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Our Texas Real Estate
9702 Oxford Avenue
Lubbock, TX 79423
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74 REVIEWS(5.0/5)
Alejandrobermudezcm
August 19, 2026
VERIFIED
Ashley was amazing throughout our entire home-buying process! She was always attentive, helpful, and ready to answer our questions every step of the way. She made purchasing our home a smooth and positive experience. We are truly grateful for all her support and highly recommend her!
Racheleadkins19
September 7, 2026
VERIFIED
I was closely involved in helping my grandmother throughout the sale of her home, and Ashley Hernandez represented the buyer. Unfortunately, dealing with Ashley from the other side of the transaction was an incredibly frustrating experience. Had I known beforehand how unnecessarily difficult and contentious the process would become, I genuinely would have encouraged my grandmother to reconsider the sale simply to avoid dealing with this transaction. My issue was never that Ashley advocated for her buyeraEUR"that is her job. My issue was the way she chose to handle disagreements and communication. In my experience, issues that could have been resolved through simple, professional conversations instead became sources of unnecessary complaining and conflict. There were also situations where it appeared that positions or decisions were being communicated before Ashley had actually discussed them with her buyer. That was particularly frustrating because it created unnecessary back-and-forth and made me question whether the focus was always on what her client actually wanted. More than anything, I felt that personal ego repeatedly got in the way of finding reasonable solutions. There is a difference between advocating strongly for your client and needing to prove a point. From my perspective, there were times when being aEURoerightaEUR? seemed more important than communicating, solving the issue, and moving the transaction forward in the best interest of the people actually buying and selling the home. This was my grandmothers home, and I was very involved in helping her navigate the sale. Selling a longtime family home is already an emotional process; it did not need the additional conflict. I expected everyone involved to communicate professionally and work toward a successful closing, even when disagreements arose. Unfortunately, that was not my experience with Ashley. After this experience, I would not willingly be involved in another real estate transaction in which Ashley Hernandez represented the other party.
Kevin B.
August 19, 2026
VERIFIED
Ashley was amazing throughout our entire home-buying process! She was always attentive, helpful, and ready to answer our questions every step of the way. She made purchasing our home a smooth and positive experience. We are truly grateful for all her support and highly recommend her!
User6726070
September 4, 2026
VERIFIED
Ashley has been absolutely amazing to work with! As a military family moving from North Carolina to Texas, we were a little overwhelmed with the whole process, but she made everything so much easier. She spent the entire day with us showing us 9 houses and never once made us feel rushed. She was so patient, helpful, and genuinely cared about finding the right home for our family. Were so thankful for everything shes done and would absolutely recommend her to anyone looking to buy a home!
StephanieBommersbach
July 29, 2026
VERIFIED
Finding Ashley on TikTok was one of the best decisions we made! From the moment I reached out, I had a feeling she was the right realtor for usaEUR"and she proved me right every step of the way. What impressed me the most was her communication. We all know how busy realtors can be, but Ashley always answered the phone, responded quickly to our messages, and never made us feel like we were just another client. No question was ever too small. She took the time to explain everything thoroughly, making what could have been a stressful process feel easy and exciting. Her entire team was incredibleaEUR"kind, professional, organized, and always willing to help. You can truly tell they love what they do and genuinely care about the people they serve. If youre looking for someone who will treat you like family, keep you informed every step of the way, and make buying or selling a home a great experience, Ashley is your girl! I recommend her and her team 100%, and I wouldnt hesitate to send my friends and family her way. Thank you, Ashley, for making this journey such a wonderful experience. We are so grateful for you!
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