Note: Reviews may include other agents on their team
What clients say about this agent....
User846274
Review for Member: Shawn Polston
ZillowVERIFIEDThe Polston Results Team were an amazing team for my husband and me. We hired them as both buyer's and seller's representative and couldn't be happier. We hired them first to sell our house, but we found a house in the Sierra Vista area we wanted to buy and had them negotiate for that house. Their service was professional and thorough, and we appreciated the integrity in which they conducted themselves. The purchase of the house went smoothly and quickly. We then put our current house on the market, and I must say that I am even more impressed. The entire process of listing exceeded our expectations. The photos, the attention to detail, and once again, the professionalism has been remarkable. Our house was only on the market for 12 days when we got a solid contract, and it the house closed soon after a month. In this market, that is miraculous! During the process, when the contract came in, Stephanie Polston covered everything in excellent detail. This is the 11th house my husband and I have purchased over the years, and this is one of the most impressive transactions we have had with realtors. :) For anyone looking to buy or sale in southern Arizona, I HIGHLY recommend the Polston Results Team by Keller Williams Southern Arizona.
Matthew B.
Review for Member: Shawn Polston
ZillowVERIFIEDShawn and his team are absolute professionals. If you are looking for the right group to handle your AZ real estate needs, look no further. Shawn handled all the details on a complicated deal for me and my family and we could not be happier with the outcome. Thank you Shawn, Stephanie, and the entire Polston Realty Network!
Rodney M.
Review for Member: Shawn Polston
ZillowVERIFIEDVery help from start to closing. Made the whole process smooth and stress free. Answered all questions and concerns in a timely manner. His knowledge of existing housing market was honest and spot on! Thanks Shawn
Wolfpaws2
Review for Member: Shawn Polston
ZillowVERIFIEDShawn came highly recommended to me by a co-worker. Shawn and his team are top notch and did a wonderful job with the quick listing and gorgeous photos of my home. Much to my surprise, I had an offer within a week of it being listed! And we closed 6 weeks later! If you need a professional real estate agent to buy or sell a home, look no further than Shawn Polston.
Dchodson7
Review for Member: Shawn Polston
ZillowVERIFIEDWe listed our house in May with Amanda at Polston Keller-Williams. Amanda was a pleasure to work with during the sale. She supported and guided us through the ups and downs of the whole process. Amanda quickly responded to any of our questions or concerns. She provided any contacts we needed to prepare for the sale and to meet our scheduled closing date. When questions arose, she provided knowledgeable advice and options for us to consider. Our house sold in four days for the assessed value! We highly recommend Amanda to everyone!
David B.
Review for Member: Shawn Polston
ZillowVERIFIEDShawn listed our home and we had an offer in less than two weeks. He was always responsive to our questions and was quick to reply and get us the information we needed. Even though we were out of town when the offer came, we were able to work with him on the details and get everything taken care of without a hassle. We would highly recommend Shawn to anyone we know.
Michelle K.
Review for Member: Shawn Polston
ZillowVERIFIEDThe Polston team was the 3rd realtor I had hired in attempting to sell my home. I was feeling discouraged and couldn't understand why it hadn't sold. The Polston team was extremely professional throughout the entire process and kept me up to date with all of the pertinent activity. Shawn and his team really went the extra mile and I thoroughly enjoyed working with them. And the best part was they sold my home!!!
KCCK2
Review for Member: Shawn Polston
ZillowVERIFIEDClear and timely communications Marketing package was spot on for the sale of our home. Kept us informed through every step of the process. Great team !
User5536686
Review for Member: Shawn Polston
ZillowVERIFIEDI have gone through 10 short sales on seven properties in two states. This is the only short sale that went through the way it was supposed to. Shawn's team worked very hard to produce a completed sale. Nationstar refused the first potential buyer's offer and the Polston Team had to find a new buyer and negotiate with Nationstar for a sales price consistent with the local market. I was very pleased with the dedication of the team.
User7829821
Review for Member: Shawn Polston
ZillowVERIFIEDThe Polston Team did a wonderful job in selling our home in Oro Valley. Everything went smoothly throughout the entire process. It started with the beautiful brochure that was created for our home and it ended with a quick sale within a few weeks. The Team was there to answer all our questions from start to finish.
Sabine S.
Review for Member: Shawn Polston
ZillowVERIFIEDAmazing personal service and the Team got the property sold in a very short time. A great THANK YOU to Amanda Sanchez for making this possible. Should I ever decide to relocate to Arizona I definitely will use Shawn Polston and his team to help me find the right property. Again, great compliments
Maria S.
Review for Member: Shawn Polston
ZillowVERIFIEDI worked directly with Amanda Sanchez, in Shawn's office, on the sale of our house. She was prompt, responsive, professional and knowledgeable. I would highly recommend this team.
Mksmith07
Review for Member: Shawn Polston
ZillowVERIFIEDWe found the Shawn Polston team through an ELP program. We met with several realtors before deciding to go with them and I'm so glad we did. We worked with Amanda Sanchez and she was so awesome. Our home ended up selling in 40 days and she did a great job negotiating and talking us through it all. We actually were living in another state for the negotiations and closing but she made it very easy. A lot of the paperwork we were able to sign digitally and when we received the closing documents she called and explained it all to us. She gave great advice and never pressured us to do anything we werent comfortable with. The entire process of selling a home is very stressful but Amanda really helped us through it and took away alot of the stress.
Kandace Y.
Review for Member: Shawn Polston
ZillowVERIFIEDWe are so grateful for The Polston Results Team. The entire team worked very hard to negotiate with the bank on our behalf during the short sale of our home. They made the process effortless for us and I would absolutely recommend them to anyone who is considering buying or selling their home.
Shadyladyaz
Review for Member: Shawn Polston
ZillowVERIFIEDMy home was outside of tucson area. He had very good photographer. His team did answer e mails and phone calls . However, I felt I needed to initiate most conversations. He did not have open house until 6 months into contract. House sold from pictures to out of state person. I got lucky
Gmilner13
Review for Member: Shawn Polston
ZillowVERIFIEDMy experience with the Polston Team was nothing short of excellent from start to finish. I consider myself very lucky to have found such knowledgeable and caring people to walk me through the process of short selling my home. My concerns and questions were answered quickly and accurately and the sale went smoothly. It was such a relief to have reliable folks to represent me since I was alone in the area and had never been through a home sale by myself before. When I decided to move across the country to be with family prior to the sale being finalized, I did so with confidence that "my team" would be there to take care of things and indeed they were! I would recommend the Polston Team to anyone looking for an outstanding company to handle their real estate needs!
User9310953
Review for Member: Shawn Polston
ZillowVERIFIEDI am extremely happy with the whole process. Shawn and his team were knoweageable, supportive, and always quick to respond to my questions and concerns. They took a stressful event ( selling my house) and made it easy . I definitely reccomend them and will not hesitate to call them when I look for another house!
Roger W.
Review for Member: Shawn Polston
ZillowVERIFIEDShawns team were very helpful during this tough transaction . I really need to short sell my house, and they made it happen! It took longer than I had hoped, but I'm not use to selling property. In the end, I have to say they were the best, and I'm so great full for all they did for me ! Sincerely Roger Whitecotton
Billyjoejack
Review for Member: Shawn Polston
ZillowVERIFIEDThis team was on top of the ball the entire time. Very helpful throughout the whole process. Walked is through everything we needed to know and took charge from there. It was almost effortless for us.
Polston777
Review for Member: Shawn Polston
ZillowVERIFIEDMichelle Genardi made our homebuying experience the best we have had in our many relocations over the past 25 years. She displayed a true interest in our needs and conveyed an amazing sense of urgency on our behalf. She was truly an advocate for us and conveyed the highest integrity. We would highly recommend working with Michelle and the Polston Results Team!
Dmurataliev
Review for Member: Shawn Polston
ZillowVERIFIEDMy experience with Shawn and his team was exceptional. He really knows the market well and guided us to a realistic asking price. His team was very accommodating in meeting with us in off hours for pictures and document signings. Shawn and his team were always available to talk over the phone or in person, explained all the details of the sale process. Shawn helped us sell our house for the price that we hoped for and in the time frame that worked for us. It was a pleasure working with Shawn and his team.
User53727752
Review for Member: Shawn Polston
ZillowVERIFIEDShawn Polston's staff, especially Amanda Sanchez, were very responsive and easy to work with. They went above and beyond to ensure the sale process went smoothly. We greatly appreciate their assistance every step of the way.
Hankf90
Review for Member: Shawn Polston
ZillowVERIFIEDShawn and his team were top notch from the beginning to the end of the process. The methods he and his team used resulted in a quick sale at the price wanted. I highly recommend the Polston team.
Rscsnc
Review for Member: Shawn Polston
ZillowVERIFIEDGreat job. Kept me informed through the whole process . Everything was done in a timely manner. Highly recommend. Sold my house in a very short time for the price I wanted.
Lesterjerry
Review for Member: Shawn Polston
ZillowVERIFIEDThe Polston team is great, they exceeded all expectations! Amanda and Shawn kept informed of the status as things changed and updated the sell immediately with documents as needed.
Jnsazdbfan
Review for Member: Shawn Polston
ZillowVERIFIEDUnfortunately I put myself in a situation where my only option was to short sale my home. After contacting Dave Ramsey's endorsed local providers Shawn Polston's team was recommended. The Shawn Polston team did an amazing job working with my mortgage lender and making the experience as painless as possible. I am remorseful for ever putting myself in that position but thankful for the Shawn Polston team and they're gracefulness in handling the process and I highly recommend their services should anyone find themselves in this position!
Jessipaigeaz
Review for Member: Shawn Polston
ZillowVERIFIEDShawn sold me my house, then turned around and sold my house. I then had him sell my mothers home. I wouldn't use anyone else. He's so professional, as is his entire staff. And they get the job done!
Dockx6
Review for Member: Shawn Polston
ZillowVERIFIEDOur home had been on the market for a year. We have been relocated to another state and purchased another home in our current location. Having two mortgages was a burden to say the least. We had a relocation service, provided by my wife's company, that was helping with the sale, but there obligation was running out. After multiple price changes the home was just not selling. We decided to switch companies and give Shawn and his team a try. Not long we had multiple offers. The Polston team was able to negotiate with the relocation company, our loan companies, as well as the potential buyers and making transaction go through. Amanda Sanchez on the Polston team was continually available, guiding us through the process, and working with the various parties involved to make this sale possible. We are very grateful for them.
Runner 2.
Review for Member: Shawn Polston
ZillowVERIFIEDShawn has closed numerous deals for me over the past several years, and he is at the top of his class in all respects. You works for you, has extensive industry knowledge, a vast list of contacts, and he uses all his resources to provide his clients the best. I would not consider another broker.
D R.
Review for Member: Shawn Polston
ZillowVERIFIEDShawn was our realtor when we were purchasing our first home together in 2009. He was patient, thorough and efficient. Thanks to his knowledge of the housing market we were able to purchase the perfect home for us during a difficult time in the housing market. Then, in 2015 Shawn once again stepped up to the plate when it was time for us to sell our home. We were now living in Seattle and he helped us put the house on the market in Arizona, gave us advice and went beyond the normal duties of a realtor. He was available to us any time of day. Our house sold in about two months! It was more than we could have dreamed. We only wish he could be our realtor in Seattle, too! Shawn is someone we trust and depend on completely. We will continue to contact him with any realty questions.
Eileenabbey
Review for Member: Shawn Polston
ZillowVERIFIEDThe Polston Team, very professional and everything was handled in a timely manner. The process from listing to closing was less than 90 days, thank you, I couldn't have done it without your assistance.
Thornhillt1
Review for Member: Shawn Polston
ZillowVERIFIEDOnce obtaining Shawn Polston for the sale of our property we were very pleased with his professional knowledge and friendliness. They went above and beyond our expectations. The sale of our property sold in a very expeditiously matter. We would recommend Shawn Polston for any and all Real Estate matters. Sincerely, Mr. and Mrs.Thornhill
Andrea S.
Review for Member: Shawn Polston
ZillowVERIFIEDWe were long-distance sellers-- selling a property that had been a rental property for two years. We originally found Shawn through Dave Ramsey's ELP website--after the initial interview I was really impressed, but my husband insisted on using another local agent that he had used when he bought the home. Our home had been listed for over a month with the other agent, the internet marketing and photos she took didn't attract buyers and she suggested dropping the price multiple times in those 30 days, even with it already listed under market value. We decided that agent just wasn't for us-- we needed someone that was a 'go-getter' and pro-active. We terminated our relationship with the other agent and IMMEDIATELY got Shawn and his team on our side. Once Shawn had our listing he had it re-listed, new photos taken, and made some great suggestions that would make an impact and help to entice buyers. (All of this was accomplished within 48 hours of signing a contract with Shawn's team.) It was like night and day. Shawn and his team handled every detail for us, and we couldn't have been happier with their customer service. They had our best interest at heart and were very honest and up-front regarding offers on our home. Even as issues came up with the inspection process and associated repairs, his team represented us and assisted with all the details needed to ensure our home closed on time. We were able to sell our home quickly and never had to make a trip to Tucson! We are so thankful we chose Shawn and his team. We recommend his team to all of our friends that hope to sell the rental property they own in Tucson, and if we ever get stationed in Tucson again... Shawn will be the first person we call! Thanks again for all you did for us, we couldn't have asked for a better realtor! -Military Family- Offutt AFB, Nebraska
User3240378
Review for Member: Shawn Polston
ZillowVERIFIEDWorking with Amanda and the Polston team was like working with family. I felt that they truly cared about my personal situation and getting results based on what my needs were. Not only were they incredibly kind, but I have to emphasize that they were also fantastically skilled and knowledgeable. They knew the area and the industry very well. I felt like I was working with true professionals. How thankful I am for the opportunity to work with them and would highly recommend them to anyone needing help with buying or selling property.
Zippydriver
Review for Member: Shawn Polston
ZillowVERIFIEDWe had moved out of state and I was not sure where to turn. We had a unique situation with our home and wanted to see if we could sell our house using a short sale. I found Shawn's info online showing he had great success with short sales. Picking up the phone and contacting him was one of the best things I did. He made me feel at ease as he walked me through the whole scenario and explained what I should expect through the whole process. He answered all of my questions and concerns while being very encouraging and positive. I thought it would be difficult to coordinate with us living out of state. But, the fact that everyone I dealt with in his office, specifically Amanda & Shawn L, were so friendly, prompt and knowledgeable, it helped make the sale of our home run smoother than I ever imagined. I would reccomend Shawn and his team to anyone and everyone! Thank you Polston Team for turning a such a stressful time into a seamless and rewarding experience!
User86440792
Review for Member: Shawn Polston
ZillowVERIFIEDI had a similar experience as "user236943". We unfortunately did not think about hiring any other agent because the builder we were working with had an "agreement" with him, and if we used him we would get 3% back at closing. Well, it was a compete disappointment. He didn't want to make fliers (said they were not worth the return on money), only did an open house after we asked for it (he says open houses only sell houses 1% of the time so statistically its not worth it), frequently I had to call to get feedback from showings - usually 2-3 days after the showing. I could go on and on. When I sent him an email telling him how frustrated we were with his services and how the only offers we got were $30 and $40k below our asking price (8-10%!) he went off. He said things that weren't true and pretty much changed the history of what happened. He also said the two offers that were $30-40k lower were good offers! Can you imagine? Then the best part, when I told him I would let people know what a horrible experience we had with him he threatened me. I'm sure he will post a reply and deny everything, and say he gave us certain advice, which is fine but not true. I've talked to a bunch of agents about him and what I've been told is he has a reputation for such behavior. Take my word for it - find another Realtor - in my opinion, there are much better out there.
Zuser20140507150545133
Review for Member: Shawn Polston
ZillowVERIFIEDFrom start to finish, Shawn and his team were very courteous and professional and were in constant contact throughout every step in the process. Overall, him and his team were outstanding and I would use them again in the future! A++++++
Jodi O.
Review for Member: Shawn Polston
ZillowVERIFIEDAn amazing team! Shawn and his staff made my short sale quick, comfortable, and easy. They kept me informed on the status and were patient in answering my questions. My short sale was approved, processed, and concluded in way less time than I had anticipated. What a relief to be out of that underwater house, I'm no longer throwing away thousands of dollars per year on lost equity. Thank you Shawn and team!!!!! HIGHLY recommended!
User6760663
Review for Member: Shawn Polston
ZillowVERIFIEDShawn and his team were great to work with and he/they stuck through my short sale process for much longer than I would have in their shoes. They kept me in the loop and because I am not out of the state and unavailable much of the time they helped figure out ways to fit my needs so I did not hold anything up. A short sale is not a fun process anyway you look at it but the Polston team made it easy on my end.
User236943
Review for Member: Shawn Polston
ZillowVERIFIEDThis guy is useless! He wont return phone calls after you sign up! He is so full of himself that he truly believes that he is doing you a favor working with him. Ask him, he will tell you! His staff is so full of themselves, or so overworked that they cant be bothered either. If you want good service, go somewhere else, you will thank me.
Michael R.
Review for Member: Shawn Polston
ZillowVERIFIEDProfessional. Reliable. Knowledgeable. Mr. Polston is truly the guy you want by your side if you're selling or purchasing real estate. His commitment to his clients is unmatched. He does what he says he will, and he knows the business. I have used his services multiple times (2009 & 2011), and each time Mr. Polston has been more than I could ask for. On one occasion, I was purchasing a property locally while I was living in another state. Having a broker who willingly went above and beyond was essential. I could not have purchased the property without his legwork, time, and effort. I routinely refer people to Mr. Polston.