to help. What I appreciate most is that Charlie genuinely cares about his clients. He has been honest with us, kept us informed, and has always had our best interests in mind. Selling a home can be stressful, but having someone you trust makes all the difference. If youre looking for a realtor who is professional, hardworking, and truly invested in helping his clients, I highly recommend Charlie. We are very grateful for all of his guidance and support.
Angela P.
Review for Member: Charlie Brown
ZillowVERIFIED Buying a home is a stressful process but I am so grateful God led me to Charlie and his team. Everyone is extremely supportive and especially Aashika! They have made this process less painful. They have listened to my five minute anxiety attack rants, and made sure before the end of the call, my worries were set aside. I highly recommend this team.
M M.
Review for Member: Charlie Brown
ZillowVERIFIED Working with Charlie and his team has been the best experience. Their organization, diligence, communication, and the quality of the staff surrounding him are incredible. He helped us with some improvements and with the staging, making everything so easy. From the moment we met to list the property, they took charge and we couldn't be happier.
Wfmorgan73
Review for Member: Charlie Brown
ZillowVERIFIED Charlie and team have been great to work with. They made our buying process seamless and took care of our selling process start to finish. They made great recommendations regarding selling our house and we received an offer within 10 days of listing. Charlie and his team will advocate for you and get it done.
Alex N.
Review for Member: Charlie Brown
ZillowVERIFIED Ive known Charlie Brown personally for years and he is a tremendous individual. He has a realtor reputation for getting things done which is the type of person I like working with and is why we chose him. Charlie was matter of fact, realistic in setting expectations and delivered on the promise aEUR" he gave expert guidance throughout. What impressed me the most during the process is that it wasnt just Charlie aEUR" he brought a team. And, I specifically wanted to recognize Molly from Charlies team aEUR" you always need a aEURoeglue guyaEUR? to make a great team and great things happen and she was that person. Whats more, Charlies network of vendors is second to none aEUR" everything was done professionally in a timely manner at a reasonable price. In the end, the results speak for themselves aEUR" we were able to get multiple offers above asking within the first three days of listing. I recommend Charlie Brown for your realty needs. Thank you, Charlie!
John S.
Review for Member: Charlie Brown
ZillowVERIFIED Brian Luker from Charlie Brown Group sold our home in Grapevine/Colleyville in July 2024. The experience was outstanding. Brian had a plan on how to get maximum value for the property from day one. We executed the plan and were able to sell the house quickly in a difficult market. What makes Brian in the top 1% of realtors is his decades of experience owning and renting homes in the Colleyville area. Brian knows what items add value to the sale and what items add limited value. Brian also has a team behind him that manages staging and the paperwork for the sale. All of this added up to a great professional experience.
Maskara N.
Review for Member: Charlie Brown
ZillowVERIFIED Loves working with her as she really helps us in getting the house that we like. We are quite picky in choosing the house that we want and when we found one, she tried her best to negotiate whats best for us. Not only that, she had also recommends us inspector for house and pool inspections, which we glad we choose them
Alexacoonan
Review for Member: Charlie Brown
ZillowVERIFIED We are so thankful for Victoria, I could not recommend her more! We met her at an open house and knew she would do a great job as our relator. This was our first time selling a house, her knowledge and expertise made the process smooth and easy for us. She was available any time of day for our questions and concerns. The Charlie Brown group was very professional and kind. You can tell they care for their clients and creating the best experience. A big thank you, we love our new home!
Juan L.
Review for Member: Charlie Brown
ZillowVERIFIED Colby Poston went above and beyond to help us find our home in an area that we were unfamiliar with. He arranged, and put everything together for us to make the process as easy as possible for us and we couldn't be more thankful for him and The Charlie Brown Group helping us through this process. Would definitely recommend!
Hass C.
Review for Member: Charlie Brown
ZillowVERIFIED I have been communicating with Victoria since early 2023 when I showed interest in buying a new home. It wasn't until I decided to put my existing home on the market where Victoria proved she is a 5 star Real Estate Professional. From my first visit with her to get my home ready to sell in February 2024 until the day she called to tell me we had an offer on the table Victoria has been FANTASTIC to work with. My home sold in 6 days to the perfect family! Victoria handled every aspect of selling my house. I was highly impressed with her make-ready recommendations that I took to heart as well as the marketing portfolio, pictures and 360 virtual reality of my home that truly expressed how beautiful my home is. She truly paid 100% attention to detail. Isn't that a seller wants? I highly recommend Victoria and the Charlie Brown Realty Group.
Richard L.
Review for Member: Charlie Brown
ZillowVERIFIED Charlie Brown and Team are hands down the best realtors in the Fort Worth area. They are the "local" experts. They also specialize in surrounding areas such as Westlake and Southlake. They have communicated to us all the expectations and have gone above and beyond in all they did. We are grateful for their team.
SteveJacob3
Review for Member: Charlie Brown
ZillowVERIFIED We bought and sold a house through Realtor Doreen Puzon. She was professional, accessible, patient and honest. She and the Charlie Brown Realty Group delivered concierge-level service throughout both transactions. They put our house on the market on a Thursday and we had competing offers by Sunday night. That doesnt happen without solid advice on preparing the house for sale, proper pricing and effective marketing. The entire process couldnt have gone more smoothly.
Lwmac156
Review for Member: Charlie Brown
ZillowVERIFIED Couldn't ask for a more professional straight forward group of individuals to work with. It may have taken a few years going back and forth on whether to move from our current home or stay, but Charlie and team stuck by me and my family the entire way and finally moving forward. Positive decisions made all the way around thanks to this group.
Christopherbutcher
Review for Member: Charlie Brown
ZillowVERIFIED Charlie and his team sold my house in North Richland Hills in September of 2022. It was a very positive experience from start to finish. During our initial meeting in my kitchen, I told Charlie that I wanted to hand the house over to him and not have to deal with any of the work that goes into preparing a house for sale, and that's exactly what happened. He arranged for multiple bids from different trades, including paint, carpet and landscaping, and presented them to me for my approval. His team picked out paint and carpet colors based on their knowledge of what was selling well at that time and the tradesmen made the house look amazing. His team then staged the house beautifully, had very high quality photos taken and held an open house, all within a matter of days. The open house led to several offers well over the asking price. Throughout the process, I had a myriad of questions and concerns. All of my calls, texts and emails were answered promptly and in a very friendly manner. The whole experience could not have gone more smoothly. Charlie and his team know their business. I highly recommend them.
Raven M.
Review for Member: Charlie Brown
ZillowVERIFIED All I can say is WOW, WOW, WOW! Doreen has been AMAZING throughout this home buying process. She has been so friendly, honest, and helpful, as this is my first time purchasing a home. Doreen is always responsive through texts and calls, which is also nice. I would absolutely recommend The Charlie Brown Realty Group! Their customer service is A1!
Grahamtejas
Review for Member: Charlie Brown
ZillowVERIFIED Wow - The Charlie Group should be Team Charlie Brown. What a great team to work with. I was in a very unique situation with my home and finances, and they worked through all the red tape and not only sold my home but also found me a place to live. Professional all around and trusting. I highly recommend them!!!
Soniaclaire
Review for Member: Charlie Brown
ZillowVERIFIED Bob Puzon with The Charlie Brown Realty Group with Keller Williams deserves more than 5 stars! Even after a little accident on our first home tour on our first day, he drove around with us to visit, what felt like, "hundreds of homes." Bob is so knowledgeable of neighborhoods, construction builds, this recently crazy housing market, the home buying AND selling process, trends, comp values, resale values, and EVERYTHING in between! Although we liked to consider ourselves educated home buyers, it is still ideal to have someone like Bob to help guide you through the process - I wouldn't recommend it any other way. So much has changed in this recent housing market. It's almost insane to try and do it on your own. I remember being shocked at open houses when realtors would ask if we had someone we were working with (and occasionally I would overhear people say they didn't have a realtor). Bob was encouraging through each offer we put in, and lost. He provided feedback with each one so we knew where we stood. As we were beginning to feel what he calls "buyer burn out," we were fortunate enough to have one of our offers accepted and Bob helped us through the frenzied process of selling our current home and buying our next home. We were outgrowing our current home and needed more space for multi-generational living. It felt like Bob understood everything we were looking for! Due to the recent housing market, Bob's wife Doreen (also with The Charlie Brown Realty Group) would occasionally tag-team with Bob to help us draft our offers and send them off in time. Bob and Doreen work really well together helping their clients meet offer deadlines and making sure they can see a home before it quickly goes off market. After our offer was accepted, Bob became one of those people who always "has a guy" for everything from yard work to roofing to carpet/flooring and painting. Bob truly is a one-stop shop and we are so happy to now call him a friend :) And as we go through covid and getting ready to move into our new home, Bob is still helping us, checking in on us, and truly caring about us!
Djperraut1983
Review for Member: Charlie Brown
ZillowVERIFIED From our first conversation we knew we selected the right team to sell our home. His knowledge of the neighborhood, the listing, marketing of our home and creating excitement were excellent. We had multiple offers the first weekend it was on the market. Couldnt be more happier with the entire process
Melcor0344
Review for Member: Charlie Brown
ZillowVERIFIED Our experience with Charlie Brown was nothing short of exceptional! Each team member we worked with are very responsive, knowledgeable, and professional. We truly appreciate with how they kept us informed every step of the way. We highly recommend the Charlie Brown to anyone buying or selling a home in the DFW area.
Robertoguerrerobravo
Review for Member: Charlie Brown
ZillowVERIFIED Charlie and team are just awesome! They helped us out to sell our home and buy our new one. We couldn't be happier with their courteousness, professionalism and knowledge of the market. Charlie and team guided me and my wife thru every step of the way. Any questions we had were answered very quick, great attitude and eagerness to help. I wouldn't think twice in using his help next time we need them. Thanks Charlie and team!
Patty F.
Review for Member: Charlie Brown
ZillowVERIFIED We are always impressed with the level of professionalism takes. We have worked with Charlie and his team for about 10 years and they have always helped reach our goal with the sell of our home and also in the purchase of the next.
Chad W.
Review for Member: Charlie Brown
ZillowVERIFIED Hands Down Charlie and his team were flawless. They guided everything and made it extremely easy to being on track. Definitely worth the value if you'd like someone to fight for you on either end of buying or selling!! I used them when I bought the home a few years back and when selling my home now and both were GREAT experiences. Easily the only reality group I will work with in all of DFW from here on out. Thanks Guys!! -Dr. Anderson
Tawnya F.
Review for Member: Charlie Brown
ZillowVERIFIED My agent Doreen Puzon was absolutely the best!! She was patient and kind and was very flexible with us. She explained the entire process with us and was there every step of the way. If you need financing, she has recommendations for that too! I would highly recommend her and her team to anyone that asks about who to go to for buying a house. You can't go wrong with The Charlie Brown Group.
Cwhite16
Review for Member: Charlie Brown
ZillowVERIFIED The Charlie Brown Group executed an out of state sale for me in Fort Worth Texas. The house was previously a rental, and had years of wear and damage. Being that I was out of state, I could not hire local contractors to do all the necessary upgrades (flooring, paint, landscaping, appliances, countertops etc. ) Charlie Brown took that burden from us and handled the entire process from beginning to end. They were very responsive throughout the entire duration. We had a wonderful experience and couldn't believe how flawless the entire process was. I highly recommend the Charlie Brown group to any one who needs a professional and courteous realtor, to take care of the the home selling process, and renovation as well.
Bluejet525
Review for Member: Charlie Brown
ZillowVERIFIED Bob, is bar none, the best real estate agent I have ever worked with. He is dedication and knowledgeable of the home buying and selling process. Bob made both, the buying and selling transactions less stressful than experiences Ive had in the past. He definitely goes the extra mile, and always has your best interest in mind. I highly recommend him and The Charlie Brown Group.
M C.
Review for Member: Charlie Brown
ZillowVERIFIED Very professional, knowledgeable, informative & expeditious. Very pleased with the overall services provided by Charlie Brown. He has a very good & friendly staff as well.
Wright T.
Review for Member: Charlie Brown
ZillowVERIFIED My wife and I purchased our last home with Candice and she was wonderful. Having been through the home buying process before we expected Candice to be our communication conduit between the seller, title company, and other parties. This was not a typical sale as we had some challenges that were unexpected and Candice ended up being more than what we expected, a proactive advocate who worked hard to push our closing across the finish line. She had a positive, proactive approach and youll rarely see her without a genuine smile on her face. The rest of her colleagues at The Charlie Brown Group were incredibly responsive and I wouldnt hesitate to recommend to anyone.
P4tmcdonald
Review for Member: Charlie Brown
ZillowVERIFIED Do yourself a big favor- if you need a realtor in the Dallas-Ft Worth metroplex area call the Charlie Brown Realty Group. I must say that our experience with the Charlie Brown team was the best experience we have have ever had working with a realty company and my wife and I have bought and sold over a dozen homes in Texas and California over the last 34 years. Looking for a home in the Keller area we saw an attractive home on Zillow.com and contacted the Charlie Brown Realty Group who was the listing agency. We spoke with their coordinator, Victoria Rochford, who discussed with us want we wanted in a home. She put is in contact with Doreen Puzon, an agent on the Charlie Brown team. Doreen is the best agent we have ever worked with, period. We discussed what we were looking for and she went to work finding candidate properties for us. She was always willing to show us properties and make very solid suggestions about our search. Here's the most important thing- she was always communicating with us via phone calls or text messages, and was always responsive to our calls and questions. I can't say enough about how engaged she was with us. Her husband, Bob Puzon, often joined us to various showings and often had some on-point comment or suggestion to make- what a great team they make! We finally found a home and Doreen guide us successfully through the negotiations to buy the new home- we moved in a week ago. The whole process of buying the home was smoothed greatly by the terrific support staff on the Charlie Brown team, expecially Chris Barndt. Having had such a great experience with the Charlie Brown team in buying a home, we asked them to help us sell the home we already owned. Charlie Brown himself came out to our home and discussed how his team would help us sell the home, the services they would provide, the open house they would host etc.. Bottom line- we sold the house in one day and over our asking price. While I know many variables affect the sale of a home the fact that the Charlie Brown hit the ground running supporting us and our sale made a big difference for us. I can't say enough about the best-in-class service we received from Doreen and the rest of the Charlie Brown team. If we ever need a realtor again our first call will be to the Charlie Brown Realty Group. They should be your first call, too.
Sramed
Review for Member: Charlie Brown
ZillowVERIFIED Charlie and his team, especially Chris and Cindy were always so very responsive and helpful. We did the home sale after we had already moved to another city. They took care of everything. Great Job!
Thomascallon9
Review for Member: Charlie Brown
ZillowVERIFIED If youre escaping and coming to the promised land of Texas, use Bob Puzon and Charlie Brown realty! Such a great great company to work with and make you feel like youre part of the family with the knowledge of Keller Williams backing them! My wife and I first met Bob back in Dec of 2020 just getting a feel for what was out in our area. He told me hed keep an eye out for usaEUR|. At first I thought that was a nicety of saying aEURoecome see us when youre ready and well see what we can doaEUR|.aEUR? To my astonished surprise, he was actually genuinely serious! Not something I was expecting from a aEURoereal estate agentaEUR?. He kept an eye out for us for sure, eventually holding a house from going on market and helping us secure our beautiful home which we love! Along the way, he was with us every single step of the way! It was a very nice treat! My family is forever indebted to Bob and his team for helping us out and I would definitely recommend him and his team for anyone! They genuinely care and know what theyre doing! Top notch!!!!
Caseyhelmick0
Review for Member: Charlie Brown
ZillowVERIFIED Charlie Brown helped us get top dollar for our house! He was knowledgeable, quick to respond and supportive as we made the decision to list and picked a top offer. We were pleased with how our sell was handled from the professional images to the open houses, detailed listing and option period. We were thoroughly impressed with how smooth the process went with Charlie and team. We turned around after selling and were able to make an offer on our dream home with Colby from Charlie Brown's team. That process went beautifully too! We can't say too many nice things about working with Charlie Brown Realty Group!
Roberthand76
Review for Member: Charlie Brown
ZillowVERIFIED Charlie did all he said would and more. I was a bit skeptical in this hot market I could list and sell by owner. After talking with Charlie he steered us in the right direction. We received 33 offers the first weekend and all were at asking and over. Ended up selling over and covered the realtor commission and then some.
Sterlingwill020
Review for Member: Charlie Brown
ZillowVERIFIED I highly recommend Charlie Brown and his team for professional and personal service. Sold my home same day as listing for full price. No problems from start to finish.
Sokchoeun
Review for Member: Charlie Brown
ZillowVERIFIED Bob and Doreen are true professionals and wonderful people. They listened to us, were extremely patient and knowledgeable! We were so glad to work with them. They helped guide us along the journey (stressful at times), they never gave up and worked hard to help us find the perfect home for our family. We are so blessed to work with Bob and Doreen, and the Charlie Brown Realty group. Couldnt ask for a better realtor! Highly recommended!!!
Taffeelynbecker8
Review for Member: Charlie Brown
ZillowVERIFIED We were so pleased with the results of working with the Charlie Brown Group. Doreen Puzon was our agent after our initial assessment with Charlie. She was friendly, professional and so responsive to our requests and needs. She protected our interests when sometimes we knew little about certain areas of the experience. We highly recommend her for a wonderful outcome. It made the home-buying experience a breeze in a seller's world. Thank you Doreen.
Wesley W.
Review for Member: Charlie Brown
ZillowVERIFIED Candice is GREAT!! I started looking at houses early in the year. I didnt want to be rushed and not find a place I wasnt 100% ready to buy. Candice built a different searches for different neighborhoods. She changed and updated the searches as needed. When I found listings I wanted to walk through she was always available. And when I finally found a house to purchase, Candice helped and advised me throughout the negotiation and closing process. I am a repeat customer of Candice and The Charlie Brown Group!! 100% recommended for buying or selling!
Abenaso
Review for Member: Charlie Brown
ZillowVERIFIED I have had the pleasure of working with Doreen Puzon from the Charlie Brown Group and so far the experience has been awesome and stress-free. As a first time buyer, I had a general idea of what the process would entail based on research and hearsay from friends and family. To say I was not looking forward to it would be an understatement. Doreen and everyone from the team have taken the time to explain and walk me through the process and help me avoid pitfalls along the way. For example, she pointed things out in showings that I didn't think of and her honesty was very refreshing. They take customer service seriously from the initial phone call with Charlie and meeting the agent and touring the houses and mitigating any issues that have come up. I don't regret the decision in using the Charlie Brown Group and working with Doreen to secure the purchase of my first house.
User95098
Review for Member: Charlie Brown
ZillowVERIFIED Charlie gave great service. He gave us tremendous suggestions on how to prepare of the sale of our home. We had to move before the sale. He was there to help clean up the mess and oversee upgrades we needed. Our home sold before it was officially placed on the market! I could not ask for a more proactive realtor to help us! The Charlie Brown group is the best!
Kirk S.
Review for Member: Charlie Brown
ZillowVERIFIED Charlie gave great service. He gave us tremendous suggestions on how to prepare of the sale of our home. We had to move before the sale. He was there to help clean up the mess and oversee upgrades we needed. Our home sold before it was officially placed on the market! I could not ask for a more proactive realtor to help us! The Charlie Brown group is the best!
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