HomeAdviceBuyingBait and switch agents?

Bait and switch agents?

We want to buy a house in a new area that we\'re not familiar with. We talked to several agents to get a feel for who we wanted to work with. We\'re cautious because we didn\'t have a good experience with the agent for the first house that we bought. So, we chose and agent and met up with her before looking at houses. At the meet up we talked and then right before going to look at houses a new, inexperienced agent showed up and we were handed off to her. \r\n\r\nWe saw a couple houses with this new agent, and she was useless. She didn\'t do anything except open the door. And when we asked questions she didn\'t know anything. This isn\'t who we wanted to work with and the whole experience just was shady. \r\n\r\nWe want to leave this company and find a new agent. How do we do this quickly? We have a tight timeline.

Asked by Erik 8 viewsBuying03-23-2026

Answers (1)

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Nichole KlierNovice2 Answers
Nichole Klier

Keller Williams Arizona Living Realty · Bullhead City, AZ

(61 reviews)
Hi there, I’m sorry you had that experience—that’s definitely frustrating, especially when you’re on a tight timeline. The first thing I would recommend is reviewing any buyer broker agreement you may have signed with the brokerage or agent. In most cases, buyers are under a representation agreement, which could outline how to cancel or make changes. If you’re unsure, you can always ask the agent or their broker for clarification. Before making a full switch, it may be worth reaching out to the agent you originally connected with and sharing your concerns. Let them know you were expecting to work directly with them and how the experience felt. In many cases, this can be resolved quickly by ensuring you’re paired with the right person moving forward. If that doesn’t feel like a good fit, you can request to be released from the agreement or ask about reassignment within the same brokerage. Most professionals want you to feel comfortable and confident, and will work toward a solution—especially given your timeline. At the end of the day, you should feel supported and well-represented throughout the process. Don’t hesitate to advocate for that. Best of luck with your home search!
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03-24-2026··
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