Note: Reviews may include other agents on their team
What clients say about this agent....
Christymartinez562
Review for Member: Melissa Urena
ZillowVERIFIEDMy husband and I could not have had better realtors. We had worked with one other realtor and my mom mentioned seeing a FOR SALE sign with Melissa's info and decided to bite the bullet. When we met with Melissa and Juan it was a night and day difference from the previous realtor. They met with us to find out what we were looking for in a new home and we hit the ground running. I had been desperate to find a quiet and peaceful home for our little family and meeting them was such a blessing. They were extremely patient with us and we looked high and low until we found our little gem. I honestly could not say enough good things about them
Peter L.
Review for Member: Melissa Urena
ZillowVERIFIED Melissa was absolutely amazing and executed the sale of my condo with lightning speed (yes, this one). I needed a fresh start after losing my spouse 7 years ago and staying here for so long. The place kept feeling bigger and bigger (and it's quite big to begin with). Melissa's compassionate approach and instructions were exactly what I needed. I'd been living here for ten years. The transition was seamless, and I was able to find the apartment of my dreams. I desperately needed a fresh start. I highly recommend her if you want someone in this area to treat you with respect and move you along gently, yet quickly. I highly recommend her to anyone who needs a helping hand when you don't know where to start.
Scottwolfson50
Review for Member: Melissa Urena
ZillowVERIFIED We have used Melissa and Juan on the sale/purchase of four properties. Their professionalism and results are impeccable. We appreciate their approach and sound advice and highly recommend their service.
User7491046
Review for Member: Melissa Urena
ZillowVERIFIED I would like to take this time to Thank You so very much for listening and understanding my needs in selling my home you and your team not only met my expectations but I received more than I expected. The level of professionalism, execution, communication and dedication that you and your team provided was next level. So if your looking for a Realitor Melissa Urena and associates provides the highest level of service. Melissa Urena Job well done and I'm looking for to working with you for my next purchase.
TimekiaBrinson
Review for Member: Melissa Urena
ZillowVERIFIED It was such a wonderful experience working with Melissa from start to finish. She was excellent with providing me all the info I needed to make confident decisions, being a first time home buyer I had so many questions. I really felt like I was in great hands with Melissa and felt that she really did have my best interest at heart!! I highly recommend Melissa to anyone who may be buying or selling a property, she is a great wealth of knowledge and is really great at helping you navigate through this crazy process!!!
Mikepreister
Review for Member: Melissa Urena
ZillowVERIFIED We just sold our home, it was our first home and we were nervous about the process. We had the pleasure of working with Melissa Urena and we can't speak highly enough about her expertise and professionalism. From the moment we met Melissa, it was clear that she was dedicated to making our home-selling process as smooth as possible. Melissa's deep knowledge of the real estate market, along with her excellent communication skills, truly set her apart. She guided us through every step of the process, providing valuable insights and ensuring that we made informed decisions. Melissa's attention to detail and commitment to getting the best possible outcome for us was truly commendable. Throughout the entire process, Melissa demonstrated an unwavering dedication to her clients. She was responsive, reliable, and always went above and beyond to address our questions and concerns. Her positive attitude and friendly demeanor made the experience even more enjoyable. Thanks to Melissa's guidance and hard work, we were able to sell our home at a great price. I can wholeheartedly recommend Melissa Urena to anyone looking to buy or sell a home. She is a true professional, and we are grateful for her assistance with this important life transition.
Mariah J.
Review for Member: Melissa Urena
ZillowVERIFIED Melissa and Juan are a GREAT team. They go above and beyond explaining the house buying process. As first time home buyers they were excellent! Very good at responding in timely manner and making time to meet with us.
Denise B.
Review for Member: Melissa Urena
ZillowVERIFIED Melissa was professional, informative, knowledgeable and attentive. She listened to what I wanted and helped me understand the process/procedures. I truly appreciate her and would recommend her to anyone.
Sabina A.
Review for Member: Melissa Urena
ZillowVERIFIED Melissa is a superstar professional realtor. We had a lot of questions and she was able to answer all of them. She was meticulously detailed and organized. Melissa leveraged many resources and technologies to keep us informed and our sale on schedule to close. We recommend Melissa to all our friends and family and we plan to continue working with her for all of our future real estate transactions.
Info79156
Review for Member: Melissa Urena
ZillowVERIFIED As a millennial in my late twenties and a first time home buyer, I had no idea what the home buying process looked like when searching for homes in So Cal. Melissa and Juan throughly guided me every step of the way. I needed plenty of help understanding real estate terminology and the steps required to purchase a home. I will be recommending them to my network as I have many great things to say about them!
Switt77
Review for Member: Melissa Urena
ZillowVERIFIED Melissa was FANTASTIC! She kept me informed every step of the way. Even though the property was difficult to sell, she nevertheless made it seem less. She did everything even things that weren't necessarily in her job description as our realtor. It was obvious that she had many years of experience. Her customer service was a 5 star+ ! :)
MikeHawkins43
Review for Member: Melissa Urena
ZillowVERIFIED Melissa Urena was truly exceptional in the selling of our home. I was impressed with her knowledge of the market and data gathering. The amount of effort she put into the sale from the beginning to the end was outstanding and was always available for questions we had. She made the process smooth and went above and beyond! I highly recommend using Melissa Urena as your realtor
Amazanm2018
Review for Member: Melissa Urena
ZillowVERIFIED Consummate professional. Melissa takes pride in her work; is methodical and precise. She utilizes comprehensive tools to engage the client in the process, whilst being thorough. She buttons things up to the finish!
Wrx S.
Review for Member: Melissa Urena
ZillowVERIFIED Let me tell you...if you are looking for a team that will sell your house for top dollar and take all the burden off of your shoulders, Melissa Urena and her team is your answer!! They paid great attention to every detail possible and really made it a great experience to sell our house. Additionally, we also needed to purchase a house once we sold our house and that is where melissa's partner Juan Castro comes in to make the house shopping and buying experience a very enjoyable time!Juan sat down with us to find out what our needs and wants were in our next house and then helped us narrow everything down so everything made sense when we went house shopping. He did all the research about the houses before we went out so he could be as knowledgeable on the houses as possible. Long story short...They found us our dream home with their superior negation skills, and I would never go to anyone else to buy or sell a home but Melisa and Juan!!! They are truly the best in the business!!
AmandaLovett31
Review for Member: Melissa Urena
ZillowVERIFIED Juan and Melissa were extremely helpful in guiding us through selling our home. It's an overwhelming process and they were with us every step. Juan explained everything in simple terms. We highly recommend them.
Robcsconrad
Review for Member: Melissa Urena
ZillowVERIFIED I put five stars on everything because its really true. Michele is a such an amazing expert and always came up with answer to any question, and she always had a great plan and perfect execution. We were so lucky to work with someone so trustworthy, helpful and awesome.
Bggirl78
Review for Member: Melissa Urena
ZillowVERIFIED I had a great experience! Melissa was extremely thorough, easy to reach and always kept me updated on the status of the entire transaction. I feel like everything moved very quickly and we were very happy with her services!
TJKelly633
Review for Member: Melissa Urena
ZillowVERIFIED They helped sell my townhome for top dollar, very helpful working through the process and kept me in the loop every step of the way. Melissa helping with the showings and Juan helping with logistics of selecting offers and closing escrow makes them a great combo.
Dylan W.
Review for Member: Melissa Urena
ZillowVERIFIED Melissa and her team did an amazing job finding my home. I was able to use the VA loan for purchase. Anytime I had questions on the real estate market and house they were always able to answer them. The worked with me closely as in always keeping me updated with everything and being there during the process!
Menendezjose99
Review for Member: Melissa Urena
ZillowVERIFIED Melissa Urena And Associates were fantastic during my real estate transaction. They were expeditious and attentive to every detail during my purchase. In other words, I could not have asked for a better team to accomplish the aquisition of this property. Lastly, a big thanks to George and Juan!! Keep up the great work!
Uniquegrace
Review for Member: Melissa Urena
ZillowVERIFIED It was truly a pleasure working with Melissa, Michele, Juan, and Manny. They were extremely professional and responsive from beginning to end and they helped me stay calm throughout the whole process. I couldnt have asked for a better team! Thank you so much for your excellent service.
Bpambrose
Review for Member: Melissa Urena
ZillowVERIFIED Melissa Urena and Juan Castro are fantastic agents! They sold our house for us in record time and at a record price. Not only that, but they provided us with tremendous support and advice during a really challenging time for our family. I know a dozen real estate agents, many of them personal friends, but we went with Melissa and Juan because they are quite literally the very best at what they do. I can't say enough great things about them and their entire team. Thank you Melissa and Juan!
Alexandervaldes39
Review for Member: Melissa Urena
ZillowVERIFIED Michele and Melissa are great! Kind personalities with a knack for selling homes. They have a good team around them, and everybody is extremely organized and on top of things. They were in constant communication with the buyer's agent, and got all the fully executed disclosures, addendums, and other documents stored and sent to us without us even having to follow up with them. We have sold quite a few houses in the past, but doing this first one with Michele and Melissa was by far one of the smoothest transactions ever, if not the #1 smoothest. Highly recommend.
Gx65y6rvbc
Review for Member: Melissa Urena
ZillowVERIFIED Michele and Melissa was great through this entire process, I was nervous selling my home after living here 23 years, but the confident Michele made the process easy, she explained to me how the process works and it was just that but better. its was over before I knew it. Great team to work with.
Zuser20150506164538790
Review for Member: Melissa Urena
ZillowVERIFIED We are very fortunate to have found Melissa and her team to serve as our realtor. From the start we knew she was a real pro as she walked us through the selling process. As the market was cooling off a bit she helped manage our expectations and as a result after 2 weeks of open houses we got multiple offers that were in line with our home value. We got amazing online marketing, including walkthrough videos, drone and interior photos and social media presence. She was always there to answer any questions or concerns we had, advised and managed the price and contingency negotiations very well and helped us close within 21 days. Anyone would be lucky to have her and her team to represent them. Many thanks Melissa for all your help!
Emcel F.
Review for Member: Melissa Urena
ZillowVERIFIED Melissa and associates are very professional, honest, organized and highly knowledgeable of their job. Melissa gives me status updates frequently without being asked so I always know what to expect.
Marc C.
Review for Member: Melissa Urena
ZillowVERIFIED Melissa simply made the entire complex process simple. She was incredibly accessible and informative - always taking the time to answer our thousands of questions about our home sale. We HIGHLY recommend Melissa and JohnHart Real Estate.
Armando M.
Review for Member: Melissa Urena
ZillowVERIFIED She cares about your wants and needs. She knows how to do her job really well. She will get the house you want with the best possible deal. I like working with her,i am definitely will recommend her to my friends and family. Whenever i send her a home she would respond fast and get me a viewing.
Sergiosocal
Review for Member: Melissa Urena
ZillowVERIFIED MY 2ND TIME WORKING W HER. AGAIN! STELLAR PERFORMANCE. SOLD MY HOUSE IN ABOUT 1WEEK, ALWAYS A PROMPTLY RESPONSE, VERY ATTENTIVE & KNOWLEDGEABLE. Won't hesitate to refer her.
Neal F.
Review for Member: Melissa Urena
ZillowVERIFIED Simply put Melissa saved the day, closed escrow under difficult circumstances, and made us more money than we thought possible. We had title problems, liens, and no other realtor would touch it. Thanks Melissa
Richard C.
Review for Member: Melissa Urena
ZillowVERIFIED our sale was so easy and comfortable.When I felt stress Michele let me know it be ok. We had many offers on the house and it sold quicky.and escrow closed on time. There all a great team at JohnHart Real Estate.
Malia F.
Review for Member: Melissa Urena
ZillowVERIFIED Melissa and her team made the selling of my house seamlessly smooth. I am so utterly impressed!! They were so professional and patient with all the questions I had. They understood my situation and was sensitive to my needs. Melissa and Michele were in sync with what needed to be done and they make a great team!! Nothing was overlooked during my transaction. I will highly recommend them to anybody I know.
Jsullivan309
Review for Member: Melissa Urena
ZillowVERIFIED Hello to everyone on the team that did an amazing job in getting me into my home. Your team went above and beyond to make my dreams come true. Words can express so much but the awesome feeling I had with the support was 2nd to none. The never give up attitude, professional leadership, the comfort and inspiring guidance was the best. It was a joy to go through the process with this amazing team. Thanks a million Michele, Jorge, Melissa and the complete staff! Job well done.
Daniel D.
Review for Member: Melissa Urena
ZillowVERIFIED Melissa was great to work with! She was professional, transparent and honest with us during the entire process of selling our home. Highly recommended!
Irvin H.
Review for Member: Melissa Urena
ZillowVERIFIED Hello,I had to the pleasure of working with Melissa's team. Michele was the realtor that walked me through the process from start to end. It took me about 11 months of searching but with Michele's help we were able to get our offer accepted and closed. I am a first time homebuyer but Michele ensured that I was informed and educated on the process. She answered all my questions and her response time was excellent. The team did an outstanding job adapting to the new policies and procedures created by Covid. I would recommend Melissa and her team but specially Michele for making this process as smooth as possible.
Counselor R.
Review for Member: Melissa Urena
ZillowVERIFIED Melissa is not only professional, she is compassionate. It was an absolute pleasure to work with this business woman. She's knowledgeable and ethically forthcoming. She maintained great punctuality in correspondence to any of my concerns and guided me throughout the entire selling process. If she was busy with another client, she made sure someone on her team assisted me. She is an excellent negotiator with a very personalized touch. Highly recommended!
Vivian L.
Review for Member: Melissa Urena
ZillowVERIFIED This is my first home sale and I am so glad we went with Melissa and her crew. Her confidence in doing a good job locked us in when we met her. She made the home selling seem like a piece of cake! Melissa gave us weekly updates, even if we are just waiting for something on the buyer end. She breaks down what I need to do in easy to understand terms, sends reminders for me to get things done on time, and best of all I love that she gives her honest and professional opinion to best help us sell our home for the best price possible while also not being pushy about it. Our home sold faster and for more than I expected. I am very grateful Zillow referred Melissa to me. She did a wonderful job and made me feel involved yet not stressed at all throughout the process! Thats a pretty great feat for me being Type A. We were able to sell our home remotely since we moved out of state in under 2 months of our move from beginning to end. She adapted to our preference of communication (email,text) and still available for phone calls. THANK YOU MELISSA FOR EXCEEDING MY EXPECTATIONS!!
Jasonleeguitar
Review for Member: Melissa Urena
ZillowVERIFIED Great service. Easy to work with and always available to speak whenever I need an update or have a question. I highly recommend Melissa and her team. Give her a call and you will not be disappointed.
Dsanchez020879
Review for Member: Melissa Urena
ZillowVERIFIED Excellent customer service. She was always a phone call away. She Helped with the sale of the old houses and purchase of new home. The process was quick and easy. 5 Star rating highly recommend.....
Vpuentes310
Review for Member: Melissa Urena
ZillowVERIFIED I have known Melissa since our college days, but that's not the reason we chose her and her team. I have been following her on her social media in her journey as a realtor and have always been impressed by her knowledge, skills, and professionalism. Well I was right as we embarked on finding our home during a pandemic and a very competitive market. We found Melissa and her team to be patient, supportive, knowledgeable, skillful, and great at negotiating. We found our first home thanks to Melissa and her team, and made the process easy and painless. We highly recommend her. Hire her! You won't be disappointed.
Dtimsworld
Review for Member: Melissa Urena
ZillowVERIFIED Melissa is very professional and extremely easy to work with. She made listing and selling my home a breeze. She was very responsive and communicates during the whole process. She was always available to answer any questions that I had and took care of all the details during escrow. I highly recommend Melissa for your real estate needs.
Katya M.
Review for Member: Melissa Urena
ZillowVERIFIED My experience with Melissa and Michele has been amazing. They know what they are doing. They take you through a smooth and easy process. I'm glad I had them as my agents. I will recommend them to everyone one I know.
Newroads
Review for Member: Melissa Urena
ZillowVERIFIED I contacted Melissa Urena when I decided to sell my house in Long Beach on Virginia av. To my surprise she came right away and introduced herself as being affiliated with John Hart and Associates. She was very warm, pleasant, professional and was knowledgeable of real estate and the Long Beach area.Along the way she introduced me to her partner Michele who also had the same demeanor and was always helpful and understanding. I also met Juan. Any questions I had Melissa and Michele were just a phone call or text away and never failed to respond.The most important thing is that Melissa sold my house in a record time at the initial price we agreed to and helped me along each way until the closing day. I actually held her back as I insisted on a 60 day closing when it could have been 30.I highly recommend Melissa and her team if you are looking to buy or sell a house. in a very smooth, timely and efficient way, with a peace of mind during the stressful process.Keep up the good work Melissa and Associates.
Berniebaltz9
Review for Member: Melissa Urena
ZillowVERIFIED Melissa and Michele responded quickly to the needs of a Cash "as is"sale, it is obvious they set high goals for themselves in order to please their clients and accomplish it in a professional manner. Bernie Baltz
Huezito32
Review for Member: Melissa Urena
ZillowVERIFIED I have been following Melissa and her team on social media for quite some time and have been impressed by previous clients' comments about their experience with Melissa UreA+-a & Associates. Let me tell you, it's all true! A day after calling Melissa to tell her I was ready to put an investment home on the market, she drove 2.5 hours to the high desert to do a walk around, within hours, she called me with her marketing plan. She kept me up to date and walked me through the process every step of the way. Melissa is knowledgeable, professional and has her clients best interests in mind. Hats off to Melissa UreA+-a & Associates who helped me sell a small investment home located in the high desert in four weeks! I will definitely be calling on Melissa UreA+-a & Associates again!
Lakerfanjacobs
Review for Member: Melissa Urena
ZillowVERIFIED ZUzetsu0h7y13d_86zevI know Juan Castro personally, and when I needed a realtor for two family transactions, I contacted him and Melissa Urena for help. Both homes needed a lot of work, and even though we had offers requiring financing, they found me cash buyers at the same price point. They were able to close each transaction within two weeks. They are great communicators, and they made the whole process very easy and stress free. I would highly recommend them to anyone trying to sell or buy a home.
Oaurena87
Review for Member: Melissa Urena
ZillowVERIFIED First let me start off by saying we were simultaneously selling our first home while buying a new home all during the COVID-19 pandemic. So understandably our buying and selling experience was a tumultuous one due to uncontrollable circumstances. I am convinced however, that Melissa and her team are the only ones that could have pulled it off.Her almost prophetic knowledge and experience of the real estate market kept us one step ahead of the process and were able to swiftly and promptly overcome the problems as they arose. Buying a home is an exciting and rewarding experience but is often stressful. You CAN NOT go wrong by choosing Melissa and her team as your representative, I have experienced first hand her professionalism, tenacity and compassion. Great job team!
User9446404
Review for Member: Melissa Urena
ZillowVERIFIED Melissa did a great job dealing with selling a property of ours. She was very responsive and had a great knowledge of the local market. I recommend her without any hesitation
Ljbailey412
Review for Member: Melissa Urena
ZillowVERIFIED I really made an excellent choice by selecting her over two other realtors. She wan't pushy and she was very professional. She was able to sell my home $12,000 over over the appraisal value. I highly recommend Melissa Urena and Associates to sell your home.
D R.
Review for Member: Melissa Urena
ZillowVERIFIED Melissa positively exceeded my expectations of this whole process with her professionalism, work ethic and enthusiasm. This being my first home, I expected to feel a bit overwhelmed with the process, but Melissa and her team made it as smooth as possible for me. She's very meticulous and she'll make sure you're getting the best deal possible. Put your trust in her, as I did, and I'm sure you won't be disappointed.
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