ZillowVERIFIEDThis review is so overdue, but the summary is Dale and Helen did an outstanding job getting our house ready to sell and then actually selling it and I cannot recommend them highly enough. Neither my husband nor I had family in the Bay Area and so we had always regarded our time there as a temporary thing. Well, the time had finally come - we were closing on a house in Washington and it was time to look at selling the house he had bought a long time ago. We?d kept up with all the major structural things - new pipes, updating the electric, a new sewer line, that sort of stuff - but the kitchen was still original and the primary bathroom was definitely nothing to write home about. While we finished closing on our new house, we started the process of interviewing various realtors. Dale and Helen stood out as honest, fair, and willing to give our project their attention. Moreover, at least one review said they had done a fantastic job managing the prep while the owner moved out of state. Sign me up! I am here to be another voice that they did an excellent job of managing the entire prep process and the sale itself. We met a few times before the move to go over some of the disclosure paperwork and discuss the things that might need to be done and what our budget was. The landscape work started even before the movers had our stuff loaded on the truck (and to be fair, it needed a lot of work) and I left the keys behind for the indoor contractor to start later that afternoon (along with the power brick and chair they loaned me when the power went out for my last two days at the house!). From that point, all I had to do was approve the work done and write checks and they took care of the entire process for me. I got timely updates and was happy to rely on their advice regarding what helps the house sell - after all, the whole point was that it wasn?t going to be our house anymore. When the house did go on the market, they did a lot to drum up interest and hosted open houses that weekend. We had a total of five offers presented to us for our selection and were absolutely amazed by the price we got for the house (even knowing it was a seller?s market!). Helen and Dale did a lot of legwork to support closing the deal, including pulling comps for the appraisal and answering questions as needed. From our point of view, all we had to do was choose the offer and sign the paperwork when the mobile notary came by our new house - they took care of absolutely everything else and we are incredibly grateful to them because navigating all of that from two states away could have been a nightmare. They were also incredibly supportive when, on closing day, a major medical complication came up that prevented us from being quite as celebratory as hoped (and indeed is the reason this review is so overdue). They called to check in multiple times after the fact and in general made it clear that we were humans to them and not just clients. I cannot say enough good things about how much it helped to have the house sale DONE while dealing with all of that and a huge part of it is because of their hard work. Other agents might promise the moon but Helen and Dale delivered for us and I never felt like just another house in the assembly line. I?d work with them again if we ever came back to the Bay Area.
