Note: Reviews may include other agents on their team
What clients say about this agent....
Greg B.
Review for Member: Austin Hayes
ZillowVERIFIEDAustin is exceptional! He went above and beyond to help us successfully close on our home in a for-sale-by-owner transaction. Austin represented both the out-of-state seller and us as buyers. Despite the challenges of coordinating with a remote seller, his communication remained consistently clear, professional, and effective throughout the process. On the day of closing, the seller encountered unexpected issues that threatened to delay the transaction. Austin immediately intervened, firmly ensured that we would close as scheduled, and successfully made it happen. Thanks to his determination, we now own the home we wanted. Austin expertly managed all communications among the lender, title company, inspectors, and seller. He handled negotiations and paperwork with precision. As first-time homebuyers, we especially appreciated how he simplified the entire process, provided steady reassurance, and thoroughly answered every question so we fully understood each step. If you want a dedicated professional who works tirelessly on your behalf, contact Austin.
JeffShirley9
Review for Member: Austin Hayes
ZillowVERIFIED Austin truly cares about his clients. Pushed until the deal was closed even when we were ready to call it quits on selling the property. He is very straight forward and does not sugar coat the information which is much needed in the process of selling a house.
Marlon M.
Review for Member: Austin Hayes
ZillowVERIFIED Ive worked with many real estate agents over the years and can say Austin is in a different league. This transaction was not easy and there were multiple setbacks, communication breakdowns from other parties, and moments where things could have fallen apart. Austin didnt just manage the deal, he carried it. What impressed me most was his ability to stay calm, strategic, and provide solutions focused on getting through every challange. Good, bad or ugly he is a straight shooter. I Trusted that if there was a problem I would know about it and Austin was already working on it. When communications with the other side stalled, he drove to their place of business to make sure nothing slipped through the cracks and I got answers. While everyone else was sitting around and waiting for emails he got the job done. That level of accountability is rare.
Jdoucet09
Review for Member: Austin Hayes
ZillowVERIFIED Austin is an agent you definitely want in your corner. He was with us every step of the way, fought for us when needed, and acted as an advisor for our first time buying a home. He's very knowledgeable and thorough and if I ever buy another home I'll be working with him again!
Davidnaboychik
Review for Member: Austin Hayes
ZillowVERIFIED Austin is a true professional. He always kept me informed every step of the way. I was lucky enough to have him purchase a home for me and sell a home for me. Both times, he got me exactly what I wanted. I would recommend him every day.
David N.
Review for Member: Austin Hayes
ZillowVERIFIED Austin is a true professional. He always kept me informed every step of the way. I was lucky enough to have him purchase a home for me and sell a home for me. Both times, he got me exactly what I wanted. I would recommend him every day.
Donald K.
Review for Member: Austin Hayes
ZillowVERIFIED Austin was very energetic and informative about the process of selling our house. He stayed in contact with us the hole time and never left us wondering about anything. What a fantastic man to work with.
Micahtroy97
Review for Member: Austin Hayes
ZillowVERIFIED Working with Austin was truly a game-changer in our home buying experience. From the very first conversation, it was clear that he genuinely cared about finding the perfect home for usaEUR"not just closing a deal. His knowledge of the market, attention to detail, and ability to navigate every twist and turn with calm confidence made the entire process feel smooth and stress-free. Austin's communication was flawlessaEUR"he was always available to answer questions, provide updates, and offer honest insights that helped guide our decisions. Whether it was negotiating a great price, spotting potential red flags, or simply being a reassuring presence, he went above and beyond at every step. But beyond all the professional excellence, Austin is just a good personaEUR"trustworthy, kind, and incredibly dedicated. Were so grateful to have had him in our corner and cant imagine working with anyone else. If you're looking for a real estate agent who delivers results and genuinely cares, Austin is the one you want.
Jarrod Y.
Review for Member: Austin Hayes
ZillowVERIFIED If you are looking for an agent that will work hard for you 24/7 whether you are selling or buying an house along with getting the best value then Austin is your man! I have bought and sold many properties with Austin and he has always got me exactly what I want! Thank you Austin!
Damian E.
Review for Member: Austin Hayes
ZillowVERIFIED Austin didnt hesitate to get his hands dirty and get involved in getting everything where it needed to be for the final goal in mind, which was: sell my house. Weekly updates were provided as well as call to check in from time to time. Anyone who contracts with this man, is doing themselves a favor.
Kauwela1
Review for Member: Austin Hayes
ZillowVERIFIED Austin is knowledgeable in all aspects of Real Estate, very well versed in marketing, finance, local trends, valuation of homes in area. On top of all that he is a genuinely great person who always was in contact with us during the entire process. Highly recommend him to anyone who wants responsive, timely, and professional service. Thank you Austin
Stephaniemurr50
Review for Member: Austin Hayes
ZillowVERIFIED Austin did a remarkable job in the process of selling our home. We sold it faster than we expected to. I would highly recommend Austin to get your house sold fast and for a great price.
Ramsfan1726
Review for Member: Austin Hayes
ZillowVERIFIED Austin was nothing short of a godsend for our home purchase. My wife and I briefly had to deal with an inadequate realtor before he came to the rescue and made the process more fluid and most of all made us feel comfortable. Especially thru the bumps and obstacles in the road that many experience during home transactions. Would recommend him to anyone.
Allseasonlawnservices
Review for Member: Austin Hayes
ZillowVERIFIED Austin was our buyers agent throughout the purchase of our home , highly recommend him , he stayed in contact with us through out the whole process , went above and beyond our expectations . When we first looked at the home , we weren't sure if it would qualify for the type of loan we wanted , I took a shot in the dark and told Austin hey let's run it through appraisal and see if we can make it happen , he was apprehensive as he was looking out for my best intrest and didnt want me to lose my money for appraisal i assured him ill eat the cost and not to worry , lets take a shot and see what happens well fast forward a month and half and we just closed on the house ! He negotiated as i wanted , and was on top of any issues that arrose and let me know right away we worrked together to solve issues and get things moving quickly ,, If you need a agent this is your guy , you will not be disappointed. Thank you again Austin
Mitchellparks89
Review for Member: Austin Hayes
ZillowVERIFIED From start to finish Austin was awesome! He was a great communicator and we really felt he had my our interests at heart through the entire process. I would be happy to work with again in the future and would highly recommend! :)
Joe A.
Review for Member: Austin Hayes
ZillowVERIFIED We worked with Austin to sell our first home. Initially we were going to sell it on our own. Once i had it listed Austin called me and I told him I was firm on not listing with an agent. He then gave me guidelines on what to look out for and wished me luck on selling the house on my own. After about a week and a half, I gave Austin a call since he was the only realtor who cared about more than just making a sale. Once we were under contract, Austin literally did everything and kept me updated on every little detail. The house sold about a month later and I am currently working with him on purchasing a new home. As long as I am in the Yakima area, I will continue to work with Austin. If youre looking for a realtor who loves what he does and cares about the people he works for, give Austin a call, I guarantee youll be glad you did.
Cloutierruth
Review for Member: Austin Hayes
ZillowVERIFIED Austin went above and beyond to find my house. He took videos for me. This was a long distance search. Gave me honest opinions. Helped me to get into a good neighborhood. Really worked at getting the best and honest deal. He was with me thru the whole process. Austin is Assume. I really recommend him for your home search.
Sandi M.
Review for Member: Austin Hayes
ZillowVERIFIED Austin is friendly, professional, and knowledgeable. Austin found us the perfect home within a few weeks and had to work with a challenging listing agent and seller As first time home buyers, we had ALOT of questions and he always answered them quickly and thouroughly; he never was impatient with us and was always happy to clarify - even during the middle of the holidays! (We closed days before Christmas) Austin is someone who understands work ethic and good customer service - as well as having stellar "people skills" Highly recommend Austin! Instant equity- always a bonus!
Ladyta2d
Review for Member: Austin Hayes
ZillowVERIFIED Austin is friendly, professional, and knowledgeable. Austin found us the perfect home within a few weeks and had to work with a challenging listing agent and seller As first time home buyers, we had ALOT of questions and he always answered them quickly and thouroughly; he never was impatient with us and was always happy to clarify - even during the middle of the holidays! (We closed days before Christmas) Austin is someone who understands work ethic and good customer service - as well as having stellar people skills Highly recommend Austin! Instant equity- always a bonus!
Iridian O.
Review for Member: Austin Hayes
ZillowVERIFIED AMAZING best agent there is, he knows the right people to get you to your dream home. As a first time home buyer I was blind I didnt know what I was getting into first agent was horrible I was losing hope then I decided lets give this open house a chance! There I met Austin. He was amazing and I was honest about not knowing anything but man he was knowledgeable and kind. Although I felt bad that he went out of his way to work with our schedules he was kind and just absolutely amazing. I am so thankful to have met him and closed with him this was an amazing experience. I 100% think many people especially first time home owners should just call him!
Annsmith101314
Review for Member: Austin Hayes
ZillowVERIFIED He was great with all aspects of our purchase and selling of our home. Highly recommend Austin. He was with us every step of the way and explained the process and what to expect. He went above and beyond for us.
Tiptoemi99
Review for Member: Austin Hayes
ZillowVERIFIED I would recommend Austin to anyone looking to buy or sell a home! He is professional and had our best interest in mind throughout the entire process. He took the stress out of selling and made it very simple for me to sell my first home, he was patient with me and my many questions. He will be my first call when I?m looking buy or sell again!
Red240sr
Review for Member: Austin Hayes
ZillowVERIFIED As first time home buyers, my wife and I felt like Austin always was there for us wether it was showings, questions, communication and suggestions we felt like he was always looking out for us. He helped us find what we were looking for and was always professional, he made our first time experience as home buyers easy as 1,2,3. I would definitely recommend to my friends and family and definitely keep in touch for my next purchase/sale. Thanks Austin we love our home!!! Jose & Blanca Flor
Crystal M.
Review for Member: Austin Hayes
ZillowVERIFIED Austin is an amazing agent, especially for a first time buyer. He does a great job of educating clients through the entire process of buying and/or selling a house.
Joshuanherr
Review for Member: Austin Hayes
ZillowVERIFIED Austin is an incredible agent! He was able to make what I thought was gonna be the most stressful first-time experience, into an enjoyable and fun experience that I would be happy to do again. since we were trying to buy our first home during the COVID pandemic we expected everything to go slower. Austin didnt make it feel long or drawn out because he was always a call or text away. When it came to looking at houses we could only have one person view the house at a time and we had to wear gloves and masks. Austin was always thorough in making sure we got to see everything we wanted to and answered all our questions. He even answered question we never thought to ask. When we saw the home we now live in, Austin went above and beyond to get us into it. he made the paperwork process easy to understand and was always quick to resolve any hic-ups along the way. Austin made sure everything was going smoothly all the way until closing and even after closing, he checked up on us to see how much we were loving our new home. Before meeting Austin I thought a real estate agent was just someone interested in finding their next sale. Austin showed me he is nothing like that. He is an honest, smart, reliable, dedicated, friendly, straight forward, and all-around amazing person. All of these qualities show in his work. Austin is the kind of agent who dedicates himself to find his client their future dream home. I am so blessed to have met Austin, and in the future if i find myself wanting to buy or sell a home, there will be no doubt in my mind of who i will call.
Jose B.
Review for Member: Austin Hayes
ZillowVERIFIED From the first time we talked I knew that Austin was the Realtor I was looking for, I told him I had too much going on and that I was looking to let someone else take the reigns on the house sale. I gave him a specific window of sale that needed to be changed and he assisted with all aspects of that. Always answered my calls and updated me as much as I needed. He also facilitated all the repairs for any damage found by the home inspector as well as gathering proper receipts from the repair companies when one was not sent to me.
Chelsea H.
Review for Member: Austin Hayes
ZillowVERIFIED Austin Hayes is a totally awesome realtor and I will definitely use him again. He helped me get my house ready to sell then sold it and since then has help me purchase a new one that I absolutely love!
Katieriosrn
Review for Member: Austin Hayes
ZillowVERIFIED Brynnsides
Review for Member: Austin Hayes
ZillowVERIFIED Austin was referred to us by our lender and he was amazing! After being very frustrated through a failed building plan, he was able to navigate us through a purchase of house we loved. He eased all of our worries, was always on top of anything that came up, kept up great communication and was there to celebrate our signing! He was fantastic and Ill recommend him to anyone looking for an agent! He made the process one Ill appreciate!
Joesaselli
Review for Member: Austin Hayes
ZillowVERIFIED Austin was very helpful in trying to locate a new home for my elderly parents. He went above and beyond the call of duty. I would highly recommend Austin any time to anyone. In the future, I will be calling on Austin when the time arises for me to find a new home.
Jessica H.
Review for Member: Austin Hayes
ZillowVERIFIED Austin has been amazing. He was very up front and courteous when it came to every aspect of house hunting. He found us the perfect home, it required some remodeling, but was under budget and he helped us see the potential and vision to make that house a home. His inspector was amazing and thorough as well. Everyone Austin suggested we use was helpful and reliable, which only makes his word that much more unwavering. I would recommend Austin to anyone looking to buy or sell a property!
Jessica H.
Review for Member: Austin Hayes
ZillowVERIFIED Austin has been amazing. He was very up front and courteous when it came to every aspect of house hunting. He found us the perfect home, it required some remodeling, but was under budget and he helped us see the potential and vision to make that house a home. His inspector was amazing and thorough as well. Everyone Austin suggested we use was helpful and reliable, which only makes his word that much more unwavering. I would recommend Austin to anyone looking to buy or sell a property!
Usmarshallk
Review for Member: Austin Hayes
ZillowVERIFIED Worked with Austin to purchase our first home. Originally called and met him at a listing we were interested in on Zillow. Ended up finding another listing and continued to work with him and he worked with us from start to finish. We were able to get the house we wanted, he was very quick to respond during both the week and weekend which was great. Worked with the sellers Agent and addressed our concerns quickly and worked at ensuring our requests from Inspections were met. Ended up offering and closing on the house ahead of schedule, could not be happier! Thanks Austin!
Marcinna H.
Review for Member: Austin Hayes
ZillowVERIFIED We purchased a house from a family who Austin Hayes represented. It was our understanding that he was going to act as a duel agent providing us with the same professionalism and quality of service as the other family. (he was receiving the commission for both sides) I would NEVER recommend that to anyone EVER. ALWAYS get your own realtor, one who will look out for your own best interest. We chose another realtor to sell our house, when looking over paper there was some language issues that were missing and statements were unclear not a deal breaker but was a concern. While working with our mortgage broker Austin would tell her information which she stated back which was incorrect, she kept asking is he new. Our inspection report came back and there was a door that needed to be replaced (for safety) it is our understanding that the sellers did not want to replace the door so Austin stated that he would replace it as a house warming gift. (that was nice and better than a plant). Then on the day we were suppose to sign to close a work issue arose. I was surprised at his forcefulness and lack of professionalism to work around this issue. Our purchase was finalized and the home we purchased had an issue with the tub which had been repaired by the sellers. This issue was not repaired properly and so we attempted to contact Austin to inquire about who to contact as we did not have the plumbers information. No, response. On a positive side we love our house. The moral of this is to have your own realtor who will be the one looking out for just you!!! It doesnt cost you any money someone is getting the commision...That was the dumbest thing we DID!!
Lionel 1.
Review for Member: Austin Hayes
ZillowVERIFIED Austin helped me with the whole process of buying my first home, from the listings to viewings and the banking process. He made himself available all day even on weekends to answer all my questions and if he didnt know it he would go out of his way to get it for me, he made the buying process very easy...he never made me feel pressured into getting something I wasnt 100 percent satisfied with I would recommend him to anyone buying or selling a home..
Aftonherron
Review for Member: Austin Hayes
ZillowVERIFIED Austin Hayes is an amazing realtor. I sold my house by owner he contacted me to offer to sell it but when I wasn?t willing to use him he still gave me a ton of information to help me with my sale. I later contacted him in regards to buying some land and he went above and beyond to help me. Not only in buying the land but in processing the sale of my house. He took time out of his schedule to contact title companies and banks to make sure the sale was going through even thou he wasn?t receiving commission on the sale. I would recommend Austin to anyone looking to buy or sell home in the Yakima area.
