Service Areas
About Milana Ostroy
Credentials
LICENSE
Designation
Real Estate Broker
Real Estate Broker
Milana made our home purchase an exceptional experience from start to finish. She took the time to truly educate us on the marketaEUR"explaining what holds value and what doesn'taEUR"so we could make informed decisions with confidence. More than an agent, she was a genuine advocate who always had our best interests at heart. Her dedication is unmatched. She worked with us even while on vacation in France and spent countless evenings on the phone with us, often until 10pm or later. That kind of commitment is rare. She's a true hustler who clearly loves her work and her clients, and it shows in everything she does. We couldn't be happier with our experience and are already looking forward to a long-term relationship with her. If you're looking for an agent who will go above and beyond, Milana is the one. Highly recommend!
Milana was an unbelievably incredible asset for us; from her wealth of experience selling homes in the Bay Area, she was able to negotiate us to a great price on a dream home purchase for us. However, her input was extremely helpful in every phase of our home search - providing near exact estimates, guiding us through disclosures, and advising us on potential repairs or opportunities to improve the property. Were elated to have worked with you over these couple of months and we know who wed contact for our next real estate transaction!
I recently sold my penthouse in San Francisco and I can honestly say working with Milana was one of the best decisions Ive ever made. From day one she treated me like family and not just a client, and that kind of genuine care is almost impossible to find in real estate today. Before we even listed, Milana rolled up her sleeves and got to work. She helped me get the place ready from top to bottom, found the perfect stager, and even brought her own eye for interior design to make sure everything looked its absolute best. She showed me how to maximize the space in ways I never would have thought of on my own and the transformation was honestly stunning. It was clear she wanted buyers to walk in and fall in love, and that is exactly what happened. What really stood out was how she negotiated for me. She was never focused on just getting a quick sale and moving on. She was patient, strategic, and made sure every offer was carefully considered to get me the absolute best outcome possible. You could tell she genuinely cared about maximizing my result rather than just closing a deal fast. Milana went above and beyond at every step of the process. Her communication was seamless, her strategy was sharp, and she handled every detail with such professionalism and warmth that I never felt stressed for a single moment. She truly had my best interests at heart and it showed in everything she did. The outcome exceeded my expectations and I walked away not just satisfied but genuinely happy. That is a rare feeling in a transaction this significant. I trusted her so much that I have made the decision to give her all of my properties to sell when the time comes. That says everything. If you are looking for someone who will fight for you, communicate openly, and treat your home like it is their own, Milana is the only call you need to make. I cannot recommend her highly enough!
Milana is a truly excellent agent, with an expert knowledge of the Bay Area market, sharp negotiating skills, and connections throughout the industry aEUR" all of which she leverages to find opportunities and make deals that others cant. Weve worked with Milana on 4 transactions over the past 4 years (two purchases, two sales), and I honestly cannot imagine working with anyone else. It sounds cliche to say, but Milana is more than an agent for us aEUR" she has become a life coach and friend. I would recommend her without hesitation.
Milana is an absolutely awesome realtor! She helped us every step of the way including the house hunting process, understanding important documentation, and connecting us with key people. Milana is highly knowledgeable about the entire buying process and made our first-time home buying experience manageable and efficient. I highly recommend seeking her out if you need a fantastic realtor!
Milana is an outstanding real estate professional and excellent in both communication and negotiation. I felt that I was represented by someone who knows her trade and has the utmost integrity. I recommend her without hesitation.
This was is now my second time buying a house with Milana, and it was again so so great. She explains every step along the way, and always answered the phone when I called her. I couldn't be happier with the house!
Milana is a true rockstar! We were disappointed with our current realtor and didn't know where to start with finding a good one, until we bumped into Milana at two different open houses. From the very start, she made us feel like she was part of our team. She went above and beyond in walking us through pros and cons of properties and answering any questions. She helped game different situations. Ultimately, she helped us secure an amazing home for great value - a true dream for first time homebuyers in SF. Working with her was an educational experience and we really enjoyed it. We also enjoyed getting to know her personally. Furthermore, once the sale went through, she didn't just disappear. When we had issues with some home maintenance or seller not fulfilling certain parts of the contract - she was there with us and helped us navigate these tricky situations. I would highly recommend her!
Milana is our very favorite person to work with! Her knowledge of the market, buyers/sellers perspective, and understanding true needs is what makes working with her an absolute joy. She's been with us from the beginning. She demonstrates professionalism and care, and we trust her to guide us through life impacting decisions and keep us honest on priorities. Not only is she a lovely person, she's truly someone who cares about putting her clients first and helping them achieve their goals.
Milana was highly recommended to us by a close friend who used her services to sell of her own property. We worked with Milana during a challenging market and she kept us sane and focused. Her level of expertise and smart strategy helped sell our house and was instrumental in purchase and seamless transition to our new home. Milana is a tough and knowledgeable negotiator and a great realtor to have on your side.
The entire transaction took place while we were 400 miles away, and stayed aEURoehands offaEUR?. Milana helped getting the place in proper condition after renters moved out, interacted with the staging company, negotiated flexibility from the staging company during holiday season which allowed us to take the place off the market and then put it back on, handled all the minor repairs that resulted from visual inspection, etc. On top of that Milana filed multiple counteroffers that resulted in a favorable sale price, even during the downturn of the housing market.
Finding and buying a new home was new to us and we were intimidated by the intense San Francisco market. Milana helped empower us with information. She demystified the process and helped us assess houses for their pros and cons until we were super clear on what we were looking for. When we recognized that perfect home, Milana helped us negotiate it into our lives with tenacity and grace. Throughout our purchasing experience we felt like we were Milana?s only client because she was available to us night and day for questions big and small. We will definitely trust her again with a future purchase.
Milana was the ultimate teammate in our search to find a new home for our family. She helped us see past the staging and imagine our life in certain homes and pointed out perks and drawbacks of homes we never would?ve noticed. When it came time to put in offers and negotiate, we trusted her 100%. She negotiated hard for us and ensured that we walked away with a house we loved and a deal we felt great about. We never want to move from our home, but if we did, we?d want Milana with us on the next home buying adventure.
Milana did very well sourcing houses, guiding us past roadblocks, and finally getting us the house we wanted. We are super happy with what we got, and Milana was instrumental to that.
Through the years, I have come to dislike and distrust realtors. Via a recommendation from a good friend, I hesitantly contacted Milana. Milana went above and beyond to find me a house that was perfect for us and got me an excellent price. She kept track of everything and everyone, handled all the grunt work in a meticulous manner and follows up to check that everything is working out. She is professional, knowledgeable and her networking skills are remarkable. I highly recommend Milana!
Milana is the best agent I have ever met! Very smart. Do not expect she will take the first offer - she knows market and people psychology very well. She does her best for you. She also has a lot of variants how to repair your house before selling. She did a great staging for us. I am very happy that we have been working together selling our house.
MILANA WAS AN ABSOLUTE JOY TO WORK WITH. SHE WAS VERY PROFESSIONAL AND RESPONSIVE TO ALL INQUIRIES; KEPT OUR LENDOR IN LINE AND ON TOP OF THINGS! I WOULD GIVE HER 100 STARS IF I COULD.
Milana is so much more than just a realtor! She took our project 2 weeks before our target ?go on the market? date. We instantly felt that she was the one and our house was in good hands. We even made some simple renovations and touch ups to make sure our house looks refreshed for the new buyer. We ended up receiving multiple offers, getting 30% over asking price with Milana?s stunning negotiation skills. Thank you!
This was my first time buying a house, and Milana was so so great. She explained every step along the way, and always answered the phone when I called her. I couldnt be happier with the house!
Milana has helped me and my family multiple times to list and sell homes as well as purchase a new one. I truly enjoyed working with Milana! She is knowledgeable with a wealth of experience, professional, friendly and always easy to reach. She always kept me updated about every step of the transaction and made me feel like I am in good hands! Buying and selling homes with her is truly a pleasure and I highly recommend her !
Once again Milana goes above and beyond to give her clients the best service. We were thoroughly impressed with Milana when we bought our place 10 years ago. . She took our wishlist into deep consideration and scouted out and found us our dream home. The bosss list was quiet extensive and in looking at older and newer custom homes in the bay area, it was a pretty daunting task. However Milana kept her keen eye to the ground and soon as the ideal home that checked off many items on the list came about, she was sure to connect us. Even though closing was was over, she stayed by our sides to help us navigate through some of the minor residual details we needed help with. Highly recommend!
Milana is great to work with. Ive had the experience of selling two and buying two with her. She works extremely hard and makes sure your home is presented in the best light when selling. When buying, she works with your interest in mind, not just looking for a transaction. Shes great and is my go to for all questions about real estate.
We had the best experience with Milana as our agent. She listens to every one of our concerns and addresses them with equal attention. Her years of experience has enabled her to identify pitfalls for us and we always felt like she had our best interest in mind. We were looking at a house that she happened to be showing and was so impressed with her that we asked her to be our agent for finding our new home and to also sell 2 other homes. You will not be disappointed with her willingness to always go the extra mile and she will always makes you feel like you are the most important person she is speaking with.
Milana was absolutely the best to work with. Totally open, upfront and extremely knowledgeable. She really helped guide us through the entire process to get the best deal possible.
Milana is a fantastic realtor! We have worked with her multiple times over the years. She is amazing at negotiating top dollar and giving the highest quality customer service. She?s always super responsive and was very knowledgeable in the areas we were looking. If you?re a first time buyer or an experienced buyer we would highly recommend her. Thank you Milana! We really appreciated your help! You?re great!
Milana is the best, most knowledgeable agent out there. She expertly negotiated both the sale of our home and purchase of the new one. If we ever need another house, we will absolutely reach out to Milana. We are very grateful to have met her.
Working with Milana has been wonderful! As a first time home buyer, new to the state and process, Milana was responsive and patient from the very first conversation and all the way through. We could not have been luckier! She has the industry experience, knows not only the process and can anticipate the trends/insights that you might get from a real estate expert but she also takes the care to consider our personal needs and preferences. To put it simply, she treats you as if shes guiding her own friends and family and we really felt that attention. The process is a roller coaster as is and she made it that much more pleasant. Milanas tough when needed and helped us get ahead of potential litigation red flags, which was a bonus honestly. Being able to work with a single person who knows just when to switch hats when the situation calls for it helped us land our home and we couldnt be more grateful.
Our property sold for above ask. We were in escrow within days after listing the property. Milana is amazing with tenants and renovations. Shes a total real estate rock star!
Milana is very friendly, professional and communicates very well, is reliable and available, and extremely knowledgeable, she really went the extra mile for us. Her counsel was also invaluable in setting up contingencies and negotiations over repairs in order to sell our property. During the closing period, Milana was invaluable in moving the process forward, several times facilitating solutions to problems that really the escrow firm should have handled. Milana was available by phone every day of the week and during the evenings if we need it her. I strongly recommend Milana as one of the best agents for your Real Estate needs.
Milana is a home-buyers dream come true. My husband and I were very inexperienced, uncertain first-time home buyers in a very competitive and daunting bay area market. Milana guided us through the whole process in a very intelligent, methodical, informative yet compassionate way. She not only knew exactly when to put the pedal to the metal to help us get what we wanted when the time came, but she also never got frustrated as we had moments of indecisiveness and jitters. With Milanas persistence, she helped land an amazing home in upscale, clean, safe, family-oriented neighborhood that has been perfect for our little family in every way. It is very close to many excellent schools as well, and it continues to exceed our expectations in countless ways. I never thought in a million years that we would be able to score such a great place and location, and we owe it all to her. We wouldnt think of using anybody but her in the future... She rocks!
Milana is wonderful to work with! She is very professional and always makes herself available. She can be reached on weekends and nights if needed. Milana makes it a pleasure to do business!
Working with Milana is super easy. She has your best interest at heart and is extremely thorough and honest with her evaluation. Her suggestions are spot on and she knows the market so well since she has been in the area and industry for so long. We've worked with her so many times and I continue to me amazed by her talent and professionalism. Plus she has a beautiful smile!
I have bought and sold several homes with Milana, in several towns on the Peninsula. The most successful being in Atherton. She did an amazing marketing job and brought in many agents/families to see the property. I was very happy with her ability to manage the marketplace. She's very helpful, knowledgeable and on top of her game. I highly recommend her! She is my only go-to!
We were the lenders on this house and became the owners as a result of foreclosure. Milana handled everything that the seller usually does including all the cleanup needed to prepare the property. While the house was vacant it was broken into multiple times. Milana got bids from contractors. Milana handled the marketing of the house resulting in a clean sale and quick close at the highest net price I dared hoped we could get. During the entire process, she kept all five sellers fully informed.
Milana is extremely knowledgeable. She puts her clients' desires first and foremost and goes out of her way to insure the best deal for her clients. She walked me through the entire process always willing to answer my millions of questions. She never pressured me and made sure I was conformtable at every step. She is friendly, personable, and truly has a passion for what she does.
I am writing this from my new house that Milana Ostroy helped us buy. If I could give Milana 100 stars, I would. We met a few different realtors when we began our search. We just connected with her from the minute we met her. Her confidence and charm won my wife over. She was the first to follow-up with us and offer a ride around. She really worked hard to understand us as a couple and a first time home buyer. She constantly communicated with us and helped us understand the process of buying a house - which is probably the most difficult and backwards process I have ever gone through. It's like a finger print - no two transactions are exactly the same. She was extremely patient with us and would entertain any ridiculous comments we made. You really went above and beyond anyone that we had met beforehand. We looked forward to seeing you at our meetings. You would meet us at OUR convenience. we have almost impossible schedules, but you'd come over at night, meet us in the early morning...on weekends. You were there every step of the way advocating for US when dealing with the seller. You held our hand and led us in the right direction. You dealt with the bank, the seller, the design center and anyone else even without being prompted. We are so grateful for everything. Milana definitely comes highly recommended when buying or selling a house. If you are looking for a great Realtor to work with for your next real estate property, Milana is the person to work with!
We have worked with Milana for over 10 years now, she has represented us on 7 different transactions and has always exceeded our expectations. She is vary knowledgeable and professional and we always look forward to working with her.
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