Keller Williams

17870 Castleton St 100 #
City of Industry, CA91748

Raymond Tsai
City of industry, CA
(88)

Reviews:

Raymond Tsai

Keller Williams

August 4, 2019

ZillowVERIFIED

- Vic

Raymond Tsai

Keller Williams

December 4, 2021

ZillowVERIFIED

- Frankkuo519

Raymond Tsai

Keller Williams

February 12, 2021

ZillowVERIFIED

- Cp15471

Raymond Tsai

Keller Williams

August 23, 2020

ZillowVERIFIED

- Mina

Raymond Tsai

Keller Williams

November 3, 2021

ZillowVERIFIED

I was referred to Eric by a family member.It's been a few years for my house hunting journey but I'm glad it's finally at an end (though not in the best of times for buyers, but what can you do)Eric provided plenty of info and also answered all my questions. Any questions he couldn't answer, he would research or ask a partner and would get back to me. He provided his professional insights and recommendations toward the general pricing and areas through his experience in the field, and really leveraged that to help me whittle down the potential listings. Originally in 2018 before I went full remote work-from-home, I thought about moving closer to work and he went out his way to meet me (and he drove me out once too) to Rancho Cucamonga to tour homes and negotiate (I'm from the SGV area) We toured a bunch of homes during the hot summers there, had some potential homes, but I ended up backing out toward the end when I was stuck deciding between 2 properties, mostly due to while I was deciding, my workplace announced they wanted to try a full remote work-from-home program for a year.I switched to remote and decided to save more money so that I could purchase something closer to home. I told Eric this and that I would probably get back to him in a year or so. He was understanding and wasn't bothered. I really appreciated that and felt bad as I took up a lot of his time. That's quality professionalism there.Fast forward to the beginning of 2021. After a year of lockdown, I was determined to move out and find my own place. It was a really rough market and Eric provided me an update on housing as I was getting back into it. I did a lot of work on my part as I think Eric respected my determination, research skills, and differences in styles and criteria for homes; and realistically, I don't think there was much he could have added due to the limited supply and wide area I covered.Once I was able to get a list to him, he would call the agents or representative for all the properties to get a temperature on it, and if it was still available and in range, we would tour in a few days after. I usually got a response in 1-3 days.When I got serious and was actively looking, it took a few months to finally tour something with how quickly homes were being bought and taken off market. But once the market was cooling down a little, we started touring, and we had a bunch of homes back to back to look at. I didn't get any success from my initial offers. Eric would recommend what I would bid, but I always felt that was too high from the listing price. I was hoping to get something closer to the listing price but wasn't fully aware on how competitive the market was with buyers. I didn't get any offers past the first round, and most offers I made I think were ignored or the owner accepted someone else's strong overbid offer.When I finally took Eric's advice, which wasn't just throw a lot of money at an offer, but instead an estimate based on similar properties recently sold in the location and adjusted based on his experience to either be accepted, or at the minimum pass the first round; I had my offer accepted without any counter offers from the seller or competition. I could have offered less, but then it could have turned into a bidding war, which I wasn't against, but I was tired of searching at that point and was really interested in the property.Eric also has many partners and was able to refer me to a very responsive and helpful loan agent. Their history together and work ethic sped the process of closing. We ended up closing around a week early. If the seller's escrow didn't delay, I think the whole process could have been done 10 days earlier than the initial projected time.Going toward closing, many documents were thrown at me. I didn't hesitate to ask any questions to Eric (+ loan agent). He response was fast and succinct, respecting my knowledge and competency. He also helped get me some credit from the seller from issues we found. We made a list of issues that the seller needed to resolve or credit me to resolve myself from our first tour, inspection report, and then Eric's individual follow up. Many were actually relatively small and cheap and easy to fix on my own, but Eric stated that the price should reflect a hired professional doing it for me, so I was credited quite a hefty sum for something that would cost me a small fraction if I put in the time & effort to do on my own.Overall, Eric does his job well. There isn't any fluff or dancing around, he is straightforward, polite, professional, and knowledgeable. The only thing I wanted, but I guess this is more of a younger generation thing, would be some pizazz at the end once we close the deal, like a commemorative photo and some props for it. You could hire a photographer or get a friend to do that I guess. It's really more of a bonus feature but nothing that should be asked from any real estate agent, so I can't fault him for that.

- Laidustin92

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Keller Williams

Raymond Tsai

Keller Williams

Keller Williams

Keller Williams

Keller Williams

Keller Williams

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