Will Rahill

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

We had been casually looking for a place in Big Bear for a while, and we finally decided to check out some properties. We were referred to Melissa Evans-Gray with the Rahill Team by a friend of a friend. We are so incredibly happy that we were. From the first conversation she was incredibly informative, comforting and really seemed to get a good idea of what we were looking for. We have here a list of 4-5 properties that we wanted to look at in different areas in the city. She asked if she could add some properties that fit in with what we were looking for and create an itinerary for the day. We scheduled a viewing day and she arranged everything. She added multiple properties and arranged everything in order of area. She answered every question we had AND more! After a great day of touring we asked if we could go back to the first house of the day (one that she chose for us) and it just felt right. It was perfect for us. We were in escrow the next day, closed within a month and she guided us every step of the way. She had an amazing team of inspectors and contractors to help us make sure we werent going to have any surprises. The entire process was smooth and it was all due to Melissa! We cant recommend her enough. Weve worked with other realtors and this was by far the best experience.

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

Melisa was a pleasure to work with! We live 2 hours outside of Big Bear and we communicated primarily through text and email. Still, she was thorough, knowledgeable, and responsive. She prepared a list of about 7 homes that worked within our parameters, allowed us to visit each home, and gave her honest insight to each home without pressuring us in any way. She was very attuned to our wants and needs, and was patient with us throughout the process. We put in an offer on Sunday night and on Tuesday we were in escrow! We closed in about 30 days with no issues. She also shared her wealth of resources for renovations, projects, property management, etc, along with guiding us to ensure that all of our utilities were set up prior to closing. I would highly recommend Melisa to help meet your home buying needs.

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

Jose Madrigal was exceptional! Terrific response time and exceptional knowledge. He was very communicative and his negotiating skills were top-notch. I will be using them once more if I ever have a need to sell or buy. An empty lot came up for sale next to my property, although the owner of the lot did not accept my offers it was great working with this team.

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

Lori Davis assisted me in finding a condo in Big Bear. As someone completely unfamiliar with the Big Bear area where I was looking, I was incredibly fortunate to have her expertise and guidance. Lori was an absolute expert on everything and was with me every step of the way in navigating the entire process. This was invaluable as she was able to educate me on various options and potential considerations that would have cost me hours in research. Lori is incredibly helpful (far surpasses what I am accustomed to). I am not talking fluff kind of stuff. She knows people who can do things! I never had to research for how to get rid of furniture, hire an inspector, an electrician, and many other things too numerous to mention here. I am not near Big Bear and so this was beyond helpful. Lori's communication was prompt and clear - always. Lori was always very organized and her handling of the search, the showing, the offer, all of the forms and details, and well, just everything, was skillful and without hesitation. She was also very patient with me throughout. I truly felt like a top priority, which is very kind and professional of her because this property was not expensive and would not have earned her a big commission, but you would think I was looking for a 3M mansion! Lori made this a smooth and stress-free process from beginning to end. Lori is an example of the true "Gold Standard" for providing expert, friendly, effective and memorable service. I cannot thank her enough!

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

We had a fantastic experience working with Melissa on the purchase of our second home in Big Bear Lake! I called her on a random weekday in November, and she was available to meet and show us homes that same day. She quickly understood what we were looking for and made thoughtful recommendations based on our needs. Her knowledge of the local area and neighborhoods is invaluable. Melissa was generous with her time, even when we werent sure we were ready to make an offer. During escrow, she helped answer all our questions and made the process as smooth as possible with the sellers. Even after closing, she went above and beyond by sharing helpful local recommendationsaEUR"from contractors to restaurantsaEUR"to help us get settled. All in all, it was a great experience, and I would highly recommend her to anyone!