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Keller Williams Realty Success
138 River Road
Andover, MA 03810
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26 REVIEWS(4.9/5)
Rachelchristie72
February 2, 2023
VERIFIED
Art and Chelle were so helpful in our home buying process. They were available every step of the way and were so helpful in answering all our questions as first time home buyers. We could not recommend them more!
Sarah S.
July 11, 2026
VERIFIED
Where do I even begin? We are so grateful we found Art and Chelle because they are, hands down, the best realtors we could have asked for. From our very first virtual meeting, it was obvious they had this process down. They walked us through a clear presentation, laid out exactly what to expect, and had a well-organized timeline from start to finish. Their intake questionnaire was incredibly thorough and asked us questions we hadnt even thought about ourselves. It really felt like they took the time to understand exactly what we were looking for instead of just trying to sell us a house. Throughout our search, they were always availableaEUR"even for after-hours showingsaEUR"and never rushed us. What really stood out was how invested they were in helping us make the right decision. I still remember one showing where Art walked through the basement with us pointing out water damage and other things he thought we should be aware of. They never sugarcoated anything and never once made us feel pressured to buy. At the end of every showing, theyd simply ask how we felt about the house and how serious we were about it. It was always honest, transparent, and completely on our terms. We genuinely felt like we were in great hands. When we finally found the house we loved, things moved incredibly fast. We texted them saying we wanted to put in an offer, knowing there were already multiple offers on the table. Within minutes they called us, got permission to take us back through the house one more time, met us there (in the snow, too) and had everything moving within an hour of our first text. Their ability to stay organized and keep things moving under pressure was honestly impressive. What could have been an incredibly stressful situation felt smooth and completely under control because of them. From writing the offer to negotiating the counteroffer, they kept us informed every step of the way and responded almost immediately whenever we had questions. Even more unbelievable, the very first house we put an offer on became our home. We had been working with Art and Chelle for less than a month and somehow ended up with our dream house. The support didnt stop after our offer was accepted, either. They coordinated inspections, helped us understand every item that came up, organized estimates, and connected us with contractors for anything we needed. I'm not kidding when I say Art has a person for everything. Every contractor, plumber, electrician, and vendor theyve recommended has been professional, reliable, and surprisingly affordable. Even months after closing, theyre still checking in, answering questions, and connecting us with people whenever we need help. As if that wasnt enough, theyre even hosting a housewarming party for us as a thank-you. That really says everything about the kind of people they are. We absolutely loved working with Art and Chelle. They made the entire process enjoyable while keeping everything professional, organized, and buttoned up. They moved quickly when it mattered, communicated constantly, and made what could have been an overwhelming experience feel manageable from beginning to end. I honestly cant recommend them enough. Anyone I know whos buying a home will be getting their name from me without hesitation.
User46863517
January 11, 2023
VERIFIED
I could not have asked for a better experience working with Art and his wife Michelle. They took the time to understand my needs, they were always responsive and helpful. Michelle provided excellent decorating advice, and Art launched a great marketing campaign. Thanks to them I sold my home quickly for well over the asking price and also got a great deal on the new home I purchased. They answered all my questions or knew where to get answers. At every point along the way I felt like I had a friend and trusted partner, not just a Realtor. I cannot imagine any way they could have done better. I would absolutely work with them again. I have already recommended them to friends and colleagues. My only regret is I had only one home to sell!
Natalyawaye
May 7, 2024
VERIFIED
To put it best, we've never received better service from anyone, for anything, ever. Art and Chelle helped us sell and purchase a new home. We could always call or text with any questions we had. They made us feel like their only client and had outstanding recommendations for the services that we needed. Even through the toughest times, they were right by our side. We honestly couldn't have had a better team to work with. We can't recommend them enough!
Nmassios
June 14, 2022
VERIFIED
As first time home buyers, Art and Chelle helped ease our nerves and educated us throughout our search in a competitive market. They both worked together to make sure we found the home of our dreams. From last minute open houses to private showings, Art and Chelle were always available to assist in a very dynamic market. With their experience, knowledge, and transparency our home buying experience was a breeze. We cannot recommend them enough!
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