Note: Reviews may include other agents on their team
What clients say about this agent....
April D.
Review for Member: Andrea Ballesteros
ZillowVERIFIEDwe were actually looking for a summer rental, Andrea is very helpful, I contacted her through Zillow rental, she responded right away, and we were able to schedule a house tour, during the tour, she was very knowledgeable of the house, the surrounding area, the amenities. She spend quite a bit time with us to show us the surrounding area, the restaurants and the tourist attractions. its a nice and pleasant experience with her. Guys if you want to sell your house, she will be a perfect candidate.
Mao417
Review for Member: Andrea Ballesteros
ZillowVERIFIED Andrea was hands down the best realtor I have ever worked with in over 30 years of buying and selling houses. She came prepared with an excellent plan tailored to the property and the market, and she executed it flawlessly. Her team is also very strong. She handled a very quirky buyer with professionalism and was able to close the deal. She obtained top dollar for the property and managed a smooth transaction and escrow. Her experience in Laguna Beach is exceptional as well. Would recommend Andrea as a sellers or buyers agent without hesitation.
Lily R.
Review for Member: Andrea Ballesteros
ZillowVERIFIED We cannot say enough good things about Andrea. We were referred to her by our friends who are realtors, and were told that she was the go-to agent in Laguna. They were right! From the first day, Andrea took us under her wing and treated us like a friend. We immediately felt that she was invested in finding the perfect home for our family. Even though we began our search during the challenging real estate market created by Covid, Andrea made the process effortless. Her deep connection to the community allowed us to hear about properties before they ever came on the market, and her stellar reputation ensured that our offer was given greater weight. She had all the experts we needed to evaluate a home or cost of renovations. We ultimately bought exactly the house we were hoping for. She literally delivered on every single item on our wish list, down to the exact street we hoped to live on. And to this day, we reach out to Andrea if we need local recommendations. Thank you, Andrea!
Christopher S.
Review for Member: Andrea Ballesteros
ZillowVERIFIED Dusty, and behind him, the Ballesteros team, were absolutely vital to our successful listing, and selling our $2.9m home in Laguna Beach. This was our first time selling a home and they were extremely helpful, supportive, and patient along the way helping us across the finish line. We had 2 offers within the first 48 hours of listing, and a further 3 offers within a week. They helped us navigate this and reach an agreement with a buyer we were both comfortable with, and excited about. Can't recommend these guys more highly.
Lindsay M.
Review for Member: Andrea Ballesteros
ZillowVERIFIED Andrea is hands down one of the best realtors weve ever worked with! Shes authentic and super friendly! She includes you in every step of the process! She wants the best for her client! We have loved working with Andrea!!
Kori P.
Review for Member: Andrea Ballesteros
ZillowVERIFIED We had the privilege of working with The Ballesteros Team on the purchase of our dream home in Laguna Beach. Andrea's aggressive negotiation skills, in-depth knowledge & passion surpass any agent we have ever worked with. She provided us with intel about everything and answered every question we had during the process. Her team gave us first rate recommendations on everyone from an incredible mortgage broker and home inspector, to a landscaper and an interior designer. Andrea & her team kept us informed along the way and we were in the best hands possible for the most exciting buy of our life. Our relationship didn't stop at closing, they continue to give us valuable advice and we treasure their friendship.
Deekomalley
Review for Member: Andrea Ballesteros
ZillowVERIFIED We just completed a seamless home purchase in Laguna Beach with Andrea representing us. I cannot recommend her more highly. I have provided a perfect score on all dimensions, which might seem less credible, but I thought deeply about this, and am confident that this is an accurate review based on my experience. (For context, I grew up in a 'Real Estate' household. My father was a broker and my mother an agent in Southern California for over 20 years.) Local Knowledge: (5 stars - without question) Andrea grew up in Laguna Beach. This is invaluable. I could ask her about anything from landslide history to traffic patterns to crime and she was able to answer every question with confidence. This also proved valuable in the search process. In describing what kind of house we were looking for, I was able to develop a 'short-hand' with Andrea immediately. She knew exactly what we were interested in and this saved us both a ton of time. As an out of town buyer, she was able to do some vetting for us - sometimes even walking through homes with me using FaceTime to give me virtual tours to gather reference points. Process Expertise: (5 Stars) Andrea made the entire process as easy as it could possibly be, particularly for an out of town Buyer. Beyond the offer and escrow process (which she clearly has mastered over years), she has a strong knowledge of local rules, regulations, permits and process for local approvals of any changes one might make to a home. In addition, she has a strong stable of service providers she was able to recommend which made my buying experience infinitely easier, as I could just trust her local providers to take care of needed repairs. She always made sure I had a clear sense for process timing and next steps. I never had to ask her what to expect next. Responsiveness: (5 Stars) Like any great leader, Andrea made me feel like I was her only client - which I knew was certainly not the case. She used text, email and calls appropriately to parse 'quick updates' vs. topics that might require more of a conversation. She respected my calendar and always over-communicated, even with a quick one sentence update via text. She is clearly hyper-organized, and she pays attention to every detail, which also makes for exceptional communication efficiency. She has definitely mastered her 'executive communication' skills. Negotiation Skills: (5 Stars) Negotiation guidance/consultation is one of the cornerstone skills of a great real estate professional. Moreover, it is also where great agents are clearly separated from average agents. Our purchase involved a special circumstance which highlighted Andrea's integrity, trustworthiness, and overall character - which are the most critical attributes in selecting an agent to represent you in a transaction from either side. With all of the efficient communications, it is also important to mention her manner of communication. I never ONCE felt pressured. Andrea's priority is in making her clients happy. She is clear, direct and no-nonsense, even when approaching difficult moments in a negotiation. I never had the feeling that we wasted time, and yet, never felt rushed either. Andrea is a consummate professional. She is completely dedicated to the success and happiness of her clients. She is also dedicated to being the absolute best at what she does, and this is what really sets her apart.
Ramseyfgregg
Review for Member: Andrea Ballesteros
ZillowVERIFIED Andrea knows the Laguna Beach market well and her many years of experience helped us to navigate the purchase of our home in Laguna Beach. Andrea is a great person and we enjoyed working with her.
Jennifer S.
Review for Member: Andrea Ballesteros
ZillowVERIFIED Andrea and her team are the best in the area. Would highly recommend. We had a journey together and they were flexible professional and spent a great deal of time to make our purchase happen.
Cwleslie
Review for Member: Andrea Ballesteros
ZillowVERIFIED Andrea really exceeded our expectations from start to the completion of the home buying experience. Deep local knowledge, honest feedback, a strong willingness to listen to our needs. If you need a tenacious, driven and knowledgeable Laguna Beach realtor, we could not be more full of conviction in recommending Andrea. Andrea also has a wealth of local contacts, and if you need work done, she can critically advise who might fit your needs. A true complete real estate team is at your disposal.
Justin G.
Review for Member: Andrea Ballesteros
ZillowVERIFIED Andrea was the epitome of professionalism and great service. She clearly has an amazing grasp of the Laguna Beach market. Her knowledge of remodeling, pricing, and real estate in general is incredible. I couldnt be happier with our new home thanks to Andrea and her team. Thank you!!
Zuser20170216101155109
Review for Member: Andrea Ballesteros
ZillowVERIFIED We would highly recommend Andrea and the Ballesteros Group to anyone looking to buy or sell! She did an amazing job both selling our home and negotiating the purchase of our new one! She was patient, kind, knowledgable, and a deal maker!! We are very happy with her service and would definitely use her again!
Zuser20140819085750555
Review for Member: Andrea Ballesteros
ZillowVERIFIED Andrea is the utmost professional. We had complete confidence in her throughout our entire home selling and home buying process. She kept the ball rolling and on track without being pushy. She is honest, personable and knows her stuff! We are fortunate to have worked with her and Laguna is lucky to have her. She truly cares about her clients and this entire community.
Kim S.
Review for Member: Andrea Ballesteros
ZillowVERIFIED We had a wonderful experience working with Andrea and Rosie on our Laguna Beach home. Andrea got us from offer to closing in 22 days and referred us to a great mortgage banker that enhanced her service. Andrea was very professional with each step of the process and negotiated several items in our favor for us. We were able to access the home at our schedule and convenience and all items were addressed in a timely manner. She anticipated our needs and kept everything calm and moving forward. We will definitely be referring her to our friends and colleagues!
Leticia M.
Review for Member: Andrea Ballesteros
ZillowVERIFIED My situation was unique and required extensive communication and follow through. Andrea was very responsive through the whole transaction and made sure that everything went smoothly and that the process was painless. I appreciate Andreas efforts and hard work!
Selima B.
Review for Member: Andrea Ballesteros
ZillowVERIFIED Weve been looking for a house for the past four years and started working with Andrea about two years ago. She knew we werent rushed to purchase and was extremely patient with us. We found her to be very knowledgable, honest, and connected within the industry. Shes generous with her time and is great at thoroughly explaining all the steps that go into buying a home. This is important to us as we are first time home buyers. Shes the kind of agent who has your back when times are good and also challenging. Shell join you for a glass of wine in the midst of all your doubt, answer all 1,000 questions you have, and then give you genuine non biased advice. It never felt like she was pushing a sale. It also helps that she has a great personality and enjoys a good laugh. Shes gone from agent to friend and we wouldnt have wanted to share this experience with anyone else. We are so grateful we met her!
Toddgrubin
Review for Member: Andrea Ballesteros
ZillowVERIFIED JJ Ballesteros did a fantastic job in negotiating and closing our house purchase. He is professional, responsive and knowledgeable. We would highly recommend him.
Sdfunstuff
Review for Member: Andrea Ballesteros
ZillowVERIFIED She was extremely helpful in our recent property sale. Being newbies she guided us in the right direction, provided us with the correct forms & paperwork and even managed to help us figure out how to get an EIN# to complete the sale. Without her we would've been SOL. She's extremely nice & answered all of our questions. If we had any other property, she'd be the first one I'd call.
User78648004
Review for Member: Andrea Ballesteros
ZillowVERIFIED I had a wonderful experience with Daphne Alt, an agent of Andrea Ballesteros. It took a year for us to find the perfect home, we had very unrealistic expectations (so we thought), but Daphne was able to get everything we wanted and because of the relationship between the listing agent and Andrea Ballesteros- the negotiation process was simple and straight forward. It was a painless and quick process and we are in a home that exceeded our expectations. Daphne is a straight shooter, doesn't waste time and hardly feels like a realtor. Out interactions felt more like a friend that just so happens to be knowledgable about real estate. You would be lucky to have Daphne as your realtor.
Wendy L.
Review for Member: Andrea Ballesteros
ZillowVERIFIED Andrea helped me wrap up the affairs of an estate by listing and selling 4 residential properties in central and southern Orange County. She and her team made the process so easy for me -- especially since I live out-of-state and was unable to assist on-site. Start-to-finish, the process was efficient and professional -- without a single hitch. Most importantly, we got multiple offers and the ultimate sale prices on all the properties were outstanding. I recommend Andrea and her team, without reservation.
Morrisonman
Review for Member: Andrea Ballesteros
ZillowVERIFIED Very helpful with everything what ever it was big or small, Andrea gave immediate response and handled all matters very professionally. Would highly recommend her for any of your real estate needs.
Cheryl V.
Review for Member: Andrea Ballesteros
ZillowVERIFIED Andrea and The Ballesteros Group were simply outstanding! Andrea navigated us through the selling process with care, continuous communication, strong market knowledge, astute negotiation skills and above all integrity. Our home sold in three days, over asking price. You can't get better than that!!
Drg27
Review for Member: Andrea Ballesteros
ZillowVERIFIED I listed my house with the Ballesteros Group- my agent was Daphne Alt and I wanted to share my honest perspective and experience about her and her team. Note- I rarely write reviews, but this one is well deserved... hope you see why. It's also important to note that my home was on the market for 4 months BEFORE Daphne and her team took over- so they had to bring the listing back to life with a FRESH perspective and strategic marketing. Ok- here are my thoughts... In a world where most business owners easily spit words to appease their clients and look impressive- Daphne and the team was REFRESHING. She was constantly on top of the entire process of getting my home listed and finding me the resources to get things done. She always answered her calls/texts and honestly I was surprised on HOW responsible and ON TOP of things she was. She can get things DONE. Not to many people are outcome focused, she IS. If you get a chance to work with her you'll see what I mean- OUTCOMES are the key to business and selling a home. Daphne coordinated everything: 1. Staging of the house 2. Overall clean up and organization of things that needed done. 3. Maintenance of things that need to be fixed before the sale. 4. Showing the house with multiple "open houses" almost every weekend. 5. Being respectful of the home and providing booties and clear professionalism of SHOWING the house. Not every agent does this. Being a PROFESSIONAL, not a rookie trying to sell a home. In addition to all this- Daphne and her team were FAR ABOVE any other agent when it came to marketing the property. They used Facebook, Instagram, and email to raise awareness and create a buzz in the local and distant communities to the point that I had FULL open houses and multiple offers on the place. All of this with me only having to be at the property like once or twice EVER- why?- BECAUSE she handled it all. It's refreshing to work with a team that operates like a well run business, BUT it still has the personal service and professionalism of sincere relationships with their clients. That's a rare combo today- they have it. Ok- these are my honest assessments and thoughts- hope they help you if you decide to list your home with them- just do it, they will sell it, likely get you multiple offers, AND make it easy on you! Good luck!
User1015110
Review for Member: Andrea Ballesteros
ZillowVERIFIED My wife and I cannot say enough positive things about Michelle Silvestri and the entire Ballesteros Group. Our buying/selling process was not the easiest, and we have absolutely no doubt that Michelle's relationship with both our buyer's and seller's agent was the reason that our deal went through. Michelle was our advocate throughout the entire process, and always kept our best interest in mind. She is thorough, prompt, knowledgeable, and kept our stress level at a minimum. I would recommend Michelle and her team to anyone looking for a full service agent to help them navigate the Real Estate waters...without her, we wouldn't have been able to purchase our family's "forever home."
Lattinger
Review for Member: Andrea Ballesteros
ZillowVERIFIED Are you thinking about selling your home and want a real professional to be with you every step of the way? That's where we were earlier this year. We were looking for an agent who knew the real estate business from all sides; who was knowledgeable and could quickly make the sell, but just as importantly we wanted someone who wasn't pushy or intimidating. We wanted someone who was comfortable, available every day, who answered our calls and who really cared. We began our search by interviewing and this made the choice easy. We were so grateful when we found Daphne Alt. She is with the Caldwell Banker, Ballesteros Group. She knows her business, and she was right there to answer questions and keep us posted. She knew how to market our home--she made it shine, and it did sell! And we do recommend her--she has just the right touch!
JeannetteGosnell
Review for Member: Andrea Ballesteros
ZillowVERIFIED Michelle hung in there with me through a couple of offers that did not result in buying a house. Michelle really heard me as we fine-tuned my requirements for my new home. Finally, Michelle found me the perfect house at the right price. I am so happy here. Her escrow company and the Ballesteros Group were a pleasure to work with.
Nathan B.
Review for Member: Andrea Ballesteros
ZillowVERIFIED Because of Michelle Silvestri, Ballesteros Group was chosen to be our partner. One thing that makes Michelle stand out is her personality. You can study and work hard to be a great realtor, but you cant teach someone to have an amazing personality. She is kind, she is loving, she wholeheartedly cares and these natural gifts leave her better than any other realtor you may be currently considering. I have confidence she will continue to go very far in life and I look forward to seeing her very positively impact the real estate industry. Thank you Michelle for being who you are and we look forward to our next transaction!
Bkeahey
Review for Member: Andrea Ballesteros
ZillowVERIFIED Andrea Ballesteros came to our house to show us why we should list our house with her company. Her presentation we very detailed, professional, and showed what The Ballesteros Group does to market your house. First they put a sign in your yard the states your house is "coming soon" on the market. That sparks interest about your house to anyone driving by. Next they schedule an open house and invite all the neighbors before the open house was open to the public. We really liked that marketing piece. Daphne Alt, Andrea Ballesteros agent for our area, did an outstanding job in marketing and selling our house. Our house went on the market on a Friday, open house on Saturday, and sold over asking on Monday. We highly recommend The Ballesteros Group.
Christine M.
Review for Member: Andrea Ballesteros
ZillowVERIFIED Our first contact was with David Espino. We were told he was being taught by Andrea. SEVERAL mistakes were made with contracts. Many ammendment's had to be made. There was little communication between Andrea and David in the beginning. We were regretting our decision to go with Ballesteros Group. Andrea finished the process. Disappointed in the Caldwell Banker office as a whole. Andrea Ballesteros is a professional. Would not recommend this group do to her support staff.
Caroldaley
Review for Member: Andrea Ballesteros
ZillowVERIFIED Andrea and her team are a pleasure to work with. They take care of all the details, large and small. Andrea actively looked for a buyer via advertising, open houses, networking and outreach. She is a true professional.
User73636836
Review for Member: Andrea Ballesteros
ZillowVERIFIED We really enjoyed working with Andrea. Her knowledge of the area and her responsiveness was exceptional. We would totally recommend her to our friends and family members.
93smith
Review for Member: Andrea Ballesteros
ZillowVERIFIED Andrea and her Coldwell Banker team compliment each other. I have bought and sold several homes in the past 10 years. Andrea has been there offering her experience and aiding in seemingly flawless transactions successfully. Thanks Andrea!
Zuser20160408121920282
Review for Member: Andrea Ballesteros
ZillowVERIFIED We've known Andrea since she started in the business and wouldn't consider using anyone else. Her business is top notch and she takes care of every detail from arranging carpet and window cleaning, to staging, to a few minor repairs. I'd give more than 5 stars if I could!
Hashilla
Review for Member: Andrea Ballesteros
ZillowVERIFIED Andrea and her team were exemplary agents when selling our home. Andrea was thorough, professional and strategic in her approach and methods to market and promote our listing. We received multiple offers and she was there every step of the way to navigate through our options. She even helped keep us on track during the escrow process. We will definitely use Andrea again and refer her to all our friends and family!
Easbfllpatrick
Review for Member: Andrea Ballesteros
ZillowVERIFIED As a retired homebuilder and a broker/realtor, I have set in on over 400 closings. The objective is for them to be seamless. Andrea's closing was seamless. This is the best you can do. She helped us to set a listing price within 5% of the expected final sales price and the perfect buyer made a full price offer as soon as they had seen the well staged house. Andrea has assembled a very professional and competent support staff and everyone was great to work with. Andrea was the selling agent on our current home and will be the listing agent when we sell. You can't do better!
Zuser20160713102909150
Review for Member: Andrea Ballesteros
ZillowVERIFIED Andrea was very professional and understanding, which created in the long run a great result. Her recommendations and guidance through the process created results. She is one of the best that I have worked with and would work with her again. Steven Langford
Suzann D.
Review for Member: Andrea Ballesteros
ZillowVERIFIED Ballesteros group did a fantastic job with selling our house in Laguna Beach. Kaz Bilinski and the entire team in the office brought unique marketing from media to photography. We were very pleased with the support from the office on scheduling showings and open houses all the way to closing details. Number one reason: sold the house at price! Very happy with results....could not find a group that would have worked harder for us.....thank you to the team.......
Thecalabrese
Review for Member: Andrea Ballesteros
ZillowVERIFIED Kaz and Hunter from the day we met them, to the day we closed escrow on our new home in Laguna, were a pleasure to work with. They helped us at every turn and responded to all our questions and concerns. In more than one way they have set the bar on the way they handled this transaction.
Julesdelux
Review for Member: Andrea Ballesteros
ZillowVERIFIED Not only did the Ballesteros group a fabulous job, but they were always positive and very informative. I would HIGHLY recommend them and would definitely use them again. Scott and Julie Day
Stacykemp8
Review for Member: Andrea Ballesteros
ZillowVERIFIED JJ, Andrea, and the Ballesteros Group are truly amazing! They are leaders in their field. I would recommend them and their team for any real estate sale or purchase. They helped sell our home within a couple days of the listing date for more than the asking price. They are professional, work hard, and go above and beyond! Their whole team made the sale go quick and flawless. We were blessed to be able to work with the Ballesteros team and look forward to using them with our next real estate transaction. Thank you for all you do!
Mayswilly
Review for Member: Andrea Ballesteros
ZillowVERIFIED Andrea just sold a home for my family in Monarch Beach Terrace in Dana Point and I would recommend using her and her team without reservation for any home sale in Orange County. She is honest, smart, experienced, straightforward, has vision, and enjoyable to work with. Just as important, she sold the home in 31 days (from on the market to closing), where as most listings sit on the market for several months. She also expertly recommended specific renovations to improve the value of the home and executed the renovations for us, since we do not live in Orange County. We interviewed four candidates before selecting Andrea and she sold the home for $600,000 more than one of the other brokers thought the home was worth. I would gladly use her again.
Sjdyke
Review for Member: Andrea Ballesteros
ZillowVERIFIED We had a great experience with the Ballesteros Group. Our realtor is very knowledgable and friendly without being overly aggressive. He quickly adapted the search to properties that aligned with our taste, needs and budget. We would highly recommend them to anyone shopping for property in Orange County.
Caroldaley
Review for Member: Andrea Ballesteros
ZillowVERIFIED The Ballesteros Group has assembled a terrific team to quickly help with all aspects of buying and selling a home. Andreas patience and experience were invaluable in helping us decide what we wanted in a new home. Her knowledge and interest extend beyond Laguna Beach allowing us to explore all our options in Orange County. Andrea was skillful in getting the results we needed from the seller, sellers agent, builder, inspectors and the City of Laguna Beach! Andrea is a real estate professional we look forward to working with again.
Rseh
Review for Member: Andrea Ballesteros
ZillowVERIFIED Meeting JJ & Andrea Ballesteros at one of their open house events, we immediately connected - one thing leading to another... we found our perfect home! The Ballesteros team was quietly & confidently knowledgeable, hard working and professional throughout every step of our real estate transaction; a trait which we value highly. We cannot recommend this team highly enough and thank all involved for helping to make our dream home a reality!!
Sulljm
Review for Member: Andrea Ballesteros
ZillowVERIFIED Andrea sold my home to me in Corona del Mar many years ago. She subsequently assisted me in getting the perfect tenants for the property during the time my work had taken me away from CdM. And when I decided to sell, Andrea and her capable team were outstanding. Andrea's communication and follow through were impeccable - she kept me updated (I was a long-distance seller) on every part of the transaction from beginning to end. She is knowledgeable, sincere, honest, direct and has genuine care and the best interest of her client in mind. She and her team went above and beyond my expectations. I wouldn't hesitate to recommend.
Anneweiland
Review for Member: Andrea Ballesteros
ZillowVERIFIED The entire Ballesteros Group was Outstanding!!! Every call I made was always returned with in minutes. The advice I received was on the mark and I am truly grateful I chose the Ballesteros Team. They gave me great suggestions for preparing my home and were helpful every step of the way, from the listing thru the sale, nothing was too much to ask...
User05680484
Review for Member: Andrea Ballesteros
ZillowVERIFIED Andrea is an amazing realtor who is extremely knowledgeable and price savvy. She understands the market better than anyone out there. She's sold two homes for us now and we couldn't be happier with the results.
Jlajan
Review for Member: Andrea Ballesteros
ZillowVERIFIED We were very impressed by Andrea Ballesteros' initial presentation, by her thoroughness and honesty. She is knowledgeable about the local market and pricing trends, and guided us to a sale price that both met our needs and was fair. She was very patient about our need to have construction done, which delayed the broker's preview for 2 months. She never pressured us, but rather used this time to pre-market the house. When we were ready, she had the photography, preview and an open house scheduled immediately. We never got to the open house though, because we sold in 5 days! Andrea, J.J., Kaz and Rosie have guided us through the selling and relocation process with skill and compassion. They made what is a very stressful event in life run very smoothly. We would recommend the Ballesteros Group to anyone who is looking to buy, sell or rent in South County.
User859331
Review for Member: Andrea Ballesteros
ZillowVERIFIED Andrea and her team are highly skilled, very knowledgeable about the local real estate market, excellent negotiators and always put the welfare of their clients first. My wife, Catherine, and I know this because Andrea and her team have helped us in three different real estate transactions of our own (sale of our condo, foreclosure sale of our home and purchase of a new home) and three more transactions of our daughter. In every case it was clear that our interests came first, and they helped us in so many ways. We could not be happier with the services Andrea and her team provided.
User60635
Review for Member: Andrea Ballesteros
ZillowVERIFIED We live out of state and had to sell a property. Andrea did a phenomenal job of handling all the details to list, show and sell our condo. She went beyond the role of Realtor by helping us with many small details and issues that we could not handle from out of state. She made the whole process painless and took care of all the details.
View All Listings