Olivia Santos

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

My partner and I were first-time homebuyers and were naturally a bit overwhelmed by the processaEUR"thankfully working with Olivia made the process not only manageable, but something we could be excited about! From day one, she went above and beyond to support us every step of the way. Olivia was incredibly flexible when it came to scheduling showings, often making time for us at a moments notice. Her responsiveness was unmatchedaEUR"we never had to wait long for an answer, and she always made sure we felt informed and reassured. What truly stood out was how much Olivia genuinely had our best interests at heart. She never pushed us or rushed us into a decision. Instead, she took the time to understand what we were looking for and guided us with honesty, patience, and care. We always felt like she was in our corner, advocating for us and looking out for the details we might have missed. Thanks to Olivia, we found a home we truly loveaEUR"and we couldnt have done it without her support and expertise. Were so grateful to have had her as our agent and wouldnt hesitate to recommend her to anyone looking to buy a home.

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

Olivia was just fantastic; knowledgeable about the local market and the purchasing process and very empathetic and personable. I was looking to purchase in Coos Bay but lived quite a distance away and Olivia was consistently accommodating and always went the extra mile to be available each time I was able to be in town to view homes and always had great suggestions for viewing in addition to whatever I had expressed interest in. The process took quite some time with a couple of false starts (which were entirely my doing and not hers) which might have led some to become frustrated but Olivia maintained her enthusiasm, calm professionalism and helpfulness throughout that process. Olivia was really helpful with the lending and closing processes and always anticipated any issues and addressed them effectively and professionally. Both before and after closing she was and has been really helpful with local references for contractors and others. Olivia is a top notch agent and knows her business. She is also very personable and a wonderful person to have on your side on the house hunting adventure. She was always on my side and had my back which was a great comfort to me throughout the process of buying. If and when I might re-enter the market the first and only person I would call is Olivia and highly suggest that others do so as well. You will be glad that you did, as I have been!

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

We officially sold our home today, and I wanted to take a moment to thank Olivia for being so amazing throughout the entire process. This wasnt an emotional sale, but it was a tough decision. We werent sure what the right move was, and we changed our minds a few times. Olivia never once made us feel like that was a hassle. She was patient, supportive, and always made us feel like we had space to figure things out. Once we made the decision to sell, she was on top of everything. I never had to follow up, she was always ahead of it, keeping us in the loop, making sure everything stayed on track & what to expect. And now that weve sold, were still figuring out whats next, and shes still sending us helpful resources and just being a solid person in our corner. Olivias not just great at what she does, shes someone who genuinely cares. Were so glad we had her through this whole process.

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

My Husband and I reached out to Olivia to help us buy our first home. We were really nervous as we didnt know much about the process but Olivia was extremely helpful with answering all our questions and very informative. She made the buying process easy, smooth, and less intimidating. She was super quick at responding and always stayed in contact with us every step of the way. We couldnt be more happier with our decision to go with Olivia. I recommend her to everyone I know looking to buy or sell.

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

Olivia helped my fiancA(C) and I purchase our very first home and she made the process very easy to say the least. She was extremely knowledgeable, responsive and attentive to what we were looking for. Olivia made herself available anytime either of us had any questions - (and being first time homebuyers we had a lot) but she was always happy to help. Any obstacle we had come up, Olivia handled it professionally and with the most positive attitude. After we moved in, she sent us a sentimental gift and it just goes to show how personable she is, and how much she cares for each of her clients. I would recommend her over and over. Shes the best!