Note: Reviews may include other agents on their team
What clients say about this agent....
Darla U.
Review for Member: Pennie Carroll
Laura did a great job. Very caring.
Luvs T.
Review for Member: Pennie Carroll
ZillowVERIFIEDLoren did an outstanding job helping me sell my mother's home. He shared all the necessary research in order for my family and I to make the appropriate decisions in regards to the sell. If you are looking for a professional realtor to make your house sale less complicated, Loren Carroll will be a good choice.
Stacia W.
Review for Member: Pennie Carroll
ZillowVERIFIED My realtor was fantastic to work withaEUR"knowledgeable, responsive, and genuinely committed to helping me find the right home. She explained every step clearly, handled details with care, and always made me feel supported. Her professionalism and dedication made the entire process smooth and stress-free. Id recommend her to anyone looking for a trustworthy, top-notch realtor.
Carol P.
Review for Member: Pennie Carroll
ZillowVERIFIED Pennie Carroll is tops in her field! She was helpful from the startaEUR|even down to telling me what day to list my house because it was right on a parade route through town and the parade was happening the next day. I had my own inspection done early & knew some items that would need to be taken care of. Pennie was able to share recommendations for reputable companies that would be able to do the work in a timely fashion. She is knowledgeable and shared advice, suggestions, support, & knew what steps were needed to get my home sold. She was always available by text, phone, & email. I highly recommend Pennie Carroll. I had two offers at the same time and Pennie helped us choose the best one! Great fun seeing the SOLD sign!
Kkrambeck9
Review for Member: Pennie Carroll
ZillowVERIFIED Kristin Goodwin with Pennie Carroll was once again great to work with! While selling a home can present many challenges, Kristin's approach was consistently calm and direct. Her trustworthiness and capacity to provide reassurance stood out as key strengths. She treated our family with utmost importance and she was always clear in communication. She seemed to always be available if we had pressing concerns or wanted to see a home quickly-she made it happen. Thankful for Kristin and we wouldn't hesitate to use her expertise again!
Hotyeti
Review for Member: Pennie Carroll
ZillowVERIFIED She was a godsend, extremely knowledgeable and was able to find a wonderful home and negotiated an amazing price for us. We were new to the des moines area so she was able to guide us through the best parts of des moines that fit us and our needs for a neighborhood and house. Thankfully we were able to find our dream home in a short few showings thanks to her connections and experiance. She was also I will advocate her services to everyone who will listen, she is the best!
Angel T.
Review for Member: Pennie Carroll
ZillowVERIFIED There is a reason my husband and I recommend the Pennie Carroll and Associates Real Estate Team to all of our friends. The attention to details and personalized service goes beyond the initial listing and sale of a property. With the PCA team, you become part of their family and that relationship continues year-after-year with cards, pumpkins, and gift baskets left at the doorstep. It was one of these unexpected gift drops that initiated the conversation with Loren Carroll regarding our desire to move back to the area where we met, fell in love, and raised our family. Within a week, he had our comps and homes to tour. Loren knew exactly what we were looking for and although we were prepared for the long haul, we found the perfect house, listed ours, made an offer, accepted an offer, and were knee deep into the process a week later. Despite his incredible schedule, Loren was on top of everything and worked around our schedules. Loren made the selling/purchasing process incredibly easy and stress-free. We are over-the-moon happy with our new home and the entire process. Thank you, Loren. We appreciate you more than you know!A
Kktkck
Review for Member: Pennie Carroll
ZillowVERIFIED Pennie and her team were so easy to work with. I wanted to try to sell the property myself but I was very unsure of how to set the price due to the uniqueness of the property and scarcity of comparable homes in my area. What sold me on her was that, before I ever agreed to work with her, she did a market analysis for me to help me discover an all around good asking price. I didn't have good luck trying to do FSBO, so I decided to let her take the reigns and list it for me. After that everything went quite smoothly. Thanks Pennie!
TEves2015
Review for Member: Pennie Carroll
ZillowVERIFIED Pennie helped make the home selling process incredibly simple and easy, helped me get in touch with a siding company to finish a final cosmetic repair. I also got married and was out of the country during close and she and her team helped ensure we still had a smooth closing process despite the hurdles.
Jay Y.
Review for Member: Pennie Carroll
ZillowVERIFIED Pennie is the top expert in our market. Her long experience gives her a deep understanding of the market as well as current trends. Her agencys presentation and marketing of our home was first class and resulted in a timely sale in a tough market.
Michael M.
Review for Member: Pennie Carroll
ZillowVERIFIED Pennie and her team were fantastic ! No surprises. She is wonderful to work with. Very knowledgeable of the industry and current market. The transaction followed her estimates for time and price exactly. I would use this realtor again.
Jan M.
Review for Member: Pennie Carroll
ZillowVERIFIED I am in my 70's now. Over the years I have closed on several personal residences as well as a number of investment properties. I only wish I had discovered Loren sooner! I found Loren to be attentive, very responsive and absolutely professional in every aspect of real estate. What I mean by that is that he maintains very high process expertise. Plainly said, he is an excellent negotiator, absolutely trustworthy, & I found him to be very knowledgeable of the market, loyal to my purposes in buying and readily available even remotely--never failing me--by always responding to my calls! And, here is another thing, I am convinced that Loren would be a good fit for new buyers. Not only is he very knowledgeable, but helpful, courteous and kind, and he has the full support of one of the largest real estate companies in the state of Iowa, and yet he maintains a close personal touch to guide each person in their real estate experience. Loren Carroll is just the best! He helped me get a fabulous deal on the property of my dreams. I know for a fact, he will treat you with all of the same respect that he showed me!
Russnay
Review for Member: Pennie Carroll
ZillowVERIFIED We are repeat customers of Pennie Carroll and Associates and highly recommend them to anyone planning to buy or sell a home. We recently had a custom home built and sold our existing home. Mark Vander Tuig managed the sale of our previous home and also provided extensive assistance with the building process and purchase of our new home. With his expertise in pricing our previous home, it sold in one day at a much higher price than we expected. For our new home, he managed vendor visits to select options such as flooring, appliances, and countertops and he managed communications with the builder to ensure that we got the new home that we wanted. He also coordinated the timing of the closing on both transactions, which was fluid due to requested adjustments from the buyers of our previous home and timing of the completion of the building process for our new home. The services provided by Mark and the rest of the PCA team were invaluable in ensuring a smooth transition to our new home.
Sandra M.
Review for Member: Pennie Carroll
Chrysti was amazing! She had solutions for every problem along the way. Her knowledge of different areas where I was looking to purchase a house was wide-ranging. I would trust her if I needed to buy or sell again. Her communication was timely & effective - always available when needed for questions or concerns. She made a usually stressful process very easy to manage. Thank you, Chrysti!
Thank you Sandra! Chrysti is a great asset to our team!
AugustSchrock
Review for Member: Pennie Carroll
ZillowVERIFIED My wife and I were so fortunate to work with Kendal at Pennie Carroll. Her communication skills are top notch and we got the house we desperately wanted in an extremely competitive market. Also - she sold our other home super quick too!Were hoping we dont need realtor services anytime soon, but if we do, we definitely know who to call!
Thank you August! Hope the home is awesome!
Lisalynnberry
Review for Member: Pennie Carroll
ZillowVERIFIED My husband and I have used Pennie Carroll & Associates twice. They are fantastic. Mark Vander Tuig was our realtor and he is the best in the business. He kept us well informed throughout the process and it was easy and convenient. We recommend them highly and Mark more than exceeded our expectations!!!!
Raiderhawk2009
Review for Member: Pennie Carroll
ZillowVERIFIED The Pennie Carroll team was great. They were timely and had my interest at the forefront. They laid out a plan and executed the plan perfectly. I will recommend the team going forward.
Zuser20170426061505950
Review for Member: Pennie Carroll
ZillowVERIFIED PCA is always prompt with communication, whether it be text, email or phone call. Everyone on Pennie's team is friendly, professional, and willing to step up and help out! Doesn't matter who you're working with, they are all great! As a second time home buyer/seller, I knew they were exactly what I wanted in a realtor. I trust them to give me good, sound advice when selling and purchasing. They've definitely earned my trust!
NikkiDEliseo
Review for Member: Pennie Carroll
ZillowVERIFIED Mark was fantastic! We came from out of state not knowing the Des Moines market and Mark provided invaluable knowledge about the various areas in and around Des Moines and which would be best for what we were looking for. Our house buying process was not as straight forward as we would have liked it to be (through no fault of Pennie Caroll), but Mark was with us through all of the ups and downs and various challenges we faced. We always felt that Mark was on our team and he was very prompt with responses and feedback. We would highly recommend Mark to anyone looking for real estate services in the Des Moines area.
Dianecox4042
Review for Member: Pennie Carroll
ZillowVERIFIED Pennie was always there for me, answering texts messages any time of day or night. Making sure all the paperwork was in order. She's a person that I got very comfortable working with. I highly recommend her for your buying or selling needs.
Kdfitz4
Review for Member: Pennie Carroll
ZillowVERIFIED Pennie and Joe were amazing to work with. They were with us every step of the way. Their communication was always timely and helpful. We could not have made the move without them! Thank you and I would highly recommend Pennie and her entire team to anyone looking to buy or sell.
Aaron F.
Review for Member: Pennie Carroll
ZillowVERIFIED Pennie and her team were great to work with from pre-listing all the way through closing. They were always happy to answer questions, and responded quickly no matter what time of the day or night I asked. We were able to sell our house the same day we listed, and sold it above asking price.
Ashedge1
Review for Member: Pennie Carroll
ZillowVERIFIED We worked with Pennie and her team to sell our current home and buy a new one. She is very knowledgeable and she and staff are relatable and pleasant to work with. Ive recommended Pennie and her associates to my mother who is also looking for a home.
P7zst5keaj
Review for Member: Pennie Carroll
ZillowVERIFIED Pennie, Joe and Kristin are the ones who we worked with closest. With using another realtor to switching to PCA, i would highly recommend using them and will use them again if need be. They fought hard for us in a difficult situation and always seemed to be on our side. Instead of constantly belittling us and telling us all the things we needed to fix before we could even list (like the other company did) they took our home and sold it, knowing the condition and being fair about it all. They respected our time and needs. Thank you all for everything!
AaronFincham
Review for Member: Pennie Carroll
ZillowVERIFIED Pennie and her team were great to work with from pre-listing all the way through closing. They were always happy to answer questions, and responded quickly no matter what time of the day or night I asked. We were able to sell our house the same day we listed, and sold it above asking price.
Alexa R.
Review for Member: Pennie Carroll
ZillowVERIFIED Joe was amazing in helping my husband and I to find our perfect first home. His knowledge of the market and the structural quality of the houses was something we greatly appreciated when searching for the perfect home for us! He always was willing to help answer any questions we had throughout the process. He works with a great team of realtors who were also able to help us along the way! Very grateful for Joe and the rest of the Pennie Carroll team! -Alexa & Kris
Kurt T.
Review for Member: Pennie Carroll
ZillowVERIFIED I have bought (twice) and sold with the Pennie Carroll team. When selling, their work is high quality and accurate. When buying, they were patient and accommodating. I would be hard pressed to buy/sell with any other real estate group. Also, as a member of the Polk county IA community, I appreciate all of the (free) activities and community service the Pennie Carroll professionals sponsor in the summer.
Kyrie B.
Review for Member: Pennie Carroll
ZillowVERIFIED We bought and sold our first home through Pennie Carroll, and bought our second home. They were always on top of all new listings and had a constant stream of properties to look at, even though it took us a few months to find what we wanted due to how specific we had to be. They were very respectful of all of our parameters, were never pushy, always responded to whatever questions we had promptly, and were unerringly friendly and encouraging.
Blackjack4me
Review for Member: Pennie Carroll
ZillowVERIFIED We had purchased 4 homes before we got the green light on the 4th home. The home inspector you use will find an issue, you guided us to what was best for us, and how to proceed...you looked out for our interest, not just the sale.
Judybaba12
Review for Member: Pennie Carroll
ZillowVERIFIED She was awesome..she helped us all along the way..suggested things we should do to sell our house AND she sold our house in 2 days!!! We would definitely use her again.......
Drwcluchfc
Review for Member: Pennie Carroll
ZillowVERIFIED She sold our home at a good price in a reasonable period of time. She did most of the closing work while we were busy buying our replacement home. We appreciated her quick responses to questions and thoughts.
Iowacarters
Review for Member: Pennie Carroll
ZillowVERIFIED Pennie balances professionalism and personal care so well! She is very quick to respond to texts and emails. She helped us make a wise decision just as Covid was starting and we are so thankful! We appreciate her expertise so much!
John S.
Review for Member: Pennie Carroll
ZillowVERIFIED Great job selling our house, and so fast. It was a delight working with you. Thanks again for all your hard work! You always gave us plenty of notice before showing our home.
Wjalt
Review for Member: Pennie Carroll
ZillowVERIFIED Pennie Carroll was able to get the house sold very quickly.Everything went smooth.We were not asked to do aEURoeupdatesaEUR? to the home.She was very flexible with where we could meet up to sign paperwork and receive the check.Pennie is professional and friendly.
Charissa T.
Review for Member: Pennie Carroll
ZillowVERIFIED Loren (and Pennie!) were the absolute best choice for our first home buying experience. Loren was knowledgeable, informative, patient, and really put thought into our needs and wants! All of our questions were answered and we learned a lot about the home buying process, all during a pandemic too! We looked all over Des Moines and are so grateful for the home PCA helped us find!
Mary M.
Review for Member: Pennie Carroll
When I first went to fastexpert, I thought no realtor would contact me to sell my small condo. But, Pennie was the first to contact me (no one else did). She made an appointment to see me; I signed a contract with her and she busted her tush for me! I have seen condos in my complex sit for 6 months to a year. Pennie sold mine in 8 days!! Youre making a mistake if you dont hire Pennie! Shes a ball of fire!!
Thank you Mary!
Bobplyons
Review for Member: Pennie Carroll
ZillowVERIFIED We brought Pennie in after interviewing 2 other realtors. Our house had been listed for just over a month, in a challenging situation. We had to move out of state and we had to list our house in....January! We were surrounded by a LOT of new construction and didn't realize that was going to be an issue for us. She told us things we needed to hear, but we trusted her expertise. At the end of the day, she helped us avoid a horror story many people have....2 mortgages for an extended period of time. Please consider Pennie and her team during your selection process :).
Mike M.
Review for Member: Pennie Carroll
ZillowVERIFIED I met Pennie through a local Chamber events, and I reached out to her with a house I wanted to look out. Looking at 1 house turned into a couple then accepted offer without even listing my house yet. Pennie and her son Joe did a great job listing and getting our house under contract within 3 weeks. I highly recommend Pennie and her Team with any estate needs.
KellyHalverson6
Review for Member: Pennie Carroll
ZillowVERIFIED Pennie was extremely knowledgeable and helpful throughout the selling process. She offered great advice when needed. Her and her team went above and beyond to help us.
Skinnersteve
Review for Member: Pennie Carroll
ZillowVERIFIED Our experience with Pennie Carroll and Associates was great. We had tried to sell our home for 2 plus years before and had little interest. We had an offer amd sale within a month!
Markb457
Review for Member: Pennie Carroll
ZillowVERIFIED Pennie helped us purchase our home in Johnston. She was always professional, honest and willing to give her advice. We were new to the area so she opened a lot of doors for us to better understand the market and what we could get for our money. We would highly recommend Pennie to anyone looking to purchase a home in the Des Moines Metro areas.
Kim D.
Review for Member: Pennie Carroll
ZillowVERIFIED Great communicator, hard worker and really great at negotiations. Highly recommend. She helped us understand what to 'give' on and what not to give on and was honest in her approach. Pennie exemplifies high integrity and was a delight to work with.
Jleyen
Review for Member: Pennie Carroll
ZillowVERIFIED Pennie and the rest of her staff were great to work with. They all were very responsive! When looking for our new house they were always able to show us the house within very fast turnarounds and were very knowledgeable with discusses pros and cons of each one. On the selling side was the same we always had our questions answered within the same day (usually minutes after sending email)!!
Kimdrautz
Review for Member: Pennie Carroll
ZillowVERIFIED Great communicator, hard worker and really great at negotiations. Highly recommend. She helped us understand what to 'give' on and what not to give on and was honest in her approach. Pennie exemplifies ...
Gregandstar
Review for Member: Pennie Carroll
ZillowVERIFIED Pennie was very good as we were buying the house. She has been as helpful after we purchased the house. We have had several problems & she has help us & attended several meetings with the builder
Mageurink
Review for Member: Pennie Carroll
ZillowVERIFIED Very easy to get along with. I had no worry that she would try to sell me something I couldn't afford and when I sold my house two years later, she worked on my behalf to get my asking price. Tends towards being a bit late to meetings, but worth the wait.
Bobbiehinds0
Review for Member: Pennie Carroll
ZillowVERIFIED We knew when we chose Pennie Carroll to market our home we were getting a top-notch seller and we were not disappointed. Pennie had six offers on our home in two weeks, receiving more than our asking price. She was with us ever step of the way. Our sale had a few rocky moments but she handled each situation with professionalism and compassion for a sometimes overly anxious seller. We highly recommend Pennie and her team.
Mdakotadunes
Review for Member: Pennie Carroll
ZillowVERIFIED We chose Pennie Carroll to sell our home and purchase the next because of our previous experience with her. Pennie made us feel like her only clients. She gave excellent advice and represented our interests in a timely, professional manner.
Payton J.
Review for Member: Pennie Carroll
ZillowVERIFIED Pennie is an exceptional real estate professional. She responds promptly to every contact. Pennie always has a smile on her face. Even through difficult times, she always has a positive perspective.
Sheilarhudson
Review for Member: Pennie Carroll
ZillowVERIFIED Very knowledgeable and efficient. Pennie is very explanatory with details and answering questions. Friendly and personable. Great personality and has a great network to work with.
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