ZillowVERIFIEDFirst things first. If you read nothing else in this review, this should be your number one takeaway: After six weeks of house hunting and three rejected offers, we switched from our former real estate agent to Victor and had an offer accepted on an amazing house within the week. The longer version: As first-time home buyers facing a COVID-supercharged housing market, where prices were high, inventory was low, and other buyers were going way above asking and waiving contingencies left and right, there were more than a few discouraging moments in our first home-buying experience. Our hands were further tied by a low down payment, something that many sellers just couldnt look past. Before Victor, we worked with another agent with whom we submitted three offers, all of which were rejected. Thats not necessarily his fault, but throughout the process he was often inattentive and non communicative. He was a perfectly nice guy, but he was clearly overwhelmed with clients, and while we dont expect to be the center of any agents life, it was hard not to feel like we were getting the short shrift. Making matters worse was that he had dropped the ball on a lot of basic things: Giving us wildly low pricing estimates for repairs, unable to answer questions clearly (you wouldnt expect a realtor to know everything, but aEURoeyou never knowaEUR? came up a few too many times) and, most annoying of all, getting the offer deadline wrong on one home. After our third rejection, we knew it was time to call Victor.When we did, we knew we were on the right track right away. Victor knows this market like the back of his hand, and has a keen eye for things you wouldnt necessarily know to look for aEUR" repairs to make, potential issues in a given house, a Rolodex-like knowledge of neighborhoods and towns and nearby schools. That first call happened on a Tuesday. By that Saturday, we saw a home with Victor, decided to make an offer, and he came back to us that afternoon with a personalized, thorough 15-page market analysis. He also knew the selling agent, and utilized that relationship to craft an offer that addressed everything the sellers were looking for and protected our interests too. Our offer was accepted the following Monday. Six days. From speaking to Victor for the first time to getting an offer accepted, all in six days. And not only was our offer accepted, but we were able to keep the inspection contingency and came in below the banks appraised value of the home. In this wild market, that basically makes Victor a miracle worker.Victors dedication and involvement does not end when your offer is accepted. He has a small army of attorneys, insurance brokers, home inspectors, plumbers, security technicians, appliance repair teams and more who are all waiting in the wings to help you out. For example, when we did the final walkthrough of the house before closing, Victor ran the faucets and noticed the hot water was coming out yellow. The water heater had broken. In our heads, we were trying to figure out who we would need to call to get the problem fixed, how long would it take, could a new one be installed in the couple days between closing and moving in? What would it cost? Victor, without any prodding from us, immediately jumped on it, contacting his own plumber and coordinating the installation of the heater within 48 hours. To top it off, he even negotiated a credit for the new water heater from the sellers.Real estate agents get a bad reputation, but Victor is the opposite of every negative thing youve ever heard about the industry. He earned every penny of his commission. He is the real deal: Super smart and sharp, really friendly and personable, easy to talk to, can answer all your questions and doesnt treat any of them as aEURoedumb,aEUR? always makes time for you and is constantly encouraging. Hes got the connections, from sending you a plumber ASAP to recommending a great store for a replacement washing machine. And, he works fast aEUR" after less than a week of working with him and on our first offer together, we had gotten our house. The market can look pretty discouraging right now for first-time buyers, but Victors the right guy to get you through it. He got us through it and into our first home in just a week.
