Note: Reviews may include other agents on their team
What clients say about this agent....
Thechows01
Review for Member: Casey Sternsmith
ZillowVERIFIEDGabby helped us with several transactions and every experience was delivered with an uncompromising level of professionalism, follow-through, guidance, and timely completion. She follows up even after the transaction closed to see if there's anything else that we need. She is an absolute pleasure to work with. We'll continue to work with her and her firm again and again.
Qixiang Z.
Review for Member: Casey Sternsmith
ZillowVERIFIEDCasey helped me sell my home, and I had a very positive experience working with her. She was professional, organized, and clearly on top of the process from beginning to end. What I appreciated most was that communication was always clear and efficient. I never felt like there was unnecessary back-and-forth, but whenever something needed my attention or I had a question, Casey was responsive and straightforward. She handled the details well and made the process feel relatively hands-off for me. Most importantly, we ended up selling the home for a little more than I had initially expected, and I was very happy with the result. I appreciated Caseys professionalism throughout the transaction and would definitely recommend her to anyone looking for a reliable real estate agent in San Mateo.
Davidzhang32
Review for Member: Casey Sternsmith
ZillowVERIFIEDCasey helped me sell my home, and I had a very positive experience working with her. She was professional, organized, and clearly on top of the process from beginning to end. What I appreciated most was that communication was always clear and efficient. I never felt like there was unnecessary back-and-forth, but whenever something needed my attention or I had a question, Casey was responsive and straightforward. She handled the details well and made the process feel relatively hands-off for me. Most importantly, we ended up selling the home for a little more than I had initially expected, and I was very happy with the result. I appreciated Caseys professionalism throughout the transaction and would definitely recommend her to anyone looking for a reliable real estate agent in San Mateo.
Wei-Qun D.
Review for Member: Casey Sternsmith
ZillowVERIFIEDMoving from Oklahoma to the Bay Area, we observed how competitive the San Mateo real estate market is. Fortunately, we found Cassy and Tess this spring. Working with them to buy our home was a fantastic experience. From day one, their deep, localized knowledge of the Peninsula market was obvious. Cassy and Tess were incredibly patient, taking the time to understand exactly what we were looking for in a neighborhood, from walkability to noise levels and community feel. When it was time to make an offer, their strategic advice and professionalism really stood out. They guided us smoothly through the paperwork, kept us calm during negotiations, and helped us secure a wonderful home. We cannot recommend Cassy and Tess highly enough!
Weiqun
Review for Member: Casey Sternsmith
ZillowVERIFIEDMoving from Oklahoma to the Bay Area, we observed how competitive the San Mateo real estate market is. Fortunately, we found Cassy and Tess this spring. Working with them to buy our home was a fantastic experience. From day one, their deep, localized knowledge of the Peninsula market was obvious. Cassy and Tess were incredibly patient, taking the time to understand exactly what we were looking for in a neighborhood, from walkability to noise levels and community feel. When it was time to make an offer, their strategic advice and professionalism really stood out. They guided us smoothly through the paperwork, kept us calm during negotiations, and helped us secure a wonderful home. We cannot recommend Cassy and Tess highly enough!
Mstone789
Review for Member: Casey Sternsmith
ZillowVERIFIEDTess was excellent to work with in the sale of our home. She presented information to us clearly and without sugarcoating, which I appreciated immensely. Her experience shined from set up, to open house to dealing with potential buyers. We felt like we received solid advice throughout the process so we could sell our home quickly and maximize its value. Highly recommended!
Brittanyhng
Review for Member: Casey Sternsmith
ZillowVERIFIEDWorking with Casey was an absolute pleasure! Being first-time homebuyers, she always made sure my husband and I fully understood each step of the process. From day one, she answered every question we had, no matter how small or silly it may have sounded. She even took our calls and messages while she was on vacation, which speaks volumes about her dedication to her clients. What truly set Casey apart, though, was how thoughtful she was during our home search. She brought toy cars to keep our son entertained during showings, giving us the chance to really focus on each home. It was a small gesture, but it made a huge difference for us. We actually put in three separate offers on the same house, and each time, Casey helped us navigate the changing circumstances with patience, strategy, and unwavering support. She walked us through each offer, explained our options clearly, and helped us stay hopeful even when things felt uncertain. Thanks to her expertise and determination, we ultimately landed that very house aEUR" and we could not be more grateful! If you want a realtor who goes above and beyond in every possible way, Casey is the one. Were so thankful for all she did for our family!
Mike E.
Review for Member: Casey Sternsmith
ZillowVERIFIEDWe loved working with Tess & Casey - very knowledgeable about the market, worked with us on a plan for an extremely fast turnaround, and helped us immensely in assessing offers to make the right decision on accepting/waiting. They're the best, highly recommend working with them
Zilu Z.
Review for Member: Casey Sternsmith
ZillowVERIFIEDCasey and Tess have been amazing and they are really the dream agents we were looking for. With their help, we were able to land in our dream home with in 1 month! I couldn't thank them more. It was a great experience working with them and I highly recommended!
Laureltnagle
Review for Member: Casey Sternsmith
ZillowVERIFIEDTess was great. Always very responsive and patient with us. We had a lot to do before putting the house on the market and she was really helpful getting it all done. We couldn't have had our house show so well without her and Casey Sternsmith. They are a super team.
Rfornesi9
Review for Member: Casey Sternsmith
ZillowVERIFIEDWhen it came time to sell our home of 40 years, we were referred to Tess Salter of the Sternsmith Group through a friend. My wife and I have never sold a home so the process was a bit intimidating to say the least! Tess patiently walked us through the process from the initial consultation to closing of escrow. She is well connected to landscapers, painters and various other tradespeople and suggested improvements that would make our home stand out in a very crowded market. Tess took care of all of the scheduling and got improvements done at very competitive prices. After one open house weekend we received five offers. Tess thoroughly compared the offers and then presented them to us explaining the pros and cons of each. Due to her excellent negotiating skills, we ended up selling the house for close to 9% over asking price after a short eight days on the market! You need not look any further for a trusted realtor to make your selling process pain free! We highly recommend Tess Salter and the Sternsmith Group.
A J.
Review for Member: Casey Sternsmith
ZillowVERIFIEDTess and Casey did an amazing job guiding us on our first-time house-buying journey! We went into the process not really knowing what to expect, but Tess and Casey were there every step of the way to hear our needs and wishes, calibrate our expectations, and make sure to find us the perfect house. We also cannot overstate the value of their deep knowledge of the peninsula market and relationship with other agents. We are really grateful for their expertise and dedication!
Nathan D.
Review for Member: Casey Sternsmith
ZillowVERIFIEDCasey did an amazing job finding an off-market home for us to purchase in San Mateo. She was incredibly knowledgeable about properties in the area and proactively reached out to potential sellers until she found the right property for us. She was patient through the process and went to multiple showings with us until we found a great home that matched our requirements. Highly recommended. Thanks also to Tess for helping along the way!
Elizabeth B.
Review for Member: Casey Sternsmith
ZillowVERIFIEDWhen purchasing a house in the Peninsula, you cannot have a better partner on your side than Casey and her team. When my friend referred Casey to me she said 1) She knows the real estate market 2) she'll find the right house for you, if it is available and 3) she won't waste your time. I found those attributes to be absolutely accurate, and would add a fourth: her reputation and relationships with other agents are a significant asset. Casey found me the perfect house and over the course of more than a month she negotiated on my behalf and I ended up with the perfect house for me and my family. I can't recommend Casey enough!
Anna Z.
Review for Member: Casey Sternsmith
ZillowVERIFIEDWe are certain that the purchase of our new home and sale of our existing home in such a quick way (even over the holidays!) would not have been possible without Casey and her incredible team.
Kylie R.
Review for Member: Casey Sternsmith
ZillowVERIFIEDCasey was 12 out of 10 in terms of expertise and experience. She was thoughtful in understanding our needs and wants; discussed trade offs and options with us, and communicated with us in ways that both my husband and I could related (which wasn't always the same ;). We had a very complete financial situation and Casey worked hand and hand with us and mult financial institutions. Her follow up with all parties was top notch. Her expertise enabled us to truly understand the landscape, ensured we were able to act, and helped to get the PERFECT home for us off market! We're so grateful and would highly recommend working with Casey to be in excellent, informed, profession, high integrity, thoughtful hands.
Alexander K.
Review for Member: Casey Sternsmith
ZillowVERIFIEDWe had the pleasure of working with Casey Sternsmith to buy our first home in San Mateo, and we couldn't have asked for a better experience. From the start, Casey's expertise and knowledge of the local market stood out. She was incredibly fun to work with, making the entire process feel smooth and stress-free. Casey treated us like family, always looking out for our best interests. She sees a lot of homes, but only shows you the ones that truly meet your needs, saving us a ton of time. Her ability to coordinate everything aEUR" from home viewings to negotiations aEUR" seemed effortless. We felt in very capable hands throughout the entire process. We were so impressed with her work that we referred her to friends, who also bought a home with her just a few months after us! If you're looking for an agent in the Peninsula area, especially in San Mateo, we highly recommend Casey. She's a top agent for a reason!
Carldcastillo
Review for Member: Casey Sternsmith
ZillowVERIFIEDWhen we decided to sell our house, one of the flyers we kept for future use was from Compass Sternsmith Group based in Burlingame featuring Casey Sternsmith and Tess Salter. We called them up, they came over and made their presentation. It was detailed, informative and engaging. Immediately we felt comfortable putting our house on the market although it was past prime selling time; we signed the contract with them without hesitation. Our house needed some minor updating, and Tess lined up vendors and took care of everything necessary to make the house marketable. She was immediately available to respond to our questions even past her working hours. On the tenth day that the house went live, we received an offer we could not refuse. If you want immediate results, we highly recommend signing up with Tess and Casey to put up your house on the market!!!
Mukh3rg
Review for Member: Casey Sternsmith
ZillowVERIFIEDWe met Tess and Casey at one of their open houses and from that instance we knew we wanted to work with them for our home purchase in the San Mateo area. They were so welcoming and knew all the details a family would need to know about the area. After that, we had a phone consultation so that we could go over our needs and Tess went over the whole process of home buying in this area with us. From there, Tess took us on a grand tour of what we thought was an area we were familiar with but Tess found neighborhoods that we had not visited prior to meeting her that fit our needs so well. She even arranged for us to see homes that were off market which made working with Tess a unique experience that I would recommend for any home buyer. We would get a list of open houses and chat with Tess every weekend that we would go out to see houses. When we saw something we liked, Tess was immediately on the phone with the listing agent to find out more details about the house. She would go through all of the important disclosures with us in details and find out more information as needed for homes that we were interested in. As a bonus, Tess would give us ideas of how we could use the spaces in the house to even better fit our needs. We were finally able to purchase a home in San Mateo thanks to Tess amazing negotiating skills and her availability at any time of day or night to help move the process along. She is a local to this area so she has several critical contacts within real estate, finance and home renovation that were crucial to our successful home purchase and eventual sale of our former home. Even several months after we moved into our new place, we are still in touch with Tess and would not be where we are without her expertise. I would highly recommend Tess to any homebuyer in the peninsula!
Nidhi G.
Review for Member: Casey Sternsmith
ZillowVERIFIEDWe had a great experience working with Casey to find and purchase our new home! As first-time home buyers, we were nervous about finding anything that suited us in the Bay Area market and navigating the negotiation and purchasing process. Casey found us the perfect home on our first tour of open houses, but it's because Casey knows the area and market so well, and really listened to what we wanted. We were able to lock in the offer and close on the house within two months of starting our house search. Even after making the offer, Casey made herself available for every question and concern we had, even past closing. We would highly recommend Casey and the Sternsmith group!
Jeffhilbert
Review for Member: Casey Sternsmith
ZillowVERIFIEDI recently had the amazing experience of working with Casey K Sternsmith from the Sternsmith Group to sell my home. Saying she's just a real estate agent wouldn't do her justice! Casey's knowledge of the local and regional markets is truly exceptional. She took the extra time to sit down with me and explain all my options, from maximizing my home's appeal to crafting a winning marketing strategy. She didn't just tell me what to do, she walked me through every step of the process, from listing to closing the sale. Her guidance on preparing my house was invaluable. Thanks to her expertise, we were able to attract multiple offers after just one weekend of showings! Even better, Casey's pricing strategy resulted in an offer that came in significantly above the asking price.
Mollystory
Review for Member: Casey Sternsmith
ZillowVERIFIEDWorking with Casey was a real pleasure. She helped me sell my home and buy a new home, and both processes went smoothly and were very successful. She brought in professionals to deep-clean and stage my home for sale, and it looked perfect for its open houses and showings. She then brought me to several properties she thought I might want to buy, and also got me in to see some properties I found on my own. In the end, she got me in to see the home I bought before it even hit the market! Casey is knowledgeable of the local area and the value of homes that are being offered for sale. She's actively engaged in the industry and what's going on. She's great to work with, very responsive, a good communicator, a strong negotiator, and also a very nice person. I highly recommend her.
Qirong W.
Review for Member: Casey Sternsmith
ZillowVERIFIEDI had a really smooth experience selling with Casey. It was my first time selling a house. Their team provided a truly incredible service. From the preparation of selling to listing and then to closing, I did not have to worry about anything at all. The house went pending very fast which minimized my cost of holding it. Moreover, my unit received the highest 2 bedroom sale price in the same neighborhood in the past 18 months. It was totally beyond my expectation. I highly recommend her as listing agent.
Nerissa L.
Review for Member: Casey Sternsmith
ZillowVERIFIEDCasey is a rock star! She patiently worked with us to understand our preferences, and met with us many times to review potential homes. With her excellent connections and knowledge of the market, we were able to get the house of our dreams and we know for a fact that it wouldn't have happened without her persuading the selling agent and fighting to keep us in contention. She helped us get through closing in 21 days without any surprise issues and prepared us thoroughly for what to expect. Thank you Casey for your hard work!
Kristin5612
Review for Member: Casey Sternsmith
ZillowVERIFIEDI cannot say enough wonderful things about Tess, Casey and their team. With their vision and incredible attention to detail, we were able to take our beloved family home and, in just 6 weeks, remodel it into the perfect buy for the next family. It sold instantly after multiple offers, all well above asking. We simply could not have asked for anything more. Their professionalism, diligence, and advocacy are well worth the 5 star review. But more than that, Tess and Casey put their hearts into our project in a way that I will be forever grateful. I cannot recommend them enough!
Agwong22
Review for Member: Casey Sternsmith
ZillowVERIFIEDWe are incredibly grateful to Tess for helping us find our dream home in our dream location, and for connecting us to contractors and kitchen/bathroom companies to do remodel work before we moved in! We bought our home off market so we definitely would not have found it without her expertise and connections. Her respect for our wants and needs in a home and neighborhood, as well as her knowledge, guidance, patience, and optimism, throughout our >1 year process of house hunting to placing an offer to closing, were all greatly appreciated. We highly recommend Tess and the Sternsmith Group!
NateMunger
Review for Member: Casey Sternsmith
ZillowVERIFIEDWe worked with Tess to find our home and we could not be more pleased with the results. We were shown a wide variety of homes that matched our specifications, and when we found our dream home, Tess helped us negotiate a very favorable price. Tess was incredibly helpful recommending and booking contractors to do some updates to our house before we moved in, and we would have been lost without her. As first time buyers, the process was stressful at times but Tess very understanding and calming throughout. We highly recommend Tess and the Sternsmith Group. We have never been happier in our new home.
User4867358
Review for Member: Casey Sternsmith
ZillowVERIFIEDWhen it comes to real estate, Tess from Sternsmith Group is a true superstar. Her expertise transformed our daunting home-buying journey into a smooth, enjoyable process, and she led us right to the home of our dreams. Tess possesses an Olympic-level knowledge of the real estate field, navigating each twist and turn with finesse. She truly took time to understand our needs, leading us to a house that felt like it was just waiting for us to find it. Communicating with Tess was always a breeze. Her responses were prompt and clear, making us feel less like clients and more like family. Importantly, we never felt pressured, but rather empowered, to make the best decision for us. With Tess, we found a home that's a perfect fit - proving she's not just a real estate agent, but a fairy godmother of real estate. Joke aside, Tess exceeded our 'curb appeal' expectations, and we can proudly say our satisfaction is 'above asking price'. We wholeheartedly recommend Tess and Sternsmith Group - a team that truly makes dreams come true. Thank you, Tess, for transforming our dream into our address!
Ferguson M.
Review for Member: Casey Sternsmith
ZillowVERIFIEDWe sold our Hillsborough home in 2022 after 18 years of living in the community. When it was time to put the house on the market, we researched various realtor teams, interviewed two and selected Casey Sternsmith. From start to finish, Casey and her team were the consummate professionals offering a unique level of expertise and service that made a potentially stressful time go smoothly. She is extremely knowledgeable and has partnered with a team of professionals (realtors, stager, mover, administrative staff & escrow officer) who are like-minded and provide the same level of quality service to Casey's clients. Throughout the process we found her friendly, calm and efficient demeanor to be so helpful as she guided us through her strategy for marketing and contract negotiations. We're also confident that Casey's ability to establish credibility quickly with our Buyer's agent and his clients led to our successful outcome in a very short period of time!
Zhang C.
Review for Member: Casey Sternsmith
ZillowVERIFIEDWe worked with Casey at the Sternsmith Group because our friend had a great experience working with Casey while buying a home during the pandemic. We were glad we followed his advice because we also had a great experience working with Casey! Her expertise and long professional experience in the Peninsula market helped make finding our first home substantially less stressful. Casey helped us get early looks at properties about to hit the market, shared her understanding of market conditions, and gave detailed pros/cons of neighborhoods we weren't familiar with. Once we decided to make an offer on a place, she laid out clear game plans to finish the buying process. On a more personal note, we also really appreciated her thoughtfulness and empathy to the stresses of being first-time homebuyers and we'd definitely recommend her to our friends in the future :-P
Sandedo777
Review for Member: Casey Sternsmith
ZillowVERIFIEDTess Salter and Casey Sternsmith are awesome real estate agents. They are professional, truthful, honest and friendly. They are very knowledgeable on the dynamic real estate market and will give you talk straight. They work tirelessly to complete the tasks at hand and meet all deadlines, smooth as clockwork. They have a large network of contractors at their call who do great work at very competitive prices. We were 200 miles away while Tess and Casey handled everything needed to sell our home. We would recommend you use The Sternsmith group for all your real estate transactions.
Weiwei C.
Review for Member: Casey Sternsmith
ZillowVERIFIEDCasey is AMAZING! We find her because she is the NO 1 agent in San Mateo, and the data does tell the truth. She managed to do our renovation within 30 days with a totally brand new kitchen, carpet &floors, and lots of other upgrade in the bathrooms. She find budget yet high quality contractors. Our renovation cost is well spend With her extensive tasty staging, our place is eye catching. We expect to sell our place in a few weeks as our neighbors' all do, However to our surprise, our place got sold in 4 DAYS even without an open house. She helped negotiating the offer and therefore we get a much higher price than listed. The final price is much beyond our expectation. Casey is very professional & responsive & experienced. All I have is ease.
User24321020
Review for Member: Casey Sternsmith
ZillowVERIFIEDCasey is professional, experienced, and has a great team. She and her staging team/contractors transformed our place and sold it very quickly despite the current macro and interest rate situation. She was also able to negotiate a great price for us. I highly recommend her as your go to for any real estate matters.
Jyalbanes
Review for Member: Casey Sternsmith
ZillowVERIFIEDPremier agents! We began the search for our home during the pandemic when nothing felt certain in the housing market. Casey and Tess gave us the hope we needed with their encouraging attitudes and sincerest advice. This duo is proactive, quick, and well versed in the housing market even in the most unpredictable times. We never felt like it was just another sale for them and rather truly felt their investment in finding a home for our family. They were always patient with our questions, understood what we were looking for, and guided us in the right direction. When it came time to buy our home they moved fast and covered many details that we had not even thought of. They even found great tenants to rent our previous house within a week of us moving out. I would work with them again and again and feel so fortunate that we crossed paths with this powerhouse during such a challenging point in our journey. Thank you Tess and Casey!!!
Zuser20180124113631280
Review for Member: Casey Sternsmith
ZillowVERIFIEDMy husband and I were extremely happy with the service and expertise that Tess Salter and her sister, Casey Sternsmith, provided. They were always available for questions, incredibly pleasant to work with and exceeded our expectations with the sale of our house. Tess and Casey took care of all inspections and prep, never pushed us to do something we didn't want to do and kept us in the loop along the selling process. We highly recommend Tess Salter and Casey Sternsmith.
Tyler1111
Review for Member: Casey Sternsmith
ZillowVERIFIEDHighly recommend. Tess is phenomenal realtor and such a pleasure to work with.We first met with Tess to discuss what we wanted and within less than a month, she had helped us find exactly what we were looking for.We wrote 1 offer and thanks to Tess and her team, we closed earlier than expected.What really makes Tess special is how much she truly cares about her clients. She took the time to help us understand each step of the process, walk through all the details and provide guidance.There was never any pressure or rushing us.Shes super responsive and answered all our questions (even when I would call her later at night).Tess and her group are the absolute best and we cant thank them enough.
Michael K.
Review for Member: Casey Sternsmith
ZillowVERIFIEDNeeding to sell my Dads home, I noticed the house 2 doors down just sold. So I called the realtors listed Casey Sternsmith and Tess Salter, they just sold the house for record price and multiple offers. I talked to one of the neighbors across the street and they said the open house was nonstop cars of people looking at the house. Hoping for the same results I called Casey and Tess, they gave me an impressive marketing plan that included social media. Just listing a house is a thing of the past. Casey and Tess hired the contractors and staging to prepare the house for sale. The house turned out stunning. We are now in escrow closing the sale that was 10% over the last 30 day comps, record price with multiple offers. They are the # 1 realtors in San Mateo county with sales and service. I'm grateful for their help in selling Dads Home.Michael Kunst
Fionaxycui
Review for Member: Casey Sternsmith
ZillowVERIFIEDCasey did an amazing job helping us sell our first home. She was professional, knowledgeable and efficient, making the entire home-selling process pain-free and stress-free for us. All we had to do was move out of our place and Casey took care of the rest (cleaning, staging, marketing, hosting multiple open houses, getting us the best offers, etc.). Overall a really fantastic experience!
Sarah T.
Review for Member: Casey Sternsmith
ZillowVERIFIEDCasey was fantastic in helping us navigating our first home purchase. We really had no idea what to expect, especially in the insane Bay Area housing market. After meeting Casey at an open house, she took us on a grand tour of San Mateo and surrounding communities, showing us the different neighborhoods and explaining the pros and cons of each. She helped us determine our must haves and narrow down what we really wanted. With that in hand, we started to get listings from her, and she always worked to be available to come with us to any showings. Casey was great when visiting houses--pointing out nice details at each place. If something needed repair, Casey had an encyclopedic knowledge of how much it might cost. This was incredibly helpful in allowing us to stay within our budget. Casey was always very, very respectful of our budget and never pushed us to go over what we were comfortable spending.Casey also provided a listing of companies to help us in getting our mortgage. She was in constant contact with our mortgage lender, getting paperwork prepped for when we wanted to make an offer. Because of this, once we found a house we loved, we could move very quickly.Casey was key in helping us navigate the offer process. She went through disclosures with us, explaining what the issues were and what we should and should not be worried about. In a market where you pretty much have to waive all contingencies, this was critical. Casey chatted with us for over an hour on one Sunday, guiding us. For our first offer, we were second out of 23 offers. Had we followed Casey's advice, we certainly would have gotten that house. She knew exactly what we should offer but we hesitated. But we are glad that we did...One evening we were looking at houses with Casey. It was dinner time, but she wanted to accommodate our work schedules. As we were viewing a house, she heard from a colleague about a place that would soon be on the market but was not quite ready for showing. Her colleague called because Casey had been reaching out to her network, working to find us something that checked all the boxes. We went to view the house and fell in love with it! Casey quickly gathered the disclosures and we made an offer. And it was accepted! Casey knew all of the market details so that the offer would be competitive. We were able to avoid another bidding war and get the house we wanted.Casey has continued to help us, even after our purchase finalized. During escrow, she helped with getting bids for work we wanted. Because of this, we could start getting work done right away, enabling us to move into the house quickly. It cannot be underestimated how incredible Casey's network is--she is highly respected among other realtors, contractors, and mortgage lenders. Anytime we told someone we were working with Casey, they immediately came back with how much they like her and how great she is with her clients. This type of network takes years to build and illustrates Casey's deep ties to San Mateo County.We would recommend Casey to any first-time buyers. She will guide you and help you not be nervous during the crazy house buying process. Casey made it easy as we only looked for a home for about a month--remarkable in the Bay Area. If we wanted to sell in the future and buy again, we would call Casey immediately.
Michellesaber4
Review for Member: Casey Sternsmith
ZillowVERIFIEDWorking with Leila was great! She is very professional and knowledgeable.We had a very smooth transaction due to Leilas attention to detail. She advised us to complete the inspections at the time we listed the property which gave us confidence in our final negotiations. Thanks again Leila for a job well done!
Melaine A.
Review for Member: Casey Sternsmith
ZillowVERIFIEDHighest recommendation possible! We closed on our home almost one year ago and our experience was impeccable. Christine was an expert from start to finish, and beyond. She was two steps ahead the entire way. She knew everything to watch for and all of the questions to ask. Her service didn't stop after the close. She proactively sent tax documents and other helpful items. She is a total joy to be around and made what can be a stressful experience fun and seamless for us.
Changjiang23
Review for Member: Casey Sternsmith
ZillowVERIFIEDCasey was such a great resource and help when I was purchasing my first home. She knew the area extremely well, and understood what I was looking for extremely quickly. She gave me great advice about what to be aware of in each neighborhood I looked at. Every recommendation I toured had aspects of what I was looking for, and it was clear that Casey had a strong sense of what I would be interested in and what would be a waste of time. In addition, once I found a place that I liked, Casey made the process of making an offer and closing smooth and clear. She even helped me with contractor recommendations for adjustments I wanted to make before I moved in. All in all, a great first buying experience.
Sam G.
Review for Member: Casey Sternsmith
ZillowVERIFIEDWe sold our house through Casey & Tess in July. From start to finish - it was a seamless experience. They came fully prepared with market comps & best practices in our first meeting, they took us through best practices, after we selected them - they took care of the cleaning & staging, did multiple open houses, and helped us get the best offer. Overall a fantastic experience.
Kristin D.
Review for Member: Casey Sternsmith
ZillowVERIFIEDI had to purchase a new home very quickly while I was on the East Coast. Casey helped me find several options that checked all my boxes. She helped keep me calm and optimistic in my very stressful search. She went to see homes on my behalf and sent me her personal walkthrough videos. I found a home my kids and I love! It's perfect for us and we are extremely happy. Casey made the process very easy. She even proactively gathered multiple estimates for the sewer that was needed and project managed all the work for me! It was all done by the time I moved in. I can't see enough about her services! I would definitely recommend her.
Zuser20160930092013409
Review for Member: Casey Sternsmith
ZillowVERIFIEDMy wife and I came across Tess Salter at an open house and we immediately knew this was the agent we wanted representing us. Tess is well connected in the Peninsula real estate community and has a vast network that benefits buyers and sellers equally. Tess became our best friend as we navigated our search and purchase. Tess communicated often and clearly, took the time to help us understand each step and answered all our endless questions. She was always right there to support us through the escrow process and even after the sale continues to support us with qualified referrals. It is without hesitation that we have recommended Tess to several friends.
Jackie C.
Review for Member: Casey Sternsmith
ZillowVERIFIEDCasey was a great help in finding us our dream home. She's super knowledgeable about this area and the market. It was a much smoother process than we expected thanks to her help.
Asquared1
Review for Member: Casey Sternsmith
ZillowVERIFIEDThanks to Casey, my partner and I are now first time homeowners, after we won the first offer we made this year. Casey's familiarity of the nuances of the local neighborhoods in San Mateo county helped me and my partner focus our search to areas that were particularly desirable for us. Her deep knowledge of the home-buying process, and how she held our hands throughout the offer and closing process, brought clarity, confidence, transparency and to what could have an otherwise very overwhelming process. Her upbeat energy, firm guidance, and insight has made her a pleasure to work with - she even surprised us by letting us know in person with a bottle of champagne that we won the bid, a joyful experience we'll never forget. Casey's team was helpful as well - both in clear communication about completing the dozens of documents during closing (mostly remotely, which was convenient due to COVID-19) and doing the final walk through with us.After purchasing our home, Casey has been helpfully hands-on when we've requested referrals and expert advice as we are in the process of renovating part of the home. She even met me at a store to help look at supplies, and met with contractors on our behalf to get bids for the work. I appreciate that she offers valuable insight when we ask for it, is thorough in her follow up, and I feel that she genuinely is most concerned for our happiness and well-being.As a bonus, I also love that the Sternsmith Group is an all-women team!
Ann G.
Review for Member: Casey Sternsmith
ZillowVERIFIEDThis review is long overdue, but I want to post it anyway because Casey Sternsmith is the main reason my husband and I are now busy homeowners! We were referred to Casey by a friend in December 2020 and worked with her in early 2021 to buy our first home during one of the hottest seller's markets to date in the Bay Area. We had waited almost 10 years to become homeowners so our expectations were really high - and Casey exceeded all of them!We were immediately impressed by Casey's professionalism, attention to detail and depth of knowledge about the San Mateo real estate market. After only one conversation to get to know us, she introduced us to several great neighborhoods we'd never explored, including the one we fell so in love with we had to buy there!The buying process got tough when prices spiraled up 20% almost overnight, but Casey's calm encouragement and sound advice kept us grounded. She was always very honest and straightforward with us in a situation where she could have easily advised us to stretch beyond our means to keep up with market competition.In the end, Casey was a miracle-worker! When we felt we might be priced out completely, Casey introduced us to sellers who were leaving the area soon and were willing to sell to us instead of completing a planned renovation and then listing the house. We negotiated a price that felt fair to everyone and Casey connected us with the contractors so we could complete the renovation to our own tastes before moving in.We couldn't have imagined better results and will be recommending Casey to everyone we know who needs a realtor!
Hailey T.
Review for Member: Casey Sternsmith
ZillowVERIFIEDWe had a fantastic experience buying our first home with Tess! We were moving from San Francisco and Tess helped us tour neighborhoods and quickly narrow in on the areas we loved. Tess skillfully guided us through the home buying process, including with open houses, reviewing disclosures, and determining when to make an offer. Tess and the Sternsmith Group leveraged their extensive connections to get us in to see off-market properties, connect us with a contractor, and ultimately get our offer accepted for our dream home! We appreciated Tess's straightforward guidance, responsiveness, and all around support. While we don't plan to sell or buy anytime soon, we would absolutely work with Tess again and have already recommended her as a trusted agent to our friends and family.
Lydia B.
Review for Member: Casey Sternsmith
ZillowVERIFIEDWe are truly fortunate to have placed our confidence and trust with the Sternsmith team of professionals.From our initial meeting through the entire home selling process Tess Salter and her team provided stellar end-to-end customer experience and project management services. During our initial meetings, Tess listened carefully and captured every detail of our requirements and unique situation. Tess quickly gained our trust and confidence as she guided us through each and every step including local requirements and providing advice on home upgrades. The trust relationship led to a strong partnership and much can be credited to the time and effort Tess expended on communication - updates on progress, consultations, and offering of alternative options/choices. Without a doubt, Tess always kept our best interest in mind. With the juggling of our busy personal and work schedules, it was a godsend to have Tess project manage all aspects with such high quality and excellence. Tess arranged for numerous contractors (as well as escrow team) who not only delivered excellent results in a timely and efficient way but were friendly and customer-focused as well. We really appreciated and valued the transparency during the entire process. In the end, the spectacular transformation of our home and the overall service we received from Tess was beyond our expectations. The entire experience of selling our home was met on time, within scope, resources, cost and quality. The expert advice, experience, intimate knowledge of the housing market, network of resources, and ability to delivering results contributed to a total experience beyond our expectations. Its clearly a testament to Sternsmiths #1 rating in San Mateo. We strongly recommend the professional realtor services from Tess and the Sternsmith team.