Note: Reviews may include other agents on their team
What clients say about this agent....
Terry P.
Review for Member: Shannon Helton
Shannon was amazing to work with with. We were out of state and relying on her was easy and comfortable. Very professional and extremely friendly!!
Tyler R.
Review for Member: Shannon Helton
ZillowVERIFIEDShannon and Travis were very helpful throughout the entire process. I would recommend them to everyone. I have no complaints whatsoever. They helped us sell our home and close on our new home the same day. All while dealing with my busy work schedule and a very pregnant wife. If I ever move again or look for anymore property they will be the realtors I use. Thank you both again if you read this.
Jamie L.
Review for Member: Shannon Helton
ZillowVERIFIED Absolutely outstanding real estate agent!!! Selling a home can be stressful, but Shannon and Travis, along with Amber Lynn and the rest of the Mountain View Team made the entire experience incredibly smooth and easy. From our first conversation, it was clear that we were working with someone who truly knows the market, understands the selling process, and genuinely and greatly cares about their clients. She will always be truthful and honest and have your best interest throughout the process. They provided excellent advice on pricing, marketing, and preparing the property for sale. Their communication was exceptionalaEUR"they kept us informed every step of the way, responded quickly to every question, and handled every detail with professionalism and confidence. What impressed us most was their dedication and willingness to go above and beyond. We were shown those attributes throughout the process and even after our closing. She didn't stop helping. They worked hard to attract the right buyers, negotiated skillfully, and kept everything moving forward. We always felt that our best interests were the priority. Shannon stayed two steps ahead of me and was always forward thinking on my behalf. Amazing job!!! Thanks to Shannon and Travis, we were able to sell our property with confidence and we received a very competitive price for our home. They helped us navigate this experience with far less stress than we imagined. We couldnt have asked for better support and leadership. If youre thinking about selling your home, I highly recommend Shannon. I've worked with selling properties for over 30 years and she is at the top of my list. Five stars without hesitation!!! I can't thank Shannon, Travis and Team enough for their hard work!!!
Amymilacek
Review for Member: Shannon Helton
ZillowVERIFIED Shannon helped make our home purchase a pleasure, she is organized and her communication is top notch. Even though she is a busy realtor she always made us feel like we were a priority and handled everything like a pro !
Adam S.
Review for Member: Shannon Helton
ZillowVERIFIED Shannon and Travis did a great job for us, and were extremely patient, helpful and responsive, and had great senses of humor on top of it! This made our experience, coming from out of state and not knowing what's what, much easier and more enjoyable. At one point, we discussed and Shannon wrote up an offer for us at 1:30am! Plus, we love the final result--a beautiful new-build farmhouse in the mountains of eastern Tennessee! We highly recommend Shannon & Travis Helton as YOUR Tennessee realtors!
Sherry N.
Review for Member: Shannon Helton
ZillowVERIFIED I would utilize Shannon and Travis over and over for all home buying and selling in the state of Tennessee! They were both, simply amazing people to work with!
Marty D.
Review for Member: Shannon Helton
ZillowVERIFIED Shannon was an absolute amazing realtor and person. Thank you so much for your help! If you plan on buying a home anytime soon she is the perfect realtor.
Jasminedawn11206
Review for Member: Shannon Helton
ZillowVERIFIED Shannon was absolutely amazing and went above and beyond to help my husband and I get our first home! We plan to use her in the future. We loved working with her and would 100% recommend her to anyone using a VA loan or looking for a house with specific features
Jennifer M.
Review for Member: Shannon Helton
ZillowVERIFIED Shannon was amazing. I was so lost, unsure of the process or next steps. She was able to help me get every rolling and on track. I couldn't be more please.
User1654597
Review for Member: Shannon Helton
ZillowVERIFIED Shannon and Travis are the very best! We've used them for 2 purchases and one sale and we couldn't be happier. They're very honest, hard working and all around great people. I couldn't imagine using any other agents for any real estate transactions. Thank you both! Jerry and Teri
Thanh P.
Review for Member: Shannon Helton
ZillowVERIFIED Working with Shannon and Travis was an absolute pleasure from start to finish. They were professional, knowledgeable, and genuinely cared about helping us find the perfect home. From answering every question promptly to providing honest advice, they made the entire process smooth and stress-free. We cant recommend Shannon & Travis highly enough! If youre looking for someone whos not only an expert in real estate but also truly invested in your happiness, They are the one to call.
Cfloyd0819
Review for Member: Shannon Helton
ZillowVERIFIED Shannon and her team did an amazing job finding our perfect vacation cabin in the Mountains! They are very knowledgeable in the area and we trusted them through every step of the process. We highly recommend them!
Tgshoe
Review for Member: Shannon Helton
ZillowVERIFIED Shannon and Travis were great to work with and were willing to spend time to help in our search. They were always responsive to any questions and made sure we were taken care of. They are knowledgeable and are willing to go the extra mile.
Fred S.
Review for Member: Shannon Helton
ZillowVERIFIED Shannon and Travis were great!! They provided over 40 properties that meet our criteria. Being an out of state client they were in constant contact with us and were very responsive in answering any of questions. They were very helpful in the negotiating process and truly worked for us in acquiring a property. We closed on a perfect property for us 4 weeks after we started working with them. I would highly recommend them to anyone looking to buy or sell in the surrounding Sevierville, TN area. It was the best real estate experience we have ever had thanks to Shannon and Travis.
Hawksdad0209
Review for Member: Shannon Helton
ZillowVERIFIED Awesome shes a real professional and understands all the ins and outs of the business was very available and answered all calls and texts which nowadays is very rare also understand the aggravation of the process and helped me in every way to navigate and maneuver through the process also just good people forget about the business the market the customer experience there is a still a high demand for just plain good people it amazes me how many today in the business world are just not that I really felt like I was cared for not just a business transaction it means a lot to me thank you guys
Seb A.
Review for Member: Shannon Helton
ZillowVERIFIED Shannon and her team were phenomenal. She outperformed any realtor I used in the past even while she was on vacation. She is an outstanding realtor and person to work with. Thank you for everything you did.
Susan L.
Review for Member: Shannon Helton
ZillowVERIFIED Shannon is proactive, kind, and professional. I couldnt be happier with the attention she gave me. She consistently went above and beyond and got me the home I wanted at the price and in the condition I wanted. Shannon is the best!
User6918295
Review for Member: Shannon Helton
ZillowVERIFIED Shannon did an outstanding job selling our property. It was listed on Zillow late Friday night and we had two offers the next day! She always responds quickly to emails and phone calls. She is knowledgeable about the current market and has great negotiating skills. This is the second time we used her because of her outstanding service!
Plexypinkmomma
Review for Member: Shannon Helton
ZillowVERIFIED As out of state first time home buyers we are so grateful for Shannon and her team! She went above and beyond to ensure we found our dream home in a perfect neighborhood for us. She really looked out for us! Thank you so much Shannon and Amber Lynne!
Cas09019
Review for Member: Shannon Helton
ZillowVERIFIED Shannon did an excellent job selling my Mom's house. Within 24 hours of getting the contract she had it listed and under contract. She was so helpful with all aspects of the selling process as it all had to be done remotely. She was available for every question we might have and kept us updated at every step. I could not recommend a better realtor than her. She is the very best. I highly recommend her for your buying and selling needs.
Sherspike
Review for Member: Shannon Helton
ZillowVERIFIED Shannon and Travis make an excellent team! We gave Shannon our parameters of what we were looking for and on our first weekend looking at property, we found OUR new Tennessee home. Ive been waiting 20 years to make this happen and Shannon and a Travis made it happen!! We thank you very much!!
Lauryn O.
Review for Member: Shannon Helton
ZillowVERIFIED Shannon and Travis were so incredibly helpful in finding our perfect home. They always responded to our calls and answered any questions we had. They sent us great listings in our price range and did everything they could to help us find our home. Communication was always fantastic and we couldnt recommend them enough!
Norris4you
Review for Member: Shannon Helton
ZillowVERIFIED Shannon did an amazing job finding us our perfect house!! Theyll work with you help you find something thatll fit perfectly for family! They helped us after not knowing anything about buying a home and made sure we got what we needed
Ameliawashere
Review for Member: Shannon Helton
ZillowVERIFIED Shannon and Travis were so kind and helpful while we searched for our first home! The walked us through every step and were always quick in responding to any questions. Its clear that they genuinely care about their clients.
Emma B.
Review for Member: Shannon Helton
ZillowVERIFIED Shannon is wonderful to work with! I have bought several properties through her and each experience has been seamless. She is organized and knowledgeable. She is proactive and quick to respond to any questions or concerns. She is friendly, courteous, accommodating and will go out of her way for you! For example, I wanted to see some property with limited road access. Shannon brought me up and toured me around on her personal ATV!
Jumpink12
Review for Member: Shannon Helton
ZillowVERIFIED Shannon is absolutely amazing! She was part of finding a home in 2017. Her time and dedication to finding the perfect place was indescribable. Also Shannon and her husband Travis is one of the most honest realtors I have ever worked with. She could have easily took us to more profitable houses but instead focused inside our price range and accommodations. We love our home! In 2023 we decided to purchase the land next to us. I could have went thru the listing, but Shannon and Travis are only realtors. Again what an amazing people!
Rmccarter926
Review for Member: Shannon Helton
ZillowVERIFIED Shannon did an outstanding job at helping me sell my rental home. She was very experienced with the market and very helpful. She kept me informed with all the ins and outs of the sale. I would 1000% recommend her.
Beangstarr4
Review for Member: Shannon Helton
ZillowVERIFIED Shannon and Travis were extremely helpful in my search for a home. It was a very rough time in my life and they were very patient and supportive throughout the process. I would highly recommend them to anyone.
User1654597
Review for Member: Shannon Helton
ZillowVERIFIED We have purchased two properties from Shannon and she was fantastic! One was our first cabin and the second was a vacant lot. She's quick, helpful, professional and very knowledgeable. She didn't stop there. She keeps us informed on any updates we need to know or be concerned about with local information. We will use Shannon for any future purchases in the Smokey mountains.
Zuser20180115153859172
Review for Member: Shannon Helton
ZillowVERIFIED Shannon did a great job helping me find my home. She was understanding in what I was looking for. She took the time and even found a home that wasn't even on the market yet that was perfect for me.
Luv2teachdcole
Review for Member: Shannon Helton
ZillowVERIFIED Travis and Shannon were always available to answer any questions we had during the entire home buying process. They helped us find our forever home, and gave us some history on the different areas we were looking into settling. They were very patient with us as we looked at many homes, even through major thunderstorms.
Rmclendon33
Review for Member: Shannon Helton
ZillowVERIFIED We contacted Travis and Shannon and asked them to keep an eye out for properties or homes on or near a river or lake in that area. We live in Virginia and were looking for a getaway home. We were not in a rush to buy. Within a few weeks Shannon had several properties for us to look at and within a couple months we were owners of a new home! Shannon and Travis were such a blessing to work with. I have and will continue to recommend them to anyone who is interested in purchasing land or a new home in the East Tennessee area! Thank you Travis and Shannon for all you do!!
Caleb S.
Review for Member: Shannon Helton
ZillowVERIFIED Shannon and Travis are great to work with! They know the local markets well and was able to get us top dollar for our home. Shannon was very helpful through the entire process and made the transition out of our home a breeze. Not only are they great realtors but also great and down to earth people! Id highly recommend if you are looking to buy or sell a home in the East Tn area give them a call youll be glad you did.
Eglenn825
Review for Member: Shannon Helton
ZillowVERIFIED It was an amazing experience working with Shannon and Travis, they helped my family buy our first home and was very knowledgeable on helping us understand the processes and everything that went with them. By the end of it we felt like family! We would definitely recommend them to anyone looking to buy or sell and would use them again for any real-estate needs!
Tjackman413
Review for Member: Shannon Helton
ZillowVERIFIED Shannon stayed in touch throughout the process and made it so easy for me. I live in another state and her local connections and knowledge of the Sevier County area made it simple to hand off the listing to her and trust that she would see it through to the end. Her knowledge and patience are unmatched! She did not disappoint but delighted every step along the way.
Lawrencetyler1993
Review for Member: Shannon Helton
ZillowVERIFIED We mainly worked with Shannon and she was a wealth of patience and knowledge! She took us through the process of purchasing our property and kept us updated every step of the way. The entire process from contacting Shannon to fully purchasing the property took less than one month. We are so excited about our new land and will most definitely choose to work with Travis and Shannon again. Highly recommend working with them. Thank you so much!
Hazelnutcreek
Review for Member: Shannon Helton
ZillowVERIFIED Travis & Shannon are true professionals who always put their clients first. After going through several realtors who did not listen to our needs, God placed the Heltons in our lap. They found our forever home & investment properties. Shannon is the hardest working woman in TN and you will not be disappointed. 100 % trust & respect both of them & highly recommend!
Breedenbritney
Review for Member: Shannon Helton
ZillowVERIFIED Not only did they help me buy my home, they also helped me sell it two years later. Travis and Shannon were quick to answer any questions I had and were amazing with negotiating my wants and needs when it came down to it. I will definitely be using them when the time comes for me to buy another home.
Jdsink3
Review for Member: Shannon Helton
ZillowVERIFIED Shannon was very personable from the very beginning. She was very knowledgable and helpful. After I decided not to list my property at a low price, she went out of her way , without a formal contract to remember and call me when an offer came in which she knew was acceptable to me. Above and beyond service I?d say . She walked me thru the whole selling process virtually and was exceptionally kind .
User3010509
Review for Member: Shannon Helton
ZillowVERIFIED Shannon and Travis know the market and the local area so well, we had no doubts about their understanding of the kind of deal we were looking for. The positive surprise for us, however, was their down to earth reliability and the extra efforts they put in to get the best result for us. I would be happy to work with them again.
Laura
Review for Member: Shannon Helton
ZillowVERIFIED Wow, very impressed with Shannon?s customer service from the start to finish. Alway responsive and sole a property other agents could not. Thank you Shannon so much.
Tnvol01
Review for Member: Shannon Helton
ZillowVERIFIED We were very pleased with the job that Travis and Shannon Helton did in helping us sell our house. As soon as our house went on the market we had many people scheduling visits to see our house and we received multiple offers. We feel we got a good price for our home and were happy with the communications that we had with Shannon throughout the process. We contacted Shannon many times with questions and she was always getting back to us in a timely manner. We would recommend then to anyone wanting to buy or sell a house.
Cpele08
Review for Member: Shannon Helton
ZillowVERIFIED Shannon and her team were amazing! She worked so hard for months to find my wife and I the right house. Lots of late nights, weekends, whenever we found something we wanted to go look at, she was there. We couldnt be any happier that we had her as our realtor!
Maggiewochele20
Review for Member: Shannon Helton
ZillowVERIFIED Had a wonderful experience buying my first home with Shannon! Couldn?t have done it without her! Very professional and caring couple to work with who have your best interest in mind!
Joseph F.
Review for Member: Shannon Helton
ZillowVERIFIED Travis and Shannon have been absolutely awesome to work with. They are always on top of their game and getting you information about your housing process. I would HIGHLY recommend doing business with them because they give you everything they have.
Rtarwater
Review for Member: Shannon Helton
ZillowVERIFIED Shannon and TRAVIS worked very hard for me. They did a fantastic job and marketing this property. The whole process went very smoothly. Thank you Shannon and TRAVIS!
Zuser20200204155726829
Review for Member: Shannon Helton
ZillowVERIFIED Great people to work with. They done everything and anything they could to make our experience excellent. With everything thing they done we found the house of our dreams.
Sweetapplepie9238
Review for Member: Shannon Helton
ZillowVERIFIED We LOVE them both! We stumbled upon them merely by accident our home had sold and we had been randomly calling realtors to show us homes in a specific area. We were completely out of time and were scrambling to find something while my husband was only home on weekends. Travis showed us countless houses every weekend anytime I sent something they would get right on it. Shannon was the pitbull that I needed. She would run me numbers on anything we had interest in and say this is high priced, this is spot on, you should think twice about this as desperation set in and I began to panic. She worked hand in hand with the finance people so I knew exactly what we needed to make it to close. She kept everything organized for us and on point. Best experience ever even in a pandemic and with my husband breaking his leg the day before our move. Aside from loading the stuff on the moving trucks we couldnt ask anything more of them. We found our dream home for our huge family. They stood by us every step of the way and knew the business inside and out. Great pair of people.
Normndee
Review for Member: Shannon Helton
ZillowVERIFIED Shannon and Travis Helton, in our opinion, are a #1 Real Estate Team! They are a local couple whose knowledge of the area, service people and the Real Estate Market and procedures is unequaled. They always responded timely to any questions or concerns we had. When we decided to list our property, they immediately got to work on it. The day that the listing went published, we had 5 offers to consider, 3 of which were over our asking price. Shannon led us through the procedure to select the offer best suited for us, and within 4 weeks we closed on the property and handed the keys over to the new owners. We would not hesitate to recommend Shannon and Travis to anyone looking for a team that will work tirelessly for you, take care of all your RE needs and be a pleasure to work with. They are, in true southern terms, Good people !
Mmcfall22
Review for Member: Shannon Helton
ZillowVERIFIED I think they do an excellent job...would recommend them to anyone! Very helpful and knowledgeable...they took the time to go over things and explain things...went the extra mile to be sure everyone was happy
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