Note: Reviews may include other agents on their team
What clients say about this agent....
Cherrydelight428
Review for Member: Charissa Jones
ZillowVERIFIEDKaren became more than our realtor, she became our friend. Her kindness, mildness and knowledge won us over the day we met. After meeting and talking with her, she understood our desires in finding a new home. In no time she found our dream home at a price we loved. Day or night she was always there to answer our questions or concerns. Will be forever happy that our paths crossed.
Tamwhale2
Review for Member: Charissa Jones
ZillowVERIFIED I had an awesome experience working with The Jones Group. They were very patient with me throughout the entire process of selling and buying a home. Their team was very personable and I would definitely recommend them to future clients.
Zuser20151014195607486
Review for Member: Charissa Jones
ZillowVERIFIED I had the pleasure of working with Charissa Jones in Jan 2020. Charissa was professional and extremely knowledgeable. As a transplant resident to the Augusta area it was important to me to find someone who was familiar with the neighborhoods, listened to my needs and was a straight-shooter. Charissa fit the bill. She provided me with a packet that explained the home buying process from beginning to end and set me up with a local lender. She showed me houses that met my list of must-have and nice-to-have. Within 2 weeks I found an incredible home within my target budget and met everything on my list. We closed in less than 30 days. The process was flawless and painless. Charissa gets the job done, hands-down and gained a lifetime customer in the process.
Isiah M.
Review for Member: Charissa Jones
ZillowVERIFIED Charissa is awesome! Ive sat at both sides of the table Working with Charissa(buyer and seller). Her and her staff was professional, prompt, and got me the best deal on my homes. You cant go wrong with the Jones Group!!!
Cbartley4
Review for Member: Charissa Jones
ZillowVERIFIED I Met Charrisa about 5 years ago, while looking to purchase a home. Our 1st impression of her was how Knowledgeable, Professional and Responsive she was to us. We also appreciated her patience and attentiveness for us during the process. I later referee my daughter and her husband to Charissa and they to fell in love with Genuine Love for Helping Everyone looking to purchase a home. Thank you for being a Beautiful Light. The Bartleys
Mcarr927
Review for Member: Charissa Jones
ZillowVERIFIED I am a first time home buyer and D'Andre made the process extremly easy. He was with us every step of the way, explained everything, and made sure that we got the best house for the right price.
User57970993
Review for Member: Charissa Jones
ZillowVERIFIED Charissa is a great realtor and a better person! I would recommend her to anyone looking to sell. She knows how to help you get ready and gives good feedback on how your home is showing to clients. And, she would be my first call if I were buying in the CSRA. Donna Leggett
Kdfpollard
Review for Member: Charissa Jones
ZillowVERIFIED Willing to work hard to find and sell what you need. Listens to details. Very friendly and helpful.I have bought my home from The Jones Company and I sold another home with Jone company very satisfied.
Nicole R.
Review for Member: Charissa Jones
ZillowVERIFIED My experience with The Jones Group was amazing. Charissa was my realtor and from the moment the process started she there for us. Any questions we had she was able to answer, and she always gave us an honest answer no matter what it was. I always recommend them to anyone that I talk to!
Joshua M.
Review for Member: Charissa Jones
ZillowVERIFIED Extremely helpful and understanding! I was given her contact through a friend. I reached out prior to moving from Alaska and she was very eager to help. She blocked off a whole week of her schedule to show us houses. Initial contract fell through right before closing and she adjusted to help us find a new home immediately. We closed extremely fast and she was with us every step of the way. I have referred her to friends and will gladly use her again!
Spartan1979
Review for Member: Charissa Jones
ZillowVERIFIED Super professional and supremely confident. Charissa was always responsive, no matter the time of day, and provided honest opinions and guidance. She always told us the truth, no matter how good or bad. Not what someone wants to hear, but what you need to hear. If I ever move back to Georgia, I know who to call.
Mckinney1025
Review for Member: Charissa Jones
ZillowVERIFIED My experience with the Jones Group was one of complete satisfaction. My wife and I were treated with the upmost respect. All of our concerns and were given immediate attention. My wife and I toured many properties and the Jones Group always negotiated in our favor. Once property had been convinced to throw in the patio furniture and washer/dryer. All and all, the Jones Group listened to what we were looking for in a home/neighborhood and eventually found us exactly what we were looking for. I would definitely recommend them to anyone in need of a great real estate team!
DAVIDCPT1979
Review for Member: Charissa Jones
ZillowVERIFIED Super professional and supremely confident. Charissa was always responsive, no matter the time of day, and provided honest opinions and guidance. She always told us the truth, no matter how good or bad. Not what someone wants to hear, but what you need to hear. If I ever move back to Georgia, I know who to call.
Melanie T.
Review for Member: Charissa Jones
ZillowVERIFIED Awesome, Awesome, Awesome staff. Mrs.Jones gave me reassurance and she did everything she said she was going to do. Made my closing experience quick and stress free
Monicasmith126
Review for Member: Charissa Jones
ZillowVERIFIED My experience with the Jones Group was a great one!!! It was way more than I expected, having dealt with a lot of other realtors. The Jones Group made me feel confident in both the selling of my old home, to my brand new one! Buying and selling a home can be cumbersome, with the Jones Group they really earned my stars. Always making themselves readily available. I'll always recommend to other potential sellers and buyers!!!
Cutemupjeff
Review for Member: Charissa Jones
ZillowVERIFIED Working with the Jones Group was definitely a great experience. As a first time home buyer I couldn't be any more happier. From day one of just browsing to closing they're professionalism is next to none. Any questions or concerns were answered promptly. I honestly really felt like I was in good hands the whole time. It probably doesnt mean much to whoever reads this review but I NEVER leave reviews but I'd be doing them a disservice if I didnt after how well I was taken care of. It would be a huge mistake not to go with the Jones Group
Clgauthreaux
Review for Member: Charissa Jones
ZillowVERIFIED Charissa assisted us in purchasing a newly built home. We had some custom plans/ideas we wanted to do with the original floor plan of the home. Charissa was very helpful working diligently with us and the builder making sure that everything went as planned. We were very happy with the changes we made and very thankful to have such a knowledgeable agent that assisted us making sure we walked away happy new home owners.
Renata S.
Review for Member: Charissa Jones
ZillowVERIFIED Jones Group have the most amazing realtors. Charissa is a household name! She answers any concerns, wants, or needs. We also worked with Dominique. He was very patient and flexible with our work times.
Stephanie R.
Review for Member: Charissa Jones
ZillowVERIFIED Charissa professionalism, product knowledge and personal attribute for customer service keeps my business. It was a pleasant buying experience when I purchased my home with the knowledge received about the neighborhood and future growth. I highly recommend her and The Jones Group for my future endeavors as well as family/ friends.
Antoniomccimber123
Review for Member: Charissa Jones
ZillowVERIFIED I call her and she wasnt waisting any time I told her what I wanted and she show me a buch of houses like the one a was looking for. At the end im pretty happy about my puchase price and location
Rlthomas1021
Review for Member: Charissa Jones
ZillowVERIFIED I have had the pleasure to work with Charrissa for a number of years. First she helped me sell my home. She worked over time to insure that I understood the process and that I knew what was going on throughout the process. The next time when I was ready to purchase land to build she was right there to provide me with guidance and to make sure I was kept in the loop. I can't express the importance of having someone who can answer all of your questions, provide you with exceptional service and make the process seamless. You can't go wrong working with them.
Andrell K.
Review for Member: Charissa Jones
ZillowVERIFIED My home buying experience was excellent. I recommend The Jones Group if you have any home buying or selling needs. I found the perfect home and my realtor was exceptional.
ISIAHDOYLEJR
Review for Member: Charissa Jones
ZillowVERIFIED They worked with us day after day, including weekends, to help us find our dream home. Charissa is very down to earth and a very hard worker. She listened to what we wanted and successfully helped us find a home that fit our wants and needs. Highly Recommended!
Cjone026
Review for Member: Charissa Jones
ZillowVERIFIED Outstanding service. Best real estate group in Augusta, hands down!!! Charissa has the best smile and customer service, which is exactly what my family needed during the process.
Chrislay1860
Review for Member: Charissa Jones
ZillowVERIFIED First time home buyer. Oronde provided great services and has a great time ppl who made the home buying process easy and fun! Helps you understand whats going on from start to finish.
Tebauer96
Review for Member: Charissa Jones
ZillowVERIFIED D'andre was so very helpful during our house buying experience, he took care of everything and was always available to help or answer questions. Showed us a variety of houses suited to our needs and was very accommodating for our requests during the negotiations and purchase of our home.
Gdossa83
Review for Member: Charissa Jones
ZillowVERIFIED Very fruitful experience overall. Ms. Tammy was really patient with us, and took time to thoroughly provide housing information targeted specifically to what we were looking for.
Gabriella K.
Review for Member: Charissa Jones
ZillowVERIFIED DAndre provides Stellar service, and makes him self available all around the clock! He Will make quick changes as you change your mind. He worked around my work schedule so I did not have to take off work.
Jeffpratt21
Review for Member: Charissa Jones
ZillowVERIFIED Mr. Burden worked extra hours and weekend to educated us, show us many properties, and custom tailor his services to meet the special need of our military family stationed overseas.
Mgriffi4
Review for Member: Charissa Jones
ZillowVERIFIED D'andre was a great realty agent to work with. He explained every step of the process we would be going through and was very thorough. He asked us what we were looking for in a home and provided a lot of options that met those specifications. D'andre made himself available anytime we had any questions or concerns about anything. I developed a strong trust in his ability to get things taken care of and I would work with him again and also recommend him to family and friends.
Zuser20180130151713077
Review for Member: Charissa Jones
ZillowVERIFIED When my wife and I decided to buy our first house, we were nervous about the process, but D'andre made the experience very easy for us. He was always available to help us with any questions or address concerns we had. It took us a while to find the perfect house, but D'andre was very patient and helped us figure out what we wanted. After we found the house, he also made sure we went through the application process correctly and without any trouble. We never had to do any of the negotiating with the sellers. He was a fantastic realtor who helped us from the beginning to the end. He couldn't have done any better!
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