Note: Reviews may include other agents on their team
What clients say about this agent....
Dummyhandle
Review for Member: Tracy Montgomery
ZillowVERIFIEDTracy did an outstanding job selling my house: first, she provided excellent advice on preparing my house for sale, second she provided accurate market comparables to help me determine listing price, and finally helped me market house which sold in one month! Tracy and her team made my selling experience so smooth. I really appreciate all the hard work and dedication and professionalism. Thank you!!!!
Petergriffiths72
Review for Member: Tracy Montgomery
ZillowVERIFIEDWe had renters for four years and were ready to sell. She gave us recommendations on how to enhance the house and the local market. Got the house fixed up in two weeks...two weeks later...BAM!! House was sold!! Awesome service and know how. By the way...we live 6 hours away and she handled everything for us.
Andythomp91
Review for Member: Tracy Montgomery
ZillowVERIFIEDTracy sold my home within 96 hours and was able to get me into my new home right after. Not only is she excellent but her entire team is as well. Her communication is excellent and she is very knowledgeable!
Zuser20160728083747675
Review for Member: Tracy Montgomery
ZillowVERIFIEDWe have used the Tracy Montgomery team for about 10 years. They have sold our homes, helped us to purchase our homes and even found us a rental when our home sold so fast. Our last home went under contract within a week. We had several hiccups along the way with the buyers but the Montgomery team always stayed positive and encouraging. We have been and are once again blessed to have them on our side while we look for our forever home as empty nesters. We highly recommend this team of amazing, respectable and assertive individuals.
Zuser20170503211320376
Review for Member: Tracy Montgomery
ZillowVERIFIEDI had a great experience with Lisa when purchasing my home as a first time buyer. She was very knowledgeable, communicated great throughout the entire process, & was very trustworthy! She made sure I understood every step being a first time buyer. Everything went perfectly smooth & I would highly recommend.
Aniisadori
Review for Member: Tracy Montgomery
ZillowVERIFIEDTracy is the BEST realtor ever and I just loved working with her and her team!!! She found me the perfect home and the process was seamless. Have recommended her to everyone I know, friends and family included!
Txgreen22
Review for Member: Tracy Montgomery
ZillowVERIFIEDTracy has been the 7th realtor we have worked with in 12 years. She was by far the worst and most unprofessional of the bunch. Extreme lack of communication on all levels. We would get emails the following morning because she had sent close to 11pm the night before saying "Sorry, just now seeing this..." then it would simply be the other agents email forwarded. No insight, advice or even "let me know what you all think." We were left guessing all the time. Her professional opinion, when received was lacking and no depth whatsoever. Closing was terrible. We were not told anything, to include what to expect, what we needed to do or even a simple it's almost time! There was zero communication. When we asked what was needed on our part, all we received was the final settlement statement. Nothing more. No explanation of the process. Closing date, we heard nothing all day (out of area sale). When we asked how things went, was it smooth, essentially what's going on, all Tracys only reply was literally "IT FUNDED" Not a word more I kid you not. She was useless. I do not recommend. It seems she gets all these listings, passes it off to her assistant then gets her commission. Oh, the stagers are useless. You could google home staging and follow it and be in the same position. For one of the biggest sales or purchases of your life, choose someone who is going to care and and be apart of your experience and not leave you constantly hanging.
Lb2278
Review for Member: Tracy Montgomery
ZillowVERIFIEDTracy was incredibly knowledgable, resourceful, and helpful. She is the hardest worker I know!! She hustled to get our house sold and went out of her way to make sure we were prepared every step of the way. In buying our new home, she was extremely patient with us in finding our perfect home!
Lynreyn3
Review for Member: Tracy Montgomery
ZillowVERIFIEDWe didn't have an agent when we made an offer on the house we purchased, and we liked working with Tracy so much that we asked her to represent us on both the purchase of the new house and the sale of our house. She provided support not only on the selling process, but also on recommendations on home repair and suggestions on how to get our house ready for sale at the highest possible amount. She always responded to texts and emails very quickly. We had some bumps in closing the sale on the old house, including 5 extensions due to the buyer's poor choice of mortgage companies and his marriage the week before closing (seriously!), but Tracy was there through it all. We were very pleased with her services and would recommend her to our friends.
Ramiro C.
Review for Member: Tracy Montgomery
ZillowVERIFIEDThis is the 2nd time that I've worked with Sandy Brabham from the Tracy Montgomery Team. Sandy is very responsive, punctual, and a pleasure to work with! Additionally, Tracy, and several other team members, helped, when Sandy couldn't (due to our last minute requests). If you are looking for knowledgeable, friendly, and great service, Sandy, and The Tracy Montgomery team, are the people you want to work with!
Zuser20151120105336058
Review for Member: Tracy Montgomery
ZillowVERIFIEDWe received excellent service and communication right from day one from the team. Even though ours was an international move, which complicated the stuff a little bit, Sandy made sure that all our requirements were met and everything was done in a timely manner. I also went with her recommendations on lender and insurance companies which helped us in the process. When Sandy was not available for personal reasons, Melissa took over the task and helped us select the house based on our requirements. This was handled seamlessly which tells a lot about how the team operates. I would definitely recommend The Tracy Montgomery Team for your real estate needs
Chatley12
Review for Member: Tracy Montgomery
ZillowVERIFIEDWe trusted Tracy and her team to not only sell our home, but help us to buy our next home. The sell if our home could not have gone better! It was smooth and easy and a great experience. We also had the pleasure of working with Sandy Brabham in the process of buying our new home. She was a delight to work with and seemed more like our friend than our agent! I would choose the Tracy Montgomery Team again!!!
SusanneBryan H.
Review for Member: Tracy Montgomery
ZillowVERIFIEDTracy and her team are all great to work with. We have used them for 3 different transactions and it has been a delight working with the entire team. They are extremely knowledgeable and helpful. I highly recommend the Tracy Montgomery Team to anyone needing a great, honest and reliable real estate professional!
User58328211
Review for Member: Tracy Montgomery
ZillowVERIFIEDMy husband and I were clueless about buying a home and the Tracy Montgomery team were very helpful and patient to all of our questions. They made sure we saw every house we were interested in as soon as possible and they were very knowledgable about the surrounding schools and recent homes sold in the area. I will definitely recommend the Tracy Montgomery team to friends and family.
T S.
Review for Member: Tracy Montgomery
ZillowVERIFIEDTracy Montgomery, is an awesome person she quick to respond to any of your questions, she was able to help me understand process of buying a house. I would highly recommend her to any of my friends and family that are looking for a home to buy.
Anonymous112233
Review for Member: Tracy Montgomery
ZillowVERIFIEDThank you so much for showing us our dream home!! We really appreciate the time you took with us on our purchase. The Tracy Montgomery Team was always helpful and answered all the questions we had.
Linz06lrs
Review for Member: Tracy Montgomery
ZillowVERIFIEDThis is the second home we have purchased and the first home we sold with Sandy from the Tracy Montgomery team. She has made everything so easy and seamless. Buying and selling can be extremely stressful, I couldn't imagine doing it with out her. Very impressed with her communication and willingness to be available for us.
Leya N.
Review for Member: Tracy Montgomery
ZillowVERIFIEDEvery phone call answered, every questioned answered, Tracy and her team were wonderful!!! Would highly recommend to anyone. Got top dollar and am so thankful.
Leshchat2
Review for Member: Tracy Montgomery
ZillowVERIFIEDI interviewed 10 Real Estate Agents for two solid days looking for the right combination, Man what an eye opener!! 7 out of 10 had no clue, and out of the final 3, Mellissa Nelson of the Tracy Montgomery Keller Williams group was the obvious choice. They took a team approach to the marketing and selling of my home so there were several people involved not just one person, this freed up Mellissa to spent the bulk of her time following up with other agents who showed my home, monitoring the MLS listings and other marketing duties. Mellissa was never further than a phone call away and was always available to talk to me. Funny thing, several of the agents I interviewed said they had customers for my house waiting...I never saw any of them bring a client in. Mellissa said she had some and we were showing the day the sign went up. Thanks to Mellissa Nelson and the Tracy Montgomery Keller Williams team , IM a very satisfied customer and will do business with them again.
Andr H.
Review for Member: Tracy Montgomery
ZillowVERIFIEDWe're repeat customers! Tracy has yet to disappoint us! Truly a great team... We've had the privilege of purchasing/selling three homes with the Tracy Montgomery Team prior to this 2015 sell and look forward to our next home purchase in partnership with this team.
Dre750
Review for Member: Tracy Montgomery
ZillowVERIFIEDWe're repeat customers! Tracy has yet to disappoint us! Truly a great team... We've had the privilege of purchasing/selling three homes with the Tracy Montgomery Team prior to this 2015 sell and look forward to our next home purchase in partnership with this team.
Zuser20150618065450595
Review for Member: Tracy Montgomery
ZillowVERIFIEDWhen I first moved to the Houston area, Tracy sold us our home in Huffman. It was a great experience and since then, Tracy helped us sell that home, buy a home in Kingwood which we recently sold. All four times, Tracy and her team have been professional, efficient and have gone above and beyond what is expected. Many years ago, I referred to her as my realtor but now I feel I can refer to her as my friend as well. I highly recommend Tracy Montgomery and her team!
ElliotLye
Review for Member: Tracy Montgomery
ZillowVERIFIEDContacted Sandy Brabham, one of the members of the Tracy Montgomery Team and I am now typing this from the living room of our new home not even two months later! She was extremely knowledgable about the area and surrounding areas that we were looking at and quickly moved on everything we liked and with the upmost efficiency. I 100% recommend her, especially to anyone looking in Northeast Houston!
India L.
Review for Member: Tracy Montgomery
ZillowVERIFIEDTracy and her team helped me find a new tenant for my rental property very quickly. She and her team are very professional and efficient! I will definitely use them again.
Gilesbc
Review for Member: Tracy Montgomery
ZillowVERIFIEDWe were fortunate to have Sandy help us with the sale of our home. She is honest, dependable, punctual, and hard working. She places highest priority on her customers and makes the selling and buying experience enjoyable. Sandy and the Tracy Montgomery Team know the Houston market better than any realtor firm.
Farmliving4life
Review for Member: Tracy Montgomery
ZillowVERIFIEDSandy Brabham was our Realty Agent. We were wanting to sell our home at a reasonable price but as soon as possible. Sandy spoke with Tracy Montgomery on the market assessment for our area. We ended up putting our home up for sale at a higher price, and got more for the house than we had anticipated. When preparing to put the house on the market Sandy walked through each room giving us advise on what to fix and things that we were going to do...but they would not bring any more value to our home, so we opted not to do. She saved us time, and money. We ran in to some snags with other realtors coming through our home unannounced and she promptly and professionally took care that the issue did not happen again. We were extremely pleased with the professionalism, especially when we were becoming exhausted from the prep work. She was highly encouraging, always ready to help and advise, and prompt on her responses to us. I've recommended the Tracy Montgomery Team to those in Houston that I know are looking to relocate. They are very knowledgeable in all of the options available in the local housing market. The Tracy Montgomery Team are highly motivated, knowledgeable, and professional!
Houstonhighlander
Review for Member: Tracy Montgomery
ZillowVERIFIEDWe had listed our house initially through another realtor and had no results for 90 days. Once our contract expired with that realtor we called The Tracy Montgomery team and consulted with Sandy and in less than 30 days we had sold our home. Thanks Sandy!
Droper10
Review for Member: Tracy Montgomery
ZillowVERIFIEDIt is always such a pleasure to work with Tracy ! We use her for all of our real estate needs. She is super knowledgable of the Houston market & works very hard to fulfill each customers needs. Tracy's team are the experts in real estate. I highly recommend Tracy & her Keller Williams team !! 5-stars !
Jnegron17
Review for Member: Tracy Montgomery
ZillowVERIFIEDTracy has been amazing to work with! She is very proffesional. She works with an a wonderful photographer to showcase your home in the best light. She also dacilitated in helping us find contractors to fix items in our home. She has been very available through the whole process . We have felt very confident in her advise and expertise in regards to pricing and our neighborhood. We are very happy as we have accepted an offer after our home being on the market for 4 days! We highly reccomend her.
Zuser20140623083026245
Review for Member: Tracy Montgomery
ZillowVERIFIEDJust closed a home with Tracy. Over the years I've had the opportunity to work with several Realtors and Tracy is fantastic. Great communication and easy to work with.
Angi33
Review for Member: Tracy Montgomery
ZillowVERIFIEDI had a pleasant experience with Tracy. She was Professional, and prompt in allour areas. I listed my house at the end of May, had many immediated showings and just signed a contract yesterday, June 17,2014. I highly recommend her to anyonelooking to list a home for sale. T
Mleeklemme4171
Review for Member: Tracy Montgomery
ZillowVERIFIEDFirst class agent!! I have used Tracy Montgomery over the years for 2 sales and 2 purchases of homes and I would use no other agent. She is wonderful to work with and has gotten me the best price with every contract. She has been in the business for years and her expertise shows.
ScottWayne8
Review for Member: Tracy Montgomery
ZillowVERIFIEDHad a very negative experience with this realtor. We listed with her in April 2014 and in full disclosure, our home did sell. Her attitude was awful from our initial meeting. Should have trusted my gut. I told my wife after the meeting that Tracy acted liked she couldn't care less if we listed with her or not. She did not communicate with us at all until she called my wife to say she was sending over a "full price offer". What was never disclosed to us was that in the offer, we were to pay $3,000 towards the buyer's closing costs. I did read the contract and again, in fairness, I didn't catch it. This is where Tracy Montgomery's unprofessionalism really showed itself. When I called her to ask about the $3,000 seller contribution, she told me that she had told me about it. Untrue. She then said that she told my wife about it. Also untrue. In fact, she had never discussed the terms of the offer with us whatsoever. She went on to say that she would not have neglected to tell us about the seller contribution because "she's never done that in 17 years as a realtor." When an issue wight he buyers put the deal in jeopardy, Tracy never called us, instead forwarding a string of emails from the buyer's lender and the title company with Tracy's only input being "omg not believing this". That's actually all she said to us about the situation. No advice, explanation of the situation...nothing. After not hearing anything from her for a couple of days, I left a message for the team leader of her office asking for a call to tell us what was going on since Tracy would not communicate with us. The team leader of Keller Williams Realty Northeast never returned a call either.The issue with the buyers was eventually resolved. No word from our realtor. We found out from the title company. In fact, we never heard from our realtor Tracy Montgomery from that point on. We received a stock email from her assistant when the file funded.I contacted Tracy and asked for her to meet us halfway on the $3,000 we lost. I felt this was fair because I had indeed missed it in the contract myself. But it should not have been my responsibility to search it out. She should have advised us what the counter was. Her response was that she did nothing wrong and so why would she return any of the commission. She took absolutely no responsibility. She also said she didn't remember her discussion with us because "it was so long ago" (we closed yesterday, 6/11) and "she's done so many transactions since then." You can't make this stuff up...she really said this.My mother spent most of her career working for Keller Williams and she would have been appalled at the lack of professionalism and ethics from this "top performer". I hope someone can benefit from our horrendous experience with this realtor. If you are looking for an agent to communicate with you and protect your best interests, keep looking. This one only cares about her own commissions.
User42340
Review for Member: Tracy Montgomery
ZillowVERIFIEDTracy was approachable and readily available throughout the buying and selling process. Her team made buying and selling a quick process for us. Definitely highly recommend her sevices!