Moreland Properties

Outstanding experience. We bought an hour away from her office location. She was always willing and able to meet in our prospective area when requested. Multiple home showings on days we had available, that were researched and prioritized before we were shown. We highly recommend Laurie to anyone looking for a realtor who will always look out for your best interests.

As a first time homebuyer, I came in with a lot of nervousness and questions about the entire process. Katherine and Makyla were exceptionally helpful throughout the whole procedure. She was more than willing to meet last minute at properties I was interested in, and her general knowledge of the austin landscape was extremely valuable. She made sure to find out where I was working and engaging in extracurricular activities in order to suggest homes that would position myself appropriately for commuting. During our closing there was nightmare with the title company and if it wasnt for her persistence and perseverance things would have gone south very quickly. I am truly honored to provide a review for an agent and her team who provide the best customer experience, and I am sure if it wasnt for their help I might not have purchased a property. 10/10 recommend and will definitely be working with her again for future properties

Priscilla was excellent, she helped us through the whole leasing process and got us set up with our landlord. Seemed to know a lot about the neighborhood and surrounding area, I think we will definitely reach out to her again about future rentals!

We cant say enough great things about Laurie! From the very beginning, she went above and beyond to guide us through every step of purchasing our new build in the Headwaters neighborhood in Dripping Springs. Buying a new construction home can be overwhelming, but we could count on Laurie to guide us through the process. She was always one step aheadaEUR"checking in with the builder, catching small details we might have missed, and making sure our best interests were protected. With Lauries help, our home buying process, and move from Houston to Dripping Springs, went more smoothly than expected. Were beyond grateful for everything Laurie did for our family!

This review is for Priscilla Hanson. I wish I could give her several negative ratings. I was a renter for 1 year with my wife without any kid or pet- Leander property- livable area-1368 sqft where she was the Property Manager. From the beginning(Sept-2024), the communication with her was terrible. -Property condition upon move- non-working door bell, no pest control(she lied it's done but not done), lawn not mowed,tiles falling from the balcony, carpet never steam cleaned and many more. We did not have time to waste on fixing all property issues by raising repair requests so whatever we could manage on our own, we did. Multiple follow ups on various maintenance requests we raised. -She sends Mark Hanson(her husband) for the repair requests who is not a professional handyman and wastes so much time in fixing things. He does DIY fixes. Multiple times she sends him to our property without informing us. Even pest control and lawn mower personnel were sent without any prior notice. -95% of the repair requests were those which she should have already fixed before we moved in. It was her responsibility. Still till December we kept on wasting our time. We suffered a lot. -She never answered our request-(raised in May)to install a mosquito door in the balcony. Finally we decided to not renew the lease with her. -She lies about the notice period saying 60 days when in the lease it was 30 . We did not argue with her since we already wanted to leave and still gave more than 60 days notice. -Property vacated - 30th Sept,2025. Move out form was submitted on 28th July, we receive a reply on 29th July she received the move out form and nothing was pending from our side(only after 2 follow ups) On 23th Oct- we ask refund status-no reply to our numerous text messages, voice mails and calls sent during following days. -She had the bad intention of keeping our deposit. -We finally sent an email-28th october,asking for refund to which she replied we did not provide the forwarding address(she never asked for it). That's why there is no refund and it will take another 30 days.There was no apology for her behaviour at all. Still we were patient and did not ask what you didn't ask even once about it. We were already too frustrated. No move out formalities email was provided by her. -Again till 17th Nov, no reply and again after many to and fro she replies on 18th nov (without any apology) about deduction amount but does not attach deduction details. Again we have to follow up. -Deductions(without any receipts ever): Move out clean:$325,Carpet cleaning:$75 Total deposit-$2050(she already took from owner the complete amount and these deductions are from her side not the owner) -Upon asking for receipts, she provides property pics in which she herself puts so many items in the property, many pics did not belong to property, pics which only we sent her, many more shocking pics. Upon confronting strictly this behavior, no reply.She clearly refused providing receipts(upon asking multiple times) saying she is only needed to provide the deduction details. We broomed and mopped the property including the outside area with the garage very well.Steam Carpet cleaning was to be done only when you have pets according to lease. Carpets were already dirty upon moving in(we bought our own cleaner for $110) but the previous tenant must have been charged for the same since he had pets. We finally gave up on asking for receipts as well. She charges the previous tenants for the damages they do but she will never fix them for the next tenants. Money goes to her pocket. There were already so many negative reviews on her on various portals but still we proceeded with her thinking nothing bad would happen to us. Will not at all recommend Priscilla Hanson. Basic traits of customer service are missing. She should never deal with people.She is rude, highly unprofessional ,money minded and does property business unethically. Worst Experience in renting in18 years.