ZillowVERIFIEDMartin and Laura are a remarkable team and provide the perfect balance of professionalism with a personal touch.We first met Martin and Laura back in 2012 when we were looking to sell our townhome. We actually interviewed several realtors and Martin and Laura came out on top by far. We had a lot of concerns and requirements and they were able to address each and every one of them to our complete satisfaction. Their motto of aEURoeCustomer First,aEUR? ensured that we were comfortable throughout the entire process. It did take a bit to sell our home (but that was due to the stringent requirements of the property), but it was sold in 6 months at our original asking price.Fast forward a year, we were ready to purchase a new home and without hesitation we called Martin and Laura. Again, we had some very demanding requirements (not near railroad or freeway, built after 1979, remodeled, no pool, and most importantly, $/sqft. Explaining to them upfront that we were not in any hurry to purchase a home and could wait until the aEURoeperfectaEUR? home at the aEURoeperfectaEUR? deal came along, they trusted us and did not require us to sign any disclosures stating that we would only use them as our agents (as most all other agents will).The aEURoelookingaEUR? took over 2 years, and through it all, they were nothing but patient and professional. They sent us listings as soon as (and sometimes even before) it was on the market, worked with our schedule to see the homes, addressed our concerns on lead paint, asbestos, power lines, neighborhood, schools, etcaEUR|and if they did not know the answer, they gladly researched it.Martin and Laura were also extremely understanding when we pulled out of an offer simply because aEURoewe just did not feel right about the house.aEUR? They worked with the selling agent and escrow company so that we did not have to pay any penalties/fees. They reiterated again, that its our home, and it has to feel right, and we can just keep looking.We have recently closed on the aEURoeperfectaEUR? home. Martin and Laura have been nothing but amazing. The whole home buying process was daunting and very overwhelming. It was a true blessing to have Martin and Laura on our side during this process. Laura went through each and every page of the contract/agreement/requirements/disclosures with a fine-tooth comb to ensure the seller would pay for the bulk of the fees and changing language which would have been highly disadvantageous should there have been delays or other issues. She clearly explained and made sure we understood what we were signing before aEURoesigning our lives away.aEUR?Martin literally aEURoebabysataEUR? all the vendors who came (termite, pest control, appraiser, etc.) to ensure they all did their jobs property and did not cut any corners to ensure our home was in good condition and would receive the proper repairs. He not only personally supervised one, but TWO home inspections (over 3 hours each!) to ensure every nook and cranny was inspected thoroughly.They even participated in the releasing of ladybugs and aEURoemaking a wishaEUR? with our young daughter in the backyard to celebrate our new home and to help make the transition into a new home more exciting.Even after the close of escrow and the sale final, Martin and Laura continued to assist us in providing contractor/vendor referrals, follow up on pending jobs, answer questions, etc. The service Martin and Laura have provided more than exceeded our expectations of a realtor. We feel that the amount of time, dedication, attention, and care Martin and Laura provided us would have been the same as if they were purchasing their own home.In a day and age when customer service and basic work ethic are becoming a lost art, Martin and Laura are truly a rare find and a diamond in the rough. If you are even considering to purchase a home, wed highly, highly, highly, recommend Martin and Laura to start you off on the process. They can help you figure out whats truly important for you and your family, to narrow down the location/style/size/etc., and before you know it, youll be in your new home!