Keller Williams Arcadia

488 E Santa Clara St Suite 101 #
Arcadia, CA91006

Reviews:

Pauline Cheng

Keller Williams Arcadia

December 2, 2015

ZillowVERIFIED

- Arxtech

Pauline Cheng

Keller Williams Arcadia

February 26, 2019

ZillowVERIFIED

- Dnen

Pauline Cheng

Keller Williams Arcadia

May 18, 2016

ZillowVERIFIED

From the moment we met Pauline, we knew she was just the right person to sell our home. Unlike our previous realtor, Pauline was very professional and came to our home with a business plan and timeline showing how to meet our goals. Pauline told us if we followed her plan, everything would run smoothly and we should begin to receive offers. She was absolutely correct. She took an already stale listing, implemented her plan, and turned a bad situation around so that we were able to sell our home in a reasonable amount of time for a reasonable price. Unlike our previous realtor, Pauline made us feel like we were her only clients. Even though we knew she was very busy, she never made us feel as if we were second on her list. She always returned our calls in a timely fashion no matter what time of day it was and if she was not available to speak with us within a reasonable amount of time, she had her team take care of whatever we needed. Paulines team was as professional as Pauline and always willing to help out in any way possible.Dont make the same mistake we made, go with Pauline first, you wont be disappointed. Pauline and her team are what all buyers and/or sellers dream of.

- Debbiesuerod

Pauline Cheng

Keller Williams Arcadia

July 10, 2015

ZillowVERIFIED

If you are buying or selling a house in the Arcadia area, you would be crazy not to use Pauline Cheng. When we decided to sell our house (we were moving to the Central Coast region) we did not know any real estate agents. A close friend recommended somebody, and a business friend in Arcadia recommended somebody else. We learned of Pauline from her advertising circulars we received in the mail. We interviewed all three. They all were professional in their presentation and all of them would have been okay. However, Pauline was clearly the best choice:1. Pauline had recently sold a huge number of houses in our town, far more than either of the other two. That alone would have tipped the scales.2. The other two brought presentation books with them on their first visit. Pauline informed us before her first visit that she wanted to meet us and view the house before providing a presentation book. While the other two gave their pitch and left, Pauline met us and carefully looked at our house, told us about her work and promised to get back with a presentation. That impressed us.3. Pauline conveyed a knowledge of the market that was superior. She clearly knew exactly what the demand for our house would be, what price it would bring, and how to obtain that price. Instead of simply suggesting a sales price somewhere in the middle of the comps, Pauline recommended pricing the house slightly below the market. We followed her advice, got a bit of a bidding war going, and ended up with a very satisfactory price--well above our listing price.4. Pauline has a wonderful personal manner and style. She is a great listener, never interrupting or talking over others. Furthermore, she always responded and focussed on our comments, never indicating that she had ant agenda other than us, despite the fact that she must have had lots of other important things on her mind. Her people skills are absolutely tops.5. Pauline has a team consisting of herself and two assistants: Lillian Liu who is the "outside assistant," dealing with contractors, gardeners and physical details of the property. Veronica De Leon who is the "inside assistant," taking care of all paperwork, dealings with the escrow company, explaining to the seller the process. Both Lillian and Veronica are of the highest caliber. They are gracious, always courteous and extraordinarily knowledgeable and competent.6. Pauline knows the backup system too. After we listed with her, she brought to the house a contractor to do the sprucing up of the interior, a gardener and even a cleaning man. By the time we went on the market, the house looked and was in absolutely beautiful shape. Pauline then immediately began marketing the house to the general public and to the Chinese community. She and Lillian organized and held a broker caravan and an open house before we could even catch our breath. We started getting offers right away.7. There was one matter raised by the buyer after we were in escrow. It concerned us a bit and we didn't exactly know how to handle it. Pauline knew exactly how to proceed and did so in a very quick and satisfactory way. It was a great comfort to have an agent who knows what she is doing.Go with Pauline. She and her team will knock your socks off!

- Lrk1940

Pauline Cheng

Keller Williams Arcadia

October 19, 2016

ZillowVERIFIED

Pauline Cheng from RE/MAX is a superb agent! Her skills, expertise, and experience made the process of selling our Arcadia home a smooth and pleasant experience. When we first met Pauline, we were impressed with her comprehensive presentation. Her organizational abilities were evident; and her thoroughness and efficiency continued from the initial listing to the close of escrow. Pauline suggested, arranged, and managed minor improvements to better market our house. She offered sound advice while always being respectful of our opinions. Pauline is an excellent communicator and responded to each of our inquires without delay. She works very hard, but always takes the time to make you feel like you are her only client. Pauline is supported by an expert team of professionals that help handle paperwork, open houses, and the myriad of details that ensure every detail is handled in a timely manner. Finally, Pauline possesses strong negotiating skills. She is professional and reasonable and sold our home quickly for a favorable price. The entire process of selling our property proceeded seamlessly and effortlessly at every stage. Pauline is a pleasure to work with, and I would strongly recommend her as your agent to sell or purchase your home!

- R

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Keller Williams Arcadia

Keller Williams Arcadia

Keller Williams Arcadia

Keller Williams Arcadia

Keller Williams Arcadia

Keller Williams Arcadia

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