eXp of Northern California Inc.

Alex and his team have been an absolute pleasure to work with. As a first-time homebuyer, I didn't know where to begin, but after my first conversation with Alex, I knew I had found someone I could trust to guide me through the process. Alex was always kind, accommodating, and timely, and fought for what was in my best interest. His expertise in the Bay Area housing market was helpful in narrowing the options. The next time I need a real estate transaction or advice, I will not hesitate to reach out to Alex again.

Alex Seroff and Kim Heng did a great job selling my investment property in Palo Alto. I chose them after seeing their signs around the neighborhood and liked that they were with Compass, one of Palo Altos largest brokerages. Alexs legal background also gave me some extra peace of mind. What I appreciated most was their communication. They were very responsive to texts and emails and kept me informed at every step. After each day of open houses, they shared feedback, so I always had a good sense of how things were going. I never felt like I had to chase them for an update or wonder what was happening next. They were easy to work with, and Id happily recommend them to anyone selling a home in Palo Alto.

Alex and his team have been an absolute pleasure to work with. As a first-time homebuyer, I didn't know where to begin, but after my first conversation with Alex, I knew I had found someone I could trust to guide me through the process. Alex was always kind, accommodating, and timely, and fought for what was in my best interest. His expertise in the Bay Area housing market was helpful in narrowing the options. The next time I need a real estate transaction or advice, I will not hesitate to reach out to Alex again.

We couldnt be happier with our experience with our Prestlie Hagar! She helped us find the perfect home for our family and, most importantly, a place where we can raise our boys and make so many new memories. She was incredibly patient throughout the entire process, listened to what we wanted, and made sure we felt confident in our decisions. Although she didnt have to, she committed to helping us find the right home even though that meant long travels from Clovis to Modesto. When it came time to sell our previous home, she went above and beyond and helped us get a great offer and get it sold in less than a month! Communication was one of the things we appreciated most. She was always easy to reach, very responsive, transparent, and honest with us every step of the way. She never made us feel like we were asking too many questions and always took the time to answer every question and address every doubt we had through both the buying and selling processes. She was great at negotiating in both our buying and selling transactions to get us the best deals able. We truly felt like she had our familys best interests at heart, and we are so grateful for all of her hard work. We would absolutely recommend her to anyone looking to buy or sell a home! Thank you once again Prestlie!

Aaron, Alex, & Kim from the Heng Seroff Real Estate Group represented my Father on his sale of his Duplex Property in Redwood City. We researched many potential realtors before deciding to choose Heng Seroff. It was by a chance encounter where I met Aaron during a House Showing a few blocks from my Dads place. Aaron immediately impressed me by his personal and professional demeanor, and his knowledge of properties in the area. He also indicated his Mother, Kim, owned Duplexes. Dad & I met the Group for an orientation and presentation at their Compass Office in Palo Alto. They presented us with a custom book tailored to their plans for the sale of my Dads Property. This is where we met both Alex and Kim, who obviously presented themselves well with their vast experience in the business. They are also very kind people along with Aaron. From that meeting forward, they coordinated and managed the entire selling and showing process. They were also very good with the existing tenants in both units. Alex kept us informed with all of the details throughout the selling and closure processes. The entire process was well defined, timely, and executed professionally and with the utmost courtesy. I would highly recommend the Team at Heng Seroff Group to others requiring a Real Estate Company.