Note: Reviews may include other agents on their team
What clients say about this agent....
Rosalba C.
Review for Member: Serena LoPiccolo-Smith
ZillowVERIFIEDSerena was great! She was professional, knowledgeable, very responsive and thorough, and worked with a great team. She was able to refer us to other professionals to best support our needs! I would highly recommend her!
Fiamma S.
Review for Member: Serena LoPiccolo-Smith
ZillowVERIFIEDSerena and the Inspire Team helped us buy a house in West Falmouth, MA. She responded quickly and we were able to make an offer very fast after excellent negotiations (that she led). Serena walked us through the entire process, and the whole team helped make things smooth. Cannot recommend them strongly enough. Professional, knowledgeable and always looking out for us. Thank you!
Stephanie Z.
Review for Member: Serena LoPiccolo-Smith
ZillowVERIFIEDI worked with Serena to sell my mom's house, and she was truly wonderful! Since I live out of state, Serena helped coordinate everything needed to get the house ready to sell which made what could have been a stressful process feel seamless. I never had to worry because she handled every detail and kept me informed every step of the way. I'm so grateful for all of her hard work and support. I highly recommend Serena to anyone looking for a knowledgeable, reliable, and caring real estate agent!
Vedgcomb
Review for Member: Serena LoPiccolo-Smith
ZillowVERIFIEDIt was a pleasure working with Serena. She was professional, honest, supportive, responsive, and hard-working throughout the process of selling our home. She was attentive, and worked continually to customized and fine tune our advertising. Every step was professionally and efficiently handled. She knows this real estate market very well, and provided excellent advice all along the process. We felt we were in very good hands. I would highly recommend her and her Inspire Team at Keller Williams, whether buying or selling a home!
Suecinnamonbay
Review for Member: Serena LoPiccolo-Smith
ZillowVERIFIEDSerena always gives more than 100%! Thank you for excellent work in quickly and efficiently selling my home! You went above and beyond the call of duty, assuming some costs for last-minute items, in order to make my emigration process go well and reduce the stress of selling the house. We were able to make our exit essentially worry-free as far as the house was concerned. And hats-off to your professional team, Paola, you are amazing!
Jaritadavis
Review for Member: Serena LoPiccolo-Smith
ZillowVERIFIEDAgainst all odds-- previous listing for 6 months with a different agency, brutal New England winter weather, and slow buyer traffic in the holidays and off season-- Serena was able to help us sell our house quickly and for a great price. Her hard work, cutting edge marketing strategies, and professional composure, brought us the results we were hoping for. She has to right mix of experience and an appreciation of how real estate sales have evolved. Do yourself a favor and hire Serena and her amazing Inspire team because they really do go above and beyond!
Ellenmagoon1
Review for Member: Serena LoPiccolo-Smith
ZillowVERIFIEDSerena has proven to be a very dedicated real estate professional.were impress by her skill-sets & hard-working commitment to navigate us through the sale of our Mashpee condo.With open communication &willingness to go the extra mile we felt we were in good hands!We would highly recommend Serena & Inspire team for your real estate needs!
Jjcpietraszek
Review for Member: Serena LoPiccolo-Smith
ZillowVERIFIEDSerena LoPiccolo-Smith and her Inspire Team provide impressive expertise, personalized guidance, and wonderful support. Whether you are searching for a new home, looking to sell a property, or, as was the case for me, BOTH (!), call Serena now. She earned this 5-star review every single day, from our very first conversation until closing day. She was patient with my questions, and her advice always panned out. I recommend her without reservation; she is the best!
Clintonwd3
Review for Member: Serena LoPiccolo-Smith
ZillowVERIFIEDAbsolutely amazing! This team is beyond outstanding. They work so great with you and help explain the process from beginning to end. They go above and beyond. Their media outreach is very professional. I cannot recommend them enough.
Nkalis56
Review for Member: Serena LoPiccolo-Smith
ZillowVERIFIEDI have been in customer service, sales, and marketing for 55 years. We have also bought and sold 7 houses. Serena and her "Inspire Team" gave us the best service, by far, that I have ever experienced. Serena is very detail oriented and has trained every team member to be the same. Wander takes the best "hi-def" photographs that I've ever seen. Brenda was so patient and attentive while helping us select our new place to, hopefully, spend the rest of our life. Serena and her Administrative Assistant, Paola, throughout the entire selling/buying process, helped us "dot every I and cross every T" at a level that no other real estate agent ever has. However, to me, the most important thing I can tell you is that Serena has the heart of angel and that her integrity is beyond reproach.
Rjkernweis
Review for Member: Serena LoPiccolo-Smith
ZillowVERIFIEDSerena was one of the most outstanding realtors that I have ever worked with. She was extremely knowledgeable about the local market and what was needed to sell my father's home that was part of an estate sale. I can't say enough good things about Sebrena. She was a pleasure to work with and provided a level of expertise that assisted me to make some very difficult decisions about pricing and how much I should invest to maximize my sale potential without overspending. This was crucial to achieve a sale price that was $150,000 more than what 2 other top national real estate companies recommended. That's why I went with Serena. She had a vision and strategy that was unparalleled to what others offered. Thank you Serena!!!
MaxLitvinskiy
Review for Member: Serena LoPiccolo-Smith
ZillowVERIFIEDThe INSPIRE team is hands down the best Real Estate team on Cape Cod. Serena LoPiccolo-Smith helped us navigate through the post pandemic housing market and purchase our dream home! Serena made sure to meet with us regularly and her attention to detail and knowledge of the market is unmatched. Serena was extremely helpful, open, transparent, and reliable through the whole process, she really cared about us, and understood our needs from the very first meeting. I would recommend Serena and the INSPIRE team to anyone! We can not thank you enough for your hard work and dedication!
Pat D.
Review for Member: Serena LoPiccolo-Smith
ZillowVERIFIEDOur experience with Serena was exemplary. Prior to starting this review my husband and I wondered "If Serena could have done one thing better what would it have been", and to our astonishment we came up with nothing. We were referred to Serena by a cousin that lives in Falmouth. We live off Cape and met with her at the Mid Cape house we were selling, and she suggested we make some improvements before she listed the house. She had already developed the profile of the ideal buyer and a marketing strategy. We never saw her again. The work began a few weeks later and shortly after we had our first offer- a neighbor who the contractors let in. It was low and we declined it. A couple of days later Serena received a sight unseen offer from an out of state buyer but it fell through because of Covid-19. The house wasn't even listed yet but she was working her magic. Before the week was out she had a 3rd offer that we eventually accepted. Before we accepted she had a 4th offer, in writing, in case the 3rd offer fell through. She always had a Plan B and sometimes a Plan C. Following their inspection, the buyers' agent presented a list of "issues of concern" with the house. What did Serena do? She sealed the deal with the house "as is" AND raised the price! I should mention that she found us a very local contractor (he lived 5 minutes from the house), who did an awesome job on all the work we needed done, at a fair price. Her knowledge of the area & the process were on point, and she was a true professional throughout. What more can we say- 47 days after we first spoke to her we accepted an offer that was $15k more than our asking price! We closed yesterday. So if you're buying or selling on Cape Cod make it easy on yourself and call Serena!
Ccenedese71
Review for Member: Serena LoPiccolo-Smith
ZillowVERIFIEDSerena is the MOST AMAZING realtor you will ever find! She asked us what characteristics the home of our dreams would have. I told her I could never afford the home of my dream, she said 'Do not worry, tell me anyway!' Well the second home she told us to look at WAS the home of our dreams and at a price we could afford. She is MAGICAL! She made my dream come true, and in no time at all. No wasting time looking at homes that did not fit what I liked! I life in the most beautiful home ever, with all the characteristic I was hoping for...and MORE! During the entire process, which again went pretty fast and as smoothly as one would possibly imagine, she was always ready to answer questions, answering in an extremely knowledgeable way and doing the appropriate research when necessary. She was also the one that suggest the inspector and mortgage person, which I end up choosing because they gave me the best deal. Serena is a true STAR, I have been recommending her to all my friend and colleagues and I will never use a different real estate agent as long as Serena is available. Hire Serena and you will get the home of your dreams!
Matt S.
Review for Member: Serena LoPiccolo-Smith
ZillowVERIFIEDSerena was essential in selling our home for top dollar. We appreciated all the help, guidance, and hard work that was put in. There were some uncommon challenges we faced unrelated to Serena, but she helped us handle them in stride. We truly couldn't imagine having gone through this process with anyone else. We are thankful beyond words!
C S.
Review for Member: Serena LoPiccolo-Smith
ZillowVERIFIEDSerena has been incredibly generous with her time and effort through this process despite some frustrating setbacks unrelated to her involvement. I think I can speak for all of her clients when I say that she did an amazing job and was fantastic to work with! Thank you again, Serena!
Pl57
Review for Member: Serena LoPiccolo-Smith
ZillowVERIFIEDWe have had the pleasure of working with Serena LoPiccolo-Smith for the purchase of our new home, and the sale of our existing home. We highly recommend Serena for her initiative and sales ability (our current home was under agreement in the first 5 hours of listing), and also for her vast portfolio of professional plumbers, electricians, painters and any other service and repair you may require to successfully sell your home or when purchasing a new one.
Stephiealexandrea
Review for Member: Serena LoPiccolo-Smith
ZillowVERIFIEDSerena made the experience of buying a house painless. We couldn't be happier with her hard work and knowledge of real estate. We now live in our dream house all thanks to Serena Mariana and the dream team!
Onji S.
Review for Member: Serena LoPiccolo-Smith
ZillowVERIFIEDSerena is everything you want in a realtor: honest, professional, communicative, understanding, caring and fun! We were first time home buyers which meant we asked a ridiculous amount of questions, and Serena patiently answered each of them. She always responded quickly and often followed up to those questions with more information or a recent, related article so we could learn more and be completely informed. Serena was knowledgeable about the market, what we wanted in a home, and she took the time to understand us and our budget. When we did find "The One!", she started working on it immediately and negotiated incredibly well on our behalf. We could not have been happier with the terms of our sale! At every step of the process, from setting up our search, visiting homes, submitting an offer, inspection, closing and EVERYTHING in-between, Serena was there with her beautiful smile keeping us calm! We never felt lost, confused or concerned, because Serena made sure we always knew what to expect, what was happening next and what we needed to do. Serena really gave us a sense of comfort and eased our anxiety through the whole process. We also genuinely enjoyed Serena as a person. She's funny, kind and overall just fun. Her personality lights up a room and her positive energy is so comforting. We always had a good time when we were with her which made the whole experience more enjoyable and less stressful. I can't speak highly enough of Serena's hard work, professionalism and overall greatness! She and her 'Dream Team' worked so well together to get us the house we now call home! We are so grateful for the 'Dream Team' and thankful we chose Serena as our realtor! We are over the moon happy, and if you choose Serena and the 'Dream Team', you will be too!
Anna D.
Review for Member: Serena LoPiccolo-Smith
ZillowVERIFIEDSerena was WONDERFUL! She took the time to fully understand our needs, wants, and must-haves for our new home (and we got it all). She gracefully negotiated our dream home and kept the first time home buying nerves at bay. I would HIGHLY recommend Serena to anyone buying or selling! THANK YOU SERENA!
Don W.
Review for Member: Serena LoPiccolo-Smith
ZillowVERIFIEDI wish I could give Serena 6 stars. She did a great job handling a complicated purchase for me. She used her experience and imagination to negotiate an agreement that met the unusual requirements of the seller without requiring concessions on my part. At different milestones she patiently explained the next steps and always responded promptly when I had a question. I recommend Serena without reservation.
THOMAVENUE
Review for Member: Serena LoPiccolo-Smith
ZillowVERIFIEDPutting your property in the hands of Serena LoPiccolo-Smith and her KW team, was the best decision my family could possibly make in selling our Monument Beach, Cape Cod home of over 30 Years. The speed and fluidity of professionalism cannot be overstated. We highly recommend them to all considering buying or selling their property.
Nick S.
Review for Member: Serena LoPiccolo-Smith
ZillowVERIFIEDSerena was very helpful to us in negotiating this house. It was a complicated situation due to a difficult and stubborn seller but she made it happen. She knows the area well and gets the job done.
Thorwitt
Review for Member: Serena LoPiccolo-Smith
ZillowVERIFIEDSerena was tireless in her work for me as an interested buyer. She spent time getting to know what I was looking for and why. This helped her to find the perfect place for us. We spent a few months looking around in a very small market until the moment our new house was available and then quicky arranged fiancing and all other aspects of how to get the best deal, inspection and closing. An amazing person to work with. She still supports us as we need information about local workers to complete things like HVAC, alarm systems, etc. Her team at Keller Williams was also accessible to us for anything we asked for. Great experience! Call her to get the best!
Awhite7106
Review for Member: Serena LoPiccolo-Smith
ZillowVERIFIEDAfter interviewing several real estate agents in my community, Serena and her team at Keller Williams were an easy choice. She is extremely efficient, professional, knowledgeable and passionate about what she does. Serena helped facilitate a smooth, seamless transaction. She was understanding of our time and very accommodating with our pets during showings and open houses. Serena and her team helped make an emotional experience like selling a home easier with her glowing demeanor and extensive knowledge of the market. I highly recommend her to my clients, friends, and family!