Note: Reviews may include other agents on their team
What clients say about this agent....
Luanne B.
Review for Member: Char Costantino
ZillowVERIFIEDWe have worked with Char and Dennis to buy and sell many homes over the years, and there is a reason we continue to choose them every time. Their knowledge, integrity, professionalism, and genuine commitment to their clients are truly exceptional. Most recently, Char also sold my moms home, which sold the very first weekend for a considerable amount over asking. Trusting someone with your own home is one thing; trusting them to take care of someone you love says even more about the confidence we have in her. Char and Dennis have always gone above and beyond for us, and their commitment doesnt end when escrow closes. They are responsive, honest, incredibly knowledgeable, and truly care about the people they represent. Human Element is the perfect name for the brokerage they have built because that personal connection really is at the heart of how they do business. After many transactions and many years of working together, Char and Dennis have earned our trust over and over again. We wholeheartedly recommend Char, Dennis, and Human Element. Five stars simply arent enough!
Tylerlinden925
Review for Member: Char Costantino
ZillowVERIFIED As first time home buyers, Char was an invaluable resource! We had questions about every step of the process and she always had an answer! Char was always easy to reach and eager to help! Shes been in this business a while and knows it inside and out. Shes also a great negotiator, which was amazing for us as we are both not good negotiators. If you're looking to buy or sell, I cannot recommend Char enough!
SuePorch G.
Review for Member: Char Costantino
ZillowVERIFIED Char made buying and selling my properties very easy throughout the years. I have worked with her several times and each time I was very happy with her personal touch and how she walked me through the process with no problems. Char's knowledge of the area is unbelievable. I love how she always returns your calls in a timely manner. Communication is excellent. Her office did a great job marketing my properties that I wanted to sell which made the process go very quickly. I will always work with Char and I recommend her to all my friends.
Judy S.
Review for Member: Char Costantino
ZillowVERIFIED I worked with Char because I did some research and found she was the top rated realtor in the area. When I listed my home she went above and beyond the norm. Since I am an investor I have sold several homes and she is the best Realtor I have ever worked with by far. She has wonderful knowledge, good communication skills, and excellent negotiation abilities. I would highly recommend her. Personally I felt I was in very capable hands.
Cheech 3.
Review for Member: Char Costantino
ZillowVERIFIED "Where do I start with the legendary realtor who not only knows how to close a deal but does so with the flair of a Hollywood director? Let's talk about the piA?ce de rA(C)sistance: the offer letter video he sent to the seller. Imagine, if you will, a Spielbergian masterpiece, minus the dinosaurs and aliens, but with the same level of drama and suspense. This wasn't just an offer; it was a cinematic journey into why we were the destined owners of that house. With every frame, he not only highlighted our earnest interest but also managed to sneak in our dog doing his best 'puppy eyes' performance. It was so compelling that even we wanted to sell the house to ourselves! His approach was nothing short of genius, blending humor with heartfelt sincerity, making the sellers feel like they were part of an Oscar-winning narrative rather than a standard real estate transaction. Thanks to his creativity and unparalleled dedication, our offer didn't just stand out; it leaped off the page, performed a monologue, and took a bow. We're beyond grateful for his efforts, and quite frankly, if this realtor thing doesn't work out, there's definitely a spot for him in showbiz. But let's be real, the real estate world needs his unique flair far too much to let him go. Here's to the maestro of the offer letter video, the Scorsese of real estate, and the reason we now call our dream house 'home'."
Kentrothman
Review for Member: Char Costantino
ZillowVERIFIED Char Costatino has been professional and personable throughout the entire process of selling our house. She has a great team, knows the market, local community and how to get the most for your house. Char is a good negotiator and we are pleased with the amount that we have received for our house. I highly recommend Char.
Lll276
Review for Member: Char Costantino
ZillowVERIFIED Char is the best real estate agent in the area. She is a true 5 star agent. Char has a deep knowledge and expertise of her region. She is transparent, explains the selling/buying homes process well, executes best practices, and truly cares about her clients. She has strong values and is trustworthy. Our family gives her our highest recommendation. We came in with high expectations and she delivered. We would work with her again without hesitation. She is particular sensitive and nuanced for families selling a home when elderly are aEURoeright sizing.aEUR? In our situation, my mom was selling a home she had lived in for 38 years and most of us where based out of town. Char not only helped us sell the house but she also had deep knowledge of other senior living options. Everything was easier having Char on our team. She is a sure bet!
Lexramirez4
Review for Member: Char Costantino
ZillowVERIFIED Char did a fantastic job selling our home. This is the second time we've worked with Char and her knowledge and expertise is excellent. I was kept informed throughout the process of the sale and had all my questions answered in a timely manner by Char or by someone on her team. I would highly recommend using Char and her team for your real estate needs.
Michele M.
Review for Member: Char Costantino
ZillowVERIFIED My husband and I have bought and sold many homes over the years, but this was the smoothest real estate transaction we have ever experienced. We were tasked with selling my in-laws home in Upland. Everything that needed to be done, from an estate sale, to finding buyers during a slowing market, was completed professionally and quickly. We highly recommend Char and her team at Human Element Realty in Claremont.
Jason5531
Review for Member: Char Costantino
ZillowVERIFIED Char helped me through what could have been a very difficult sales process. I live out of state, and needed an agent who could deal with all the details of preparing and selling a home without me there. Char did just that: she prepared a detailed listing presentation that outlined exactly what she would do; she presented a timeline for all the work that needed to be done; she found and managed contractors, landscapers, and other service professionals to help prepare my home for sale; and she advertised the property and sold it within a week of going on market. If you need to sell a home, you can't go wrong with Char and her team of highly skilled professionals. They made the entire process as painless as possible for me. They get my highest recommendation!
AmyCR228
Review for Member: Char Costantino
ZillowVERIFIED Char and her team made selling my home such an easy and stress free process. This was my first time selling a home and Char was there every step of the way helping me understand the process and answer all my questions. I always felt she has my best interests at heart. Thank you Char!!
David
Review for Member: Char Costantino
ZillowVERIFIED Five years ago after interviewing multiple agents for the sale of our home, we chose to list with Char Costantino. Not only did Char have a great reputation in our area but also the experience to market the sale our home wisely in a slow selling market. We received multiple offers and sold our home above the listed price. So when it came time to sell Moms home due her health crisis, we immediately contacted Char. She came on the scene helping us navigate, as smoothly as possible, what often is a stressful time for a family. The timing of our listing came with increased interest rates, the media pronouncing market slowdown, and new buyer cautions aEUR" a changing market indeed. Once again, it was Chars experience and understanding of the housing market that helped us accurately gauge and determine a listing price that would be appropriate to attract buyers and realize a timely sale. After only two weekends on the market and two open houses, we sold our home at listed price while many homes in the area were experiencing price reductions. All aspects of our sale, including escrow, were professionally and efficiently handled in house by Chars team as she is now a full service broker. Char also helped us secure appointments for termite work and gave us a referral for an estate sale organizer. If you desire a top tier agent who possesses the personal and professional qualities to serve you in the selling of your home, look no further.
Zuser20160308230058815
Review for Member: Char Costantino
ZillowVERIFIED Char did an outstanding job in getting our house sold so quickly and ensuring that we not only received the best offer but also a strong offer! It was also great working with her team including Angelica and her husband Dennis! Her approach to selling our house was very strategic. We were selling a three floor home. She had a team member on each floor when showing the house; so that they could answer any questions. She also developed a very nice brochure. Her photographer captured amazing pictures of our house, which made me wonder if my wife and I should even still sell the place. They were all very pleasant and their office is amazing too. I highly recommend going with Char and her team if you are considering getting a realtor to sell your home quickly and if you want the best offer for you home.
Zuser20140523205337023
Review for Member: Char Costantino
ZillowVERIFIED What impressed me right off the bat with Char - and was the reason I chose her to sell my mom's home - was the fact that she made multiple phone calls (to pull the deed on the home, get information on rental restrictions, and talk to the head of City Planning about options) before we even had our first conversation. There was no need to look further, and our experience with Char was five-star throughout the entire process.
Sue B.
Review for Member: Char Costantino
ZillowVERIFIED After 42 years in our home, we decided to sell it. After we first met with Char Costantino, she revised the comps based on her excellent knowledge of the Upland market. And her suggestions for preparing our home for sale saved us from unnecessary work. Her marketing plan created interest in our home before it came on the market so we received three offers in the first weekend. Throughout the process, she kept us informed and responded to our questions quickly. It was so seamless and easy. Char was recommended by a trusted friend, and I would strongly recommend Char.
Zgqsshfd4g
Review for Member: Char Costantino
ZillowVERIFIED Char did a awesome job. Her recommendations on staging the house and other related items help sell our house very quickly, two days to be accurate. She kept us up to speed even when we were out of state during the escrow period. If you have to make a choice between agents, go with char she is a pro.
Zabubakar177
Review for Member: Char Costantino
ZillowVERIFIED Char is an excellent listing agent. She is very knowledgeable in real estate. She responded to my calls and answered my questions. She & her assistant Angelica are very resourceful and on top of the games when it comes things that must be done to the home to get the best value & also to comply with the real estate law requirements. She is also resourceful in terms of who to call to get help like, hauling junks from the yard, termite company, organization that accept donations of furniture that i cannot take with me, even the simplest thing like what product to use to shine my cabinets. Id recommend her anytime because i had great experience working with her to sell my home.
Grabowskigilda87
Review for Member: Char Costantino
ZillowVERIFIED We could not have imagined how easy it would be to sell our home but Char and her group made the sale almost effortless. We know her hard work behind the scenes made the sale go quickly. Not only did Char and her group sell our home for more than we expected, it sold so much sooner than we thought. We will highly recommend Char and the Costantino Group.
Zuser20170512080040919
Review for Member: Char Costantino
ZillowVERIFIED Char raised the bar for all realtors doing business in California, whether they know it or not. What we thought was going to be a no-brainer sale turned into the stuff of nightmares when the house fell, no, crashed out of escrow. We had already started the purchase of a new home out of state. Char and her team had our home re-listed within 24 hours and a new offer less than a week later. She was able to secure the first buyers earnest money for us, so that lessened the blow a little. We have bought and sold several homes over the years and Char and the Costantino Group are by far the best realtors we have ever worked with. I would give them a perfect 10 if it were possible.
Michael F.
Review for Member: Char Costantino
ZillowVERIFIED Stacie was a blessing for me and my family. I met Stacie after I left my original real estate agent. I needed someone that was local to the area and could get us in our dream home. I gave Stacie a call and immediately I knew she was the one! Shes extremely knowledgeable on the real estate market and especially the Foothills (Ranch Cucamonga, Claremont, Upland, Glendora, San Dimas, etc). One of the biggest perks of having Stacie as an agent is that she knows all of the listing agents in the area. I mean all of them! Thats big because with all the bidding wars happening now, you wont have much of a chance to get your foot in the door unless your agent is well known and respected. Stacie is 3rd generation realtor in her family (The Costantino Group). Everyone knows them since theyve basically been the aEURoego toaEUR? realtors since the 1980s for the foothills. Stacie helped me purchase my first home in the Upland Hills off Euclid, North of the 210 freeway. I never expected to buy my first home in this type of neighborhood but somehow Stacie negotiated and got me a house in the Upland Hills! I still cant believe it. If you want to purchase your home or even sale it, trust me, call Stacie now.
Rose L.
Review for Member: Char Costantino
ZillowVERIFIED This was my second real estate transaction with Char and she did not disappoint. My situation to sale, with a divorce in progress, was challenging. Char and her team not only got the job done, but were very supportive throughout a long and stressful process. Special thanks to the listing manager who really kept all communication flowing with two sellers, the escrow agent, home repair services and buyers.
Christinaspano1
Review for Member: Char Costantino
ZillowVERIFIED After my mothers death, our family made the discussion to sell our parents home. We chose Char for reason that I will not discuss. Char promised that she would be with us every step of the way. That was far from the truth. Before you hire her, or anyone from her team please do your research.
Lynn W.
Review for Member: Char Costantino
ZillowVERIFIED Char and her team were very professional, responsive and knowledgeable about the Real Estate Market. She set realistic expectations going in to the sales process and was able to obtain multiple qualified offers for our home in a matter of days. Char and her team helped with every step of the process, from inspections and repairs to connecting with a resource for an Estate Sale. We were in the unfortunate position of having to sell our parent's home and they made the entire process easy for me trying to handle a sale long distance.
Zuser20200410133651077
Review for Member: Char Costantino
ZillowVERIFIED Where do I even start with the CG Team? From the initial meeting with Stacie & Char, I knew we had found the "Dream Team" to help us simultaneously sell our townhome and find us a new home. From making a daunting experience be so seamless, you can't get better than the CG team! Stacie (our agent) showed us MANY houses and never gave up to help us find our perfect home. She was so knowledgeable about each of the homes that we visited and would always give her honest opinions about them, which we greatly appreciated. It felt like our FRIEND (vs. an Agent) was showing us homes, ensuring that OUR needs were made a priority.Christine (our Listing Manager) made the process of the sale of our home run so smoothly! From the listing of our home, to signing away the last bits of documents, she was always on top of it! She always kept us on our toes on the timelines and ensuring that we didn't miss a beat! The house hunting process SHOULD BE exciting, but for many it becomes a nightmare. As clueless as we were with the whole process from house hunting to the bidding process, assessments, etc., they were there to help us at every step. Thank goodness that we found the CG team (aka The "Dream Team")! They are GENUINE people...and were always looking for our best interest.
Tvernetti
Review for Member: Char Costantino
ZillowVERIFIED Char Costantino and her team at CG were extremely helpful and professional in the recent sale of our home in La Verne. From our first meeting with Char to final closing, Char was informative and thorough during the entire process. Char was available and extremely responsive whenever we had any questions or concerns. Her knowledge and suggestions during the entire sales process was a testament to her value as a real estate professional. Christine Kim, the Listing Manager at CG; was a pleasure to work with and a very knowledgeable resource during our entire sales experience of listing and selling our home. Whether you are selling or buying, we would not hesitate to recommend the CG group to handle your real estate experience.
User4580729
Review for Member: Char Costantino
ZillowVERIFIED Char and her team helped ups sell our home above asking price during the craziness of the Covid-19 pandemic. The process was quick and smooth, which was such a blessing given the time we needed to sell. Her team was very supportive. Christine is behind the scenes and was so enjoyable to work with. She was informative, prompt and very thorough. I would highly recommend Char and her team!
Bellucci G.
Review for Member: Char Costantino
Hi, Good morning! I'd like to discuss with you concerning my Real Estate need and an amazing thing that caught my interest... Kind Regards. Bellucci Giovanni
Dnpinuelas
Review for Member: Char Costantino
ZillowVERIFIED Susan is an excellent Realtor, she is responsive and attentive. Susan is on your side and looks out for you. I appreciate the level of service I received from Susan.
Hrstinc
Review for Member: Char Costantino
ZillowVERIFIED Me and my family members have used Susan for several transactions. She is very knowledgeable and knows the market. She is honest and has valuable negotiation skills. We appreciate her commitment to follow through while keeping us informed and enlightened. We will continue to use her in the future and highly recommend her to others.
David A.
Review for Member: Char Costantino
ZillowVERIFIED Helped me stage two of my homes to SELL! She was above my expectation especially because I live out of state with a two hour time difference. Communication was key to me and her responsiveness is outstanding. Sold two of my homes one in 2017 and another in 2018.
Susie G.
Review for Member: Char Costantino
ZillowVERIFIED Susan Aleman has sold three of our properties. She goes above and beyond as an agent and is tireless in her efforts to promote your property and bringing in great buyers. We had zero problems, no hiccups, and were 100% satisfied with the service she provided to us. I would highly recommend her if you want a go getter. She will get your property sold in a fair and honest way. She is honest, straightforward, professional, and always available.
Opaljo
Review for Member: Char Costantino
ZillowVERIFIED Enjoyed working with all team members. They made the process less stressful. A buyer was quickly found and escrow went through smoothly. I will be recommending the team to family and friends. Also when I Am ready to make a housing purchase I will definitely use them again.
Dfhoyt
Review for Member: Char Costantino
ZillowVERIFIED Char and her team sold our house in Upland in less than a week for a bit more than our asking price. Their approach of getting a critical mass of buyers was very effective: the house was listed on a Wednesday, open house for three hours each on Saturday and Sunday and we had nine bids by Tuesday. The whole process was as smooth as possible from start to finish. The advice we got from Char and Dennis was invaluable and the support from their whole team was prompt and professional. I give them my highest recommendation without reservation.
Zuser20141005185705140
Review for Member: Char Costantino
ZillowVERIFIED Char and her team went above and beyond for us on the sell of our townhome and purchase of our new home. Stacie put all our worries at ease with our new purchase and did an awesome job at communicating with us. We will always recommend char and her team to anyone looking to sell or purchase a home.
Valerie7308
Review for Member: Char Costantino
ZillowVERIFIED Our family had a great experience with the CG Team. Dennis was our main contact and he ensured that the process was smooth and easy. We really appreciated his easy-going manner, straightforward explanations, responsiveness, and can-do, positive attitude throughout. In addition, the firmness with which he spoke made us feel confident in his industry knowledge and familiarity with the process. He struck a nice balance between deferring to us as the seller and asserting his opinion regarding the best course of action. Through his communication with multiple buyers, we ended up selling for a great price. Many thanks to Dennis and the whole CG team!
Jar630
Review for Member: Char Costantino
ZillowVERIFIED Char and her team are very personable, knowledgable, and professional. They did an excellent job selling our home. Char cares about her clients and is very protective of them. Her wealth of experience guided us safely and speedily over the bumps and around the pitfalls inherent in a complex real estate transaction. We trust Char and her team.
Berg775
Review for Member: Char Costantino
ZillowVERIFIED Char was able to handle several sticky situation that could have ending the possible sale of the property. She negotiated and found solutions to each and was a very supportive to meet all the needs of buyer and seller yet stay firm on the price. I would highly recommend her for any property sale or purchase. July 2019
Rick H.
Review for Member: Char Costantino
ZillowVERIFIED My wife and I are not the type to write reviews. In fact, this is the second review we ever wrote for any service provided. That being said, we feel passionate enough to take my time to warn any prospective clients not to use Char as their agent. Moving can be as stressful event and an agent can either reduce anxiety or increase stress. Char did the latter. 1) She was never available for any questions or concerns we had Ex: We would call her cell phone and even text her with no response for days. More concerning, during critical points in the process such as when the contingencies are removed from the house we were selling, she did not respond to our texts. Even more in the extreme, when we opened the Escrow account, we sent multiple texts and calls to find out the name and address of the Escrow company only to finally receive a text after two days to inform us not to worry as she will inform us shortly. We finally got a hold of Char and demanded the information.2) She never kept us informed and assumed we knew the processEx: Char would send us documents for us to sign online (ie aEUR" DocuSign) with no explanation of what was being sent to us. She never informed of us of the process. In contrast, the other agent that we were buying a home from provided weekly updates, created a timeline of the major milestones including defining each milestone and the actions needed to complete the milestone and called us prior to sending any documents for us to sign (and would even take the time to go over every section of the documents to be sure were we comfortable).4) She condescending and lacks humility Ex: Char spent quite a bit of time explaining the number of years she has been in business to the point of bragging. In fact, she was audacious enough to tell us she would be happy to give advice and tips to the agent we were buying a home from. Yet, little did Char know we would call our buying agent rather than her for advice on what we should do related to the home we were selling. (Note aEUR" the reason we had a different agent for buying a home is that Char had no experience in the area we were looking for a new home).Thus, in complete confidence and as a warning we would NOT recommend Char as an agent.
User13291406
Review for Member: Char Costantino
ZillowVERIFIED In selling my mom's house we were at the mercy of trusting our chosen agent since we live 600 miles away. All documents would have to be electronic and our 'boots on the ground' had to be able to take initiative without immediate oversight by us.The CG Team did this...we would use them again and have already recommended them to other family members. They are vested in the area, staying put and I trust them. Char, a public thank you from us.
Henryfenny
Review for Member: Char Costantino
ZillowVERIFIED We greatly appreciated what Char and the team did for our personal real estate need. Experience, knowledge, and expertise that Char and the team provided to us were great. Very much grateful to have worked with Char and the team to meet our needs. Thanks very much.
Debbieanevarez
Review for Member: Char Costantino
ZillowVERIFIED Char and her team were so knowledgeable in selling our home. They made our house look great and we had a great turn out for our Open House. They sold our house right away and they stayed in contact through the whole process. You can count on Char and her team with getting your home sold. I would recommend her to everyone.
Jason K.
Review for Member: Char Costantino
ZillowVERIFIED This was our second time using Char Costantino and The CG Team. Char and CG Team were always responsive, knowledgeable and willing to go the extra mile. They are, in our opinion, second to none and would highly recommend without reservation.
Julie R.
Review for Member: Char Costantino
ZillowVERIFIED Char and her team were amazing to work with. I had planned on using a discount realtor but their thorough marketing and research showed me that Id be sacrificing more than Id gain. So glad I listened , she sold my house fast and for moothsn I had hoped. I couldnt be happier and would highly recommend CG Realtors
User99892078
Review for Member: Char Costantino
ZillowVERIFIED Char and her team were amazing to work with. I had planned on using a discount realtor but their thorough marketing and research showed me that Id be sacrificing more than Id gain. So glad I listened ...
Zuser20170920112733534
Review for Member: Char Costantino
ZillowVERIFIED We love, love, loved working with Stacie. From the first time we met her at the open house, making an offer, listing our home with CG, we knew we were in great hands. Low pressure, excellent service all the way. The team made our dreams come true with selling our home in time to buy the home of our dreams. We were very impressed. Thanks Stacie and Char!!!!!
Kashyaph
Review for Member: Char Costantino
ZillowVERIFIED Char was absolutely amazing. Claremont is a tough and competitive market for buyers. Very little inventory comes on the market and most listings get overbid. Char has her pulse on all real estate activity happening in Claremont. She showed us several homes before they were even listed. She was very patient with us as our own preferences were evolving. The home that we finally bought was a perfect match. She told us about it when we were traveling out of town. She went over, made a walkthrough video and sent it to us. She then arranged a visit as soon as we landed since we had to move quickly. The transaction itself had some complexity and dependency on the seller side. She stayed on top of everything, continuously coached and communicated with us through the process and made sure everything went smoothly. We would highly recommend her.
User6069516
Review for Member: Char Costantino
ZillowVERIFIED Char and her accosiates were great. They helped us through the entire process and answered any questions we had. I have bought and sold a home three other times with other realtors and none of them did as much for us as Char. Thank you so much!
Luanne B.
Review for Member: Char Costantino
ZillowVERIFIED Char and her amazing team have been my real estate agents for the past 12 years. I would recommend Char and the entire CG Group to anyone looking to sell, buy or even lease their home. Char has sold 2 of my homes in the Inland Empire (one in 2006 and the other one just last month). Char also helped me to find my perfect home, which I purchased back in 2006. She was a wonderful leasing agent when I decided to lease out that home in 2010 when I moved to the Orange county and always found well qualified tenants for me who had good credit and paid their rent on time. She just recently sold that home for me for my full asking price (with an offer after only 4 days on the market before we could even do the open house that first weekend). The house closed escrow quickly and smoothly, as her team is very thorough and responsive to making the sale process easy. Char has excellent negotiating skills and she truly listens to her clients needs and desires. Thank you Char, Dennis and the entire CG Group staff! I am so grateful for finding you 12 years ago.
