Iron Valley Real Estate Premier

A majority of my experience working with Melissa was as expected in the beginning; she did a preliminary walk-through and told me what needed to be done to get my home ready for sale in her opinion and offered some friends of hers as referrals for some work she recommended like painting while she offered to help do basic cleaning while she staged her furniture at the property prior to pictures being taken for listing. Overall it all went well and wasn't too expensive on me prior to listing with all the stuff that I paid for... Throughout the middle of the transaction when offers began coming in; I should've known it was going to be a massive bias problem when she presented an offer to me stating she was going to be a double-agent. As in she was representing both myself (the seller) as well as the buyer, and tried to push it as an advantage as she knocked a fraction of her commission down to incentivize the deal. Against my better judgement I ended up accepting as I trusted her. The real problems I began having with her were from this point until settlement. We had several last minute hiccups in the deal that were super silly and could've been easily resolved by her team for items such as Propane issues with the tank gauge, strangers/contractors walking around the property for work without asking for permission for work like tree clearing, and the Realtor team drinking alcohol and leaving it in the trash cans while they were doing work on the property. This was the worst part of it for me, thinking I had a drunken team in my property potentially raising a ton of issues in my property. The end result that set me over the edge, she got her settlement check and ran out the office when I was going over a clear discrepancy on the checks that costs me a ton of money and she literally had the money put on her check instead....even though the settlement paperwork we received said otherwise. On the following calls to Melissa I've tried to make to go over my disputes with the checks, I was not answered. I felt as if I was taken advantage of by the end of this; yet it gets worse. I ended up finding out that one of the contractors she referred to do work on the property on her dime was also stiffed money on the day of settlement as well. I ended up leaving the transaction feeling very uneasy and surely won't make the same mistake twice choosing the Keller Williams team. BEWARE

Terri was excellent. She personally made sure we were happy with our home search and purchase. She never once rushed us or tried to push us towards buying a specific house. While looking at houses, she would put out all the goods and bads of the house and explain everything to us. We were first time home buyers and she taught us a lot. Once we found the house we wanted to purchase, she guided us all the way through and checked on us after closing. The seller's party including real estate agent were terrible and Terri looked out and fought for us the whole time until everything was finalized. I would recommend Terri to all my family and friends for their real estate needs.

I just love Terri. The market was crazy when she took us on as Clients. I still remember when I thought that my husband and would ever get a place, she said: aEURoedont worry we will find you something you like. aEURoe The first time she took us around was on Mothers Day. Now that is a work ethic from a Mom. It didnt stop there, Terri continued to take us out of towners wherever she thought we would be happy and always on the weekends. She found us the perfect house and we made it. We are moved

I distinctly remember reading Terri Mestros reviews on Zillow and thinking is anyone this good? Terri Mestro is! The only new rave that we can contribute is that she worked with us virtually. She is not only your best possible advocate but she represents you with ethics and dignity. She is knowledgeable, ethical, professional and just plain nice! Whatever, bump in the road, or misstep you make, she will sincerely help you. We found our forever home on the second try with her help and I consider her a friend.

I didn't just click 5 stars on each category for no reason. From my very first phone call with Terri to settlement, working with her was an absolute pleasure. Whenever I had a question, she had an answer. Terri advocated for me, and helped me through the entire process step by step. Terri is honest, professional, responsive, and knows her stuff. I highly recommend her as agent if you're in the market for a house.