Robert Mack

Local Knowledge

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Responsiveness

Negotiation skills

ZillowVERIFIED

We worked with Robert and Tania when we bought our first home 17 years ago, and we feel incredibly grateful for them once again as they guided us through selling that home and purchasing a new one. Throughout every stage, their consistent white-glove service made all the difference. Robert and his team were incredibly quick to respond and always took the time to walk us through each step with clarity. They helped us understand the trends and the market and knew exactly how to price our home competitively. They also arranged everything we needed to make our home look its absolute best - painter, stager, inspections - handling details we would have been overwhelmed by on our own. What truly sets them apart is how much they genuinely care. They make you feel like family, and their dedication and professionalism turned a normally stressful transition into a smooth and supported experience. We cant recommend Robert and his team enough. They truly go above and beyond for their clients.

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ZillowVERIFIED

I was referred to Robert Mack and his team through my Compass agent in Los Angeles when I needed to sell a family property in Mission Viejo. From the very first conversation, I knew I was in great hands. Robert asked me one simple but powerful question: aEURoeWhat is your ultimate goal?aEUR? I told him I wanted to sell our home for the most money possible, in the shortest amount of time, and with the highest net proceeds. We had a tight timeline because I was relocating my mother-in-law and her family to Los Angeles and we were already in escrow on a new home that was scheduled to close at the end of October. The longer it took to sell the Mission Viejo property, the longer Id be responsible for carrying two mortgages. Robert understood the urgency and immediately presented a thoughtful strategy. He and his team walked me through multiple options, from preparing and staging the home for the open market to exploring an off-market sale through the Compass Private Exclusive program. We decided to move forward with both in parallel, preparing the home for the market while privately marketing it at the same time. To my surprise, Robert was able to secure an above full-price offer within a week through the Compass Private Exclusive program. This not only saved us about $10,000 in home preparation costs but also shaved two to three weeks off our timeline since we didnt need to complete the full staging and prep process. Even better, the sale price was higher than what we had originally discussed listing for publicly. Robert and his team handled every detail from start to finish with excellent communication, professionalism, and care. I never felt stressed or out of the loop. The entire experience was smooth, efficient, and successful. We sold for a record price in record time, and I couldnt be happier with the results. I would recommend Robert and his team without hesitation to anyone looking to buy or sell in Orange County. They are true professionals who deliver results while making you feel completely supported throughout the process.

Local Knowledge

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ZillowVERIFIED

Robert & Tania run an incredible operation! Their entire team is highly skilled and passionate about tailoring their services to meet their clients needs. We loved that they displayed a sense of calm confidence and integrity that is hard to find in the real estate industry. Every step of our buying journey was met with the patience and encouragement we needed in order to make a decision, and any issues with the seller were made seamless on our end. I will recommend anyone to work with the Robert Mack Group in the future.

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ZillowVERIFIED

We are so grateful to have worked with Tania & Rob Mack, the most amazing husband and wife real estate team! Searching for a rental home in Irvine, CA while living out of state in Arizona could have been incredibly stressful, but they made the entire process smooth and seamless. They went above and beyondaEUR"doing virtual showings, staying highly responsive, and keeping us informed every step of the way. What really set them apart was their ability to network with the right people in a very competitive rental market, which ultimately helped us land the beautiful home we had our hearts set on. Their professionalism, dedication, and local expertise made all the difference. We truly couldnt have done it without them! Highly recommend this team to anyone looking for a place to call homeaEUR"especially if youre relocating or house hunting from afar!

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ZillowVERIFIED

We never thought wed sell our home, it was our forever home in Trabuco Canyon where we raised our son, poured our hearts (and savings!) into custom upgrades, and built a lifetime of memories. But when life took a turn and our kids moved out of state, we knew it was time for a new chapter closer to family. Selling was emotional, to say the least, and we wanted to make sure we partnered with the right real estate agent. After interviewing several top agents, we met Robert Mack, who came highly recommended by our neighbors. From the very first conversation, Robert made us feel confident and comfortable. His experience, communication style, and clear game plan stood out, and we knew immediately he was the one for the job. Robert and his team delivered from start to finish. They helped us prep the house to shine, connected us with trusted vendors, and created a thoughtful marketing strategy that included beautiful photography and well-attended open houses. Within 10 days, we had multiple offers and accepted one that felt like a true win. Even more meaningful, the buyers were a wonderful family who loved the home and its backyard as much as we did. That gave us tremendous peace. Special thanks to Anne, Roberts executive assistant, who managed the back-end details flawlessly. We were also buying a new home at the same time, and Anne and Robert kept both escrows running smoothly and in syncaEUR"something that felt nearly impossible with all the moving parts. Thanks to their precision and communication, we closed on time with zero surprises. Were beyond grateful for Robert and his incredible team. They helped turn a stressful life transition into something smooth, hopeful, and even exciting. If you're looking for a real estate team that genuinely cares, operates with integrity, and gets results, look no further. We are 100% satisfied and will recommend Robert to anyone we know. Christine and Tom OcOnnell