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Legacy Group Network
205 W. Indiana Ave
Spokane, WA 99205
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87 REVIEWS(5.0/5)
Carolsch A.
June 3, 2025
VERIFIED
Shannan was such a wonderful person to work with. She was very knowledgeable and if she didnt have an answer she would research it and let us know in a timely manner. She put up with all our questions as well. So professional and yet so personable. She was always on time and there with a smile. I would recommend her to anyone who needs to buy or sell a home. She helped us buy our home and then in a few years sell it. She has become a friend as well. Thank you, Shannan!
Demetrius G.
May 20, 2025
VERIFIED
Taylor was amazing to work with! Her expertise in the market and dedication to helping our family sell our home made all the difference. From start to finish, she kept us informed, handled every detail with care from staging and photography to the open house and even cleaning and negotiated with professionalism and tact. Her energy was contagious, and we enjoyed working with her. Were grateful for the thoughtful closing gift. Highly recommend Taylor for anyone looking to buy or sell! -G Family
Cbas061
July 10, 2026
VERIFIED
I have purchased numerous properties over the years and have never had a transaction handled this poorly. I was a cash buyer, had already deposited earnest money, and the title company was actively working on the transaction. The issue ultimately came down to proof of funds, something that could have been resolved with a simple phone call, text message, or clear follow-up from Michael Kiter. Instead, there was no meaningful effort to contact me and ensure the issue was addressed before the contract expired. A five-minute conversation could have saved the entire transaction. I fully understand contracts contain deadlines, but good agents communicate proactively when a deal is at risk. In this case, I felt more like a file being processed than a client whose transaction mattered. After buying many properties over the years, this is one of the most frustrating real estate experiences I've had. The lack of communication, customer service, and professionalism from Michael Kiter was extremely disappointing. I would not recommend Michael Kiter or this agency based on my experience.
Ryanbarrie5
August 20, 2025
VERIFIED
I truly cannot imagine a better real estate agent to work with than Shanann Bragg. We moved in from out of the area and she really took the time to understand what we were after, but also helped us really make sure that was what we wanted. Once we found the right house, she navigated the negotiations masterfully. We only won the house because of the communication she had with the seller agent. She helped save us money in the offer and concessions. Shanann is the perfect balance of being a strong negotiator paired with grace and confidence. And then after the sale, she has helped us connect us with a wonderful contractor for some remodel work. This is who you want on your team!
Alex W.
November 5, 2025
VERIFIED
Taylor was amazing again. We have bought houses and sold houses with her and its been a good experience every time. She has excellent communication and knowledge. We will use her again when we need another house sold. I have referred her to many of my clients. Thanks Taylor!!
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