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Equity Real Estate & Company

13831 Northwest Fwy, Ste 200
Houston, TX 77040

(832) 877-6527 http://Equityhouston.com

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Cesar Espinoza

Houston, TX

(275)

Frank Marquez

Houston, TX

(3)

Reviews:

Cesar Espinoza

Equity Real Estate & Company

August 8, 2024

ZillowVERIFIED

- Ronnie

Cesar Espinoza

Equity Real Estate & Company

March 13, 2018

ZillowVERIFIED

- User4494933

Cesar Espinoza

Equity Real Estate & Company

November 29, 2023

ZillowVERIFIED

- Joe

Cesar Espinoza

Equity Real Estate & Company

July 22, 2015

ZillowVERIFIED

Cesar Espinosa and his agent, Sean Randall, helped me sell my home and purchase a new one (same neighborhood) about 3 months ago. I purposefully delayed writing a review until I had time to cool off and avoid providing an angered or hasty review.To provide some background information, this was not the first time my family has experienced a bad business deal with Cesar. His assistance with selling/buying my home(s) was his opportunity to make amends, but he could not follow through with his promise for "first-class service" the second time around.He and his agent did not seem to have much knowledge of the market in that area. Sean was insistent on listing my previous home for what I felt was under value, but his number was the very top of the range based on his market analysis. It was not until my father intervened and demanded a particular price that he agreed to up the list price. Within a couple of days of listing, we had multiple well-above list offers... including cash deals. I'm thankful that I did not trust their market analysis of my property because I would have missed out on a better deal.Throughout the whole process, there was very little communication. In my previous home purchase dealings, my realtor [personally] kept me updated on every single step of the process. Cesar has office assistants that handle most of the communication between him/his agents and their clients, but it was very difficult to even receive a response from them. His office assistants dropped the ball about a week or so before the proposed closing date. They were supposed to send me an addendum to sign, but never even mentioned that to be a missing item. I did not find out until 3 days before the proposed closing date and I was the one who reached out to them to find out about it. No communication was ever provided that there was a delay or that more information was required. Extremely disgruntled by the lack of communication, I reached out to Sean who's only response was to place blame on everyone else (lenders, buyer's agent, appraisers) and did not take responsibility for their office's mistakes. I considered this to be a poor business practice and let him know (at length) that I did not care who's fault he considered it to be, but for him to make it right because all could have been avoided with proper communication from HIM. The addendum was signed by all parties within 20 minutes of that call.Closing day arrives for my previous home. The new buyer arrives with his agent as I am still moving out. I provided Sean with written specifics of what is staying with the house, what is not, many details of upgrades and flaws (scratches on wood floors, sticking on doors, etc) in the home, and that the home would be sold as-is. The buyer was not aware that I would be taking my appliances and replacing them with brand new, same-feature appliances. This was left off of the seller's disclosure and the agent/buyer were irate. They were pleased with the new appliances, but the lack of communication was off putting to them as they, too, had experienced frustration from lack of communication with Cesar's office. I explained that communication would need to be handled through Sean or Cesar. With all of us still at the house, we each attempted to reach out to them. No response. I receive a text from Sean that he was about to call the buyer's agent back. I follow up with him after some time...still no call, but repeated texts from Sean that he and Cesar are "calling". I stood there with the buyer and his agent for another 45 minutes and Sean/Cesar never call, but continue with the texts that they are handling. I had to settle the dispute on my own, but Cesar and Sean were paid a premium to represent me and, as an agent/broker, it was their responsibility to handle.In my previous dealings with closings, the agent always shows up. But this must not have been included with my "first-class" service. At closing, the buyer asked for an additional $800 to repair the scratches on the floors or he would not sign. The scratches on the floors were very clearly stated in the sellers disclosure and this transaction should not have been requested much less provided. However, I was without proper representation to support me. I ended up paying the $800 because I could not even get a hold of Sean and simply wanted the transaction to be complete. I lost an additional $800 for their lack of communication and lack of presence throughout the most vital areas of the home selling process. I would never recommend others to use Cesar or any of his associates. I have actually warned several friends looking for homes to avoid him and his team. There were even talks of them sponsoring me to become a licensed agent and work for them, but this is not a name I will ever want to get behind.

- Sdelao10

Cesar Espinoza

Equity Real Estate & Company

November 5, 2024

ZillowVERIFIED

- Anabella

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Equity Real Estate & Company

Cesar Espinoza

Frank Marquez

Equity Real Estate & Company

Equity Real Estate & Company

Equity Real Estate & Company

Equity Real Estate & Company

Equity Real Estate & Company

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