Note: Reviews may include other agents on their team
What clients say about this agent....
Jonesmd08
Review for Member: Michael Crane
ZillowVERIFIEDMike and the Crane realty team were outstanding in helping us find a home. With detailed local knowledge the Crane team helped us better understand and navigate through the options to find what we were looking for and connect with local services. We cant recommend them highly enough.
Bfvancamp33012
Review for Member: Michael Crane
ZillowVERIFIED We bought a home back in November 2024 and he pushed to close and get us in very soon. Hes professional. We will definitely recommend him to anyone who is buying.
Landimerritt
Review for Member: Michael Crane
ZillowVERIFIED Mike was professional, friendly and easy to work with. He made our buying experience extremely simple and was always flexible with whatever we needed. It was a pleasure to have him as our realtor and will recommend Crane Realtor in the future!
Yi S.
Review for Member: Michael Crane
ZillowVERIFIED Amazing to work withaEUR"professional, knowledgeable, and always responsive. They made the entire selling process smooth and stress-free. I highly recommend them!
Jennifer H.
Review for Member: Michael Crane
ZillowVERIFIED Jacky Crane helped us sell our home and was exceptionally helpful! She was knowledgeable about the market, which enabled us to get the price we were hoping for! We were also very impressed with the level of up to date selling techniques, including the inside pictures and outside drone footage! Jacky and her husband, Joe went above and beyond in smoothing out the couple of snags we had with the sellers. My husband and I have been in the real estate market for decades and can say without a doubt, that Jacky and her team are the best realtors we've ever worked with!!!
Jennifer14456
Review for Member: Michael Crane
ZillowVERIFIED Mike was great to work with. My house sold in 5 days! The entire process went smooth and Mike (and Amanda) kept me updated every step of the process! I will recommend Crane Realty to any friend who is thinking of selling their house.
CarolGibbs9
Review for Member: Michael Crane
ZillowVERIFIED Working with Mike Crane was a great experience. We had a private offer on our home that fell through after several months had passed. We contacted Mike to help us get our home listed ASAP, because we had found a home to buy. He and Jacky came up with a comprehensive plan to list our unique property, which had been a B&B, but it was also our home. We had a small owner's cottage in the back yard. We were apprehensive because our listing went live just before the Christmas holidays. Whatever they did, it worked! We had several viewings and an offer in 3 days! We were grateful for their expertise, Mike's knowledge of the "process" to sell our house, and the efficiency of the whole event. We closed quickly and could buy the house we wanted.
Robert D.
Review for Member: Michael Crane
ZillowVERIFIED I'm so glad I chose Crane Realty for my real estate process needs. Their knowledge and experience, combined with their patient approach, made this otherwise stressful event a smooth and successful process. I highly recommend them to anyone looking for a top-notch real estate service!
Jcriblear
Review for Member: Michael Crane
ZillowVERIFIED Jackie and the Crane Realty team did an outstanding job. From the interview to photos and drone videos to selling the house twice! We felt comfortable through the complete process. Questions were answered quickly, with a friendly / proffesional attitude. Woulnd not hesitate ti us e them again and will refer them when the opportunity arises.
Ryan B.
Review for Member: Michael Crane
ZillowVERIFIED The home buying process was simple and effective. Any questions I had were answered promptly - I had several since I am a first time homebuyer. Crane Realty in general has been a breeze to deal with. I am grateful for what seems like a small locally owned operation and the more personal feel they have over some larger players in the market. Coming from NYC, this was a breath of fresh air.
Kelsey R.
Review for Member: Michael Crane
ZillowVERIFIED Mike Crane was amazing to work with! As first time home buyers, and new to the area, Mike was extremely knowledgeable about the local market. He was very flexible in scheduling showings, and we never felt rushed when looking around or making decisions. He brought up issues and features that we would have never noticed or considered. We truly felt he was working for us and looking out for our best interest. After our offer was acceptable, Mike, Kasey, and the team made the closing process so simple. They were always on top of our paperwork and acted as a polite but persistent liaison between us, the bank, the sellers, and the attorneys - exactly what you need during closing! We couldnt recommend Mike Crane and the Crane Realty Team more.
Kristinatunley
Review for Member: Michael Crane
ZillowVERIFIED Michael Crane was incredibly helpful, quick to respond, and extremely knowledgeable during the past year, as we have looked for and eventually purchased a home. I highly recommend him as a realtor and we will not hesitant to use him again in the future. Thanks for all your help!
Littlebic82
Review for Member: Michael Crane
ZillowVERIFIED My husband and I have been trying to find the right house for years. They were always patient and looked at any house we wanted on our schedule. They were always super flexible and understood exactly what we were looking for.
Jessica H.
Review for Member: Michael Crane
ZillowVERIFIED This is our second (and third) time working with Crane Realty and I CANNOT express how wonderful they are to work with. Jacky made selling our house a total breeze and even in this weird market we were able to find a new house that is perfect for us. Kasey kept us on track with her helpful emails and to do lists, guiding us through every step in the selling and buying process. If you are buying or selling, I highly recommend the Cranes and their amazing team!
HaileyShields1
Review for Member: Michael Crane
ZillowVERIFIED Crane realty was exceptional. Our realtor, Michael Crane, was so patient and knowledgeable. The pandemic has made the housing market difficult, but Mike remained positive and encouraging. He was available whenever we needed him or had a question. He was willing to work with us to see the houses we liked and he gave us his opinion on other houses as well. In doing this, he brought us to our new home. As first time homebuyers, Crane realty walked us through the housing process and gave us weekly updates. Everyone on the team did their part to support us. They were with us every step of the way, showing compassion and professionalism, through the whole process. Even when we finally got our home, and took our first steps, the first person to check in on us was our realtor, Mike, to make sure we adjusted well. Whether you?re buying your first home, or your fifth home, my husband and I recommend Crane realty. Through them you will find people who are committed, motivated, positive, flexible, and friendly. Thank you, Mike and Crane realty!
Clien1
Review for Member: Michael Crane
ZillowVERIFIED We knew from the first meeting that Jacky Crane was the person we wanted to help us sell our home. She listened carefully to us and then provided an excellent set of comps to consider for pricing our home. The listing was incredible! We had so many family and friends tell us how impressive it was. The 3D walkthrough and video flyover of the property exceeded my expectations, and I am certain helped us find a buyer in less than 2 weeks! Jacky and Joe Crane are wonderful people, excellent agents, and exactly the type of honest and hardworking people you would want to help sell your home. I highly recommend them!
Raysresorter
Review for Member: Michael Crane
ZillowVERIFIED Joe and Jacky Crane proved to us that Actions Speak Louder Than Words! For example, before our initial appointment Jacky Crane had a complete listing of comps in our area on Honeoye Lake in order to establish a realistic selling price. A second realtor we interviewed did no preparation only to show up with a empty blank sheet of paper! Joe and Jacky also were instrumental in keeping us on a weekly plan to help us stage our home to achieve top dollar.Joe used the latest in drone technology to give aerial views of total property.After just one week on the market,we recieved multiple offers on our lake home for well above list price !!!
Eric306
Review for Member: Michael Crane
ZillowVERIFIED We knew Crane Realty was who we would go with after the very first meeting with them. They were on the same page with us and were great to work with right off the bat. They went above and beyond to accommodate our atypical communication style. Always very responsive and in good spirits when communicating. They brought a lot of new technology that other agents arent using and really made our house pop compared to others on the market. First time seller, so there was a lot I wasnt familiar with but they made the entire process pain free and highly successful. If we werent moving out of state, we would be using them to represent us in buying our next home.
Leeweaver50
Review for Member: Michael Crane
ZillowVERIFIED I was a first time homebuyer, Michael and Melissa crane were extremely helpful and knowledgeable. They went above and beyond walking me through the steps of what had to get done. If i or someone i know is going to be buying a house, i wouldn?t hesitate sending them over to the crane realtor team.
Zuser20161231160619373
Review for Member: Michael Crane
ZillowVERIFIED We?re so grateful to Mike and Melissa Crane--an amazing team! We immediately felt like they were our good friends rather than business representatives. Both of them were extremely supportive and helpful in managing the many aspects of buying our dream house. They explained the whole process, the details of each of the required documents, the expected timeline, who we should contact, and put us in touch with wonderful local vendors and services. They were always friendly and quick to respond to emails and phone calls at every step of the way. They not only made a stressful process easier but enjoyable as well, and we were constantly impressed with their range of knowledge, information, caring, attention, and responsiveness. Thank you very much, Mike and Melissa. We?ve made two great friends in our new, beautiful location!
Mirandahglocker
Review for Member: Michael Crane
ZillowVERIFIED Michael is exactly what you want in a realtor; he is kind, patient, honest and trustworthy and is not pushy at all! He waited two whole years for my husband and I to bite the bullet to purchase a second home and Michael and his family team were right there with us! He was always immediately available for ANY question we had at any time. His wife Melissa is also incredibly knowledgeable about all of the details on making the home yours once youve made the fateful decision. She also was available for any and all questions or concerns, no matter how small. They made buying a home, even one not in the same city where we live, incredibly seamless. We are so grateful to have found them and their wonderful family business. You truly feel like youre being taken care of by family!!
Zuser20170207173118036
Review for Member: Michael Crane
ZillowVERIFIED We just sold our home with Joe and Jacky. Nothing compares to their high level of service, knowledge and professionalism. They were with us every step of the way answering questions before we asked them. Melissa sending out updates to keep you posted on progress and letting you know what to expect gives you such a peace of mind. The Crane team will not let you down. We will be with them for all of our real estate sales, searches and purchases. We couldn?t be more pleased.
Pmgilbert13
Review for Member: Michael Crane
ZillowVERIFIED Jacky and the Crane Team are absolutely wonderful. We were first-time home buyers with a serious time crunch in a seller?s market during a global pandemic. From day one, Jacky guided us through each step of the way, advocated and negotiated for us like we were her own family, and was truly available at all hours of the day. When it seemed like each step in our home-buying process led us to a road block Jacky was always there to problem solve and figure it out. Our anxieties were always dramatically subsided with a quick phone call. Not only are the Cranes experts in the real estate field, they also have a construction background which really helped navigate questions and concerns after results from the inspection report. They have an excellent crew of licensed professionals they will refer you to if you need it as well. Being a first-time home buyer had moments where it was really daunting. We can?t speak highly enough about our experience with Jacky. At the end of the journey when we sat down in our new home and savored the sweet bliss of home ownership we felt very grateful to have worked with Jacky. We feel so very fortunate to have gotten to know the Crane Team, even when it was 99% virtual! They are a tremendous group of people and you WILL want them on your home buying / selling side! You?ll need someone who knows the industry, knows the market, knows the people to call, and wants to fight for you to find (and get) your perfect home!
Jeffrey S.
Review for Member: Michael Crane
ZillowVERIFIED Michael is very personable, accommodating, and responsive. He is genuinely concerned with understanding and meeting the needs of his customers. Hes a pleasure to work with! Our buying experience during a pandemic presented some challenges but we are so happy with our new home! I would strongly recommend using Michael as your realtor.
Rvandamme
Review for Member: Michael Crane
ZillowVERIFIED Very thorough and responsive. Not sure the ink was dry in the contract before we had an offer for full price+. Highly recommend to anyone looking for an energetic knowledgeable team to sell or buy a home in the area.
SaraMarieScott
Review for Member: Michael Crane
ZillowVERIFIED Buying a house has been quite a journey for me. When I first started I was not working with Mike. I thought that I was never going to find a house because the company I was going through was not very responsive and by the time Id find a house there would be an offer and it was very discouraging! But fate had other plans that put me on the path to meet Mike Crane. He was very responsive and got me showings very quickly. He is very knowledgeable with everything from what to pay attention to when looking at houses to how to do the repairs yourself! My experience with Mike was just awesome and I am so happy with the home I found. He was quick to get my offer in and accepted! Then I also had the pleasure of working with Melissa Crane after the process of buying my home had started. She is such a sweetheart and also very knowledgeable. This team was able to explain everything I didnt understand and responded quickly. I felt important and at the top of the list every step of the way even with the house buying industry booming right now. If I ever have intentions of purchasing any real estate in the future this is the team I want to work with!
Jodylhoch
Review for Member: Michael Crane
ZillowVERIFIED I interviewed several realtors before choosing Crane Realty. From that very beginning, the company was the best. Throughout the process of listing, taking photos, showings, negotiations, and finally closing, I could not have asked for more. The process was clearly explained with timelines, details and criteria for decisions. The photo shoot was very impressive and I love how my home looked in the shots. Any time a question came up, everyone at the office was very PATIENT and HELPFUL. Most of all, in addition to their professionalism, I always felt like a valued client. Leaving the house I had built, with all of its memories, was much easier, knowing that I was being taken care of with respect and honesty.
Meghanefinneran
Review for Member: Michael Crane
ZillowVERIFIED Jacky assisted us in finding our family dream home. We had a newborn baby at the time and her guidance and knowledge was unparalleled. She was the consummate professional yet funny and family oriented which really helped in what otherwise may have been a stressful experience. Jacky?s negotiation and skills helped us purchase our beautiful home well below list price. We are forever grateful to the Crane family!
Kburns1065
Review for Member: Michael Crane
ZillowVERIFIED Crane Realty was highly recommended to me from a friend that had bought a house with them. I was very apprehensive about selling my house as I was out of state. Plus, I had a poor experience with my prior realtor when I bought my house. I sent in an inquiry to Crane and within minutes Jacky called me. I knew as soon as I got off the phone that I was in good hands. My home sold quickly (and over asking price). The entire process was so easy and Jacky kept me updated every step of the way. I will definitely be recommending Crane Realty to all my friends and family back home.
Jason R.
Review for Member: Michael Crane
ZillowVERIFIED Jacky crane took me on as a first time home buyer. She took time to explain the entire process to me, and even hooked me up with a great loan officer. She ended up finding me the house of my dreams in a few months. I would highly recommended Joe and Jacky crane. If you take a few minutes to talk with Jacky I think youll see their is a difference between Jacky and most other realtors.
Flccjessb
Review for Member: Michael Crane
ZillowVERIFIED Joe and Jacky are not only knowledgeable in their profession, but theyre in general fantastic people! They care about their buyers/sellers, they really listen, and they never gave the impression that their main concern was - what could they gain? Theyre great communicators and I was never in the dark with where my husband and I were in our process with the Crane team. My husband bought and sold a house through the Cranes and I wouldnt work with anyone else - 2 great experiences and we made 2 great friends out of it!
Ironmandm540
Review for Member: Michael Crane
ZillowVERIFIED Michael treated like we were family and seemed to really care that we got the house of our dreams. And we did! He was clear and knows the area very well. Thank you Michael! Dan
User05218677
Review for Member: Michael Crane
ZillowVERIFIED Joe and Jacky Crane helped us sell our home and my mothers, both had been on the market for 3 years. Their knowledge of the area helped us find the right people to correct the issues that came up. The area we live in has many water and environmental concerns and they guided us and the buyers through these very professionally. They were responsive to our concerns and our travel schedules. I would recccmend them to anyone looking to sell or buy a home in the area.
Zuser20161201094818182
Review for Member: Michael Crane
ZillowVERIFIED My husband and I had the very exciting opportunity to work with Joe and Jacqueline Crane when selling our first home. They were extremely outgoing, helpful and professional. They know their stuff and go above and beyond. Their responses were immediate and full of answers. We would highly recommended Crane Reality in a heartbeat! We loved working with the both of you!
Dpburland
Review for Member: Michael Crane
ZillowVERIFIED Joe and Jacqueline Crane are by far the best real estate agents in the Finger Lakes, NY area. They are extremely responsive, friendly, positive and personable. They work with you to find the right house or property for your wants and needs. I highly recommend the Crane team.
Kldesoto4
Review for Member: Michael Crane
ZillowVERIFIED Michael was great from start to finish and supported us throughout the process. I had never bought a home before and he helped me navigate the process with a positive attitude. I feel he was the main reason our offer was accepted and that we now own this beautiful home. Thank You Michael!
Matt B.
Review for Member: Michael Crane
ZillowVERIFIED WOW! What a fantastic experience. Great 360 photo shoot, marketing, negotiations, a complete package. Best of all, I felt like I was their only client! They are highly responsive and explain everything in detail!
Leonemejialisa
Review for Member: Michael Crane
ZillowVERIFIED We had Mike help us through two processes. Our first deal fell through and he was very patient in helping us to find the perfect house. He and his wife Melissa worked together to get us all the information we needed about the area and paid special attention to our needs,. They gave us the best experience we?ve ever had with a real estate agency.
User7716635
Review for Member: Michael Crane
ZillowVERIFIED Joe and Jacky were a pleasure to work with! Profesionalism is key with this brokerage any hiccup that happened whether it was the bank or just silly questions on my behalf were quickly and professional handled by them. I absoloutly recomend using crane realestate to anyone in there buying or selling endevours. Thanks again you two!
BraxtonCarpenter
Review for Member: Michael Crane
ZillowVERIFIED Moving from another state New York is a difficult state to purchase in. Mike knows all the right people to help get the job done. As well as being knowledgeable on details of a home. The process was made as simple as possible.
Braxton C.
Review for Member: Michael Crane
ZillowVERIFIED Moving from another state New York is a difficult state to purchase in. Mike knows all the right people to help get the job done. As well as being knowledgeable on details of a home. The process was made as simple as possible.
Rmack03761
Review for Member: Michael Crane
ZillowVERIFIED My wife and I worked with Jacky while finding and purchasing our first house together as a couple. Not only was Jacky very responsive and receptive she fought for us when the other third parties (bank, sellers attorney, etc.) were lagging behind. On top of the great service you truly make a personal connection with her and the Crane Group treats you like family (we received birthday cards and a congratulations note when our son was born). I would highly recommend Jacky & Joe Crane.
Coamo9276
Review for Member: Michael Crane
ZillowVERIFIED The experience of selling my house in Geneva was amazing and easy with you guys - i recomend you guys anytime. You guys make this process so easy. Thanks alot to help me out.
Zuser20180215154555735
Review for Member: Michael Crane
ZillowVERIFIED Michael helped us navigate the confusing process of buying a new home. He is personable and available and generously offered advice and reassurance to us. His wife, Melissa, was a gem in terms of responding to our questions and angst and we appreciated both of them throughout our process.
Lmlebrecht
Review for Member: Michael Crane
ZillowVERIFIED Everyone was helpful and such a pleasure to work with. We would recommend Michael Crane to anyone!! We love our new home. This was our first experience purchasing a home. Mike really made it easy and was so helpful.
NickGauer
Review for Member: Michael Crane
ZillowVERIFIED We were coming off of a relatively bad experience with another person when we moved to Mike. We met Mike on neutral ground in our area and began the process by setting up our profile. The whole process felt informal but left a satisfactory feeling like we were actually making steps in the right direction. Mike is very organized and responsive. He arrives prepared a few steps ahead so that if a showing falls through there is likely another property you can look at so the day is not wasted. Once we found what we were looking for he helped us start to finish with the process cheering us on to the finish line. I would Highly recommend working with Michael Crane.
Nwalti
Review for Member: Michael Crane
ZillowVERIFIED It was a pleasure working with Mike and the office staff. Mike was very attentive to our needs and always kept us updated on what was happening with the sale. We have and will continue to recommend Crane Realty to anyone that is thinking of buying or selling.
Ecw1944
Review for Member: Michael Crane
ZillowVERIFIED Jacky Crane was the highlight of this whole house buying experience. She kept in touch with the sellers realtor and communicated to us what the next steps were. She obtained answers to our questions in a timely manner. Thank you.
Kalenekaleidoscope
Review for Member: Michael Crane
ZillowVERIFIED Joe and Jacky with Crane Realty are the best of the best! As a first time homebuyer, the process was very intimidating, but Joe and Jacky made the process so simple! No question was too silly to ask, they both made sure that we felt informed and confident throughout the whole process. Communication was a breeze too- texts, calls, in-person meetings, e-signing, emails- they do it all in order to make the process as easy and enjoyable as possible for their buyers. Jackys ability to break down complex processes into easily understood steps is priceless. Joes construction knowledge and down to earth mentality is so helpful when looking at properties. The two together are unbeatable! After a few years of dragging our feet and waffling over wanting to buy or not we finally decided we were ready, and Joe and Jacky were still there ready and willing to help us out! We looked at a few listings I had picked out and were feeling a little disappointed about the properties available in our price range. Jacky came to the rescue with a recently re-listed property that was just what we were looking for. Jacky got us in as the first showing, only hours after it had relisted. She coached us through the offer submitting process and here we are just a few short weeks later as first-time homeowners! Another amazing benefit of working with Crane Realty is all of the great connections they have. They pointed us toward an amazing loan originator, a buyers attorney, and a company for our inspection - all which were wonderful to work with. Joe and Jacky are committed to making the entire process smooth, even if its through recommendations of outside services. I cant say enough great things about how easy and fun Joe and Jacky made the home buying process. We had always heard horror stories about how long and complicated buying a house can be, and all I can say is with Joe and Jacky, none of that was true. We had so much fun buying our house and are so thankful to Joe and Jacky for all of their hard work and support which made it that way.
Rick C.
Review for Member: Michael Crane
ZillowVERIFIED I have purchased 2 HUD properties this past year. I wish that I had worked with these guys on both purchases. My first deal was PAINFUL. I wont go into details, just to say my second deal with Crane Realty went VERY smoothly. I hope to do more business with them.
