ZillowVERIFIEDI cannot say enough good things about Shannan Laudet and Adept Real Estate. From day one, Shannan went far beyond what anyone reasonably expects from a realtor. She did an incredibly thorough walkthrough of our nearly 90-year-old home and clearly identified the issues we needed to address before listingaEUR"saving us time, money, and headaches down the road. After we moved across the country, things could have easily gone sideways. During a deep cleaning, a pipe ruptured (mysteriously timed, of course), and Shannan immediately stepped inaEUR"shutting off the water, coordinating the initial plumber response, and keeping us fully informed as restoration crews handled drying, mitigation, demolition, and eventual replacement of walls and flooring. We were thousands of miles away, yet never felt out of the loop. When contractor delays dragged on, she didnt just aEURoewait it out.aEUR? She provided a clear market analysis showing the real impact those delays were having on our homes valueaEUR"transparent, data-driven, and honest. Once mitigation was complete, she conducted a meticulous comparative market analysis and landed on the exact price point we ultimately sold the home for. No guessing. No fluff. Just expertise. The home was beautifully staged and launched to market, and Shannan provided frequent updates on showingsaEUR"including a shared spreadsheet with feedback from every other agent. She even personally went out and tidied up the yard after a series of heavy storms. That level of personal investment is rare. After nearly a month on the marketaEUR"in a down marketaEUR"we found the right buyer: a military member stationed overseas in Bahrain. Shannan seamlessly coordinated a cross-country, international transaction, working within our limited budget to negotiate smart concessions and keep the deal together. She arranged replacement of the furnace identified during inspection and, once again, kept us informed every step of the way. Closing presented additional challenges due to time zone differences and logistics. Shannan handled all of it calmly, professionally, and proactivelyaEUR"making sure nothing slipped through the cracks and that we were updated at every stage. Not only is Shannan an expert at what she doesaEUR"she is an exceptional human being. She understands that selling a home is a deeply human process, not just a transaction. Having served in the military, Ive bought and sold seven homes over my life. Despite all the unforeseen complications with this sale, this was by far the best realtor experience Ive ever had. If you want someone who combines absolute professionalism, deep market knowledge, tireless advocacy, and genuine care for the people involvedaEUR"Shannan Laudet is it. 22 million star review.