RE/MAX Partners

I found Carlton through a website and reached out because we were getting ready to sell a condo in Upper Arlington that our son had lived in while attending college at OSU. From the very beginning, Carlton and his team were incredibly helpful, providing practical advice on how to maximize our return. They coordinated contractors to repair the bathroom flooring, handle painting and touch-ups, and even arranged for professional staging. Carlton's and Sarah's sons even pitched in to help move some heavy furniture downstairs, which was truly above and beyond. Thanks to their preparation and marketing, we received an offer the very first weekend the condo was on the market. We were especially impressed with the professional photography, marketing, and overall presentation of the home. Throughout the entire process, the Shaffer Team was responsive, communicative, and always available to answer our questions. They made what could have been a stressful experience feel easy and seamless. We couldn't be happier with the results and would absolutely recommend the Shaffer Team to anyone buying or selling a home. We would gladly work with them again in the future.

Several years ago, the Shaffer Group helped us purchase a new construction home with Westport Homes. It was a great experience, and Carlton was especially knowledgeable about the construction process. We had many helpful conversations throughout the build, and his guidance made the entire experience much easier. While we love the home we built, changes in circumstances led us to look for another home, more conveniently located to family. Throughout the process, the Shaffer Group was incredibly supportive, helping us gather information, obtain estimates, and navigate every step of the transaction. We truly appreciate everything the Shaffer Group has done for us over the years and highly recommend them to anyone looking to buy or sell a home.

Sarah Pearson and the Shaffer Group were absolutely fantastic to work with! They were referred to us by our neighbor to help us sell our home in Hilliard, Ohio, and the entire process was as smooth as it could have been. The Shaffer Group went above and beyond from the very beginning. They did a phenomenal job staging our home and even assisted with several repairs and finishing touches, including drywall work and paint touch-ups. Thanks to their preparation and marketing, we had our home under contract the very first weekend it was on the market. Their communication and responsiveness were truly top-notch throughout the entire process. Even after selling our home, they continue to help us with our new build (which we started before meeting them), which speaks volumes about the level of service and relationship they provide. We would wholeheartedly recommend this team to anyone looking to buy or sell a home!

We found the Shaffer Group online because they were very responsive when we first reached out. We interviewed several agents, including discount brokers, but were so impressed with Carlton and Sarah that we decided to trust them with selling our longtime home in Dublin, Ohio. We're so glad we did. From start to finish, Carlton, Sarah, and the entire team spoiled us with their communication and willingness to help. It was truly night and day compared to our experience buying a home in Minneapolis with another agent. Carlton and his team jumped right in to help prepare our home for the market. Their painters freshened up the basement and took care of several touch-ups throughout the house. Carlton personally helped replace smoke detectors, touched up paint, pruned trees, and even handled a number of small details that made a big difference. His son did an incredible job power washing the driveway and front walkway, as well as replacing many of the switch plate covers to give the home a more updated look. Whenever an issue arose, they already had a solution. Their handyman quickly and affordably replaced a bathroom fan. When we discovered a partially crushed water line during the sale, Carlton even helped coordinate contractor access while we were out of town. When we finally listed the home, we received multiple offers that drove the final sales price well above what we had anticipated. We couldn't have been happier with the outcome. A special thank you to Diana, who did an amazing job staging our home, and to Betsy for all of her help throughout the process. The entire Shaffer Group worked together seamlessly and made us feel like we were their top priority every step of the way. Overall, our selling experience was phenomenal. Carlton, Sarah, Betsy, Diana, and the entire Shaffer Group are true professionals who have mastered their craft. It was an absolute pleasure working with them, and we only wish we could have taken them with us to help buy our new home in Minnesota. We would recommend them without hesitation to anyone looking to buy or sell a home.

I have known Carlton for many years and him and his team were excellent in providing a very professional service to me in concluding many investments and sales in Real Estate. When it came time to sell my home in Upper Arlington, I asked Carlton to take on that task. He brought in two designers for staging and made suggestions that I reluctantly agreed to. It turned out those suggestions paid off very well that the actual sale price was significantly above the asking price. We also had an unusual inspection issue that we worked through it to make the sale a reality. I would recommend Carlton and his team to anyone interested in Real Estate investments whether it is to buy or sell properties.