Note: Reviews may include other agents on their team
What clients say about this agent....
Esther N.
Review for Member: Ben Olsen
ZillowVERIFIEDAubrey Shaw is a joy to work with. Her patience, thoughtfulness, caring, and kindness were always present. She understood our concerns and desires and did everything she could to make sure we found the right home. Aubrey quickly responded to our inquiries. She is knowledgeable about the area and helped us feel comfortable. Aubrey and Ben Olson went out of their way to make sure that we looked at everything about properties and helped us explore financial options. We enthusiastically endorse Aubrey and Ben! We enthusiastically recommend her.
Jorge S.
Review for Member: Ben Olsen
ZillowVERIFIED I worked with Lori True and the Olsen Team for both, the purchase of my home and subsequently the sale of the same California home. Lori is very knowledgeable about the local market, she is an energetic and responsive realtor, in a hot housing market those attributes might be critical. Buying/Selling a house is a laborious task and Lori can help you narrow down to the important details. I strongly recommend Lori for you real estate transactions.
Stephen D.
Review for Member: Ben Olsen
ZillowVERIFIED I have moved with my corporation several times and have had a tremendous amount of experience with all persons in the real estate market (both sell, buy, and rental). Kyle is one of my all time favorites. He made my wife and I feel so relaxed with the process. I always enjoyed taking his calls and he respected our time. It felt like he was going out of his way to help us and he really made our move to the Lamorinda area feel warm. Hire this guy and enjoy the experience like we did.
JeffLin8
Review for Member: Ben Olsen
ZillowVERIFIED Had an amazing experience with Ben and Erin Kelly. The two helped us understand the area and the current market conditions. Additionally, both helped identified areas to consider within each open house and provided honest and candid feedback during the process. At the end, Ben and Erin helped us find the house that we wanted within our budget and that's no easy task in today's environment.
Edmund300
Review for Member: Ben Olsen
ZillowVERIFIED In search of our dream home in Moraga, a town known for its highly rated public school system and safe environment, we were extremely fortunate to have been connected with Joy Rayner of The Olsen Team. Joy is an exceptionally knowledgeable, hard working, competent realty agent. She has in-depth knowledge of the realty market and extensive local realty expertise of the Lamorinda community.She is exceptionally friendly, honest, patient, responsive, supportive, resourceful, enthusiastic, and always genuinely interested and committed to helping her clients. She always goes above and beyond in meeting the needs and expectations of her clients. Since we were new to Moraga, Joy took us on a personal tour of Moraga, sharing with us her personal experience as a local resident, the demographics, community resources, schools, pros/cons of the various neighborhoods, shopping areas, parks, and hiking trails. Joy always stayed on top of sending us instant notifications of any potential properties on the market. With each property, Joy studied and researched the property beforehand to ensure that it matched our expectations. She also personally checked out the property before arranging for a private tour. On various occasions when we were out of town, Joy even video-taped the properties for us to view.She always provided us with a concise yet detailed assessment from the overall location of the property to the quality of its construction. If needed, she would seek expertise supports from The Olsen Team to check on defects, second opinions, and recommendations.Joy kept constant communication with us and was our voice of reason when we needed it the most. We were very thankful for her warmth, friendliness, enthusiasm, and encouragements during time when we were discouraged. When ready to place an offer, Joy patiently helped us navigate the ins-and-outs of purchase negotiations.Joy was great at communicating throughout the process and was always responsive to our calls, text, emails whenever we needed her.We trusted her for advice when to proceed with an offer andwhen it was appropriate to move on. Thanks to Joys wealth of experience, hard work, and persistence, she helped us find our dream home! Joy continued to help us even after the purchase with finding contractors for remodeling and supplier recommendations.It is absolutely clear that Joy and The Olsen Team genuinely care about their clients and building lasting relationships.We considered Joy not only our realtor, but our dear friend!It is our honor and our pleasure to recommend Joy Rayner to be your next realty agent!
Es B.
Review for Member: Ben Olsen
ZillowVERIFIED In a world where it seems everything is changing one axiom that remains vital is the importance of working with the right people. Joy Rayner and Ben Olsen were instrumental in helping us complete the acquisition of our spectacular new home. With the demands on our time as busy professionals Their skills and diligent responsiveness throughout the process were both reassuring and effective. Joy and Ben were consistently available when we had questions and always at the ready to listen and go over information with us. They also made us feel like family and were key to unlocking the doors to our new home. We are also delighted to find their genuine support does not culminate at the close of escrow. Rather, their help with everything that comes soon after purchasing a new home is testament to the level of care they have for their clients.
Es B.
Review for Member: Ben Olsen
ZillowVERIFIED In a world where it seems everything is changing one axiom that remains vital is the importance of working with the right people.Joy Rayner and Ben Olsen were instrumental in helping us complete the acquisition of our spectacular new home. With the demands on our time as busy professionals Their skills and diligent responsiveness throughout the process were both reassuring and effective. Joy and Ben were consistently available when we had questions and always at the ready to listen and go over information with us. They also made us feel like family and were key to unlocking the doors to our new home. We are also delighted to find their genuine support does not culminate at the close of escrow. Rather, their help with everything that comes soon after purchasing a new home is testament to the level of care they have for their clients.
Skrakbj2
Review for Member: Ben Olsen
ZillowVERIFIED Known and respected in her field. Trustworthy. Over-the-top in efforts to make the right match. Good with follow-through. Understands her profession.
Jruskin1
Review for Member: Ben Olsen
ZillowVERIFIED I was lucky enough that the broker who showed me the first condo I looked at physically (spent much time web hunting) was Erin Kelly from The Olsen Team. She was fabulous; showed me 3 condos despite not having scheduled it, educated me quickly as to the the market, and most importantly guided me to the winning bid and then the closing on the condo I wanted. Not easy in a rising market. The Olsen Team was behind Erin with great service, and the whole thing went smoothly. The night I came home after seeing the first 3 condos , I was a little discouraged. My son sad "Pops, you should hire the Olsen Team, they're world class." Then I looked at Erin's email and realized I had. And now I know he was right as well. Thank you Erin for the hard work, patience and great advice.
Mikealderete5
Review for Member: Ben Olsen
ZillowVERIFIED I have worked with Ben on leasing a home and ultimately the sale of the home. I have been impressed by his ability to consistently work in the best interests of his clients by listening and acting in a warm, friendly, and professional way. He quickly resolves issues in a aEURoewin-winaEUR? manner. His focus on building trusted long-term relationships is frequently demonstrated by his willingness to help on any issue as an agent, neighbor, and member of the community. He has assisted in finding resources to help prepare a home for lease or sale or simply helping me find someone if I need something done on my home. He has even gone as far as advancing his own funds to help move along a schedule. His aEURoeOlsenaEUR? team help provide access to many potential buyers or renters and are invaluable in providing contract support throughout the process. These are the qualities I look for on important real estate transactions and highly recommend Ben and the Olsen team.
Robert M.
Review for Member: Ben Olsen
ZillowVERIFIED I highly recommend Ben and his team. He is thoughtful, punctual, able to determine appropriate properties based on buyers needs and wants, and transactionally superb. Top tier.
Robert M.
Review for Member: Ben Olsen
ZillowVERIFIED I highly recommend Ben and his team. He is thoughtful, punctual, able to determine appropriate properties based on buyers needs and wants, and transactionally superb. Top tier.
Annemiek S.
Review for Member: Ben Olsen
ZillowVERIFIED We met the Olsen Team when viewing a house. We immediately clicked on a personal level. They are professional, down to earth, realistic, give you a quick lay of the land and so responsive. They really want the best for you and try to go above and beyond to make it happen. We can only highly recommend and would use them in the future when needed.
Dreiling J.
Review for Member: Ben Olsen
ZillowVERIFIED My husband and I worked with Ben and Sue on both the purchase and the resale of our home in Moraga. They went above and beyond what we expected when Sue went door to door to find us the perfect home. The home was a complete remodel and they continued to help us even after the purchase with contractor recommendations. When it came time to sell due to a relocation, there was no question we would use them as our listing agents. The property was very popular and had multiple offers. They helped navigate us through that process and we were very happy with the results. We considered them not only our realtors, but our friends. Would highly recommend
Madeline456
Review for Member: Ben Olsen
ZillowVERIFIED When we spoke with Ben (whom we found on Zillow) about possibly selling our mom's home in Orinda, we found Ben instantly likeable and highly professional. His excellent firsthand real estate knowledge of homes in Lamorinda; his help with guiding us to resources we needed; his ability to steadfastly get us from start to finish; his calm, responsive, professional demeanor, all made for an extremely comfortable and successful experience.Highly recommend Ben and the Olsen team!
Joyce C.
Review for Member: Ben Olsen
ZillowVERIFIED In a competitive market like the bay area, a compassionate and patient agent is more important than anything since most buyers take a couple of tries before their offers were accepted. Lori has been extremely compassionate throughout our buying process, she went on countless open houses with us and answered all our ridiculous questions coming from first time buyers. In the end, we were able get our house because of Lori and her partner realtor Ben from the Olsen Team's strategic negotiation and their long history of working in the Lamorinda area! Highly recommend if you want a skillful agent who also cares genuinely for you!
Cheeseholic
Review for Member: Ben Olsen
ZillowVERIFIED In a competitive market like the bay area, a compassionate and patient agent is more important than anything since most buyers take a couple of tries before their offers were accepted. Lori has been extremely compassionate throughout our buying process, she went on countless open houses with us and answered all our ridiculous questions coming from first time buyers. In the end, we were able get our house because of Lori and her partner realtor Ben from the Olsen Team's strategic negotiation and their long history of working in the Lamorinda area! Highly recommend if you want a skillful agent who also cares genuinely for you!
Zuser20151004201731185
Review for Member: Ben Olsen
ZillowVERIFIED The Olsen team is professional, knowledgeable, helpful and well connected to the community of customers and contractors for inspections and last minute work to please potential buyers. They have sold two of our homes and both sold very quickly. We highly recommend them.
User458678
Review for Member: Ben Olsen
ZillowVERIFIED Ben Olsen helped us purchase a house in Moraga, CA and we have been very happy with the purchase. Ben is very professional, knowledgeable with the Lamorinda housing market especially Moraga, and pleasant to work with. He responds to our emails and phone calls quickly and was patient with our losing bids or not bidding. Unlike many agents out there who would like to make quick moneys, Ben is a down-to-earth, no-non-sense guy with his clients' interests in his heart. We are extremely happy with Ben and will recommend him to anyone who is either buying or selling in Lamorinda.Tim and Janine
Sprizeman
Review for Member: Ben Olsen
ZillowVERIFIED So grateful to Ben and his team, he found us a great home in Moraga. His local knowledge, approach and professionalism made it a much easier process than we had envisaged. His guidance through the various buying/negotiation stages helped us get the right deal. The Olsen Team provided access to excellent contractors, inspectors and a loan agent. I highly recommend using Ben and the Olsen Team for anyone buying or selling in Moraga, you are in good hands.
Adriennegranger1
Review for Member: Ben Olsen
ZillowVERIFIED The Olsen team is very knowledgeable in the Lamorinda market. They understood the unique location of my house in Moraga. The marketing and staging of the property were excellent. The process from home open to close of escrow was very efficient...I couldn't be happier with the outcome of the real estate transaction.
Moving5
Review for Member: Ben Olsen
ZillowVERIFIED Ben sold our house in March 2017. We had the house listed last year with a different agent, and that was a mistake.Ben took care of everything, from minor upkeep to a small remodel, mainly more neutral colors. He staged it and it sold for a fair price.We highly recommend Ben and the Olsen team.
Danielle O.
Review for Member: Ben Olsen
ZillowVERIFIED Ben genuinely cares about the people in his community. He helped my family find a rental home without regard for any financial return for his business. He was extremely knowledgeable and has a great reputation in the community! I Highly recommend Ben!
Danielle O.
Review for Member: Ben Olsen
ZillowVERIFIED Ben genuinely cares about the people in his community. He helped my family find a rental home without regard for any financial return for his business. He was extremely knowledgeable and has a great reputation in the community! I Highly recommend Ben!
Noytu
Review for Member: Ben Olsen
ZillowVERIFIED As someone in the real estate industry, I can confidently say that I am more than impressed with the skills and professiional manner both Ben and Sue exhibit when servicing their clients. I speak from experience, having been a client. Whenever someone wishing to list or sell a home asks for a referral, I immediately tell them to contact the Olsen Team.Lois MowatReal Estate FinancingOrinda, CA
User89101031
Review for Member: Ben Olsen
ZillowVERIFIED Ben Olsen helped me find a great deal on a Moraga townhome. Not only was he patient with my changing search parameters, but he found the contractors, inspector and loan agent. This place had been neglected for years, but Ben thought it could be a jewel. He was right! My home is perfect for me and my boys. My favorite room is the kitchen. Over the past few months we've hosted many dinner parties and playdates.
Garcia121768
Review for Member: Ben Olsen
ZillowVERIFIED Ben Olsen helped me find a great deal on a Moraga townhome. Not only was he patient with my changing search parameters, but he found the contractors, inspector and loan agent. This place had been neglected for years, but Ben thought it could be a jewel. He was right! My home is perfect for me and my boys.My favorite room is the kitchen. Over the past few months we've hosted many dinner parties and playdates.
Garcia1217678
Review for Member: Ben Olsen
ZillowVERIFIED Ben Olsen helped me find a great deal on a Moraga townhome. Not only was he patient with my changing search parameters, but he found the contractors, inspector and loan agent. This place had been neglected for years, but Ben thought it could be a jewel. He was right! My home is perfect for me and my boys.My favorite room is the kitchen. Over the past few months we've hosted many dinner parties and playdates.
User4722795
Review for Member: Ben Olsen
ZillowVERIFIED Ben is one of those few real estate agents who doesn't just want to process a transaction, but actually get you into the right home for you. He talked us out of a house that was a mistake, and we are thrilled with the home he found for us instead. He has deep local knowlege and he uses it to protect his client's interests. He is highly recommended.
Rpfbower
Review for Member: Ben Olsen
ZillowVERIFIED Ben is one of those few real estate agents who doesn't just want to process a transaction, but actually get you into the right home for you. He talked us out of a house that was a mistake, and we are thrilled with the home he found for us instead. He has deep local knowlege and he uses it to protect his client's interests. He is highly recommended.
User4901265
Review for Member: Ben Olsen
ZillowVERIFIED Ben and Sue are a fantastic team. They have a great amount of experience, are very easy going but are very adept negotiators. Ben helped us sell our old home and buy a new one. We were done with both within 2 months largely due to their efforts in ferreting out the opportunities in a thin market and being aggressive with those that were of real interest. I highly recommend The Olsens.
Bdrue
Review for Member: Ben Olsen
ZillowVERIFIED Ben and Sue are a fantastic team. They have a great amount of experience, are very easy going but are very adept negotiators. Ben helped us sell our old home and buy a new one. We were done with both within 2 months largely due to their efforts in ferreting out the opportunities in a thin market and being aggressive with those that were of real interest. I highly recommend The Olsens.
Marni E.
Review for Member: Ben Olsen
ZillowVERIFIED We never would have found our house without The Olsen Team. At the time, inventory was down 40% and competition was fierce. But thanks to their wealth of experience and hard work, they helped us find a home that far exceeded our expectations. Sue and Ben Olsen have deep roots in the Lamorinda community and are extremely knowledgeable about this real estate market. Their expertise proved critical in our search, as we were relocating with young kids and needed to find a home as soon as possible. During our search, they made sure that we did not waste time on properties/areas that werent a good fit for us, and never tried to aEURoesell usaEUR? on a house. With each property, they gave us a succinct but detailed critique--from the overall location of the house to the quality of its construction.Throughout the entire process, The Olsen Team was in constant communication with us and remained the voice of reason when we needed it most. When things looked a little bleak, Sue convinced us to hang in there and not settle for just any house. And were glad that we listened to her. She was not in a hurry to check us off her list and move on to the next client; she really wanted us to be happy with our home.Its been several months since we closed on our house, and I am so grateful to The Olsen Team for lending us their expert support each step of the way--from helping us find the right house to negotiating a great price. Thank you, Sue and Ben!
Scott A.
Review for Member: Ben Olsen
ZillowVERIFIED Amazing experience. Absolute professionals. I am still amazed, months after selling my folks' home in the MCC, how easy it was to do (for me, at least!) given I live in Portland, Oregon. Ben and the Olsen Team not only made that possible, but painless: > Instant face to face help when we needed initial advice. Made my Mom (now with us in Oregon) feel better too, just sitting down and talking to them.> The right counsel on market price and timing. We got our price and sold it fast.> Phone calls/emails returned with answers or updates in minutes, not days. I'm still amazed at how they were able to help me update the house in prep for sale, given there was a lot of things in the house that needed updating. They designed it (based on what would sell) then lined up the contractors and did a "home makeover" for me! I viewed samples, and the "new" home online from my PC, 583 miles away. It was spectacular, I didn't lift a finger (mouse clicks aside) and it absolutely did the job.Still have several friends with homes in the Moraga area, and I will certainly let them know about the Olsen Team - they turned a daunting task (in a tough time for my folks and our family) into a real success story...
User897036
Review for Member: Ben Olsen
ZillowVERIFIED We just finished with the purchase of our first home with Ben Olsen as our agent. Ben was a phenomenal buyers agent. He definitely has his finger on the pulse of the housing market, no doubt in part because he seems to know everyone in lamorinda (or at least in Moraga!). He gave us invaluable insight as we looked at homes and definitely went the extra mile (dropping off boxes for our move, recommending top notch inspectors/contractors, continuing to work extremely hard even after everything closed.) His work ethic is amazing; he was always prompt in responding to our questions and seemingly worked all hours. Besides being good at what he does, he is a genuine, good person.
Jmnjhawkins
Review for Member: Ben Olsen
ZillowVERIFIED My husband and I knew Ben Olsen through our sons school. He, initially, provided us with an excellent recommendation for a contractor to convert a room in our home. We were looking to sell our existing home in Moraga to move into a larger home, however we were hesitant to be displaced from our home while looking. Ben took the lead and started showing our home privately to prospective buyers over a 6 month period of time. During this time, our home was not listed and we were able to enjoy a hassle free life. All the while, we were looking at home to purchase. Ultimately, we received a wonderful offer on our existing home, however there were no homes on the market that would fit our family. We were talking with Ben, and I mentioned a home that I was disappointed we did not purchase that was on the market 4 months previously. I was under the assumption that this home sold. However, when Ben heard the home I loved, he knew this home did not sell, but was taken off the market. He immediately contacted the homeowners and asked if the home was still for sale. The owners were in fact still interested in selling their home, and we were able to put in an offer. This transaction was incredible. We were able to sell our home and purchase our dream home without any hassle or bidding wars. The entire process was smooth and worry-free. Ben was at our side every step of the way, and a true advocate for us! We are so thankful to Ben that we are now in our wonderful home and did not have to hold multiple open houses and worry about contingent offers. This was truly wonderful experience!Ben Olsens personal knowledge and involvement in this community makes him the perfect choice for a realtor. He readily responds to any quest and has a wonderful list of referrals that he will quickly share. We enjoyed his enthusiasm and excitement over our home purchase and felt that he was the reason we are in our home today.
Bradolson
Review for Member: Ben Olsen
ZillowVERIFIED We bought our first home last year, located just outside of Walnut Creek. It was quite the process, but could not have been done without the help of the Olsen Team. We worked one-on-one with Ben to help negotiate the sale. Ben's knowledge of the area and his excellent people skills helped see the sale through from beginning to end. He helped us make sure all the requirements for sale were met by the seller and paired us up with the a great team to help set up the mortgage loan. Post-sale, Ben has continued to be a great source of information. As first time homeowners, we have had questions from time to time, some of which we send to Ben to see if he can assist us with. Ben has gone above and beyond the call of duty, responding to these calls and emails with very helpful responses. We will be returning to the Olsen team when we decide to sell this home. I recommend them highly.
AlieG
Review for Member: Ben Olsen
ZillowVERIFIED My wife Rebecca and I worked with the Olsen team to purchase our first home and we couldn't be more pleased with the outcome. Ben was our Realtor and he was superb every step of the way. We met Ben after a house we had bid on fell through and the whole process had left an unpleasant taste in our mouths. From the outset, Ben patiently scoured the market for us for nearly a year, showing us only what he knew we would like and would fit our needs and budget. He talked us through the trade-offs of neighborhoods, renovations and financing options, and had helpful suggestions at every turn that would ultimately make the difference in finding a great home. And because the Olsen's grew up here in the community and have young children like us, they really understood the importance we placed on schools, yard, and space. He and his family are very knowledgeable about the market, personable, and always made great recommendations.Amazingly, when it came to making the offer on a great house where the price had just dropped, we were just about to leave on a vacation which we had been planning for six months. Ben took it all in stride and led the process on our behalf, negotiating diligently on every step of the deal and keeping us up to date with daily phone calls and emails. (The fact that we made a few counter-offers and completed the deal while we were out of the country still amazes me - testimony in large part to Ben's attention to detail in managing the negotiations). He was also creative in how he wrote the offer which enabled us to do some much-needed work before moving in while we locked in the best loan.When it came to the inspections and the close, Lara and Sue jumped into the fray to help too and made sure that no detail was missed and everything went smoothly. From assisting on-site with different inspectors and reports to making great referrals for painters, roofers and floor repair - they helped us finish everything before the move. And to top it all off, Ben showed-up with a much needed bottle of wine on the eve of the move - never missing a beat.The Olsen team are invaluable partners if you are looking to buy in LaMorinda - they are terrific!Alistair Goodman
Hollyek
Review for Member: Ben Olsen
ZillowVERIFIED A few years ago, we had the good fortune to be introduced to the Olsen Team. We were living in San Francisco with our three young children, and we were in search of a ranch-style home, a large yard, good public schools and warmer weather. After looking in the North Bay, the Peninsula and the East Bay, we decided that the Lamorinda area was the best fit for our family.We looked unsuccessfully for months for a house that met our specific criteria. After reading an email from a fellow mothers group member who was in the process of moving from San Francisco to Orinda, I contacted her for information on the area. In the course of our communication, she raved about her realtors: Sue, Lara and Ben Olsen. From my first email to them, they were always contactable and quickly responsive. Ben and Lara (brother and sister) grew up in Lamorinda and both have young children, so they easily understood what we wanted in a neighborhood and a house (not to mention that Sue has decades of experience selling real estate here). They never wasted our time showing us inappropriate properties. Instead, I felt they understood the value of a long-term relationship with us as clients, and they wanted to make sure we purchased the right house for us. Interestingly, they ended up pointing us to a house that aEUR" from our own research aEUR" we had not considered. Although I feel we were fairly savvy in our independent search for our perfect house online and on the ground, as it turns out, we probably would have never discovered the house that we eventually decided was right for us. Ultimately, thanks to their persistence and market knowledge, the Olsen Team successfully negotiated a multiple offer situation on our behalf. They skillfully managed the complex details of our inspections and repairs. It has been over three years since we purchased our house. In that time, Sue, Lara and Ben have continued to be an excellent resource for contractors and for Lamorinda life in general. Like probably all of their clients, we now consider them good friends.In all respects, the Olsen Team has exceeded our expectations. They are delightful to work with, and they have been consistently responsive, knowledgeable, professional, and helpful. We have worked with other realtors, but we never expected the incredible level of service we received from the Olsen Team.
Ibsavnu
Review for Member: Ben Olsen
ZillowVERIFIED When my wife and I decided to purchase a home in the Lamorinda area we didnt have any idea where to start. We heard about Ben and the Olsen team through a friend and after talking to him we knew he was the person for us. Ben is extremely knowledgeable about the area and after a looking few houses he knew what kind of house and location we were interested in and would filter out the undesirable houses for us. There was a time or two when Ben couldnt make it to a show a house due to a prior commitment so Sue and Lara helped him out and showed it to us which is great team work! We found the house of our dreams in a location we love in Lafayette and think that if wasnt for Ben and the Olsen team we would still be looking. Ben also connected us with contractors as we wanted to make a couple little changes prior to moving in and we were extremely pleased with the quality and speed in which the work was accomplished. You cant go wrong choosing Ben or the Olsen Team when buying or selling your home.
Coleb
Review for Member: Ben Olsen
ZillowVERIFIED My husband and I could not have been more pleased with our experience working with Lara, Sue & Ben. We stopped and started the process of searching for a house for over a year and they were always happy to pick up where we left off. Their knowledge of the market is unsurpassed. They often had detailed knowledge about families with young kids vs. older families living on certain streets. They even pointed out things that we might not like in a given house. They truly wanted to find us the right house. Additionally, they are super nice and fun to spend time with, which you will be doing a lot of.
