Note: Reviews may include other agents on their team
What clients say about this agent....
Stefaniehuber
Review for Member: Cerissa Lauren
ZillowVERIFIEDWe cant recommend Cerissa Jornod highly enough! Not only is she incredibly personable and easy to work with, but what stood out most was her unmatched work ethic and aEURoewont sleep until its doneaEUR? mentality. Cerissa holds herself to the highest standards, and it showed in every step of our journeyaEUR"both in buying our new home and selling our current one. Her commitment, integrity, and attention to detail made the entire process smooth and successful. We trust her fully and will continue to refer our closest friends and family to her without hesitation. Cerissa is truly one of a kind!
Brett A.
Review for Member: Cerissa Lauren
ZillowVERIFIEDCerissa is an outstanding agent that really puts her clients first. We have used her for two home purchases and one home sale. She answers all questions / inquires promptly and with care. She made the home buying and selling process less stressful for my family. I could not recommend her enough.
Danielle S.
Review for Member: Cerissa Lauren
ZillowVERIFIEDCerissa was an absolutely fantastic realtor to work with in selling our house in Dallas. With this being our first time selling a house and trying to do it in a buyer's market, we really needed someone who was willing to go the extra mile to get the sale done. Cerissa was that person. From the very beginning, she made great recommendations for steps we could take to get the house ready to go on the market (and even spent her own time taking care of some of those herself!); she put us in contact with the right vendors; she set up multiple open-houses; and she stayed in touch with us during every step of the process (and kindly answered all of our dumb questions). We are truly grateful for all the guidance, experience, and patience she provided through the stressful and sometimes-frustrating process that is selling a house. Thank you, Cerissa!
Klothes3
Review for Member: Cerissa Lauren
ZillowVERIFIEDCerissa was amazing - high energy and she was able to get our house under contract within a few days of it hitting the market. She and her partner, Sally, door knocked homes all around ours and got quite the buzz going. Very hard working and easy communication. Would highly recommend she and her team to anyone. A+
RickyRoe
Review for Member: Cerissa Lauren
ZillowVERIFIEDI've worked with Cerissa 3 times, and each experience was better than the last. Whether I was buying or selling, Cerissa knew all the right questions to ask in order to achieve the requirements I had. Her ability to translate her depth of real estate knowledge to a layperson, like me, allowed me to understand and have confidence in all final decisions I made. She is patient and accommodating whenever I had a change of heart and never pushed me into a decision I wasn't 100% behind. I can confidently recommend her to anyone who not only wants to buy/sell, but also wants a low stress experience while doing so.
Sarahjboddy
Review for Member: Cerissa Lauren
ZillowVERIFIEDCerissa goes above and beyond for her clients! I have known her for 15 years and every transaction has been easy because of Cerissas time and attention, as well as her vast knowledge of Dallas real estate. I cannot recommend her more!
Deborahshaw350
Review for Member: Cerissa Lauren
ZillowVERIFIEDWe closed today, and we can't thank Cerissa, Samantha, and their team enough! They provided us superior assistance and guidance in updating the property to show well and sell quickly in this overwhelming market. We highly recommend them as exceptional professionals.
Tgibsonemail
Review for Member: Cerissa Lauren
ZillowVERIFIEDCerissa has been fantastic. In this crazy market she's worked with us tirelessly to not only find the perfect house but make sure we put together a great offer and secured it. I highly recommend her and the rest of the Ben Kinney team to anybody buying or selling a property.
Kelsey R.
Review for Member: Cerissa Lauren
ZillowVERIFIEDThe best experience I could ever imagine. I am asked constantly how I was able to buy a house in DFW during this insane market craze, and my only response is my real estate agent, Cerissa Jornod and her team. We did not have to put in countless offers, I did finance, and there were no tears during the process! Cerissa knew exactly what was necessary to get the house we wanted, and how that offer needed to be presented. Every step of the way she was already prepared for what was next and was constantly two steps ahead. Her knowledge of the market was amazing. She turned what could have been a stressful and undesirable experience, into the fun and exciting time house buying is supposed to be! With a market that moves as fast and nuts as this one is, you have to have a person who KNOWS exactly what they are doing and how to do it better than the others, and I can promise you, that is Cerissa Jornod.
Gdglove4
Review for Member: Cerissa Lauren
ZillowVERIFIEDAbsolutely the best! Cerissa and her team were patient with us while we looked for a new home, and she negotiated great prices for us both on the sale of our house as well as the purchase of our new home. Any questions or problems we had she responded to very quickly and we always felt we had a friend throughout the entire process. You cannot hire anyone better!
Milliere24
Review for Member: Cerissa Lauren
ZillowVERIFIEDwe had the property on the mkt for 1 year and were not getting any offers. Cerissa and Aaron took over the listing and we got 3 offers within a few months and we closed shortly, They are very professional, prompt and knowledgable. This was one of the best deals. would recommend them 100%
Tony O.
Review for Member: Cerissa Lauren
ZillowVERIFIEDCerissa was an absolute pleasure to work with. This is the second time we have used Cerissa to sell our home and once again we were overwhelmed with her professionalism. I would recommend Cerissa to anyone looking to sell their home, I can guarantee you will not be disappointed.
User145149
Review for Member: Cerissa Lauren
ZillowVERIFIEDCerissa was an absolute pleasure to work with. This is the second time we have used Cerissa to sell our home and once again we were overwhelmed with her professionalism. I would recommend Cerissa to anyone looking to sell their home, I can guarantee you will not be disappointed.
Ehrosemd
Review for Member: Cerissa Lauren
ZillowVERIFIEDI cannot say enough nice things about my experience with Cerissa. Her professionalism and client advocacy is unparalleled! She listed our home for both rental and later sale. She was able to give great advice in both instances. She was also able to list our home for sale as an investment and tapped a very unique pool of potential buyers by thinking outside the box.
CarrieCaltwedt
Review for Member: Cerissa Lauren
ZillowVERIFIEDCerissa was great! In-depth knowledge of the East Dallas market, sound advice, hard-working, reliable follow-through...would highly recommend her to anyone!!!
Ryann K.
Review for Member: Cerissa Lauren
ZillowVERIFIEDVery knowledgeable and helpful through the entire experience. She has helped us both buy and sell and we are so thankful for her and her team's experience.
Ryann K.
Review for Member: Cerissa Lauren
ZillowVERIFIEDVery knowledgeable and helpful through the entire experience. She has helped us both buy and sell and we are so thankful for her and her team's experience.
Nghiabnguyen
Review for Member: Cerissa Lauren
ZillowVERIFIEDIt was a pleasure having Cerissa and Mint Ave. guiding me through the process of buying my first home. They made it very easy and enjoyable. After the home was appraised, Cerissa helped me save money after negotiations. I was pleased with her extensive knowledge and would recommend her to friends and family.
Oquindle
Review for Member: Cerissa Lauren
ZillowVERIFIEDCerissa was a joy to work with and did an excellent job at negotiating and helping us get the most for our home purchase. I highly recommend her as a Realtor.
Lbradfordhays
Review for Member: Cerissa Lauren
ZillowVERIFIEDI would highly recommend Cerissa Lair for anyone wishing to sell a home or property. Her knowledge of the real estate market is impressive, and she was always responsive to any need or question that I had regarding the sale of my home. My home was fifteen years old and she provided excellent input on updating my kitchen and on staging my house. She is also friendly, personable, and very professional. This was the first time that I had sold a home and I can say Cerissa helped to make it an overall positive experience.
Melwen
Review for Member: Cerissa Lauren
ZillowVERIFIEDCerissa Lair exceeded our expectations in all respects throughout our transaction. If I had to sum it up in a couple of words - Rock Star! From the initial consult, advice on staging and taking our listing live, Cerissa had every detail covered. We didn't need to ask about open houses, status of the competition or whether our pricing was in line with market. Cerissa initiated all of these things and more.I have been a licensed Texas Real Estate Broker and commercial real estate professional for over 30 years and it was a tough call to decide to list our home with someone else. Now that we have been through the process, we realize we wouldn't have done it any other way. Cerissa is knowledgeable and a consummate professional and made what could have been a stressful situation much easier. We are confident that, due to her skillset, we achieved top of the market price within a very reasonable period of time.We will most definitely refer friends and family to Cerissa and use her again ourselves, when we are in need of a residential real estate professional.Thank you Cerissa!
Zuser20160903144549018
Review for Member: Cerissa Lauren
ZillowVERIFIEDMy wife and I were first time home buyers and Cerissa and her Mint Avenue team were an absolute joy to work with. They handled every situation with the upmost professionalism and gave us guidance throughout the entire process. From the initial meeting (when Cerissa and her team very patiently explained the entire home purchasing process) to closing day, we could not have asked for a better agent. I can't express enough how much I recommed Cerissa and her team. They're the best and it's not even a close contest.
Nacho H.
Review for Member: Cerissa Lauren
ZillowVERIFIEDCerissa and her team were very helpful in the sale of my property. She is very professional, always available and responsive. She provided good ideas and suggestions, and helped me get my place ready for sale. She made a tough process feel smooth and seamless. I would definitely recommend her as a top notch realtor!
Nacho H.
Review for Member: Cerissa Lauren
ZillowVERIFIEDCerissa and her team were very helpful in the sale of my property. She is very professional, always available and responsive. She provided good ideas and suggestions, and helped me get my place ready for sale. She made a tough process feel smooth and seamless. I would definitely recommend her as a top notch realtor!
Juliegriese
Review for Member: Cerissa Lauren
ZillowVERIFIEDCerissa is amazing! We felt like we were the only clients she was working with. She was very knowledgable and was always on top of things. I can see why she is in the top 2% of realtors in Texas!
Tmilliner
Review for Member: Cerissa Lauren
ZillowVERIFIEDCerissa helped my wife and I find the house of our dreams!! We were very impressed with her knowledge and experience in the local real estate market. Cerissa was easy to work with and she worked very hard on our behalf.
Up2uexpat
Review for Member: Cerissa Lauren
ZillowVERIFIEDWorking with Cerissa is a real pleasure. She listens well, asks the right questions, provides insightful advice and is tireless. We highly recommend her to anyone looking for a property.
Lsiron2002
Review for Member: Cerissa Lauren
ZillowVERIFIEDWe asked for the property to be priced for a quick sale and even had an acceptable price in mind. Cerissa convinced us that the house would sell quickly at a higher price and we agreed to raise the list price closer to her recommended price. She was right; we immediately had multiple offers at and above our list price. Cerissa and her team guided us through some tricky situations when we were dealing with an offer presented by an agent who very obviously does not abide by the same professional standards as the team from Lair Properties. If it were not for their expert guidance, we very likely would have made a bad decision. Selling a home can be difficult in the best situations, disastrous in the worst. Having a trusted team of professionals like Cerissa and Lair Properties on our side removed a lot of the stress and no doubt saved us from making some unfortunate decisions. Very simply put, they are the BEST!
Jimkaren5
Review for Member: Cerissa Lauren
ZillowVERIFIEDI have dealt with many realtors over the last 30 years and Cerissa Lair (and her team) are the absolute best! Cerissa is extremely knowledgeable, highly responsive, and, most of all, hungry to buy and sell homes. Her advice was thoughtful and accurate, resulting in a good sale at a good price in just a few short weeks. I know of no realtors with the same level of energy, dedication, and determination as Cerissa.
Hcardenas23
Review for Member: Cerissa Lauren
ZillowVERIFIEDCerissa and her team did an outstanding job selling our home. She set our expectations from the beginning and followed through to her word. Also, she went beyond the "norm" by helping us stage the home which in turn allowed us to sell the home at our asking price. She is very friendly, always available to talk, and a very good communicator. I'm sure anyone reading this review will enjoy working with her in the future as well.
Kristina B.
Review for Member: Cerissa Lauren
ZillowVERIFIEDMy husband and I relocated to Dallas in 2015 and as first time home buyers we had very little knowledge of the home buying process. From our initial meeting, Cerissa was everything you hope your Realtor to be, knowledgeable, upfront, patient and approachable. Throughout our searching/buying process she was responsive to our endless inquiries, proactive in working with all parties, perceptive and considerate. As this unexpected extra bonus, she's also genuine, witty and sharp as a tack making the experience even better than expected. She updated our prospective listings consistently and was very receptive to our feedback, which quickly led us to find our home. I give her full credit for us finding our perfect house, she always knew exactly how to handle every situation and advised us appropriately at every turn. Thank you Cerissa for all of your hard work, we are so happy in our new home!
Cer L.
Review for Member: Cerissa Lauren
ZillowVERIFIEDCerissa was a pleasure to work with, very professional and made the entire selling process very painless. We had renters in the property which complicated the closing date but she worked with us to align the closing with the termination of the renter's contract so the house was only empty one weekend. I highly recommend!
Jtaylor88
Review for Member: Cerissa Lauren
ZillowVERIFIEDCerissa did an amazing job and was very professional, efficient and accommodating to her client's needs. I highly recommend Cerissa to anyone looking to acquire/sell residential property in the Dallas/Fort Worth area.
RickyRoe
Review for Member: Cerissa Lauren
ZillowVERIFIEDCerissa is personable, respectful, and heavily savvy in the market. Being an incredibly busy person, it's important to me that a realtor works around my schedule and she did just that. My first time home-buying experience will be forever remembered in the most positive light thanks to Cerissa's expertise. I would highly recommend her services to anyone.
Jon9116
Review for Member: Cerissa Lauren
ZillowVERIFIEDI cannot say enough about Cerissa. We had been working with another agent just were not making any progress. As crazy as the market is we never thought we were going to find our dream home. My wife and I were introduced to Cerissa and just from our initial meeting we knew she was the one! She thoroughly explained the process in terms we could understand making the process seamless. She was very hands on in showing us how to use the MLS system and custom designed a search for us. She would bend over backwards to make sure she was always available for either showings or simple questions. When we found our dream home it was our first offer, which was accepted! Her negotiation skills and contract appealed over the other numerous offers. There's a reason shes the best at what she does!
Kldieringer
Review for Member: Cerissa Lauren
ZillowVERIFIEDCerissa was a true professional! We were extremely impressed with her extensive knowledge in real estate. She kept us informed every step of the way and never hesitated to answer our questions. We would highly recommend Cerissa Lair for all if your real estate needs! She takes extreme pride in a job well done!
Sandylunsford9
Review for Member: Cerissa Lauren
ZillowVERIFIEDSince this was my first home, I was hesitant and cautious of who I wanted to direct me through the process. Getting matched up with Cerissa was the best thing I ever did! Not only is she the sweetest ever, she helped me throughout the entire process and listened to what I wanted. She made my first home come true and took care of everything! Very professional, very nice and very awesome to work with. Would highly recommend.
CaryDeanBazan
Review for Member: Cerissa Lauren
ZillowVERIFIEDCerissa was extremely impressive from beginning to end in our home selling process. She exceeded expectations that we had coming into this sale and it was by far the easy business transaction we have gone through in a long time. She also found us a great property to transition to after our sale. I cannot think of anything that could have gone smoother.
Erikabazanincali
Review for Member: Cerissa Lauren
ZillowVERIFIEDCerissa was always well prepared and professional. To our first meeting she brought information/stats about our neighborhood, so we could best decide on a listing price. Then she provided a checklist on how to prep the house for sale. She made it ALL so easy. We just followed her step-by-step suggestions. We had our first offer 2 days after house went on the market, and two more followed shortly thereafter. Super easy closing!!!She negotiated on our behalf for our new place and we feel very blessed to have found her.
User40300104
Review for Member: Cerissa Lauren
ZillowVERIFIEDCerissa was simply amazing! From the initial search to scheduling inspections and even putting up with my endless questions and requests for referrals long after the transaction was complete, Cerissa is always quick to reply and a pleasure to work with. Thanks for finding me my perfect home!!
Summer C.
Review for Member: Cerissa Lauren
ZillowVERIFIEDCerissa was extremely helpful in helping my husband and me find a place to rent. She is who we want to help us when we decide to purchase our first home! Cerissa is super knowledgeable and thorough. She was always on point and timely with our search for finding our rental home! Cerissa definitely knows what she is doing in the real estate business- she will not steer you in the wrong direction and will work her hardest to make your home buying or renting experience fantastic! We highly recommend Cerissa Lair!
Lisia S.
Review for Member: Cerissa Lauren
ZillowVERIFIEDWe would definitely recommend Cerissa. She helped us sell and purchase a house. She is very knowledgeable of neighborhoods and schools in the DFW area and made the process as smooth as possible for us!
Tlpapes
Review for Member: Cerissa Lauren
ZillowVERIFIEDCerissa did an outstanding job in locating and closing on a home in FTW that I purchased for my son's use while attending TCU. She also was my agent on the listing and sale of the same home 2 years later, She was always available and worked with me remotely to make this a very simple and enjoyable process. I would highly recommend her as an agent and wouldn't hesitate to use her again.
Ryan B.
Review for Member: Cerissa Lauren
ZillowVERIFIEDEvery homebuyer or seller should use Cerissa Lair as their agent, bottom line! You will not be disappointed by her professionalism, knowledge and kindness throughout your experience. For those liking a little more detail: Cerissa Lair sold our house in Little Elm in 10 days! She helped explain the entire selling process as it was our first time. She helped strategically price, photograph and market the house to make it a very smooth process. She was timely and spot on from our first showing to our closing. Cerissa also helped us purchase our new house. She was very patient and professional as we bought a new place. She started by pinpointing the important things to us in location and details of the house, identified the neighborhoods we would be interested in, and finally helped us pick within three Dallas neighborhoods. The market was a seller's dream. We even lost out on two houses we bid. She used her connections and knowledge of the neighbors to find us our home, even before it went on the market! Thank you so much Cerissa.
Mlnevils
Review for Member: Cerissa Lauren
ZillowVERIFIEDCerissa really took the time to listen to and understand my needs in both a community and home. I'm very happy with the decision I made, and I wouldn't have made it without her.
Lclyde10
Review for Member: Cerissa Lauren
ZillowVERIFIEDWe loved working with Cerissa! Very responsive any time we needed to talk to her. Very knowledgable and helpful. I would highly recommend to family and friends.
Paigechenault
Review for Member: Cerissa Lauren
ZillowVERIFIEDWe enjoyed relying on Cerissa's expertise through the selling and buying process. Her ability to calm the crazy storm or real estate and guide us through the decision process with grace and confidence made for a great and stress-free experience.
Chenault72
Review for Member: Cerissa Lauren
ZillowVERIFIEDCerissa went above and beyond throughout our entire process--both selling and buying/building our new home. I'm really glad we had her in our corner. She knew when to let me push on things and when to rein me in on things. You cannot go wrong in using her!
Tbsheil
Review for Member: Cerissa Lauren
ZillowVERIFIEDAbsolutely the best! Cerissa made our house buying experience great! Love her positive attitude and her honesty. She did a great job explaining every step along the way and relieved any worries we had. You can definitely trust in Cerissa.