ZillowVERIFIEDRob was recommended to us by a close family member and he provided excellent service from the beginning of the process and continues to, even after closing. My husband and I worked with Rob to purchase our first home and really cant say enough good things about him. He is knowledgeable, approachable, personable, endlessly patient, and incredibly generous with his time (including mornings, evenings, and weekends).A Even though we knew we weren't, Rob always made us feel like we were his only client. Going in to the process we thought we had a pretty good idea of what we wanted and what buying a home is like aEUR" but it wasnt aEURoequiteaEUR? as simple as we thought. He answered every question and explained every form and every part of the process clearly and thoroughly. Buying a home in this market is challenging, but working with Rob made it as painless and straightforward as possible. Our experience began with Rob talking us through the home buying process as well as the current realities of the Twin Cities market. Based on our input (budget, ideal home, ideal location), Rob provided ideas on neighborhoods that might fit our wants/needs and what type of home we might expect to find within our budget. As we looked at different homes, Rob pointed out the pros/cons of the different things we saw in each house/community. Robs knowledge about local communities and types of homes was extremely helpful to us as first time home buyers. Most important to us, Rob was always honest with us about what he thought about each property, was always available and helpful, and we always felt that he truly had our best interests at heart. Throughout the process we always knew that Rob knew what was going on at all times during the process so we were confident he wasnt going to let us miss any deadlines and we ended up closing as scheduled. Even now, after closing, he still cheerfully recommends design ideas when we contact him looking for suggestions as we complete work on our home. In the future, if we ever decide to move, we will definitely use Rob again to both sell our home and find a new one - We couldnt recommend him enough for anyone looking for some peace of mind when buying a home!