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Benchmark realty

2500 21 st
Nashville, TN 37212

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Reviews:

Gena Foster

Benchmark realty

March 21, 2017

ZillowVERIFIED

This is easy. Worst experience dealing with a reality company ever. A guy came to my old house and we went over all the paperwork and things went well. I did a three month listing and when the agent was leaving he said he would be back at a later date to put a sign out and a lock box on the door. Well three months went by and i never heard from them again. No sign no lock box no showings. The day the three months was ip i went to there office and i talked to her. Told her i wasnt gonna continue with them and why and not once did i raise my voice or acted inappropriate in any way. I was actually trying to have an adult conversation about why i signed up with them then never heard anything from them again. She stops me in mid sentance and says she will get the paperwork i need to sign to drop them as my agent. When she came back in she said i didnt need to yell at her and maybe i shouldve called to get the sign and lock box out there. My jaw dropped. I said not once have i even raised raised my voice or was rude in any way. I told her i didnt come in here with any intention other than discuss my concearns about why i never heard from them again and to drop them for another company. Apparently i needed to do part of there job also and get the sign lock box and talk with interested buyers. I was so discusted that i was there as a client and handled my conaerns as an adult. Again i was floored how unprofessional rude and just plain nasty she was towards me. Well two weeks later i still had not received my house keys back from them in the mail yet and that id come get them after work. They said they would mail them that day. And the only thing they told me through that terrible experience that they actually did was mail my keys back. The next day i went to production reality and in the next month and a half i had six showings and two offers. Thank you production for everything. And if anyone wonders why i never called them in the three months i signed with chase. It was my first experience selling a home and after the first two weeks of no sign in the yard, lockbox or realiter feed back i started to wonder how you could forget to do a part of your job thats pretty major and still have my best interest in mind. And after three months it was very clear my best interest was not only not a concern but when i go in and inquire about it and be respedtful and have a grown up conversation. Im attacked by someone who wanted nothing more than have me sign the needed paperwork to end our so called bizz. And not only defensive but tried turning my concearns around and tell me maybe i should of called the guy she works with and yell at him. (again i never raised my voice or said anything inappropriate and it was very clear that i was not gonna be able to have any kind of adult conversation with someone who acted like a child who just wanted me out of there so she didnt have address the fact that they just dropped the ball. I wish nothing good for chase. And only hope that in the back of her head she knows how wrong she was to treat not only a person but a client like that. Again, thank you prodution for showing me how a professional Relitor acts and not only selling my house but helped me find anotherone to biy.

- Rickmhays

Gena Foster

Benchmark realty

September 11, 2017

ZillowVERIFIED

- Tabithaf1

Gena Foster

Benchmark realty

September 17, 2017

ZillowVERIFIED

- Fletcher

Gena Foster

Benchmark realty

September 11, 2017

ZillowVERIFIED

- Rockstar91268

Gena Foster

Benchmark realty

September 11, 2017

ZillowVERIFIED

- Alvretta

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Benchmark realty

Benchmark realty

Benchmark realty

Benchmark realty

Benchmark realty

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