Note: Reviews may include other agents on their team
What clients say about this agent....
Katelynrpalmer
Review for Member: Tom Rumble
Zillow
ReviewTom made the selling process completely painless when we decided to sell our active short-term rental property with private access to Lake Michigan. He knew how to showcase a property this special, stayed ahead of every issue, and kept us informed the whole way through. What could've been a stressful, drawn-out process was smooth from start to finish. Toms local market expertise and genuine care for his clients make all the difference.
Kgblades
Review for Member: Tom Rumble
Zillow
Review Tom was instrumental in helping us obtain a critical piece of property adjacent to our lakefront cottage. Thanks to his communication and negotiation skills, we were able to close on it for less than expected. I'd absolutely recommend his services!
Zuser20150518175355858
Review for Member: Tom Rumble
Zillow
Review Tom is awesome! We were looking for someone to help us with some questions that came up while our family was trying to sell a house on our own. Not only did he answer our questions, but he also went above and beyond by doing some extra research for us. He called and emailed back exactly when he said he would and gave us a lot of very useful information. Tom is the go-to guy for anyone looking for a knowledgeable, responsive realtor!
Ryan O.
Review for Member: Tom Rumble
Zillow
Review We just closed on our Up North home with Tom as our agent and can't say enough positive things about working with him. If you're looking for the best realtor in Northern Michigan, choose Tom... He's highly professional, knows the market and local intricacies across the entire region, and (most importantly) will fight for you and your family. Tom is light years ahead of every other realtor we've ever worked with; many who seem to just be along for the ride and commission. Tom was active and driving the process at every phase. He never pressured us or grew impatient while we were looking across a wide swath of the region and many different/evolving features we valued. And he made sure we had full understanding of the opportunities and challenges of each property, which was incredibly valuable when we inevitably viewed every property through "rose tinted lenses" of excitement. Tom really shined during the offer and closing process. Where most other agents will slide into the background, Tom continued to lead from the front to ensure we closed on time despite several curve balls thrown by our lender and third party entities. Tom's team is great too... Recommend at least checking with the network of lenders he works with before committing to a national bank. That would have saved us some major headaches and time. Tom solved (huge) problems for us and didn't just admire them with us. He fought for us... Always professionally but didn't hesitate to lean on people that weren't holding up on their end. For reasons out of our control, we would not have been able to close on our home without Tom and his team; but they found a way to make it happen. Now we're finishing up our first weekend in our new (to us) lakefront cabin and couldn't be happier. Thanks for everything, Tom Ryan and Crystal
Danlivingston3
Review for Member: Tom Rumble
Zillow
Review My wife and I enjoyed working with Tom on our new property. Above all, he communicated with us promptly and professionally. He helped us make a major decision on our vacation home and provided lots of advice. We highly recommend. Dan & Lyn
Doug F.
Review for Member: Tom Rumble
Zillow
Review We historically have not worked with realtors in either our search or sale of homes. Tom has changed that entirely for us; he is the consummate professional - excellent communicator, great advisor, and incredibly knowledgeable of the markets, properties and agents throughout the state. We have been impressed with his responsiveness, availability, and proactive recommendations. Most importantly for us - we just plain like Tom, he's earned our trust and we would strongly recommend him to others.
Larry L.
Review for Member: Tom Rumble
Zillow
Review My experience with Tom was top notch. Hes a total professional, very thorough and very forthright. There are no aEURoegray areasaEUR? with Tom when it comes to details and communication, everything is covered and nothing is left to ambiguity or surprise, and that is important because in Northern Michigan many of the real estate agents can be apathetic or downright sloppy. Not with Tom though, he made sure that every single detail was covered and that really shows the highest level of dedication and commitment. You can be assured that everything is done right and youll have the comfort of confidence in him on your side, and that is priceless when it comes to a real estate deal, especially in Northern Michigan. The man does what he says, and says what he does which means that you are never left in the dark. Ive had experience with several agents in the past with various homes that I have bought and sold, as well as knowing a few others, but Tom is as good as it gets. A total professional and probably the best real estate agent in North Michigan and beyond. I cant recommend him highly enough.
Jstebbins3221
Review for Member: Tom Rumble
Zillow
Review There is a huge difference when you pick the right Realtor. We had our executive home located North of Grand Rapids, Michigan listed with another company without success for months, then we met Tom. He was able to guide us through the transaction process effectively and very smoothly. He sold our home in just a couple of weeks, for a very good price. Not only did he communicate effectively throughout the sale, but we felt that our best interest was always his top priority. When an issue did arise, he was there to resolve it quickly for our benefit with his years of experience negotiating home sales. One thing in particular stands out; The title company made a mistake in its calculation and when we notified Tom, he was on it immediately and was told it would be corrected, when the title company failed to back up the mistake, Tom reimbursed us out of his own pocket saying he will always stand by his clients. Those kinds of business practices and ethics are hard to find in today's world. We will always use Tom Rumble for all of our Real Estate needs and will always refer him to our friends and family. If you are buying or selling any real estate, do yourself a favor and call Tom, you will not be disappointed. Thanks again Tom, your hard work paid off immensely for our family.
Kev C.
Review for Member: Tom Rumble
Zillow
Review Excellent Experience. I used to think that it was only important to hire the best for brain surgery and divorce lawyers. I would have to say a good realtor is worth the added expense. For some tasks you get what you pay for. We found a desirable home in our price range. By purest good fortune our cold contact information was given to Tom Rumble. Long story short, Tom was the best realtor I've ever dealt with. He treated the deal like it was his own, did his research and worked more diligently to make the deal happen than anyone could have expected. From the time we said go he was on a mission to make it happen. This was a prime location with multiple offers over a couple days, and Tom made sure we closed the offer. He cost extra, but that extra was the difference between capturing a desirable home and starting the search over again. His experience, professionalism was a cut above. And unlike any other realtor I've had over the past 40 years, he has stayed in touch after the closing to make sure the transition is smooth and successful. I've never had so much as a good realtor in the past. I never thought I'd experience an excellent realtor. But Tom Rumble is an excellent realtor/broker, the only one I've worked with that I would consider recommending to others. I felt that to Tom, it was our satisfaction and success that was his number one concern, not simply the commission at closing. It was refreshing. Summary: Very satisfied from start to finish. Tom's services were worth the extra, and there is no doubt we would not have been successful in our purchase if we had any other realtor.
Mxxygnttnw
Review for Member: Tom Rumble
Zillow
Review Five stars just isnt enough when you have worked with Tom. I cannot say enough about Tom as person or a realtor. When I decided to hire Tom I knew that I was giving him a listing that was already a problem. It was a house that not only had a small niche of buyers due to it being on an island and other difficulties but it had also been on the market for slightly over a year, listed with another realtor at a price that wasnt realistic. I also told him I needed it sold in a certain time frame. Even with all that Tom was able to relist my home and get the job done. He was courteous and professional throughout the entire transaction. He also knew that communication was huge for me and communicated with me every step of the way. Selling a home was new to me and I had many questions and concerns. Tom is a patient, kind, and compassionate person. He wasnt just selling my home and treating me as a sale but truly cared about how I felt and what I was going through. If you want to work with a professional person who will go above and beyond for you and your home this is the guy. You are truly doing yourself a disservice if you do not hire Tom to sell your home.
Kyle W.
Review for Member: Tom Rumble
Zillow
Review This man was on a mission to find the right house for me! First time buyer here and I had a previous realtor that just rushed me along and I almost bought a money pit of a home. I backed out and decided to look for a new realtor. I was set up with Tom Rumble. let me tell you, you will not be disappointed working with this dedicated Realtor. He worked endless hours putting in offers, looked at homes for me when I couldn't, stayed in contact with me with updates, always returned my calls when I had questions and talked me out of some bad buys. He wanted to make sure I was going to have equity in the new home also making sure it was in my budget. He is also very good at spotting issues with the home that may cause you problems down the line. No matter if its a small first time house or a larger upgrade Tom Rumble is your guy. He fought tooth and nail to get me a good deal. And a good deal he found. Worked his magic and acquired a few bonuses for my new home at no extra cost to me. Leaving me in a good place to start my new life. Thanks Tom!
Lanceforney
Review for Member: Tom Rumble
Zillow
Review You took so much off my plate and I couldnt have done it without you. Any agent can help you buy or sell a home, but a great agent cares about their goals and has a passion for helping. I highly recommend Tom Rumble! Proactive, organized and great every step of the way! Please dont hesitate to give him a call for all your realtor needs.
Rachel B.
Review for Member: Tom Rumble
Zillow
Review I connected with Tom via realtor.com when I expressed interest in a cabin up North. He reached out to me right away and offered to assist my husband and I. Tom was eager and helpful in answering my many questions about buying a 2nd home up North. I liked Tom from the very first time I talked to him. He is a straight shooter just like I amaEUR|.. no bullaEUR| just get-r-done kind of person. I knew Tom had much larger real estate investments that he was working on besides my little oneaEUR|.. but he was always responsive, and he treated me as if my little cabin purchase was just as important as all the other ones he was working on. When I called him to let him know that I wanted to see some homes on the weekend, he always made it happen. My husband and I are thrilled to call Tom and Bridgette our new friends and we hope to see them from time to time when we are up North.
Cjonwheels3
Review for Member: Tom Rumble
Zillow
Review It is my great pleasure to leave a review for realtor Tom Rumble. Tom has done an outstanding job selling my duplex. This comes after the market cooled and interest rates went up, so the place didnt just sell itself. Tom managed to get me more than the asking price. When the inspection showed items to be repaired or drop the price, he was able to negotiate for only a partial lowering of the repair amount. He has all the contacts to be able to handle a 1031 exchange, deal with property managers, title companies, mortgage companies, and all the moving pieces that can complicate a transaction with real estate. He exceeded my expectations and made what could have been a trying experience almost seamless. Thanks Tom!
JamesJohnson697
Review for Member: Tom Rumble
Zillow
Review Tom was extremely thorough advocating for me as the buyer. He worked the fine print to make sure I was getting a great deal on a solid house. Great communication and readily available for questions.
Michael & Suzanne P.
Review for Member: Tom Rumble
We can't say enough about the professionalism and the expertise and knowledge base that Tom Rumble provided for the sale of our home and business MY husband and I didn't even know we needed this guy prior to meeting him. After speaking with him we realized this guy was our guy. Not only because we felt comfortable with him, we also felt that this guy had our back, that he would work for us, and he did he blew us away with what he knows about real estate and what's right. If you want the job done right and you are looking for that real estate agent that knows his job and gets things done. Get this guy. What an amazing job he did. And he did it in 17 days! WOW....Thank you so much Tom.
Dean T.
Review for Member: Tom Rumble
Zillow
Review Lori worked with us to find and purchase our new home. Since this was our first home purchase, she was able to guide us through all the ins and outs of what was needed and what to expect. She is knowledgeable and was able to answer all our questions quickly and thoroughly.She worked as a much-needed intermediary between us and the sellers, as well as inspectors and lenders. I would absolutely recommend her as your agent.
Lafountainvictoria2319
Review for Member: Tom Rumble
Zillow
Review Very helpful through the entire process of purchasing my home. Knew how to communicate with the seller. Though he could be difficult. Advised me on what to do when purchasing my home. What to look for, what should be avoided. Would highly recommend.
Zuser20161216163444445
Review for Member: Tom Rumble
Zillow
Review We hired Rumble and Powers Real Estate Group in November 2019 to sell our home. We were given no warning that they were going to take pictures of our house, so we had no time to clean it and make it look presentable for the listing photos. They came at 5:30pm, which means it's dark out. All the pictures were dark, and were done with an older camera, so they came out very grainy. We didn't really talk to Tom very much, as we dealt with Lori for the most part. She didn't really give us any pointers to make our house look more presentable for showings, or do any real marketing for our house. The description given for the house only spoke of the square footage and how many rooms were in the home. She didn't really try to sell the house in the description. She eventually told us we should probably get updated photos and to do a virtual tour of the house. She didn't come out to do that, we had to do that. I also had to upload those to Zillow, as she never actually did it. Back in August of 2020, she said we should lower the price of the house, but we should take it off the market, and then relist it. She assured us that the new contract was the same as the previous one, so we signed it without reading it because we trusted our realtor. The same day we signed it, we decided to take it off the market completely since my husband was deployed and he didn't want me to have to pack the house up by myself, and we weren't really satisfied with Lori's services. Lori sent over that paperwork and we signed it. What we didn't know is that she didn't expire the listing as she had led us to believe, but just withdrew the listing, making it so she still had control over our house. Fast forward to November 2020, we decided to relist the house with another realtor, only to find out Lori never expired the listing. She claimed that she didn't expire listings early, even though we had already passed the expiration of our original contract. Turns out she had made the new listing agreement last another year, without telling us. She also changed the terms to the cancellation policy and never informed us of that. Thankfully we were allowed to transfer our listing after fighting with her and her broker over it for about a week. I will never recommend Lori Powers to anyone. She isn't a very trustworthy realtor and apparently sees no issue trying to screw over a military family, especially when the service member is deployed.
Zuser20160314095444160
Review for Member: Tom Rumble
Zillow
Review Lori Powers and Tom Rumble are amazing. They are who we would recommend to anyone looking to buy or sell a home. They are the main reason we now have the home of our dreams. They helped us all the way through the process and over all of the bumps along the way. They are knowledgeable, professional, and always kept us informed throughout the process. Tom and Lori are absolutely the team you want in your corner.
Kansascity1987
Review for Member: Tom Rumble
Zillow
Review It's a big deal to put your trust and confidence into someone that's helping you make one of the biggest purchases in your life. My Husband and I are so thankful for Lori Powers and Tom Rumble. They just helped us purchase our first home and made the entire process happen so smoothly. They are very personable which made it fun to work with them. They are highly knowledgeable and are great at what they do. Tom and Lori are huge advocates for educating their clients and we couldn't have appreciated that more. We truly felt that they had our best interests at heart the entire time! We will definitely be working with them in the future!
Brook P.
Review for Member: Tom Rumble
Zillow
Review Thanks you Lori & Tom for helping us through all the craziness that comes with buying and selling a home. You made the process so easy and your expertise allowed us to gain so much knowledge about both home selling and buying. We were so blessed to work with you guys and wish you the best as you continue in your phenomenal work ?? - Jake & Brooke West
Juleeann
Review for Member: Tom Rumble
Zillow
Review We were ecstatic to find Lori Powers and Tom Rumble to help us sell our home of 41 years. Their professionalism and attention to detail helped us sell (and buy a new home) within a month and 1/2 of listing our home. And as an added bonus we received more than our asking price. They answered the phone 99% of the times we called (which was often). They explained offers and details in a language we could understand! They didn't miss one thing in the complicated world of selling and buying a home. I cannot recommend these two enough. If there were 10 stars in the above rating we could give them 11. If you are thinking of buying and/or selling your home give Lori Powers or Tom Rumble a call. Win! Win!
Steven H.
Review for Member: Tom Rumble
If you need to sell they are the realtors you need. they went above and beyond the duty of a realtor to sell a house for me totally awesome people.
John S.
Review for Member: Tom Rumble
Zillow
Review Tom and Lori represented us extremely well in the sale of our house. They are very experienced professionals and that was obvious in their handling of every aspect of our house sale. At our first meeting, they displayed their knowledge of the local market and gave us a thorough review of the comps in our neighborhood. The listing strategy they recommended resulted in an offer within two days of hitting the market. As our representative in the sale negotiations, they were able to secure a very favorable offer beyond our initial expectations. They were accessible and responsive to any questions that we had regarding details of the listing, showings and closing. We would highly recommend them to anyone needing a top-notch team of realtors.
Cathieschau
Review for Member: Tom Rumble
Zillow
Review Lori and Tom are simply phenomenal. They negotiated on our behalf so well that we ended up in our dream house after an incredible turn of events. They were an absolute pleasure to work with and attended patiently to every detail throughout our selling and buying journey aEUR" which had many twists and turns. Every step of the way, we felt totally confident in their expertise. They know the markets to a deeper extent than most, and their vast experience gives them an edge, which they use entirely to their clients advantage. They worked extremely hard on our behalf and were tremendously grateful. Were certain that wed never have ended up in such a fantastic house, nor sold our own house for such a good price, if wed used another realtor. If youre looking to sell or buy, call Tom and Lori NOW. Youll be delighted. We cant recommend them highly enough.
Juventinoquintana
Review for Member: Tom Rumble
Zillow
Review We had a great experience working with Lori / Tom in buying a house. We are so glad that we found them when we really needed help on finding the right place and the right house that fit our family and budget.Lori and Tom were very professionals and easy to work with. Lori always answered all of our questions and always assist us in all the process of getting a house, their knowledge, experience, dedication and negotiations skills make them the Best in their job..We will always be thankful for all the help they provided us..Regards,Quintana & Ramirez family..
You3986
Review for Member: Tom Rumble
Zillow
Review It had been a while since I sold a home and it was the first time selling a home alone. My home was on the market for approximately 3 months. We talked about initial price and decided to push the market. We had plenty of interest on the initial listing, however, the offers were low. Instead of taking a lower offer, Lori and Tom kept relisting the home monthly until we got it in front of the right party. Not once was I pressured to lower the price. I appreciated that because I had heard from friends that their realtor wanted to keep lowering the price. In the end, we got a higher offer that allowed me to purchase a home better suited for me.Lori and Tom did a great job of communicating all facets of the buying and selling process. They were experts at when to communicate. They would check in from time to time and would always take my calls. Throughout the process, I felt like I was their only client when they likely had 10 other deals going on at the same time. Also, they are well versed in the entire home buying experience including listing, buying, financing and inspections. They are the total package. Lastly, they are two of the nicest people you will every meet. As stated above, I always felt like I was their number one client. Give them a try, you wont be disappointed.
Browerlena
Review for Member: Tom Rumble
Zillow
Review Ladies and gentlemen, the devil is in the details! I cannot thank Lori enough for selling my home. She truly went above and beyond and guided me through the process with the least amount of stress as possible. I was 6,000 miles away from the home, with a toddler and pregnant while my husband was on a deployment. We ran into several roadblocks while preparing to sell but Lori arranged everything remotely and communicated every step and minutiae. Because I was not physically in the area, Lori frequently checked in on the property and communicated anything that would be helpful with selling. Lori's team really listened to me and was extremely flexible in problem solving. I always felt at ease and trusted that her team had my best interest. If I every choose to buy in the area again, I will definitely go through Rumble and Powers. Thank you again for everything!
Jesse49007
Review for Member: Tom Rumble
Zillow
Review Me and my wife had the pleasure of meeting Lori/Tom Power back in March of 2017 looking to sell our home, it was a very stressful time, but they assure us they would get the house sold. There knowledge and professionalism help us get the house ready to sell. long story short the house was sold in May of 2017. Me and my wife is very grateful. Thanks Lori and Tom you guys rock lol
Bmb980
Review for Member: Tom Rumble
Zillow
Review We had a great experience working with ListTrue while selling our home. In the past I have had, well, "underwhelming" experiences with Real Estate transactions (and agents). Due to this, we initially set out to sell this home by owner. Shortly after listing FSBO I was introduced to ListTrue indirectly, and after several conversations it was clear to me that they handled their business differently from what I had experienced in the past. Tom and Lori treated the entire process as a professional business transaction and clearly articulated their plans to handle the items I was most concerned about - contract language; managing the post-contract items (appraisal, inspection, etc); and ensuring a drama-free close. After listing with them, we were pleasantly surprised to find that they also provided excellent advice and guidance in areas where we were already pretty comfortable - marketing, negotiation, and staging. While our overall experience was wholly positive, there are two anecdotal examples that help to illustrate why we felt we got excellent value from of the "cost" of having a seller's agent. The first is related to market experience and savvy - early in our process we received an offer that was contingent upon our buyer's selling their home. While the offer itself was solid, there were some nuanced "warning signs" that our ListTrue agent picked up from the buyers and their agent. This led him to make some recommendations to us with regard to how we structured the contingency addendum that gave us increased flexibility if future offers came in. This guidance ended up paying off for us in a big way as our original buyers became unresponsive and a new buyer came in on a tight timeline. The second example had to do with how our home was marketed. We had done tons of legwork preparing for a FSBO approach (like creating a full scale website for our home), and this generated a significant amount of upfront interest. However, as this initial interest tailed off, ListTrue (Tom in particular) was able to use the MLS and other Real Estate databases to look specifically for buyers that would be a good fit for our home and then engage their agents. This proved to be a very interesting and targeted way to aEURoemeetaEUR? potential buyers that we would never have had access to without a proactive and motivated agent.Overall, we would not hesitate to recommend ListTrue as a sellers agent. They were professional, responsive, straightforward to deal with, and ultimately provided us a strong value in the sale of our home.
User25848836
Review for Member: Tom Rumble
Zillow
Review If you're looking for one of the most responsive (day/night/weekends/holidays) and efficient professionals in the industry, you've found it here! Absolutely no issues from beginning to end and even picked up the phone for a consult weeks after the sale. Negotiated well into the night for the best deal. The use of new technology, and a forward thinking approach to the process, made life much easier than I had anticipated going into the sale of our home.
Sandy W.
Review for Member: Tom Rumble
Zillow
Review Tom and Lori assisted us with selling our beautiful bed and breakfast in Pentwater, MI. We worked primarily with Tom, but I know that Lori was instrumental as well. Tom went ABOVE AND BEYOND his responsibilities for us; he truly made the closing happen. We faced many banking frustrations and lack of professionalism, and he was our voice and fought for us! Without him, I think we would still be waiting to close. Our professional agreement and relationship with Tom worked out beautifully...we showed the property and sold the home and lifestyle while he took care of all the paperwork (huge!). He also assisted with real estate knowledge in areas that we were lacking. Highly recommend this team!
Ans33
Review for Member: Tom Rumble
Zillow
Review Lori was our buyer's agent in a recent purchase. As first time buyers, we had lots of questions along the way. Both Tom and Lori were extremely responsive, knowledgeable, professional and well versed in the local market. Thank you so much Tom and Lori, we are thrilled with our new home and very grateful for your time, hard work, and expertise!
