Note: Reviews may include other agents on their team
What clients say about this agent....
Joel M.
Review for Member: Shannon Pansmith
ZillowVERIFIEDShannon provided excellent service throughout the whole home buying experience with attention to detail at every point in the process. I would recommend her to anyone looking to buying or selling a property she makes the whole process a lot easier to handle. she provides excellent insight and guidance to help you make proper decisions. She is truly the best person you could have in assisting you in real estate decision. She also has an excellent team to assist her in your home buying process.
Laura97133
Review for Member: Shannon Pansmith
ZillowVERIFIEDWhen we began the process of relocating to NE Ohio from Phoenix, we asked a friend to recommend a knowledgeable agent and Shannon was referred to us. From start to finish, Shannon was helpful, professional, and super responsive. She knew the area, the schools, the neighborhoods, and the market extremely well and we felt we could really trust her guidance.
KevinGough5
Review for Member: Shannon Pansmith
ZillowVERIFIEDWe used Shannon for both the purchase of our new house as well as sale of our previous house. She was a great communicator and worked extremely fast to ensure us the best opportunity to close on our new home. We would certainly recommend her to anyone looking for a NEO agent!
User4580977
Review for Member: Shannon Pansmith
ZillowVERIFIEDWe are the third people in our family to work with Shannon and Matt. Happy to say Shannon's team lived up to the hype! They are knowledgeable, responsive, and easy to work with. The results speak for themselves - multiple offers above the asking price and sold in days!
Jessica E.
Review for Member: Shannon Pansmith
ZillowVERIFIEDShannon went above and beyond to help me find the perfect new house for my family. You couldn't find someone with better knowledge about everything that goes along with purchasing a home. She was truly amazing, supportive, and the perfect amount of aggressive to get the job done!
User8056682
Review for Member: Shannon Pansmith
ZillowVERIFIEDShannon and Matt are an amazing and dynamic real estate team. They are very quick to follow up through phone, email, or text, they helped me negotiate a few things above and beyond my expectations, and they know the local market very well.I would not hesitate to use them whether you are buying or selling!
Zuser20170604090140454
Review for Member: Shannon Pansmith
ZillowVERIFIEDShannon went above and beyond to help me find the perfect new house for my family. You couldn't find someone with better knowledge about everything that goes along with purchasing a home. She was truly amazing, supportive, and the perfect amount of aggressive to get the job done!
Jngnwm
Review for Member: Shannon Pansmith
ZillowVERIFIEDWe had the best experience selling our house with Shannon and her team. She met with us and explained the gameplan for putting the house on the market, brought in a professional photographer who took amazing photos of the home, and her team was in constant contact throughout the process. Shannon is very knowledgeable about the market, professional yet down to earth, and amazingly responsive. Any time we had questions she literally responded to texts within minutes, and provided proactive updates as the process moved along. We highly recommend her.
Stahln3
Review for Member: Shannon Pansmith
ZillowVERIFIEDShannon was a complete professional throughout the whole process. We bid on several houses before we found our home and she was by our side every step of the way making sure we didnt get discouraged. I had to switch lenders halfway through and Shannon was there to make sure we closed and got our keys on time without hesitation. She went out of her way to take care of us, and stayed in constant communication when she didnt have to. I highly recommend Shannon to anyone looking for a home. She will not let you down.
PatrickClark15
Review for Member: Shannon Pansmith
ZillowVERIFIEDEasy to work with and knows her stuff! Responds quickly to any questions you may have. She has an entire team that makes sure that the home selling process is a success.
Zuser20140401103340942
Review for Member: Shannon Pansmith
ZillowVERIFIEDShannon and her team are the absolute best! She goes above and beyond. She helped us sell our home and find our forever home during one of the most competitive housing markets. Shes knowledgeable, always available for any questions and just all around a super nice person to work with!
Hookwayd
Review for Member: Shannon Pansmith
ZillowVERIFIEDShannon is very easy to work with. Great with details. This was my second time using Shannon. I would recommend her to anyone buying or selling a home.
Renee M.
Review for Member: Shannon Pansmith
ZillowVERIFIEDUnderstands the market ava helps your bid to get what you want and doesn't just try to sell you a house to sell you a house he tries to get you what you want.
Behrman87
Review for Member: Shannon Pansmith
ZillowVERIFIEDShannon is extremely knowledgeable and easy to work with. I bought my first home through her then unexpectedly had to sell it a year later due to needing to relocate to another area. She made my first time buying and selling a home a great experience and made it a lot easier than I would have ever thought. I wouldnt use anyone else. Her knowledge and response times are unmatched.
Zuser20170216063925408
Review for Member: Shannon Pansmith
ZillowVERIFIEDShannon was great to work with, very honest and responsive. Although we did not sell through her she gave us excellent advice on selling and offered to double check our other contract.
Anna T.
Review for Member: Shannon Pansmith
ZillowVERIFIEDI was referred to Shannon by my family & she was absolutely the best. She knew everything about everything-SO knowledgeable. Her response time is incredible & she moves quick. She is honest, knows her information & gets things done. She was a pleasure to work with. I will be referring everyone to her. Truly is the best real estate agent in the area. So grateful that we got to work with her. Shes also very kind, patient & sweet. Thank you Shannon for making one of the most stressful processes not as difficult & as simple as possible. Thank you for all your willingness & help, we appreciate you so very much.
User064581
Review for Member: Shannon Pansmith
ZillowVERIFIEDShannon has been amazing to work with! She sold our home and helped us find our new one. Her team did a great job helping to make it aEURoeshowing readyaEUR?, and took beautiful photos for the listing; she sold our home above list price the day it hit the market!When it came to purchasing a home, she knew exactly what we were looking for before we even did. Shannon has great connections in the community, and was able to find us the perfect house in a very competitive market. Shes always available when we have questions, and one step ahead to guide us through the entire process. I would absolutely recommend working with Shannon and her team for both buying and selling your home!
Staceybraessler
Review for Member: Shannon Pansmith
ZillowVERIFIEDShannon is seriously the best. She helped us sell our home and purchase our new home. She made the entire process simple and also had a great recommendation for an inspector. Her team is so knowledgeable and went above and beyond!
Patnlindz
Review for Member: Shannon Pansmith
ZillowVERIFIEDShannon and her team were very responsive and with us every step of the way. you couldn't get a better realtor. She is the realtor for a lot of my friends and top 100 in the U.S for a reason.
Achmurastory
Review for Member: Shannon Pansmith
ZillowVERIFIEDShannon was excellent for us in every aspect of the home buying experience. She helped us find our dream home, negotiate a price and provided excellent recommendations for inspection and loan processor.
SamanthaWaters77
Review for Member: Shannon Pansmith
ZillowVERIFIEDI cant recommend Shannon enough! Not only is she extremely knowledgeable, but shes also incredibly genuine and honest. She made the entire process an absolute breeze, and now my husband and I are happily living in our first home!
Zuser20150710183322116
Review for Member: Shannon Pansmith
ZillowVERIFIEDI am the type of person that will only leave a review if the service provided was exceptional, and in this case it was. We worked with Shannon to sell and buy a new home and the entire process was amazing. I have never worked with someone that responds so quickly to questions, keeps you up-to-date with everything that is happening with the buying and selling process, and does so with a smile. Shannon is an amazing realtor and I feel she went above and beyond with everything involved with the process. I cannot recommend her enough and I will certainly be recommending her to any of my friends that are looking to buy and/or sell. Thank you Shannon!
Benjamin S.
Review for Member: Shannon Pansmith
ZillowVERIFIEDWe cold called Matt for a house showing, it was our first time meeting him. We had no known connection to Matt. We're first time home buyers and had little real estate knowledge. When going through a new process I can get a little energetic; Matt didn't seem to be bothered at all by the enthusiasm, the questions, the extra phone calls, and the emails. He helped us get our VA loan, showed us houses with little notice, and was knowledgeable about the process.I had coworker friends try to recommend their favorite real estate agent, we had no reason to seek another agent. Matt was laid back, he wasn't pushy, we never had to wait on him for ANYTHING, he has an excellent sense of humor, and he got us our first house! Would definitely recommend and would definitely buy with him again.
StacyBisutti
Review for Member: Shannon Pansmith
ZillowVERIFIEDIt's clear to see how dedicated Shannon is to her career. Completely knowledgeable, supportive, genuine, selfless, compassionate, hard working...she gets stuff done! There's no waiting on a response, Shannon juggles personal life and professional life effortlessly. She has moved our family into our first home and now our forever home. We trust her experience, expertise and judgement. Shannon is an absolute blessing!
Rosefazio
Review for Member: Shannon Pansmith
ZillowVERIFIEDShannon is professional, knowledgable & personable. She goes the extra mile to make sure her clients are satisfied. I would highly recommend her & the Pansmith squad. I received texts or emails to guide me through the process step by step. She was able to get the buyers of my home to extend the closing date to allow me time to find a condominium. Shannon negotiated the purchase of my condominium so that it would satisfy my budget and have all inspection violations corrected.
AlexWolfe63
Review for Member: Shannon Pansmith
ZillowVERIFIEDShannon helped me sell my first home and was extremely knowledgeable and helpful throughout the whole process. She responded very quickly to questions and kept me updated with what was happening on her side of things.
Erinn S.
Review for Member: Shannon Pansmith
ZillowVERIFIEDShannon is very personable and professional. She is quick and efficient. Would recommend her as a trustful realtor to anyone. She definitely knows her stuff. Any questions we had she was always willing to answer and help in anyway she could. She made the buying and selling process quick and painless.
Lellis146
Review for Member: Shannon Pansmith
ZillowVERIFIEDMatt and the whole Pansmith Eizenberg team are excellent. We have worked with them three times now. They are proactive, thorough, and answer all questions quickly.
Dunaj99
Review for Member: Shannon Pansmith
ZillowVERIFIEDFrom start to finish, Shannon's professionalism and expertise made the buying and selling process quick, easy and an overall great experience. She is extremely knowledgeable about the market. She is quick to respond to questions, and her team works very efficiently to handle the listing, searching, buying and selling processes.
Melissasetar
Review for Member: Shannon Pansmith
ZillowVERIFIEDThis is the second time I've had shannon as my realtor! She is super helpful throughout the home buying process. She even helped me find another loan company because my original pick was charging me extra fees and higher rates. When i told her i was hoping a certain home would go on the market she texted me the morning that it did! There wasnt even a for sale sign out front and we were already set up for a viewing!
Zuser20160223170437823
Review for Member: Shannon Pansmith
ZillowVERIFIEDWorking with Shannon is like looking for your next home with a family member. She is honest, trustworthy, knowledgeable and is always there to answer your questions. She helped me find my condo and years later she got me through the selling process of my condo and buying of my new home. She goes beyond her job to make sure you are happy and will not pressure you into a buy.
John H.
Review for Member: Shannon Pansmith
ZillowVERIFIEDShannon found us the perfect buyers for our mom's home. The home was built in the mid-1800s and the buyers were among the select few who might be committed to owning a historic property. She reached out to them, arranged for them to fly out and visit the property. They submitted as offer that met our expectations and the closing occurred without a hitch.
Kennybhola96
Review for Member: Shannon Pansmith
ZillowVERIFIEDI had a very pleasant experience working with Shannon. She is very knowledgeable about her work, she is easy to work with and she definitely made my buying experience completed with satisfaction.
Ryan L.
Review for Member: Shannon Pansmith
ZillowVERIFIEDThe house I thought wanted to buy came on the market over a holiday weekend. I emailed her the address and she not only went with me to that house, but suggested another house on the same street that I might like. I ended up buying the house she suggested.
Zuser20170214144101023
Review for Member: Shannon Pansmith
ZillowVERIFIEDWe had been looking for our forever home for 9 months. Multiple realtors. We found Shannon at an open house and thank God we did! We told her what we wanted and within a week we found our dream home! She was always on OUR side with everything. Handled all of our questions and concerns with the other party without hesitation. She was absolutely OUR advocate and no one else's. She told us her opinion on offering price that was comfortable for us and not just looking to make a buck. I would text or call her with any questions, she's absolutely wonderful and will work hard for YOU and YOUR family. Extremely knowledgeable about selling and buying homes and has a great team that works with her. The experience was so great, our parents are going to use her as their realtor as well. She's absolutely the greatest! We couldn't feel luckier to have found her. Thanks for everything Shannon!!!
Vkatai
Review for Member: Shannon Pansmith
ZillowVERIFIEDIf you want to get the job done, work with Shannon! She is very knowledgeable and responsive- she knows how important it is to the buyer and seller to keep things in motion and how to reach your desired end goal, whether you are buying or selling! I am very happy with the success of my home sale and purchase!
Lisaraern
Review for Member: Shannon Pansmith
ZillowVERIFIEDMatt's GREAT! He took lots of time to show me many houses. He spent over a year helping me look at houses and never pushed. He was honest with me about the houses I looked at and told me when there was something with the house that he didn't think was good. VERY honest and a great guy all together!
Tkfost85
Review for Member: Shannon Pansmith
ZillowVERIFIEDShannon and her team exceeded expectations when it comes to how organized, professional and knowledgeable they are. They made the whole process run very smoothly. Will definitely be using shannon and her team in the future!
Rmgallo582
Review for Member: Shannon Pansmith
ZillowVERIFIEDReally enjoyed working with Shannon and her team. Our son-in-law recommended Shannon and we were glad he did. We were relocating from Cincinnati to the Cleveland area, so we started on Zillow in areas our son-in-law recommended ... and we picked out several listings to visit during the Friday/Saturday/Sunday visit. Shannon met us at each location but we were unable to find anything suitable for us. On Saturday, Shannon and her team shared a few other listings to visit. One of the ones Shannon and her team showed us was the one we liked the best. We made an offer before we left for Cincinnati on Sunday. After the offer was extended and accepted, Shannon and her team walked us thru the inspection / closing process -- long distance. This long distance closing process was a first time for us, but Shannon and her team held our hands thru the entire process and it worked smoothly... closing on the sale of my home in Cincinnati and closing on purchase on my new home in the Cleveland area in the same day - both long distance !!!Special thanks to our selling realtor in Cincinnati (Rakesh) and our buying realtor in Cleveland (Shannon) - a real collaboration success story. These folks and their teams are professionals and in my opinion among the best I have ever dealt with.
Zuser20140316205630433
Review for Member: Shannon Pansmith
ZillowVERIFIEDWe love our new home. Shannon was extremely helpful sorting through criteria, narrowing our search, strategizing with us to purchase our home. She works with a team of people who made the process streamlined. Fun to shop houses with her and she is very experienced and savvy!
Marinowen00
Review for Member: Shannon Pansmith
ZillowVERIFIEDShannon and her team were extremely wonderful to work with from the beginning. They were very helpful considering the fact this was an estate situation. They were very knowledgeable and willing to help with whatever they could or point me into the right direction. Everyone was very professional, knowledgeable, and they got an offer on the property within five days. I would highly recommend!
Alliehartfelder
Review for Member: Shannon Pansmith
ZillowVERIFIEDShannon was a great partner in selling our home and buying the next. She was responsive through all our questions and moved quickly to get us in our new home. She was a great advocate for us and will be for you!!!
User46570614
Review for Member: Shannon Pansmith
ZillowVERIFIEDExtremely knowledgeable. Knows local area market well. Always available to answer questions. Suberb support staff. Our sale was smooth and flawless. Exceeded our expectations!!
Zuser20180816071405501
Review for Member: Shannon Pansmith
ZillowVERIFIEDThey sold our home before we even had to list! Super infomative and helpful. She is very easy to work with and straight forward. We loved her honesty! Ending up finding our dream home and could not be happier. Highly recommend!!
GretchenHammerstrom
Review for Member: Shannon Pansmith
ZillowVERIFIEDShannon was the perfect realtor. Her entire team was so great about communicating what they were doing to attract buyers and how things were going throughout the entire process. She sold our house for more than we hoped for and was able to recommend great companies to fix FHA inspection issues quickly. Her advice in negotiations and hardwork to close quickly was absolutely invaluable!
Zuser20190306170247405
Review for Member: Shannon Pansmith
ZillowVERIFIEDAs a first time buyer, I had a lot of questions and Matt answered most of them very patiently.He was always available and very helpful even on the weekends. He had a really good understanding of the local market.I am very satisfied with my experience and would definitely use his service again!Thank you for making the whole process easier for me, it was so good to work with you.Highly recommended!aEUR?
Mdhampton76
Review for Member: Shannon Pansmith
ZillowVERIFIEDAlways prompt to meetings, and willing to help with standard home buying issues being able to show up in my stead for certain estimates / reviews. Super easy process, easiest purchase experience I've had. Even if she wasn't available she got another professional from her company to show up to help.
Andrew B.
Review for Member: Shannon Pansmith
ZillowVERIFIEDVery professional and uses all the newer tools available to ensure a quick sale. Excellent initial summary of our property and priced well. We got our full asking price (slightly higher even) and it closed quickly. Well done Shannon!!!
Zack Z.
Review for Member: Shannon Pansmith
ZillowVERIFIEDShannon was great to work with, she always answered our questions promptly and stayed on top of everything. We had a very limited period of time to find a home in Ohio. And with the help from Shannon, we were able to find our ideal home and close on time.
LeahMarshall90
Review for Member: Shannon Pansmith
ZillowVERIFIEDShannon Pansmith went above and beyond to help us find our home. She was available at a variety of times and days to show us houses. I would highly recommend her.