Coldwell Banker Realty

Charro was an amazing realtor. We met her over 3 year ago through a referral to assist us in selling the home in San Francisco. She was extremely helpful and instrumental in selling that home and obtaining the home we ultimately bought in Oakland. The process thanks to charro was a very smooth process. She went above and beyond the call of duty to insure that our needs and wants where met. We recently sold the home in Oakland and once again charro was the realtor for us. She worked tirelessly to get us what we wanted and she was relentless in that ultimately purpose. If you want someone who open honest fair and direct she is that realtor. We look at her as one of the family that's how close we've become so much so we call her "momma".

I cant say enough great things about Charo. She was always available, incredibly responsive, and fully committed to getting my home closed. She moved quickly, kept me informed every step of the way, and made what could have been a stressful process feel easy. Id absolutely work with her again and highly recommend her to anyone buying or selling a home.

I first connected with Charo when I noticed one of her listings and saw her contact number on a billboard. At the time, around September 2025, I was actively searching for a home but hadn't had any luck. Fast forward to recently aEUR" I came across a home in Alameda County and reached out to Charo to represent me. From the start, she was incredibly knowledgeable. She guided me through the entire process aEUR" explaining the disclosures, pulling the right comps, and helping me determine the strongest offer price. Our offer was actually identical to the winning buyer's, and we narrowly missed out, likely to a full cash offer. But Charo didn't skip a beat. Almost immediately, another home came up in the same area. She jumped on it right away, stayed highly engaged throughout, and made sure our offer stood out aEUR" and it got accepted! But she didn't stop there. Once we were in contract, she continued to look out for my best interests and successfully negotiated a significant amount off the purchase price. That was truly the cherry on top. On top of all of that, when I mentioned I needed some work done on the house, she went above and beyond by helping me find the right contractor and even sharing her own ideas on what improvements could be made. I am genuinely overwhelmed by the level of care and dedication Charo showed me throughout this entire journey. In all my experience, I have never come across a realtor who goes this far beyond for their clients. She is absolutely exceptional!

We had a wonderful experience working with Charo Ji throughout our home-buying journey. she is knowledgeable, responsive, and genuinely committed to helping us find the right home. She patiently answered all our questions and guided us through every step of the process. What stood out most was her professionalism, attention to detail, and dedication. She went above and beyond to gather detailed information about the house, helping us understand its history, condition, and important details so we could make a confident decision. She was also proactive in coordinating inspections, negotiations, and paperwork, ensuring everything stayed on track. Thank you for helping us find our new home!

After 15 years, reconnecting with Charo was such a gift. I was searching for a home around Fremont and San Jose, and from day one she was an absolute powerhouseaEUR"while also being incredibly empathetic and supportive. We worked through inventory constantly, and she helped me with every little detail, connected me to the right resources, and thoughtfully guided me through planning and decisions. Within just two months, she helped me find and purchase my dream home in Pleasanton. What I appreciated most was her patience and honesty. She never pushed or oversold a property just to rush a decision. Instead, she consistently gave her genuine opinions and made sure I felt confident every step of the way. Her support didnt stop after closing either. She also helped me rent out my Antioch home and continued to guide me with advice and resources along the way. That level of care and commitment is rare. Any buyer would be fortunate to have someone like Charo by their side. Beyond being a wonderful realtor, she has become someone I truly count on for advice and perspective even after moving into my home. I'm deeply grateful for her genuine support and careaEUR"some things simply cannot be measured by money.