ZillowVERIFIEDWe have bought and sold a home before, and had a fine experience with our past agent. So many (mostly younger) agents tried to snap us up at viewings and we were about to go with one that also seemed "fine", but when we struck up a conversation with Mark at an open house, I knew within the hour he spent answering our questions, that we might have just met the perfect person for the job. Mark has the perfect balance of experience and enthusiasm aEUR" we asked him so many tangential, big picture, ambiguous and esoteric questions along the way and he not only had thoughtful, well-informed answers, but he delivered those answers clearly in a way that makes what is otherwise a complicated and at times overwhelming experience feel smooth and steady. He never showed any bias or agenda aEUR" he always centered what we were looking for and listened to the details. He was proactive in educating us and anticipating our needs, and he was ever-available to us when we had questions or wanted to meet up late in the evening to write a last minute offer together. In the first few weeks together (thats all it took for us to find the house we bought) he spent every weekend compiling tours for us of our favorite properties and visiting each one together. He's also clearly an expert negotiator aEUR" this comes as second nature to him aEUR" and he does an excellent job building rapport with other agents so that he can give you the leg up in multi-offer situations. Other agents can tell he knows what he's doing, and he knows how to help you put your best foot forward. Mark knows LA back to front, and somehow, after decades of tireless work, he remains enthusiastic and energized to get out there and see more houses, and learn more about what the market is doing or threatening to do next. He's also just a kind, easy-going and funny person who you'll find hard not to want to be friends with.