Carlton Shaffer

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ZillowVERIFIED

Diania was sooooooo helpful from start to finish and beyond! She was patient with me as I began the aEURoelookingaEUR? process about a year ago-just wasnt sure what direction I was moving in. As I changed my mind on what I thought was right for me, she immediately changed the search criteria on the daily listings email I received. When the aEURoeoneaEUR? became available she was right there helping me with everything as I did a move from another state. She facilitated everything I needed to do from my original home in Illinois making everything effortless on my part. Dont know how I can ever thank her enough for the help, advise, encouragement and support she provided and continues to provide!

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ZillowVERIFIED

The Shaffer Group had previously helped my mother successfully sell her home in Gahanna a few years ago, so when my wife and I decided to relocate to Columbus, they were our first and only call. That decision proved to be one of the best we made during our home-buying journey. Their dedication was truly extraordinary - over the course of just three days, they showed us an incredible 29 different properties. While we were initially feeling discouraged after not finding what we were looking for, their persistence and expertise shone through on the third day when they made some strategic suggestions that led us to discover the perfect property in Delaware. What impressed us most was how they guided us through every step of the entire process with remarkable patience and professionalism. Their expertise was evident from our very first interaction, and it only became more apparent as we worked together. Every piece of advice they offered was practically spot-on, demonstrating their deep knowledge of the local market and the home-buying process. The communication throughout our experience was exceptional - they kept us informed, responded promptly to our questions, and made sure we felt confident and supported at every stage. We couldn't be happier with both the outcome and the service we received. For anyone looking for real estate professionals who combine tireless work ethic with genuine expertise and outstanding communication, I wholeheartedly recommend The Shaffer Group. They turned what could have been a stressful process into a positive experience.

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ZillowVERIFIED

Carlton and Sarah are absolute selfishness heroes. They stepped into an incredibly tough situation when we needed to sell a house that had been sitting vacant for over a year. The property was in rough shapeaEUR"grass 2.5 feet tall, an old above-ground pool and trampoline. Without hesitation, they paid out of their own pockets to have the junk removed and the house professionally cleaned. On top of that, Carlton agreed to take on some extra work for a slightly higher commission to make sure we got top dollar. He spent his entire Memorial Day weekendaEUR"and then someaEUR"fixing the place up: painting inside and out, repairing trim and ceilings, replacing light fixtures, power washing, mowing, fixing fences and gutters, and more. By the time he was done, the house looked brand new. Thanks to all their hard work, we received two offersaEUR"both over asking priceaEUR"and ended up selling for $20,000 more than we originally expected. Even when the deal got complicated, Carlton and Sarah kept it together and got us across the finish line in a way I dont think anyone else could have. They are truly amazing people and phenomenal agents. If youre looking for someone to go the extra mile (and then ten more), hire them. Youll be grateful you did.

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ZillowVERIFIED

As a first-time homebuyer, I honestly had no idea what I was doingaEUR"or even exactly what I was looking for. Thankfully, I had Carlton Shaffer and Sarah Pearson by my side, and I couldnt have asked for better guides through the process. From day one, they were incredibly patient, knowledgeable, and supportive. They took the time to help me figure out what I wanted, where I wanted to be, and how to make it happen. Their insight, connections, and commitment made the entire experience smooth and (surprisingly) fun. Thanks to Carlton and Sarah, I found the perfect first home, and I never felt pressured or rushedaEUR"only empowered and informed. If youre buying a home, especially for the first time, I cant recommend them enough!

Local Knowledge

Process Expertise

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ZillowVERIFIED

Diania helped us with a purchase of a condo. Her local knowledge and expertise in real estate facilitated the purchase process. After the condo purchase, she recommended reliable contractors for condo renovations. Overall a great buying experience! I would certainly recommend Diania as a qualified real estate agent.