Note: Reviews may include other agents on their team
What clients say about this agent....
Thomas S.
Review for Member: Robert Piazza Palotto
Robert's experience and advice helped us to sell the house quickly and at the highest price possible!
Karimabed477
Review for Member: Robert Piazza Palotto
ZillowVERIFIEDRobert Piazza Palotto one of the best realtor in upstate New York very professional, and intelligent he know exactly what you want and what are your looking for and work with you Step-by-step until you reach and find your dream home he know how to work on a deal and make sure that youre happy even after the sales he keep in touch with you provide you and your family insurance to make sure you and your family are safe , I highly recommended him for residential and commercial real estate . Thank you RPP
Marythran
Review for Member: Robert Piazza Palotto
ZillowVERIFIEDMay 6,2022 My experience as a first-time home seller: At first, I was nervous, not knowing anything about selling my home. Robert Piazza Palotto and his team walked me through the listing process and mentored me in a timely, efficient, and professional manner. Then I wondered how I was going to learn about being a seller when I'm focused on details, logistics, and unknowns. Robert and his team provided clear, direct, and responsive communication while focusing on my needs. They shared local market data (I love data) about the community and market and made recommendations to help me feel confident about my decisions. They talked about the 3 Ps (presentation, promotion, and price). Putting the strategy in these three categories helped me to understand the goals of selling my home. Support was provided in how to stage my home for potential buyers. The team worked diligently in promoting the home in a variety of different marketing methods (social media, print, flyers, postcards, emails, texts, lawn sign, etc.). We talked at great length about market value, comparable properties, and selling price. All the hard work in planning and strategizing paid off. The timeline was efficient, smooth, and timeless. I am grateful for Robert and his teamaEUR~s professionalism, kindness, mentorship, eye for detail, and helping me through the aEURoefirst time selleraEUR? process. I truly trust Robert and his team and believe in the process. Thank you Robert & RPP Sold Team of RE/MAX Plus! I highly recommend RE/MAX Plus. They too will work with you for a successful sale as a homeowner. They are the best realtors in Rochester! Mary T
Kelly S.
Review for Member: Robert Piazza Palotto
ZillowVERIFIEDI highly recommend working with Laura and the RPP Sold team at Re/Max. I've bought three homes in my life, and my experience was the RPP team was far and away the best experience I've had working with a broker. Laura looked at many houses with me during my ~8-month search, and was always a stable sounding board, even when my own patience was wearing thin. She and her colleague Robert provided excellent feedback on the homes that I considered (e.g quality of mechanics, cost for needed improvements, etc.) and always understood where the house would stand in the market. As a result, when I found the perfect house for my family, I was able to win it in a very competitive bidding process. I couldn't be happier with the experience and with our new home.
Rohrer T.
Review for Member: Robert Piazza Palotto
ZillowVERIFIEDMy wife and I recently decided the market was right to sell our house in Pittsford and relocate to the Carolinas. I contemplated selling on my own -- beautiful home, great neighborhood, great school district, hot market... then my business partner recommended I at least get some advice from Robert, who was in the process of selling a house for him. After showing Robert around our home I was convinced I could sell quickly for a good number. But I also saw that he had tools at his disposal that would promote my house well beyond what I was capable of and increase to the likelihood that we would capture well above asking price. Robert and his team were fantastic as they walked us through the process. They had contractors who reacted quickly to get the house in selling shape, and a marketing team that did such a beautiful job of showing our home online that I wanted to bid on it myself! They walked us through the offers (where we got well above asking price), the closing, and right through the challenges we had saying goodbye to our home of 20 years. If you are selling or buying a home, you owe it to yourself to meet with Robert to learn more about what his team can do for you. We have recommended the him to several friends and one of our neighbors already sold their home with Robert shortly after we did, with similar results.
Stephen C.
Review for Member: Robert Piazza Palotto
ZillowVERIFIEDSince the COVID pandemic has demonstrated that working from home (permanently) can be very productive and effective, we decided to move to the Finger Lakes area where I will finish my career working remotely. As such, we hadnt settled on a specific lake or location; just generally aEURoethe Finger Lakes RegionaEUR?. Having used Zillow in the past to look for properties and track the value of my current home, on a whim, I indicated to Zillow that I needed a realtor for that area. I dont know how, or why, but Zillow routed my request to Robert Piazza-Palotto, the aEURoeRPP Sold TeamaEUR? of RE/MAX. He called us personally the same afternoon (on a Sunday), within a couple hours of the inquiry, to begin the engagement. Of course, I was skeptical, and tested Robert and his associate Laura DuMont to see if they were right for us. I told them I would not sign an exclusivity agreement until their aEURoeauditionaEUR? was completed. They passed the test and audition with flying colors; we agreed to have them represent us exclusively in the search for our dream home. They were easy to work with, highly knowledgeable and efficient, very responsive almost any time day or night, followed through on everything they took action to do, and demonstrated a high standard of integrity / ethical behavior. Throughout the entire process, we always felt the RPP Sold Team was working on our behalf, putting our interests first. We had a number of options in mind ranging from lake view, to acreage, to existing homes to new construction. Robert and Laura didnt try to push us one way or the other, rather, they showed us homes and lots in a number of locations, clearly laying out the pros and cons of each course of action, and leaving us to make an informed decision. Roberts experience as a former home builder was helpful as well; this is technical expertise most agents lack. Once we settled on the property we wanted, Roberts support continued; he quickly submitted a strong offer on our behalf and worked through the counter-offer process with us. He assured that we had protections in the sale contract to address concerns we had, including an innovative 10-day aEURoedue diligenceaEUR? contingency to allow us to investigate a specific, rather complex landscaping item. We pushed through all of that and our offer was accepted aEUR| at a very fair price. Then through the 100s of details needed to prepare for the closing date, Laura took over and really shined. She attended to every issue and concern, and always got back to us quickly with the answer or information we needed. And she made sure we didnt miss anything. Furthermore, Robert connected us to excellent real estate services that we needed. These were a bank, lawyer, landscaping firm, civil engineering firm and home inspector. This team worked together seamlessly, and at reasonable cost to us as well. We took possession of the home 8-December 2020, precisely on the date Robert estimated nearly 6 weeks prior, which is amazing considering the COVID environment where nothing happens on schedule. The closing was flawless, as was the entire experience. In summary, I would highly recommend the RPP Sold Team to anyone looking to buy a home in the Rochester, NY or Finger Lakes, NY area. Buying a home is complicated and stressful, but this teams knowledgeable and professional approach gives you confidence that all the bases are covered.
Hotpie11
Review for Member: Robert Piazza Palotto
ZillowVERIFIEDSince the COVID pandemic has demonstrated that working from home (permanently) can be very productive and effective, we decided to move to the Finger Lakes area where I will finish my career working remotely. As such, we hadnt settled on a specific lake or location; just generally aEURoethe Finger Lakes RegionaEUR?. Having used Zillow in the past to look for properties and track the value of my current home, on a whim, I indicated to Zillow that I needed a realtor for that area. I dont know how, or why, but Zillow routed my request to Robert Piazza-Palotto, the aEURoeRPP Sold TeamaEUR? of RE/MAX. He called us personally the same afternoon (on a Sunday), within a couple hours of the inquiry, to begin the engagement. Of course, I was skeptical, and tested Robert and his associate Laura DuMont to see if they were right for us. I told them I would not sign an exclusivity agreement until their aEURoeauditionaEUR? was completed. They passed the test and audition with flying colors; we agreed to have them represent us exclusively in the search for our dream home. They were easy to work with, highly knowledgeable and efficient, very responsive almost any time day or night, followed through on everything they took action to do, and demonstrated a high standard of integrity / ethical behavior. Throughout the entire process, we always felt the RPP Sold Team was working on our behalf, putting our interests first. We had a number of options in mind ranging from lake view, to acreage, to existing homes to new construction. Robert and Laura didnt try to push us one way or the other, rather, they showed us homes and lots in a number of locations, clearly laying out the pros and cons of each course of action, and leaving us to make an informed decision. Roberts experience as a former home builder was helpful as well; this is technical expertise most agents lack. Once we settled on the property we wanted, Roberts support continued; he quickly submitted a strong offer on our behalf and worked through the counter-offer process with us. He assured that we had protections in the sale contract to address concerns we had, including an innovative 10-day aEURoedue diligenceaEUR? contingency to allow us to investigate a specific, rather complex landscaping item. We pushed through all of that and our offer was accepted aEUR| at a very fair price. Then through the 100s of details needed to prepare for the closing date, Laura took over and really shined. She attended to every issue and concern, and always got back to us quickly with the answer or information we needed. And she made sure we didnt miss anything. Furthermore, Robert connected us to excellent real estate services that we needed. These were a bank, lawyer, landscaping firm, civil engineering firm and home inspector. This team worked together seamlessly, and at reasonable cost to us as well. We took possession of the home 8-December 2020, precisely on the date Robert estimated nearly 6 weeks prior, which is amazing considering the COVID environment where nothing happens on schedule. The closing was flawless, as was the entire experience. In summary, I would highly recommend the RPP Sold Team to anyone looking to buy a home in the Rochester, NY or Finger Lakes, NY area. Buying a home is complicated and stressful, but this teams knowledgeable and professional approach gives you confidence that all the bases are covered.
Karimabed477
Review for Member: Robert Piazza Palotto
ZillowVERIFIEDShe is very Professional And knowledgeable she always answer all my questions and she help me a lot buying and selling Property's . I highly recommended her If you looking 2 buy or sell she is the one get the deal done . Thanks you for your business
Djkumaran
Review for Member: Robert Piazza Palotto
ZillowVERIFIEDFast responsive helped me buy the house. Excellent negotiable skills. She will direct to you to the right direction I definitely recommend others who looking to buy the house.
Zuser20170206142051569
Review for Member: Robert Piazza Palotto
ZillowVERIFIEDShe is very professional, patient and Nice She encouraged and supported me all the process. She is very knowledgeable on this field .She is the best !
MARANGELI F.
Review for Member: Robert Piazza Palotto
ZillowVERIFIEDHI MY NAME IS JACKIE. MY HUSBAND CRISTOBAL AND I DECIDED TO PURCHASE OUR FIRST HOME. WE DIDN'T KNOW WHERE TO BEGIN AND WITH THE HELP OF OUR LENDER, WE WERE PUT IN TOUCH WITH RE/MAX PLUS' RPP SOLD TEAM. AT OUR FIRST APPT WITH RE/MAX PLUS, WE MET ROBERT PIAZZA PALOTTO AND ELIZABETH POOL. WE HAD NO IDEA WHAT TO EXPECT DURING THE HOME BUYING PROCESS BUT LUCKY FOR US, WE HAD ELIZABETH. ELIZABETH TOOK US THROUGH OUR FIRST TWO SHOWINGS AND IT WASN'T UNTIL WE DECIDED TO ASK HER HOW LONG SHE'D BEEN DOING THIS LINE OF WORK BECAUSE SHE IS SO GREAT AT IT, THAT WE FOUND OUT SHE WAS JUST GETTING STARTED. WE WERE SHOCKED AT HER RESPONSE BECAUSE SHE ANSWERED OUR QUESTIONS WITH SUCH EASE AND KNOWLEDGE; WE THOUGHT SHE HAD BEEN IN HER LINE OF WORK FOR YEARS. WE PUT IN OFFERS ON THE FIRST TWO HOMES THAT UNFORTUNATELY DIDNT WORK OUT IN OUR FAVOR. BUT THEN WE FOUND THE HOME THAT MADE US BELIEVE aEURoeTHIRD TIMES THE CHARMaEUR?. WE PUT OUR OFFER IN ON THE THIRD HOME, WHICH WAS ACCEPTED, AND THEN THE PROCESS BEGAN. ELIZABETH, WHOM WE GOT TO KNOW AT aEURoeLIZaEUR?, WAS OUR SHINING STAR IN THIS WHOLE PROCESS. EVERY STEP OF THE WAY WHETHER IT WAS A SHOWING QUESTION, A LENDER RELATED ISSUE, OR A SELLER AGENT QUESTION, NO MATTER WHAT IT INVOLVED, LIZ LOOKED INTO IT FOR US AND ALWAYS MADE IT A POINT, TO REACH OUT TO US WITH EITHER AND UPDATE OR TO LET US KNOW THE OUTCOME. WE WERE MORE THAN EXCITED TO HAVE BEEN ABLE TO SHARE THIS EXPERIENCE WITH LIZ. SHE WAS NOT ONLY OUR REAL ESTATE AGENT, WE FELT AS THOUGH WE ALSO GAINED A WONDERFUL FRIEND IN THE PROCESS. FOR ANYONE WHO IS READY TO GO INTO HOMEOWNERSHIP, WE WOULD RECOMMEND TO THE HIGHEST EXTENT, ELIZABETH POOL. WE PROMISE THAT IT WILL BE THE BEST HOME BUYING EXPERIENCE YOU WILL EVER HAVE. RE/MAX PLUS ROBERT PIAZZA PALOTTO SOLD TEAM IS VERY LUCKY TO HAVE ELIZABETH POOL ON THEIR TEAM! BECAUSE OF HER, MY HUSBAND AND I ARE NOW ENJOYING OUR BEAUTIFUL NEW HOME!! THANK YOU, LIZ, FOR EVERYTHING YOU DID FOR US. WE LOVE YOU!!
Jackie C.
Review for Member: Robert Piazza Palotto
ZillowVERIFIEDHI MY NAME IS JACKIE. MY HUSBAND CRISTOBAL AND I DECIDED TO PURCHASE OUR FIRST HOME. WE DIDN'T KNOW WHERE TO BEGIN AND WITH THE HELP OF OUR LENDER, WE WERE PUT IN TOUCH WITH RE/MAX PLUS' RPP SOLD TEAM. AT OUR FIRST APPT WITH RE/MAX PLUS, WE MET ROBERT PIAZZA PALOTTO AND ELIZABETH POOL. WE HAD NO IDEA WHAT TO EXPECT DURING THE HOME BUYING PROCESS BUT LUCKY FOR US, WE HAD ELIZABETH. ELIZABETH TOOK US THROUGH OUR FIRST TWO SHOWINGS AND IT WASN'T UNTIL WE DECIDED TO ASK HER HOW LONG SHE'D BEEN DOING THIS LINE OF WORK BECAUSE SHE IS SO GREAT AT IT, THAT WE FOUND OUT SHE WAS JUST GETTING STARTED. WE WERE SHOCKED AT HER RESPONSE BECAUSE SHE ANSWERED OUR QUESTIONS WITH SUCH EASE AND KNOWLEDGE; WE THOUGHT SHE HAD BEEN IN HER LINE OF WORK FOR YEARS. WE PUT IN OFFERS ON THE FIRST TWO HOMES THAT UNFORTUNATELY DIDNT WORK OUT IN OUR FAVOR. BUT THEN WE FOUND THE HOME THAT MADE US BELIEVE aEURoeTHIRD TIMES THE CHARMaEUR?. WE PUT OUR OFFER IN ON THE THIRD HOME, WHICH WAS ACCEPTED, AND THEN THE PROCESS BEGAN. ELIZABETH, WHOM WE GOT TO KNOW AT aEURoeLIZaEUR?, WAS OUR SHINING STAR IN THIS WHOLE PROCESS. EVERY STEP OF THE WAY WHETHER IT WAS A SHOWING QUESTION, A LENDER RELATED ISSUE, OR A SELLER AGENT QUESTION, NO MATTER WHAT IT INVOLVED, LIZ LOOKED INTO IT FOR US AND ALWAYS MADE IT A POINT, TO REACH OUT TO US WITH EITHER AND UPDATE OR TO LET US KNOW THE OUTCOME. WE WERE MORE THAN EXCITED TO HAVE BEEN ABLE TO SHARE THIS EXPERIENCE WITH LIZ. SHE WAS NOT ONLY OUR REAL ESTATE AGENT, WE FELT AS THOUGH WE ALSO GAINED A WONDERFUL FRIEND IN THE PROCESS. FOR ANYONE WHO IS READY TO GO INTO HOMEOWNERSHIP, WE WOULD RECOMMEND TO THE HIGHEST EXTENT, ELIZABETH POOL. WE PROMISE THAT IT WILL BE THE BEST HOME BUYING EXPERIENCE YOU WILL EVER HAVE. RE/MAX PLUS ROBERT PIAZZA PALOTTO SOLD TEAM IS VERY LUCKY TO HAVE ELIZABETH POOL ON THEIR TEAM! BECAUSE OF HER, MY HUSBAND AND I ARE NOW ENJOYING OUR BEAUTIFUL NEW HOME!! THANK YOU, LIZ, FOR EVERYTHING YOU DID FOR US. WE LOVE YOU!!
Theresa D.
Review for Member: Robert Piazza Palotto
ZillowVERIFIEDShe is just amazing! She truly wanted us to find our perfect dream home in our budget. She went out of her way to match a seller to our needs through her professional contacts and great negotiating skills. Even with the market being insane she makes things HAPPEN. She also is a wonderful person and so down to earth she made us feel like we were family. She is totally vested in our best interest and she will not rest til you have your dream home. Day or night if we sent a message about any house she was always on top of it. She is willing to show you as many houses as it takes to find the perfect fit. We are truly in her debt and will recommend everyone we know to her. If your looking for Honesty, determination, and charisma in a realtor she is the one for you!!
Alex B.
Review for Member: Robert Piazza Palotto
ZillowVERIFIEDVery outgoing , knowledge of sales is outstanding. I would recommend him for any of the car and housing needs. He will find the right house to fill all your needs
Diag
Review for Member: Robert Piazza Palotto
ZillowVERIFIEDJumping in as a buyer in the Rochester market seemed scary, John put our fears to rest and found us the house we've dreamed about. We went in to this without knowing much about many of the suburbs in ...
Drobrien82005
Review for Member: Robert Piazza Palotto
ZillowVERIFIEDWe found John completely accidentally, and it was the happiest fortuitous accident. He is genuinely the nicest guy, and helped us find our dream home. He worked from beginning to end to make it a seamless ...
LAMANTIA6186
Review for Member: Robert Piazza Palotto
ZillowVERIFIEDIt was an honor to have been able to allow John to sell my home. He was kind, straight forward, any questions I had about anything in general he was quick to get back to me and I never felt out of the ...
Kurtkrokenberger
Review for Member: Robert Piazza Palotto
ZillowVERIFIEDI could not have been more happy with Robert and the RPP Sold Team. Before I hired Robert, I was considering selling my house in a private transaction. And I am very glad that didn't work out! Robert ...
Melissamccormack79
Review for Member: Robert Piazza Palotto
ZillowVERIFIEDMy experience with Robert was both unethical and unprofessional. I would not recommend him to anyone due to my experience with both buying and selling a home through him. Roberts follow up and communication ...
User31087926
Review for Member: Robert Piazza Palotto
ZillowVERIFIEDRobert and the RPP Sold team were an excellent choice for my wife and I to use for purchasing and selling a home. Roberts knowledge of the necessary steps for both purchasing and selling were extremely ...
Charte7
Review for Member: Robert Piazza Palotto
ZillowVERIFIEDWilliam Boneberg and the Robert Piazza Palotto team were great to work with during our home purchase from day one right through our pre-closing walk through. William was knowledgeable and a great negotiator. In this competitive market it was important to get in to a new listing quickly - William made this happen. William and the RPP team met or exceeded all of our expectations.
Kated3218
Review for Member: Robert Piazza Palotto
ZillowVERIFIEDSold our home in 4 days! Professional, knows the industry, thorough, and has a remarkable team to help. Knowledgeable / Resourceful / Good Follow Through / Efficient/ Negotiates for the best of the client! -Gave a clear and concise plan of action Would recommend to anyone. Selling a home and purchasing a home is stressful. Take the thought out of wondering what your realtor is doing and hire RPP!
Sharondab101
Review for Member: Robert Piazza Palotto
ZillowVERIFIEDShe is very detail oriented. Great with helping you understand home buying terms. She moves quickly to get you a viewing of home. She's all out a great person to work with.
Amberjean310
Review for Member: Robert Piazza Palotto
ZillowVERIFIEDHe was very honest about all of the properties that we looked at. He has contracting experience and would not hold back information about work that would need to be done to a house. He was also very patient with me and didn't pressure me into any decisions.
Kaseycammilleri
Review for Member: Robert Piazza Palotto
ZillowVERIFIEDGreat Job! Robert helped us look at all kinds of different houses - haven't found one yet, but we're pretty close! We haven't found one yet, but we're pretty close!
User2174987
Review for Member: Robert Piazza Palotto
ZillowVERIFIEDI have bought and sold about five times now. My only regret is that I did not know Rob Prior. Rob was able to make things happen faster than expected and without any errors. Rob is my ONLY choice from here on out. Thanks Rob for everything!!!
Zuser20150808232857485
Review for Member: Robert Piazza Palotto
ZillowVERIFIEDI was in the market for a second home and contacted Rob on one of his listings. He was friendly, professional and extremely knowledgeable about the Canandaigua real estate market. He and his team spent the time I needed to explore the area and options and never pushed for a sale. We found a winner and Rob negotiated an amazing price. Will use Rob again and send him to all our family and friends!
Molley A.
Review for Member: Robert Piazza Palotto
ZillowVERIFIEDWorking with Robert PiazzaPalotto was amazing. After a year of not selling our house with an agent my husband and I decided to give Roberts services a try. He is very responsive and organized. We wer e able to list our house and have an offer in a few months. You really are able to sell your house on your own and not having to deal with an agent who is more interested in their commission then actually selling your house. I would recommend Roberts services to anyone and will use him again. Best decision we made. Wish we had done it a year earlier.
Rajagottipati
Review for Member: Robert Piazza Palotto
ZillowVERIFIEDWe would like to share our most productive and delightful experience of working with Rob, personally, and his team. This team successfully and masterfully led us all the way thru a very elaborate and uneasy project - selling our home in Penfield followed by purchasing a smaller home in the same area. An exquisite professionalism, detailed understanding of the market, obvious emphasis on understanding and meeting our demands were primary but not the only characteristics of the team that we have observed in action and the key success factors. We want to specifically praise the professional skills, courtesy and amazing patience of Rob who helped us to find and actually purchase our new dream home. We recognize that we were difficult clients! We started our house hunting with very naive and unrealistic expectations, we kept changing our mind on a weekly basis, went thru multiple showings until we found what we really wanted. Rob's attitude, professional guidance, polite education and, when it came to action, the ability to act swiftly and decisively were just incredible and a true blessing for us! We strongly recommend this team - you won't regret the choice!
Angelinasemail55
Review for Member: Robert Piazza Palotto
ZillowVERIFIEDWorking with the RPP sold team was awesome! The team is simply the best there is. My fiance and I were looking to buy our first home and Robert made it one of the best experiences ever. Everything went absolutely smooth and phenomenal. Every single staff member worked in a very professional manor and were extremely respectful. Together we completed all the steps that were needed in order to succeed in buying our home. We can not wait to work with The RPP sold team again!!
Zuser20150515095946123
Review for Member: Robert Piazza Palotto
ZillowVERIFIEDRobert stepped in when my other agent just failed us as our representative. Robert handled the process quickly, professional, but aggressive when needed. He got the things we needed done promptly, and did not let up until the process was completely finished. Buying a house is the biggest, most important decision in life and Robert DEF. treats it as that. Extremely recommended!
Dschwaab89564
Review for Member: Robert Piazza Palotto
ZillowVERIFIEDI cannot begin to explain how wonderful my home selling experience was with the RPP team. Robert, was awesome. He responded immediately whenever I called him. My home was so well marketed it sold the first day! I would tell anyone buying or selling, contact the RPP team first, no need to even interview anyone else. The whole experience was great!
User34076065
Review for Member: Robert Piazza Palotto
ZillowVERIFIEDIt has been an excellent experience to work with Robert Piazza Pilatto on the sale of our home. Robert and his team are highly knowledgeable about the market. They have kept us constantly informed from day one to closing. They are professional, polite and diligent and worked hard to obtain the best possible situation for us. I have worked with a number of realtors through the years and Robert is one of the best.
Wilkins C.
Review for Member: Robert Piazza Palotto
ZillowVERIFIEDWhen we made the decision to aEURoedownsizeaEUR? our property holdings we faced the prospect of identifying, engaging and retaining a broker to handle the transaction. We employed several criteria. We wanted to know what kind of system they would use to market; what record of success they had; what insights they had about staging the property and most importantlyaEUR"what kind of connections, tenacity and follow through they would demonstrate. Our criteria led us to Robert Piazza-Palotto and his team. From almost the first moment, Robert was prompt, active, insightful, creative and results oriented. We appreciated how he took time to think of and explain each step and each event. His communication system and skill was outstanding. We would unequivocally recommend Rob and his team. He (they) will exceed your expectations.
Sreedharun G.
Review for Member: Robert Piazza Palotto
ZillowVERIFIEDRobert has been a great realtor to work with. His responsiveness, knowledge of the sellers intentions, helped negotiate a great deal for me. He has always been a great buyers advocate and even helped resolve any closure issues with speed and ease. I would recommend Robert to anyone buying a house.
User2461548
Review for Member: Robert Piazza Palotto
ZillowVERIFIEDThe Robert Piazza Palotto team was amazing! I reached out to Robert and he paired me with Ashley, which was a perfect fit! We lived out of state and we were here for a week. Ashley was able to make several house appointments that week on the spot. She was very knowledgeable about conditions of houses to look out for and able to understand exactly what we needed. She found us the perfect home! Ashley also guided us throughout the whole process, as first time home buyers this we exactly what we needed. She was available all times of the day and 'held our hand' the whole time. Thank you Ashley, we have not only gained a new home a but a friend in the business.
Lwegner13
Review for Member: Robert Piazza Palotto
ZillowVERIFIEDRobert Piazza Palotto provided excellent services during my recent home purchase. He worked with me out of state, worked with my family in my absence, assisted me as a first time home buyer with all the steps in the home buying process and provided contacts for secondary service. He was professional, very knowledgeable about the market, the neighborhoods I was interested in, and various items within the house. Robert Piazza Palotto worked at my pace and helped me find and close on my perfect first house!
Zuser20141129230059340
Review for Member: Robert Piazza Palotto
ZillowVERIFIEDRobert PP was recommended to me by a number of friends. He had been a fantastic agent for them, and he carried on that tradition with me. He was there for me from the very beginning of my search to explain all the steps, and he helped me every step of the way. He is incredibly professional, honest, witty, and attentive to any of my needs. He will help you from the start of the process to the end and beyond.
Ginger9162
Review for Member: Robert Piazza Palotto
ZillowVERIFIEDRobert came highly recommended after we'd been looking on our own for a number of years for our perfect home. He listened to what was important to both of us and accommodated our difficult schedules. Robert is highly effective with using the latest technology. The RPP Sold Team helped to explain steps along the way with regards to buying and selling a home, which was extremely helpful having been new to the process. Robert is efficient, professional, and courteous and knows how to help his clients find what they want. We are so appreciative of the assistance he provided and would highly recommend him.
Bbarend84
Review for Member: Robert Piazza Palotto
ZillowVERIFIEDMy wife and I were in the market to upgrade our home as we were expecting a new addition to our family. We knew that time was of the essence and we had heard that Robert was the aEURoego to guyaEUR? for moving homes at a fast pace. During the process of the sale and purchase of our new home Robert was courteous, efficient, and patient with our needs. During each visit my rapport with Robert improved and he treated myself and my wife as if we were his friends. When we wanted to look at a house aEUR" he dropped everything and made sure that someone from his team was able to accommodate our needs. He was able to answer any question that we had and in addition he provided valuable feedback from each potential buyer of our old home in order to better position ourselves for an offer. When it came time to make an offer on our new home Robert was extremely diligent in ensuring that we did not overpay for the home. We actually were able to get into our new home for under list price. If you need your house sold or are in the market for a new home I would strongly recommend Robert and his team to assist you in this home buying process.
Alana B.
Review for Member: Robert Piazza Palotto
ZillowVERIFIEDAfter my husband and I found out in the dead of winter we would be adding another addition to our family we knew we needed to sell our houseaEUR"and quickly! Through family, friend and reputable referrals, Robert came knocking--and we are so glad he did. Robert sold our home in 15 days and found us our perfect dream home in Fairport, NY. He and his team made a very anxious mother-to-be full of hope and excitement during a typical stressful process. I have and will continue to recommend the RPP team to anyone looking to sell and or buy homes!
KaraPassamonte
Review for Member: Robert Piazza Palotto
ZillowVERIFIEDMy husband and I could not be any happier with the service Robert provided. We felt like family. He listened and advised us on every matter regarding what we were looking for in selling our 1st home. He was prompt with responses and suggestions... And was patient and helpful throughout the entire process. I will recommend him to everyone I know who needs an expert in buying and selling their property." Kara Passamonte Greece, NY
Samsfamily97
Review for Member: Robert Piazza Palotto
ZillowVERIFIEDRoberts guidance was awesome, he listened and made suggestions and most of all kept constant contact. We had a relationship which made us feel as though our interests were at heart. Robert shared experiences saved us possibly a few thousand dollars by suggesting a post occupancy for 30 days and let me tell you how grategul we are. That allowed us time to look for a home, close, move and clean up. Thank you Robert
Britt31
Review for Member: Robert Piazza Palotto
ZillowVERIFIEDRobert is extremely professional. It is so refreshing to have a real estate agent who exemplifies great character. Robert has been so helpful in selling my home and searching for a new home that meets my growing families needs. Thank you Robert!!
Walletsuu
Review for Member: Robert Piazza Palotto
ZillowVERIFIEDRobert PP was a pleasure to work with from beginning to end. We were looking for a quick move and Robert was still able to provide us with the services and expertise to make this happen. Our house had sold on the first day without any loss and his knowledge of setting a fair market value to sell the house within a reasonable amount of time. In addition he was always there for us with any questions or concerns. I would definitely recommend Robert and his team to anyone for future Real Estate activities as he was always open, honest, truthful, prompt, and knowledgeable
Erin K.
Review for Member: Robert Piazza Palotto
ZillowVERIFIEDMoving from out of state can be challenging, especially with two toddlers in tote. When my family was considering a real estate agent for our move to Rochester from Chicago, we knew we needed someone who would be extremely attentive, honest and thorough. We came across Robert Piazza Palotto's web site it was very user friendly; from there we contacted Robert and it was the best decision we could have made. Upon speaking with him we immediately found him to be extremely professional, friendly, knowledgable, and committed to finding us the home we were looking for. If we had a question (and moving from out of state, we had several!), Robert always got back to us right away. Even though he is very busy with his real estate team, he always made us feel like we were his top priority. I've owned and sold a few homes in the Chicagoland area, and Robert is by far and away the best realtor I've ever had the pleasure of working with. Not only did he help find us our dream home, but he went above and beyond by assisting us with our moving company, painters, restaurant recommendations, neighborhood information, contractors, and much more. Being a family guy himself, he understood the importance of making sure my children were in a safe neighborhood with wonderful schools, and he gave us lots of helpful information about the community we were moving into. He's also followed up with us since we moved in, just to make sure we were settling into the area well. Great guy! If you want a genuine, experienced, hard working, organized real estate agent who will work tirelessly to find you the home you're looking for and/or sell your home, Robert Piazza Palotto is your guy. He takes the stress out of home buying and you won't be disappointed! I can't say enough good things about our experience with Robert Piazza Palotto.
LKanefam
Review for Member: Robert Piazza Palotto
ZillowVERIFIEDRobert and his team were exceptional throughout the sale of our home. They guided us step by step, since it was our first time selling. Robert told me he would have my house sold in 2 weeks.... I loved his confidence but wasn't quite sure it would happen. We accepted an offer on day 9! William Boneberg helped us look for our new home. Anything new that came on the market, he had us there for a showing within a day! He was so polite and respectful, and really took time to understand our family and what was important to us in this home buying process. He ended up putting us in touch with a builder, which we chose to build with him. We love our new home, and thanks to the RPP sold team, our buying and selling experience was nothing but a positive one!
Makuch2
Review for Member: Robert Piazza Palotto
ZillowVERIFIEDIt is our pleasure to recommend Robert Piazza Palotto as the best real estate agent in Rochester, NY. We have been working with Robert for the last ten years. Robert has helped us buy and sell multiple properties over the last ten years. Robert has tremendous experience in the industry, understands the market, has incredible negotiating skills and is most undoubtedly an expert in residential real estate. Roberts knowledge and skill was especially apparent in our last transaction. His well-researched advice gave us an excellent understanding of the current real estate market. Robert helped us negotiate a price on our investment property that we didnt think was possible, sold our property in less than a week and guided us through the entire process. Robert truly exceeded our expectations. Robert has our sincere thank you! Thank you for your hard work, dedication, passion and guidance through the negotiations. We are pleased to recommend Robert without hesitation! The Makuch Family
Rcmibm
Review for Member: Robert Piazza Palotto
ZillowVERIFIEDWe were so pleased with the service Robert provided. From start to finish his approach was uber professional and sophisticated. The marketing and presentation were amazing, and much better than others. Our home sold in less than two days for over asking price! We would recommend Robert in a heartbeat!
User5243675
Review for Member: Robert Piazza Palotto
ZillowVERIFIEDIt is our pleasure to recommend Robert Piazza Palotto as the best real estate agent in Rochester, NY. We have been working with Robert for the last ten years. Robert has helped us buy and sell multiple properties over the last ten years. Robert has tremendous experience in the industry, understands the market, has incredible negotiating skills and is most undoubtedly an expert in residential real estate. Roberts knowledge and skill was especially apparent in our last transaction. His well-researched advice gave us an excellent understanding of the current real estate market. Robert helped us negotiate a price on our investment property that we didnt think was possible, sold our property in less than a week and guided us through the entire process. Robert truly exceeded our expectations. Robert has our sincere thank you! Thank you for your hard work, dedication, passion and guidance through the negotiations. We are pleased to recommend Robert without hesitation! The Makuch Family