Note: Reviews may include other agents on their team
What clients say about this agent....
Sara B.
Review for Member: Rusty Paap
ZillowVERIFIEDRusty was amazing and handled everything from cleaning out my house, to repairs, to the full sale of the house! The process was painless for me, and I credit that to Rusty's expertise. It couldn't have been any easier!
Dhaggard06
Review for Member: Rusty Paap
ZillowVERIFIEDRusty and his team are absolutely the best that my wife and I have every worked with. He was incredibly responsive, in all matters, and went above and beyond in his service. We would without hesitation recommend them to anyone needing service of selling or purchasing any property. His professionalism, attention to details and humility are unequaled. Thank you Rusty!!
Vertins
Review for Member: Rusty Paap
ZillowVERIFIEDRusty sold our house for us in record time. We had interviewed several Realtors to start but he was head and shoulders above the rest- able to promise all that we needed and delivering on those promises 150%!! This included assisting us with sorting through the home where we raised our children (16 years worth of living- and many things to get rid of) preparing the home for selling and staging. He even provided us with free storage for our belongings while we looked to downsize. We left the state and Rusty took care of minor repairs, etc. while we were unavailable. He took care of everything and provided stellar marketing when the time was right. Our house sold w/in the week at above asking! If you want someone to help with every step of the selling process- go with Rusty. He communicates at every step and will not disappoint!
Zuser20171009055448472
Review for Member: Rusty Paap
ZillowVERIFIEDThis group was fantastic. They made the process so easy for us. We enjoyed working with them because the did everything they said they would do. They also kept in touch by text or calls to let us know everything that was going on. Wonderful group to work with.
Guayaba74
Review for Member: Rusty Paap
ZillowVERIFIEDOh where to begin.... Rusty and his team are phenomenal! Our family had a long distance move to make and Rusty and Alex A. helped make the transition a smooth one for us. Their full concierge services was exactly what we needed for this move. The communication from beginning to end was clear. Rusty even provided us with a timeline spreadsheet that we truly appreciated as a visual to keep us on track with our busy schedules! Alex A. made sure that the timeline was followed and adjusted it if we needed more time. They were always available when we had questions and were a pleasure to work with. Rusty is a trustworthy individual with integrity, a must have for a realtor! I would highly recommend Rusty as an agent to family and friends. You will not be disappointed as he and his team were amazing to work with!
Rbess97
Review for Member: Rusty Paap
ZillowVERIFIEDRusty and his team were amazing to work with. They are extremely knowledgeable about the local market and what we needed to do to make our house shine. They handled all of the details regarding hiring contractors to make the improvements we wanted and we didnt need to worry about anything. Everything moved along exactly as planned and we were thrilled with the outcome. Rusty and his team were always just a phone call, text or email away with a quick answer or reassurance. If you want it done right...you know who to call!
Jminsky3
Review for Member: Rusty Paap
ZillowVERIFIEDRusty and his Intero team were so amazing to deal with! From our initial meeting to the final turning over of our keys the team was professional, informative and was there every step of the way. They were very responsive to all of our needs and walked us through the process when we had questions. I would highly recommend meeting with Rusty before considering any agent to sell your home.
Ihill6
Review for Member: Rusty Paap
ZillowVERIFIEDRusty was really helpful with us getting our new home. He and his team were always available and responsive to our needs. I would use Rusty right now if I could buy another home. Thank you for everything.
Mdr_1980
Review for Member: Rusty Paap
ZillowVERIFIEDThis is the 4th real estate transaction that I've done with Rusty and I've always been highly impressed with his knowledge, professionalism, and his negotiating skill. It's obvious he has a great passion for what he does and it really comes through with his drive to get his clients into the best situation possible. I'd recommend him in a heartbeat to anybody looking to buy or sell a residence.
User3276108
Review for Member: Rusty Paap
ZillowVERIFIEDRusty made the sale of my condo so easy! Seriously--I am so busy in my life right now, I really needed someone to take charge and take care of this sale soup to nuts. We talked at some length and he had great ideas immediately for what we should do in the condo to make it more attractive--not too much, but not too little. I handed him the keys (we had vacated the condo) and he took care of everything. Repairs, new fixtures and appliances where appropriate, paint, carpeting, and then staging, filming. The little he suggested spending--which he covered until the sale--brought us three offers at the first open house, one of which was $120,000 over the asking price. He so earned his commission and he was so right about what we should do in the condo to really enhance its appeal. And he kept me updated via e-mail each step of the way. I never imagined sale of a property could go so smoothly. If I ever do this again, he's the guy I'll call.
Losnovich
Review for Member: Rusty Paap
ZillowVERIFIEDRusty is really a pleasure to work with. This guy goes above and beyond to make things happen. He really knows the market. I would highly recommend to anyone who's looking to buy or sell their home.
Melaniefathali
Review for Member: Rusty Paap
ZillowVERIFIEDFrom the first call Rusty was impressively quick to respond. We found him to be extremely professional but with a personal connection that earned our trust in a way no other agent has. Rusty (and his associate Alex Alvarado) came with a plan and was backed with his concierge service team. They handled every item on our action list and worked within our timeline. There was never any pressure from them. We set the timeline and they were there to organize and execute for us. We thank Rusty and highly recommend him. The focus, energy and experience of Rusty and his entire team put us at ease. And our instinct was right. Rusty got us a record breaking sale price on our old home, and put us into a new home that within the first year gained double digit equity. We call Rusty and Alex the A-Team! They are our go to for all of our real estate transactions from now on. We won't make a move without them!
Ruviq
Review for Member: Rusty Paap
ZillowVERIFIEDIn my opinion Rusty and Alex are the best real estate agents my husband and I ever worked with. As an associate of Rusty, Alex became the main point of contact throughout the preparation on the sale of our house. She was very responsive to our emails and other needs as they arise. She emailed the timelines on the different processes that were involved prior to the targeted aEURoeopen houseaEUR? date. She was great at following up on what ever help we might need with packing. Alex was always quick to respond to our inquiries and needs in both sales and relocation issues. Alex was easy to reach by either phone or email. Alex took on a great job as coordinator between us the homeowners and the different staff that were hired to prepare our house for staging. Alex is a great asset to the Intero Real Estate Services and we highly recommend her to my friends and family. Great job Alex.
Zuser20161009130826348
Review for Member: Rusty Paap
ZillowVERIFIEDRusty is the best!!!! Rusty is easy to work with and is extremely knowledgeable in real estate sales and purchases... I had an unusual property to sell, and Rusty was totally up to the challenge.... Rusty negotiationed a great sale price on my home... The expertise and professional advice of Rusty and Team Intero was priceless... The level of integrity and honesty exceed my expectations... I highly recommend Rusty Papp and team for all your real estate needs!!!!
Zoyaruba
Review for Member: Rusty Paap
ZillowVERIFIEDWorking with Rusty to sell our condo was the best decision we made ever!! Rusty and Alex are extremely helpful and go out of their way to help. When I bought the condo, Rusty was actually the sellers agent, but I was so impressed with him during that transaction, when I decided to sell the condo I contacted him. Rusty bowled me over my researching about me :) It made me appreciate is attention to details and he also had very good knowledge about the area and the current buzz. Rusty took care of all the minor repairs etc that the house needed and staged the house absolutely beautifully. I was miles away in Texas and Rusty handled everything for me in California. He and Alex are very easy to reach and just extremely kind and helpful people.
Rennonfuller
Review for Member: Rusty Paap
ZillowVERIFIEDRusty was very helpful, attentive, and knowledgeable in every aspect of purchasing our first home. His guidance throughout the process was indispensable. I can't recommend him enough.
Carla M.
Review for Member: Rusty Paap
ZillowVERIFIEDI've had a very pleasant experience with Rusty and would definitely recommend him as a realtor. He is very knowledgeable and has always been very honest and responsive to our questions. We were able to buy the house we wanted due to his reputation and relationship to the real estate community. We beat other offers that were actually higher than ours due to his existing relationship with the listing agent. He is also very flexible and adjusts to our (sometimes very quick) requests to visit a house, make an offer, or just get an opinion - he wants to make the client's life easier which is great! Also, he is just a nice guy to deal with which makes things very easy!
Bmharell
Review for Member: Rusty Paap
ZillowVERIFIEDWe stumbled upon Rusty when he was assisting seller's agent to run an open house that we attended without an agent. Rusty was very helpful in answering our questions regarding the property and general market conditions. We were somewhat hesitant to engage someone as buyer's agent when they were affiliated with the seller but thought having an "in" in a highly competitive process might be advantageous. As my wife and I are both attorneys, we initially viewed everything through the conflicts lens and were somewhat skeptical that he could fairly represent our interests.Rusty quickly put our minds at ease. He was so thorough and responsive. He was willing to push the sellers in negotiation and gave honest assessments regarding repairs, neighborhood characteristics, etc. He was extremely knowledgeable regarding the current market environment and bidding strategy and we were able to secure an amazing home prior to the bid submission deadline while still reserving all of our contingencies (which resulted in numerous bids, some of which were higher than the price we paid). We enjoyed working with Rusty so much that we have engaged him to assist with my Mom's home purchase. If I can recommend him to family, I would certainly recommend him to whoever is reading this review.
Danny X.
Review for Member: Rusty Paap
ZillowVERIFIEDRusty has very strong expertise in real estate and strong negotiation skill. He pays attention to many tiny things which we may never think of. He always keep me updated that makes me clear about the time schedule. I strongly recommend Rusty as a buyer real estate agent.
Adamli2000
Review for Member: Rusty Paap
ZillowVERIFIEDRusty has been super helpful in my home hunting process. He's patient, professional, knowledgable and always willing to work extra miles to help. We trust his advice and it really worked out. I highly recommend Rusty.
Rsavercool
Review for Member: Rusty Paap
ZillowVERIFIEDWe highly recommend Rusty Paap to those buying a home in San Jose, CA. Thanks to Rusty's expertise and solid negotiation skills our home buying process moved quickly. We were able to view our desired house and place a successful offer on the same night. He has many reputable contacts for brokers, inspectors, and insurance agents.
Sunil.linus
Review for Member: Rusty Paap
ZillowVERIFIEDRusty was very helpful in our search for a home in Los Altos. He took us to view quite a few places, he was very knowledgeable of the area. And the houses themselves. He gave us a lot of pointers on what to look for. He was very patient with us and we never felt pressured in any way. And while we did not end up buying a house at this time, we highly recommend him will definitely use his services again if we renew our search in the Los Altos.
Calderonlinda
Review for Member: Rusty Paap
ZillowVERIFIEDRusty Paap is an extraordinary agent. Silicon Valley is a tough market, especially for a little buyer like myself. Rusty always made me feel like a top client. He is professional, his response time is impeccable, and his knowledge and strategy skills far exceed all other agents. Rusty literally helped make my dream of home ownership a reality. My experience was truly enjoyable and i was able to purchase exactly what i wanted. He is truly amazing and i refer only him when asked by my friends and family for any real estate services. I cant wait to work with him again :)))
Mdr_1980
Review for Member: Rusty Paap
ZillowVERIFIEDRusty helped me buy my home in Los Gatos and I will 100% be using him for my future home transactions. Not only is he knowledgeable, professional, and responsive, but he also genuinely cares about his client's satisfaction at the end of the process. I'd recommend him to anyone looking to buy or sell a home.
Ryanhoward1
Review for Member: Rusty Paap
ZillowVERIFIEDThis review is for our realtor Rusty Papp of Intero in Los Altos. He helped my fiancee and I successfully buy our condo in the very competitive SF penninsula. Immediately responsive, honest, good listener, and knowledgeable are the words we think of when describing Rusty.Although I had done a lot of research online, Rusty helped my fiancee and I articulate our must haves / wants, and ultimately come up with the things that were most important to us.The condo that we ultimately selected and bought was located in downtown San Mateo and we love it. Rusty suggested we take a look at the property and helped us time our offer perfectly. Even though we were pre-qualified he also helped us get additional more competitive financing that enabled us to close in just 14 days. (This added some stress to the process, but enabled us to be very competitive - which is required in the SF Bay area and peninsula especially.) As first time home buyers we had a lot of questions, and Rusty always made time to walk us through every step of the process, and made us feel very comfortable with what was our biggest purchase. I would absolutely recommend Rusty Paap to any folks looking for an agent with experience, and who is TRUSTWORTHY! This was the most important part to us - Rusty really cared about us and our needs, and was not just concerned about pressuring us and getting commission like some of the other agents we had spoken with. Before working with Rusty, we had considered working with some Redfin agents - thank goodness we did not go that route as Rusty's guidance helped us find the right place at the right price and we didn't have to deal with any of the back and forth between the selling agent. We also were able to secure a below asking price offer, and start off our lives with a bit of equity!Purchasing a home and deciding on the place you want to live is a life changing decision. We highly recommend working with Rusty, he will not disappoint!
Zuser20140525144240262
Review for Member: Rusty Paap
ZillowVERIFIEDRusty is a fantastic realtor. He is thorough, professional, and was as invested in us finding the place of our dreams as we were! He takes his job very seriously and my husband and I trusted him with every detail. As first time buyers he was very patient with explaining everything about each step of the process to us (sometimes multiple times!). We will absolutely be buying and selling with him again in the future and I strongly recommend him. You are missing out if you don't choose to work with him! He is a very dedicated, hard worker and you would be lucky to have him representing you!
Rachkleinhoffer
Review for Member: Rusty Paap
ZillowVERIFIEDMy husband and I couldn't be any happier working with Rusty! We are first time home buyers and Rusty went above and beyond to help us get the house we fell in love with! He is very knowledgable, professional and always available! He responded to our calls/emails promptly and always made sure we were kept up to date on the current progress and was there to help in any why he could throughout the entire process. We liked him so much he is helping me sell our condo in Willow Glen. He has been great about advertising it and now we are in escrow and getting more then we have it listed for. I highly recommend Rusty and will recommend him to family and friends.
Zooviramontes
Review for Member: Rusty Paap
ZillowVERIFIEDRusty is not only good at his job but he is personable too. He is extremely knowledgeable, professional and dedicated in helping you with your real estate needs. He is quick to answer your calls and he makes you feel comfortable when asking millions of questions as are expected during such a stressful process. We contacted Rusty when listing my parents home for sale, and not only was he quick to put it on the market, but he kept us in the loop throughout the process and even offered to help with some staging to make the place more appealing What impressed me most about Rusty was that even after the sale was completed, he took the time to send me a copy of the final paperwork so that I would have it handy for my taxes. That was an example of him going above and beyond. I would highly recommend his professional services to anyone.
Valerie D.
Review for Member: Rusty Paap
ZillowVERIFIEDRusty is AWESOME! My boyfriend and I were on a tight budget with high expectations and Rusty delivered. He is very responsive and professional and worked with our schedule. He gave us sound advice and was mindful and respectful of our time. We will definitely be contacting Rusty when we are in the market again!
Arlenlegomski08
Review for Member: Rusty Paap
ZillowVERIFIEDRusty is such an amazing guy to work with. I am a first time buyer and he answered all my questions in detailed and made the process of buying a home a positive experience.
Jandi M.
Review for Member: Rusty Paap
ZillowVERIFIEDBeing a first time home buyer is a scary thing, but Rusty was there every step of the way to put us at ease. We started with very little knowledge of the home buying process, and no idea who to reach out to. Rusty contacted us quickly after we had made an inquiry on a zillow listing. Rather than giving us a sales pitch, he recommended that we meet in person so that he could introduce himself and teach us a bit about the way buying a home works. It was exactly what we needed, and we knew right away we wanted him as our realtor.He's been awesome since :) Working with Rusty was like interacting with a friend, which is nice since home buying and the paperwork that comes with it can have a bit of a business transaction feel. He kept it enjoyable AND professional.I have nothing to say but great things about Rusty, and couldn't be happier with his help in buying our new home!
Jandi L.
Review for Member: Rusty Paap
ZillowVERIFIEDBeing a first time home buyer is a scary thing, but Rusty was there every step of the way to put us at ease. We started with very little knowledge of the home buying process, and no idea who to reach out to. Rusty contacted us quickly after we had made an inquiry on a zillow listing. Rather than giving us a sales pitch, he recommended that we meet in person so that he could introduce himself and teach us a bit about the way buying a home works. It was exactly what we needed, and we knew right away we wanted him as our realtor.He's been awesome since :) Working with Rusty was like interacting with a friend, which is nice since home buying and the paperwork that comes with it can have a bit of a business transaction feel. He kept it enjoyable AND professional.I have nothing to say but great things about Rusty, and couldn't be happier with his help in buying our new home!
Amy D.
Review for Member: Rusty Paap
ZillowVERIFIEDAfter working with several other agents that weren't able to produce for us, our dream of owning a home was slipping away. Then we met Rusty. Rusty was extremely knowledgeable and willing to take the time that was needed to get the job done. We were first-time home buyers, and Rusty explained each step of the process and made us feel at ease. He was always available (even during non-office hours) to answer any of our questions and was always just a phone call away. Rusty went above and beyond - meeting in person with the selling agents, hand-delivering offers, and whatever else he needed to do to get our offers were accepted. We are so thankful for everything that Rusty did for us, and we are loving our first home. We highly recommend Rusty and look forward to working with him in the future.
User0713745
Review for Member: Rusty Paap
ZillowVERIFIEDMy fiance and I just bought our first home with the help of Rusty and I cannot tell you how easy he made it. With sound advice and a high level of expertise he helped us find and purchase our dream home in this crazy crazy market. He gave us great advice without ever pressuring us to rush to a decision. I am in the financial sales industry and whenever someone asks for a realtor I will be sure to give them Rusty's name with confidence that he will give them the same 5 star experience that he did with us.
User9398416
Review for Member: Rusty Paap
ZillowVERIFIEDWe cannot say enough positive things about having Rusty as our Real Estate Agent. We struggled in this unique market, but he was very patient in explaining the process to us. He went above and beyond our expectations in professionalism, correspondence and working for us. He really listened to what we wanted and helped us find a place that we felt comfortable purchasing. Not only were we extremely impressed with his work in getting us the home we love, but we also received very positive feedback from the sellers. When we met with the sellers, they informed us that it was Rusty that swayed their decision to accept our offer. They (and their agent) enjoyed working with Rusty, they said that he personally delivered the offer and that they truly felt that he was advocating for us. Buying a home seemed to be a daunting task that I wanted to give up on, but when we started working with Rusty he made me feel comfortable in a stressful situation. In the end, I really enjoyed the home-buying process with Rusty. We recommend him to all of our friends and family. We also look forward to his help with future purchases.
Abbyvotino
Review for Member: Rusty Paap
ZillowVERIFIEDRusty was a great find - I am so glad the random laws of nature allow this type of serendipity to happen. Rusty stepped up to the plate, he hit a home run with me. I needed to do FHA financing in a booming market. Had several false starts, but when I found the perfect home, Rusty helped me get the financing and all contingencies handled - we closed in 3 weeks in an extremely hot market. I would highly recommend Rusty to anyone who is looking for a dynamite realtor. He is pragmatic, never misled me about anything and provided immediate response when needed. His expertise in the local market is unparalleled. He provided me with a tailor made folder of materials when we first met, and had followed up on each and every issue I have presented, in fact I just spoke with him on a question that has come up since closing, and once again, his response was immediate and appropriate. His extensive network of service providers was also very pivotal in closing early. He has great relationships with contractors, pest control, financing and handles all other potential obstacles quickly. He also calm and has a great sense of humor - was an absolute pleasure to do business with.
User3455151
Review for Member: Rusty Paap
ZillowVERIFIEDHe is an incredible realtor and a great person!His knowledge in his field is more than any other realtor I have ever met. He explains things with such ease and makes you feel comfortable. He always kept our needs and wants in mind. I truly think we got such a great deal, during a period when negotiating was really not in the cards. They way he presented our offer was amazing. We are in our home that we love.Thank you,Lucy Trejo
User08484445
Review for Member: Rusty Paap
ZillowVERIFIEDWe had a terrible experience with another realtor a year before we purchased our new home and Rusty was a breath of fresh air. The second time around, we were a lot more skeptical, had a MILLION more questions and truth be told, were very demanding and Rusty was incredibly patient, was very quick to return our calls and answer our questions and given we were using a VA loan and were very limited in this market, Rusty was very understanding and was able to find us a wonderful home that we love. What we really appreciated about Rusty is that he was professional but real and honest and it was almost like looking at houses with a friend or close family member. He never hesitated to ask the tough questions and we really felt like he had our best interest in mind. We would definitely recommend Rusty to anyone and would use him again ourselves if we wanted to purchase another property or had to relocated.
User791998
Review for Member: Rusty Paap
ZillowVERIFIEDWorking with Rusty was a fantastic experience. He's candid, honest, and extremely knowledgeable of the real estate market in the greater San Jose bay area. He did a great job helping me evaluate comparable listings and narrow in on what was most important to me. In addition, he's very observant of any new homes that become available, frequently showing me places that weren't even on the market yet. I ended up purchasing a new townhome and Rusty was invaluable in negotiating with the KB homes selling agents and their unorganized "upgrade" process. He was able to convince them to throw in many perks like no closing costs & completely upgraded appliances, among others. Overall, it was a truly enjoyable experience working with Rusty and I would definitely recommend him to anyone looking to buy or sell property in the future!
User31588826
Review for Member: Rusty Paap
ZillowVERIFIEDWorking with Rusty made the property buying process much easier and understandable. He is extremely knowledgeable and experienced, helping us find a home that suited our needs.At no time did he pressure us or rush us into making hasty descisions. There were a few times when we thought we would not find the house that was meant for us, but after almost a year, it came to us. Being that it was a short sale, Rusty gave us the information and details we needed to make sound decisions and guided us through the tangled web of going through a short sale property.
User5072638
Review for Member: Rusty Paap
ZillowVERIFIEDRusty was an absolute joy to work with. He made the process of finding and obtaining my dream home completely possible through his hard work and professionalism. I would highly recommend him to anyone looking for a real estate agent to work with.
Jeffbernstein23
Review for Member: Rusty Paap
ZillowVERIFIEDRusty was recommended to me by a friend when I started looking to buy a house. Rusty is very personable, knowledgeable, and knows how to get the job done. Furthermore, Rusty has made himself available to me on several occasions AFTER purchasing my house to discuss resale value and refinancing. I wholeheartedly recommend Rusty to anyone interested in buying a home.
Rocklin P.
Review for Member: Rusty Paap
ZillowVERIFIEDI have worked with Rusty on a number of transactions including my first home in 2005. I was most impressed with his skills when helped me sell two properties under challenging economic conditions in 2009. He has a deep understanding of the housing market and a wealth of knowledge of the available loan programs. I highly recommend his services and will be using him again when my wife and I begin to look for another property to buy.
User7576805
Review for Member: Rusty Paap
ZillowVERIFIEDWith crisp effeciency; Rusty Paap giuded us through the search, the offer, the loan process and the closing, in the purchase of our Town House in Morgan Hill, for the right price with a 3.4 %, 30 year fixed loan.Rusty went beyond the usuall Agent to Agent process and made our offers in person to the sellers. He made our offer August 2, 2010 and handed us the keys to our new home September 2, 2010. In a word, Rusty Paap is a professional.Ed & Pat SpaceMorgan Hill, CA
User5305193
Review for Member: Rusty Paap
ZillowVERIFIEDMy wife and I were in the market for our first home and Rusty really took care of us through the process. We really appreciated the time he spent helping us through the process.
User0021964
Review for Member: Rusty Paap
ZillowVERIFIEDMy experience with Rusty was excellent. He had extensive knowledge of the area and he did a good job of processing what I said I wanted into where we should go look. This was particularly impressive as the initial search that I requested, consisted of an area from Menlo Park to Los Gatos. Rusty helped me narrow down the search and I ended up in a house that I love.In terms of the process, his experience really shone through. He let me know what to expect during each phase, expertly negotiated price, and was always very responsive to my questions. He was also always on time for appointments, which is something that I appreciate. I would recommend Rusty's services to anybody looking to buy or sell a home.
J25borgy
Review for Member: Rusty Paap
ZillowVERIFIEDRusty worked with us to sell our house in the dreaded lull of the 2009 market and I don't think we would have had success without him. He was quick and efficient in all areas and was also able to recover from a initial fall through loan approval on the first buyer. His advice as to pricing and listing worked very well. He was always prompt with all paperwork and there were no mixups during the process from the selling end. Highly recommended!