Coldwell Banker Realty

We cannot recommend Jackie highly enough. After being referred by a friend who had an excellent experience with her, she exceeded every expectation we had. From the start, Jackie took the time to truly understand our familys needs and aesthetic tastes, ensuring we were only looking at homes that felt like the right fit. Navigating the Peninsula and specifically Palo Alto market is incredibly daunting, but Jackie was the ultimate guide. She didn't just show us houses; she educated us on the 'behind-the-scenes' mechanics of making offers in a hot market. Her strategies on how to actually win were what ultimately got us our home. Jackie was able to find us several off-market listings that we never would have seen otherwise. Beyond her professional expertise, she is incredibly warm, friendly, and easy to work with. She made a stressful process feel manageable and even enjoyable. If you want someone who knows the practice of real estate inside and out, look no further than Jackie.

Jackie (Jaleh) and Richard have helped us with both buying and selling, and we could not have asked for better agents. They are disciplined, thorough, and always on top of every detail and timeline. They take a smart approach to pricing and marketing, combining their own experience with input from local realtors, and personally run open houses to gather feedback. What stood out most is their communicationaEUR"Jackie (Jaleh) and Richard are attentive, responsive, and keep you informed every step of the way. Theyre resourceful in preparing a property for sale and make the whole process as smooth as possible. We truly appreciated their professionalism and dedication and would gladly work with them again.

We cannot thank Jackie and Richard enough for helping us buy our first home! We began our search with very little experience but a tight deadline, with our first child due in less than three months. In just a couple weeks, we had an accepted offer on a house that ticked all our boxes. We wholeheartedly recommend Jackie and Richard, especially to first-time buyers. They were always available in short notice to scope any opportunity. Jackie is a refreshing communicator. She responds quickly, remembers everything you say, and answers every question clearly. We really appreciated how diligently she follows up with the seller's side, so you're always informed what's going on during the nail-biting offer/negotiation stage. She handles all the nitty-gritty details but also manages the big picture, so that you're always prepared for the next step. In a hot market, Jackie managed to negotiate for us a below-asking price with contingencies. We had a funding scare during escrow, but Jackie handled it expertly. She has an extensive network for any housing needs. Richard's background in construction was extremely valuable as well. He helped us to figure out which houses would not only fit our dream lifestyle, but also hold the most long-term value. We learned so much just from viewing houses with him. Most importantly, Jackie and Richard are good people, who put your interests above all else. They emphasized that this was not just a transaction, but a partnership for the rest of our real-estate journey. We would love to work with them again.

We recently sold our home in Palo Alto with Jackie and Richard, and the experience exceeded every expectation. From the very first conversation, both Jackie and Richard were organized, knowledgeable, and refreshingly down to earth. They guided us thoughtfully on how much preparation and cosmetic work to invest before listing aEUR" honest, transparent advice that respected both our time and our budget. The results spoke for themselves: our home sold in under 7 days at $400,000 over asking price, with minimal stress and disruption to our lives. What set them apart was not just their expertise, but the genuine warmth and professionalism they brought to every step of the process. We always felt heard, respected, and in capable hands. If you are looking for agents you can truly trust aEUR" from pricing strategy to closing aEUR" Jackie and Richard are the team you want. We cannot recommend them highly enough.

Jackie provided us a step-by-step sales process based on her extensive knowledge and experience in the Menlo Park area. Her presales team delivered quick and effective services in preparing the property for sale. When we encountered unexpected issues during the sales process Jackie pivoted her sales strategy for a positive outcome which exceeded our expectations. Jackie provided excellent guidance, support and service in the successful sale of our condominium.