Note: Reviews may include other agents on their team
What clients say about this agent....
Luke T.
Review for Member: Sue Lusk-Gleich & The Columbus Team
ZillowVERIFIEDStefanie was an absolute pleasure to work with. She really takes the time to understand what youre looking for, and once she does, she will find it for you. She knows the area better than anyone and is an expert on the process, start to finish. Stefanie goes above and beyond and knows whats needed to get it done. I would recommend Stefanie to family, friends, coworkers, and anyone else willing to listen.
Dreama L.
Review for Member: Sue Lusk-Gleich & The Columbus Team
Stefanie Halbert sold my house for me. Her and her team did a great presentation, video, pics etc. They knocked it out of the park! What a great job. It was fast and very professional. So thank you all. I will be using Stefanie again in the future!
Cedrabek1
Review for Member: Sue Lusk-Gleich & The Columbus Team
ZillowVERIFIEDHeather was a pleasure to work with from start to finish! She is so knowledgeable and organized and explains every part of the process clearly as you go. She truly cares about her clients and is passionate about helping them. In this tough market, we were about to give up on finding the right house, but Heather fought for us and helped guide us to write the best offer we could and it was accepted! Heather also worked extremely hard to make sure we closed on time and that the process of selling our other house was smooth. She helped us make our house look great and get the best offer possible. We highly recommend Heather and the Columbus Team!
Cml214
Review for Member: Sue Lusk-Gleich & The Columbus Team
ZillowVERIFIEDI worked with the Columbus Team to buy my first house back in 2008, after relocating to Columbus, OH and then again in 2017 to sell that home and purchase a new one.When searching for our next perfect house, we appreciated the expertise our realtor, Erin Ogden Oxender, brought to the table. You cannot assume all realtors know the intricacies of writing offer contracts and clauses and we learned just how lucky we were to have someone as knowledge as Erin, as well as the broader team she works with, on our side when we came up against some unique offer situations! We had an equally great experience as home sellers when we went into contract on a new home and it was finally time to sell our Clintonville home! We believed our home was list ready until we worked with their home stager who made multiple trips to our house to give advice on paint colors, staging and furniture placements as well as decorating tips. The photographer who shot our listing photos made our home sparkle in pictures (even on a rainy, gray day!) and the marketing and brochure for our home was thorough and highlighted all the key things buyers were interested in. Everyone on the Columbus Team plays their role and we enjoyed working with each of them throughout the process! There is no doubt in our mind that the multiple offers we received over our list price in the first weekend of showing our home is ALL because of what the Columbus Team did! Everyone at the Columbus Team is knowledgeable, has years of experience across them all and they are truly experts in what they do...but even more importantly, they are great people and fun to work with as well! Would recommend them to everyone!
User718743
Review for Member: Sue Lusk-Gleich & The Columbus Team
ZillowVERIFIEDThe Columbus Team made my first home buying experience a very easy and understandable process. I really felt like I had the jump on the rest of the market when working with them and in my neighborhood that was a must! Would definitely recommend any of this team to my friends or family looking to purchase a home.
User8081355
Review for Member: Sue Lusk-Gleich & The Columbus Team
ZillowVERIFIEDMy husband and I were extremely pleased with the service provided by Sue and The Columbus Team; they truly go over and above! There name is apt as we benefited from a team of advisors from our main real estate agent (Erin Oxender who is wonderful!), experts who recommended how to prepare our house for sale and helped stage the house, clear financial explanations, recommendations and support from Sue, and recommendations for service workers, lawyers, and anything else we needed. I highly recommend The Columbus Team to anybody who needs to sell there house; our house sold in two days!
EricGMyers
Review for Member: Sue Lusk-Gleich & The Columbus Team
ZillowVERIFIEDWe used the Columbus Team to both sell our current home and help us purchase our new home. When it came to selling our old home, they were like a SWAT team. They began by evaluating our home and making excellent recommendations on what we could do to both improve our prospects of selling our home quickly as well as getting the best offer for our home. We followed their advice and everything that they predicted came true and more. Our brochure, photos and overall presentation was head and shoulders better than any of the houses we were looking at to buy. We sold our home in just two days on the market. We had an over-asking-price offer. And because of what the team had us do, the offer was as-is (no remedy). The team staged our house perfectly. Just do what they tell you and you will be amazed. They also acted as our agents in finding our new home. We were very concerned about finding the right property in the current competitive market. But we actually found the perfect place for us. It met all our needs and then some. The Columbus Teams network of professionals was also amazing. Everyone they recommended to us (mortgage, title, home inspector, etc) were top notch. This firm is simply the best. My aunt referred us and I cant wait to refer someone else to the Columbus Team so that they will discover how good it can be to have true professionals on your side as you navigate the tricky worlds of buying and selling a home. I recommend them whole-heartedly and without reservation. Just meet with them and youll eventually be writing a review just like this one. I promise.
Alex S.
Review for Member: Sue Lusk-Gleich & The Columbus Team
ZillowVERIFIEDWe had an incredible experience with Erin Oxender & The Columbus Team. Erin listened thoroughly to our familys needs, was knowable of the areas, and referred us to outstanding professionals (ex. lender, home inspector, lawyer, etc.). This was our third time to buy a house, but first time to use this team. It was the most seamless, non-stressful experience. I highly recommend this team to everyone.
Chad384
Review for Member: Sue Lusk-Gleich & The Columbus Team
ZillowVERIFIEDI have worked with Sue and the Columbus Team before and because of the great service, attention to detail and their ability to get properties in front of lots of perspective buyers I used them for this sale and will call them in the future.Chad Ogden
User6084008
Review for Member: Sue Lusk-Gleich & The Columbus Team
ZillowVERIFIEDWorking with Sue Lusk-Gleich & The Columbus Team felt like talking with family or friends that youd go to for trusted, knowledgeable guidance. They were so approachable and made us feel comfortable throughout our 3 years of hunting for our next (and hopefully forever) home. From day one I felt like they really cared about me and my family and our wants and needs for our next home. I had a plethora of questions throughout the process and they were able to provide me with comprehensive answers and clarification on things I still felt unsure of. I always had the comfort of knowing we had the support of the entire team. Listings were automatically sent to me the moment they came on the market and Erin was always available if I wanted to jump on a showing and get it scheduled that moment. We never missed an opportunity to see a house that we were interested in. Erin was my partner day in and day out and was so giving of her time and expertise.Once we found THE home it was time to officially put our current home on the market. We knew we couldnt carry two mortgages and Patrick from The Columbus Team was there by our sides every step of the way. Selling was just as much of a worry for us as buying, but Patricks calm, reassuring and very knowledgeable guidance helped get us through. He walked us through each step of getting our house ready -- this came way before we found our new home bc he wanted us to be as ready as possible for when the time came. We had another great partner from The Columbus Team, Lisa, come out to coach us on staging our home for sale -- super helpful! Patrick guided us through the process, set up our listing and showings and we had our home sold in less than 48 hours! Simply amazing! I am so thankful that I took my friends recommendation to have Sue Lusk-Gleich & The Columbus Team be our partners in our buying and selling process! I now count each one of them as our friends!
User4152342
Review for Member: Sue Lusk-Gleich & The Columbus Team
ZillowVERIFIEDVery good team! Seller agent and buyer agent are all very great! We bought the first house and have no formal experience. My agent Erin gave very professional help. And it is a beauty house. Sue team house choice has very good taste. They are very smart and good team!!
Margeor0217
Review for Member: Sue Lusk-Gleich & The Columbus Team
ZillowVERIFIEDSue has sold three houses with me over the past 20 years but more importantly she has partnered with me to make those sales the best they could be. She has provided her knowledge and expertise on each of my houses to coach me as to the appropriate and effective improvements needed to quickly sell the house for the best price. She has extensive knowledge of the current market trends and is able to focus efforts on specific items that will produce the desired result. I have used her as a consultant even when I was not currently selling a house as to the improvements that would produce the best return on investment and she has always been available for me and willing to help in any way. I would enthusiastically endorse her to anyone selling a home, and especially to 1st time homebuyers who could really benefit from the skills she brings as well as the professionalism and client focus.
Boboconnor0
Review for Member: Sue Lusk-Gleich & The Columbus Team
ZillowVERIFIEDId been looking for a home on the lake for a couple of months when I just happened to meet Sue one day while she was at her house on the lake. Sue has extensive knowledge of the area and that came in handy. On the house that I ended up purchasing she had cautioned me that the asking price was too high and suggested offering something quite a bit lower and see what the sellers come back with. This worked very well to my advantage. She could have just written up an offer for what the sellers were asking and it would have been a done deal. But her experience and knowledge of the area and her concern for me as a buyer really impressed me.
Deb H.
Review for Member: Sue Lusk-Gleich & The Columbus Team
ZillowVERIFIEDI cant say enough positive things about Sue Lusk-Gleich & The Columbus Team. This is the third home Sue and her team have sold for us. This time they did it while we were on vacation. I cant think of a better compliment than the fact I tell my friends and co workers about using Sue & The Columbus team when selling and buying a home. This team is professional ,knowledgeable and quick to respond to your personal needs and questions . They truly made the selling and buying of our homes seamless. I cant thank them enough for how easy they made the process and now we are enjoying our fourth and hopefully last home but if not I know who to call . Thank you Sue, Erin, Edie, Jeanne and Lisa. Sincerely Thankful for our new home and all that you did for us, D. Heineman & L. Blake
Jbeckteacher
Review for Member: Sue Lusk-Gleich & The Columbus Team
ZillowVERIFIEDSue and The Columbus Team made the listing and selling of our home a positive learning experience and less time consuming than we ever imagined. From the very first meeting at our home with Sue, through Closing ( which was less than 3 months in total) she and The Columbus Team were there every step of the way. Sue completely and throughly explained the selling process, provided us with our own Sellers Information binder.(It was very useful to refer to throughout the process). Sue and The Columbus Team were ALWAYS there to answer our questions and address any concerns. When asked any question, Sue and The Columbus Team had/found the answers, through their compiled vast experiences and enormous network of contacts. Sue and The Columbus Team were in constant communication with us every step of the way. This was very important to us, seeing that we were over 100 miles away, while the house was on the market. Our experiences could not have been more favorable in any way! We would recommend Sue and The Columbus Team to anyone who wishes to be put first, treated with respect, be provided excellent service and advice, constant communication and to have your home listed and sold with as little stress as possible in a timely manner.
Kate W.
Review for Member: Sue Lusk-Gleich & The Columbus Team
ZillowVERIFIED"You will find your forever home...just stay focused!" This was the mantra that the KW Columbus team echoed over and over as they carried us through the entire process of selling and buying. We began our journey in 2012 by getting straight, honest and positive recommendations for saving for our next home. We experienced a few bumps in 2013, in the midst of preparing to sell but Sue and her team stuck by us. When we were ready to pick back up, she helped steer us in the right direction of "what to do with the house to sell it". We eventually found a buyer who loved our home as much as we did. I am so grateful that we found our forever home under the wonderful guidance and support of Sue and the Columbus team.
User0828837
Review for Member: Sue Lusk-Gleich & The Columbus Team
ZillowVERIFIEDYou will find your forever home...just stay focused! This was the mantra that the KW Columbus team echoed over and over as they carried us through the entire process of selling and buying. We began our journey in 2012 by getting straight, honest and positive recommendations for saving for our next home. We experienced a few bumps in 2013, in the midst of preparing to sell but Sue and her team stuck by us. When we were ready to pick back up, she helped steer us in the right direction of what to do with the house to sell it. We eventually found a buyer who loved our home as much as we did. I am so grateful that we found our forever home under the wonderful guidance and support of Sue and the Columbus team.
Katie Z.
Review for Member: Sue Lusk-Gleich & The Columbus Team
ZillowVERIFIEDI have worked with Patrick Florence from The Columbus Team to purchase two homes now. Both times, he was so friendly and easy to work with. He was very patient and never pressured me to rush such a big decision. Patrick is very accessible, responsive, and knowledgeable. He was always willing to go out of his way to help me out, even after I had closed and moved into my new home. Edie James, the closing coordinator, was also very friendly and easy to work with. I would highly recommend The Columbus Team to anyone needing to buy/sell a home. They are all very professional and personable!
Gary9442
Review for Member: Sue Lusk-Gleich & The Columbus Team
ZillowVERIFIEDFours years ago when we needed to find a home very quickly to move into, we contacted Patrick Florence re: a home that had been on the market for several months & proposed a lease-purchase agreement. They were willing to work with us & the seller of the home which turned out to be a win-win situation for all partys involved. Patrick & Sue were both very helpful & accommodating. We recently closed on the house and are very pleased w/ how the whole process went. We would not hesitate to refer others we know to Sue & her team!Gary Miller & Jim Salyer
Guisinger
Review for Member: Sue Lusk-Gleich & The Columbus Team
ZillowVERIFIEDSue, and the team were very responsive to my needs in selling my Aunts Condo. I strongly recommend this group of professionals in purchasing/selling real-estate.
Patcletch
Review for Member: Sue Lusk-Gleich & The Columbus Team
ZillowVERIFIEDLove the Columbus Team, particularly their processes that keep me in the loop and assured that everything was being done to sell my home. They got me a price my neighborhood had not seen before!
Ohmofinch
Review for Member: Sue Lusk-Gleich & The Columbus Team
ZillowVERIFIEDThe Columbus Team really works! We appreciated Patrick and Sues suggestions for getting our house ready for the market and the help they gave us in following through. At every step, the Team was available and helpful and attended to all the details from showings to making sure the closing was on track...and beyond! Highly recommended!
Justine B.
Review for Member: Sue Lusk-Gleich & The Columbus Team
ZillowVERIFIEDThe Columbus Team is extremely knowledgeable, efficient and very pleasant to work with. The Columbus Team have listed and sold my past two houses. They understand the current market and are honest with their clients throughout the selling process. I highly recommend Sue and her enitre team.
User25443418
Review for Member: Sue Lusk-Gleich & The Columbus Team
ZillowVERIFIEDWe listed as well as bought our new home with The Columbus Team. They did an excellent job in laying out the process prior to listing, giving us the tools to get our home show ready as well as marketing it. They negotiated well when we received an offer less than 48 hours after listing. They thought beyond the price and also negotiated additional time for us to live in the house while we started our search for our new home. The team kept up the excellent job once we flipped to the buying process. They understood our need and want list. They found us the home that hit our criteria and we couldn't be more pleased. They continued to check on us throughout the purchase process. This was the first house we sold and the second house we purchased. I would highly recommend Keller Williams The Columbus Team. They took the time to understand all of our goals and they walked us through every step of the way.
Jjsrjeffers
Review for Member: Sue Lusk-Gleich & The Columbus Team
ZillowVERIFIEDMy husband and I have used Sue, Pat and the rest of the Columbus team to buy and sell properties and we have never been disappointed. We continue to use The Columbus Team due to their knowledge and professionalism in the real estate market. We value their input and how they listen to our needs. I would highly recommend The Columbus Team to anyone looking to buy or sell a property.
Cematune
Review for Member: Sue Lusk-Gleich & The Columbus Team
ZillowVERIFIEDNever having purchased a home on my own, I was very anxious about the process. Realtor, Patrick Florence alleviated any concerns I had. He answered all of my questions in a timely manner, prepared me EVERY step of the way, provided me with multiple recommendations for the numerous businesses I needed to contact (lender, inspector, carpet cleaners, moving companies, etc.) and always treated me with the utmost respect regardless of the fact that my purchase was not a large one and my knowledge of the process was minimal. I would highly recommend Patrick and the The Columbus Team. The entire staff worked together to ensure I felt confident to make the biggest purchase of my life.
Joelandonz
Review for Member: Sue Lusk-Gleich & The Columbus Team
ZillowVERIFIEDThe Columbus Team did a great job for me. Pat Florence was especially helpful and worked hard to get me through the buying process. Pat showed me several properties and went the extra mile all the way to closing. Thanks to the entire Columbus Team. Joe L.
Borntogarden1
Review for Member: Sue Lusk-Gleich & The Columbus Team
ZillowVERIFIEDPatrick Florence and The Columbus Team helped us sell our home in Clintonville in April, 2013. I interviewed three local teams first and chose Keller Williams because they showed up prepared and took care to clearly explain the process to me. When questions came up I got an immediate response. They took care of everything that we needed to do, including scheduling contract work. We have owned three homes now and this was BY FAR the best experience that I've ever had working with real estate agents. In the end, our home sold within 24 hours of listing it....could not have worked out better.
Mandarinorange06
Review for Member: Sue Lusk-Gleich & The Columbus Team
ZillowVERIFIEDWe are first time homebuyers, and Pat and the rest of the Columbus Team patiently walked us through the whole process. We ended up buying a bank-owned property and faced delay after delay, but Pat never gave up and continued to advocate for us. We are now homeowners and are so glad we chose The Columbus Team as our realtor!
User3561773
Review for Member: Sue Lusk-Gleich & The Columbus Team
ZillowVERIFIEDWe worked with Erin Ogden Oxender and could not have been happier. She was more than patient with my endless questions. Even as our file of showings got bigger and bigger, she kept her optimism and her honesty. Erin was there with us every step of the way. The only time I was not able to get a hold of her was when she was with other clients. But, this courtesy was reciprocated with our time spent with her and was much appreciated as she always made us feel like we were her most important clients. Erin has a smile and demeanor that put us at ease with this giant transaction but was very knowledgeable and quick to find information. We put in several bids and lost some. After helping us work through the numbers, she always kept our budget in mind. She never showed us something we couldn't afford; always kept our needs in mind (from normal things like storage space and location to my maybe not-so-normal requests like no creepy basements!). For all the paperwork we filled out, she knew every answer, every clause, every point. Erin has a background in mortgages and was able to offer a unbiased non-legal point of view that helped us navigate through the disappointment of leaving a contract in due to major foundation problems. When all my hope was lost from losing that first house and hearing all the news reports saying how the economic climate was rapidly changing, Erin kept us optimistic and helped keep us on track. She was constantly reassuring me telling us that the right house would find us. She was there with us from beginning to end and ultimately really did help us find our perfect home. Looking back on the experience, I can see how "green" we were in the beginning and how we have grown because of Erin. We had timidly started our first home buying search feeling scared of all the ins and outs and new terminology and once my father recommended her everything changed. We felt confident because she really is a person who knows her stuff and someone you can trust. In the end, we got what we really wanted: a happy smiling picture of us holding the SOLD! sign. I am forever grateful having met and come to know Erin. The Columbus Team is lucky to have her and I am a better and more informed person having known her. We love our home, Erin. It's everything we set out looking for and more. Thank you, thank you, thank you.
User1074557
Review for Member: Sue Lusk-Gleich & The Columbus Team
ZillowVERIFIEDThe Columbus Team was absolutely fantastic.Specifically, Pat Florence was amazing through the entire process. We were selling a condo and expecting it to be a long process. The Condo sold on the 1st showing and we did not have another placed lined up. Pat not only made sure we found the right place for us but helped us get it at a price we were comfortable with and made sure we didn't have to find temporary housing. I can not remember an instance when I called Pat or the team and they didn't answer immediately. Throughout the process it was obvious that Pat had our best interest in mind. Never pushing our budget and always making sure that the total cost would be comfortable for us even though we were approved for more. In addition, we had a 6th month old with us the entire time and Pat was great with her. I can't tell you just how happy we were with the entire process. We kept waiting for something to happen because of past experiences and The Columbus Team made sure everything ran perfectly. I would highly recommend The Columbus Team to anyone looking to Buy or Sell a home.
User5274765
Review for Member: Sue Lusk-Gleich & The Columbus Team
ZillowVERIFIEDI have used the Columbus Team on two separate occasions...AWESOME! They really are a well-oiled machine. Each step in the process was clearly explained and then executed. They coached us into getting the house prepped and showable (Suzy). The marketing and presentation material was top-notch (Jeanne). The contract process was surprisingly easy and painless (Edie). Everyone was so easy to work with and made a very stressful time for us relatively stress-free. We were able to focus on other things like packing and moving. The selling partner (Sue) is very knowledgeable and organized. She does a great job utilizing every member of the team. The buying partner (Mary) is just simply the best! She is amazing and the reason we have used them twice. I would recommend her to anyone looking to buy or sell in the Columbus area. If I were to ever move back to central Ohio, the Columbus Team would be my first call...without any doubt or hesitation.
User8636223
Review for Member: Sue Lusk-Gleich & The Columbus Team
ZillowVERIFIEDWe had to move 3 times over the last 2 years and worked with several real estate agencies. The Columbus Team was the best agency to work with. I felt that our agent cared about our needs, as opposed to his commission. He responded quickly to our feedback and made necessary adjustments. He was willing to give us a lot of his time, including Friday nights and the weekend, and I always felt that I could take my time if needed when house-hunting. The day before the closing we almost had to postpone because of the mistake on the bank's side, however, our agent made necessary calls and made it happen! I will definitely work with this team again in the future.
User5793833
Review for Member: Sue Lusk-Gleich & The Columbus Team
ZillowVERIFIEDWe have used Sue Lusk-Gleich & The Columbus Team for 3 real estate transactions and will never use anyone else! It is clear that the entire staff is committed to providing the highest quality service. They are friendly, extremely knowledgeable, and truly focused on their customers. If you are looking to work with the best, look no further than Sue Lusk-Gleich & The Columbus Team.
User8618880
Review for Member: Sue Lusk-Gleich & The Columbus Team
ZillowVERIFIEDSue and her team *know* how to sell homes. Everyone in Sue's office was very helpful and they know what they're doing. They helped me get my house ready to show. Any time I had a question they got back to me and helpfully explained everything. Sue knew exactly how to set the price, she has lots of experience, and I had offers soon after we started to show the house. Sue was very careful and thorough in all the negotiations. She always checked with me and explained her recommendations before each step of the process. When the buyer put in reqeusts for repairs, Sue and her team managed everything. I don't know what I would have done without their help. If you are ready to sell your home, there's only one thing to do - call Sue.
Brandon
Review for Member: Sue Lusk-Gleich & The Columbus Team
ZillowVERIFIEDThe team was really great to work with throughout the whole buying process. Their experience showed most after the sellers accepted our offer. We were able to get a thorough home inspection, get some additional concessions after the offer acceptance which saved us time and money while still closing in under 30 days. They helped us find the right home without pushy sales tactics but the service they provided after the offer acceptance is what really showed their expertise. I highly recommend working with The Columbus Team.
User7576065
Review for Member: Sue Lusk-Gleich & The Columbus Team
ZillowVERIFIEDWe had a very difficult sale, a short sale with multiple banks and divorced owners. It took almost a year to close the sale, and the house almost went to auction. The Columbus Team, specifically Erin Ogden kept us informed of every step of the process, was incredibly accurate in their predictions as to what was to happen and were very realistic in their descriptions of what was going on. There was no attempt to oversell.While this was going on, we were still able to tour homes to try to find a suitable substitute and were given honest assessments that the original house was still the best choice. In short, never did I feel we were being rushed, or pressured or in anyway not led down the best path possible given the options available at the time.I would highly recommend Erin and the rest of The Columbus Team to anyone.
User8186525
Review for Member: Sue Lusk-Gleich & The Columbus Team
ZillowVERIFIEDSue and the Columbus Team helped me sell my house in Clintonville when my job transferred me out of state. Sue's knowledge of the local market and experience made the process as painless as possible. The entire Columbus Team was very responsive to answer any questions I had and always kept me updated throughout the process.