ZillowVERIFIEDI was a first-time, first-generation home buyer looking for a starter home for me and my parents. Because we're three strongly-opinionated people, we needed someone who could show us what each of us needed in our budget. That's where Joy came in. Where to begin! Even through the unpredictable market, Joy remained steadfast and enthusiastic. She knows the industry and market like the back of her hand, and, perhaps more importantly for our little family, she can share that wisdom and knowledge with ease, even to two folks whose first language is not English. As we searched for homes, she exhibited her keen eye for details and picked up on things issues realtors would not have. Consistently two steps ahead, armed with alacrity and professionalism, Joy was an absolute, well, Joy to work with. She is kind, patient, eager, and advises in a way that makes you feel comfortable enough to make your own choices, but also in a way that makes you feel like absolutely no questions are silly. She is responsive and swift, but always gives you time to feel and think through the options presented. She is the kind of person who will stop people in the street to get the answers you need if thats what it takes! Even after months of searching, she never gave up on us (and there were many moments when I was close to capitulating). It's because of Joy that this little immigrant family from Providence, originally from Cambodia, found an absolutely lovely first home in a beautiful neighborhood. Our lives are changed forever. Never did we ever think we'd be able to not only afford a home, but to find one so fitting for us, and in THIS market! If you're looking for the absolute best for the job, Joy is the one! We cant thank her enough!