Note: Reviews may include other agents on their team
What clients say about this agent....
Chrissy M.
Review for Member: Lysa Napoli
ZillowVERIFIEDLysa was absolutely exceptional from start to finish. She has known my son since he was a baby, so having her handle the sale of his home made the experience especially meaningful to our family. But beyond that personal connection, I could not have been more impressed with her as a real estate professional. She was knowledgeable, responsive, patient, and incredibly thorough throughout the entire process. She communicated every step clearly, was always available when we needed her, and truly went above and beyond to make sure everything went smoothly. Her knowledge of the market and negotiating skills were outstanding, and we always felt that she genuinely had my sons best interests at heart. Lysa brings together professionalism, experience, integrity, and genuine care for her clients. I would recommend her without hesitation to anyone buying or selling a home. Five stars simply arent enough!
Gracia17
Review for Member: Lysa Napoli
ZillowVERIFIEDLysa was fantastic through the entire home search and purchase process. She was easy to work with and dedicated to ensuring that I got the home I wanted. Even after the purchase was completed she continued to be available and answer questions about the area etc. Would definitely work with her again!
Laffalot
Review for Member: Lysa Napoli
ZillowVERIFIEDLysa took a personal interest in my needs as the listing agent. She answered all my questions and clarified every step of the process with professionalism and kindness. She continually exceeded my expectations and anticipated my needs to make the sale process easy.
Aer0
Review for Member: Lysa Napoli
ZillowVERIFIEDLysa was amazing during our process, she was always available and very responsive. Lysa is knowledgeable about the home buying process and made it so easy for us she even pushed for us to close early and got it done. Lysa did not disappoint once!!
Alfred L.
Review for Member: Lysa Napoli
ZillowVERIFIEDLysa was professional, prompt in responding, and committed to helping us find the right home for us in Watertown, CT. We were looking for single-level living, within a few minutes from where our son lives, and with a garage. Our timing was also challenging because we were trying to sell our house in MD so we could buy our new CT home with cash. Lysa's knowledge of the Watertown area and other nearby towns, and her many contacts with other colleague realtors facilitated our house hunting tremendously. When she found the place that met our needs, she took our son to the property on Saturday, we watched the visit from Baltimore via FaceTime, and liked it so much that we made an offer on Sunday following advice from Lysa and her colleague Peggy Columb about details of the offer, and by Tuesday our offer was accepted! We were able to sell our house in MD and purchase the new home with cash, which is a very difficult process to coordinate. Lysa has great insight on how the housing market works locally, and negotiated on our behalf.
James C.
Review for Member: Lysa Napoli
ZillowVERIFIEDLysa did an astounding job. Great attention to the many details of this transaction. I would wholeheartedly endorse Lysa for all your purchase or sale requirements.
Beth B. C.
Review for Member: Lysa Napoli
ZillowVERIFIEDThe process was a little slow in the beginning but Lysa made adjustments which netted a very good result in the end. She was always in touch with me and communicated every aspect of the process. She always made time to speak with me and that was very important to me.
User05077471
Review for Member: Lysa Napoli
ZillowVERIFIEDLysa was an absolute pleasure to work with! She is knowledgeable, patient and was very respectful of my time. Lysa has exceptional communication skills, she went above and beyond in making sure all of my questions were answered promptly and correctly. She made me feel at ease and represented me as if I were a family member. Her dedication to her clients is unmatched!
MariaVega60
Review for Member: Lysa Napoli
ZillowVERIFIEDFrom the very first showing to the final signature at closing, working with Lysa was nothing short of exceptional. Purchasing a home is one of the most significant investments a person can make aEUR" emotionally and financially aEUR" and we truly could not have asked for a more dedicated, knowledgeable, and strategic professional by our side. What sets lysa apart is not just expertise, but advocacy. Every negotiation was handled with confidence and precision. Every question we had aEUR" no matter how detailed aEUR" was answered thoroughly and with patience. We have always felt informed, protected, and empowered throughout the entire process. There were moments that could have felt so overwhelming, but Lysa navigated each obstacle with calm professionalism and proactive solutions. From inspections to negotiations, timelines to communication, everything was handled with integrity and excellence. This wasnt just a transaction us aEUR" it felt like a partnership built on trust. If you are looking for a realtor who combines market intelligence, negotiation skill, responsiveness, and genuine care, look no further. We are beyond grateful and would recommend Lysa to anyone ready to make a move with confidence. This experience reminded us how powerful it is to work with someone who truly loves what they do. We are deeply grateful and cannot recommend Lysa enough. Maria & Nilka
Dana E.
Review for Member: Lysa Napoli
ZillowVERIFIEDI reached out to Lysa when I was in a time crunch to find office space. She went above and beyond to make sure it happened and I found a place I love! From start to finish she was efficient, honest and knowledgeable. I would highly recommend entrusting Lysa!
Elizabeth
Review for Member: Lysa Napoli
ZillowVERIFIEDLysa was a wonderful realtor and person in general. Extremely attentive, timely and understanding of my needs. She was with me every step of the way and worked around my schedule limitations, always accomadating me to the best of her ability. She was prompt to respond to my inquiries and follow-up with other realtors when needed in order to move the process along. I'm happy to say I'm happily residing in my condo, the place I can now call home, with the help of Lysa.
Deanm1965
Review for Member: Lysa Napoli
ZillowVERIFIEDcouldnt be happier with my experience working with Lysa. From start to finish, she was professional, knowledgeable, and incredibly responsive. She provided excellent guidance on pricing, staging, and marketing, which led to a smooth process and a successful sale. Communication was clear and consistent, and I always felt confident knowing she had my best interests in mind. The condo sold efficiently and with great results, and I truly believe thats because of Lysas expertise and dedication. I would highly recommend her to anyone looking to sell their homeaEUR"you wont be disappointed!
Claudia W.
Review for Member: Lysa Napoli
ZillowVERIFIEDLysa was very enjoyable to work with. She had extensive knowledge about the area in Naugatuck. All the paper work was handled in a timely manner. Lysa made me feel welcome to the area as I am new to the town. The apartment is in excellent condition.
Katy B.
Review for Member: Lysa Napoli
ZillowVERIFIEDLysa promised she would find us a home in this crazy market, and she delivered. While she is a newer agent, she has already built strong connections in the business. Whatever you need, she has someone for that. She is organized, personable, and responsive.
Olivia C.
Review for Member: Lysa Napoli
ZillowVERIFIEDLysa was wonderful! She answered the many questions we had as first time homebuyers. Lysa is prompt with scheduling viewings and has great communication skills. Thanks for all your help, Lysa!!
Shelly G.
Review for Member: Lysa Napoli
ZillowVERIFIEDLysa, was such an awesome realtor. I remember the 1st time I called her sooooo stressed out needing help. She completely calmed me down from my anxiety and all my worries. She is very easy to work with and very caring. Thank you again Lysa for all your help. She is the best realtor and I would recommend her to everyone!
Missyangel49
Review for Member: Lysa Napoli
ZillowVERIFIEDLisa helped us find the house of our dreams in the perfect neighborhood. We are older and had very specific desires for our new home. She was patient, intuitive, and negotiated a great deal. In addition she recommended the perfect mortgage broker, inspector and lawyer, so the closing was flawless. In addition she helped us sell our previous home with no worries. We love our new home. Thanks,Lysa.
Michellemarcher
Review for Member: Lysa Napoli
ZillowVERIFIEDLysa was absolutely amazing to work with! She helped my Mom and Aunt sell their home AND find them a new one so quickly. She made the entire process so much easier and less "scary". Lysa truly went above and beyond with every detail- from explaining each step clearly, to printing things out or helping them figure out how to e-sign tricky documents. She was patient and kind and always made herself available whenever we had questions. We couldn't have asked for a more supportive and dedicated realtor. Highly recommend Lysa to anyone looking to buy or sell a home in Connecticut!
NellieDrewry
Review for Member: Lysa Napoli
ZillowVERIFIEDAs first-time home buyers, Lysa Napoli helped my boyfriend and I purchase our first home! Throughout this process, Lysa was always quick to respond to our questions and to set-up appointments to view homes until we found our perfect match. She was organized, provided plenty of information regarding each phase of the buying process, and offered great connections to inspectors, law offices, and all members of the real estate industry. We could not be more grateful for her services!
Jarhead64
Review for Member: Lysa Napoli
ZillowVERIFIEDLysa was wonderful to work with, she knew the area and the market. Lysa demonstrated a skill level that kept us grounded even with the ups and downs on the process. She exhibited great knowledge of the market and successfully negotiated a wonderful contract.
Rachelfinelli
Review for Member: Lysa Napoli
ZillowVERIFIEDWe had the absolute pleasure of working with Lysa as our realtor, and she made the entire experience not only seamless, but genuinely fun. From the start, Lysa was incredibly personable and easy to talk toaEUR"she felt more like a friend than just a realtor. She brought so much positive energy and made what can often be a stressful process feel exciting and manageable. Her professionalism, knowledge, and clear communication were top-notch, and we always felt like we were in great hands. If you're looking for someone who truly loves what they do and makes the journey enjoyable, Lysa is the one!
Travis D.
Review for Member: Lysa Napoli
ZillowVERIFIEDLysa made our search for a rental property a seamless process. We were shown several properties that fit our lifestyle and budget as well as ones that accepted our 2 cats and she was able to accomodate our busy schedules to make time for viewings of the properties. This was our first time renting and we had a lot of questions and she was very helpful in answering everything we could think of in the end we found the perfect place for us and we would highly reccomend Lysa Napoli for expert assistance in all things real estate.
Levoris G.
Review for Member: Lysa Napoli
ZillowVERIFIEDLysa Napoli is a BRIGHT STAR IN THE SKY!!! I was referred to her during a EXTREMELY DIFFICULT TIME in need of housing IMMEDIATELY. I was stressed out, overwhelmed, exhausted to say the less. I was given her phone number, called her, and she INSTANTLY RE-ASSURED ME, CALMED ME DOWN AND CONTINUOUSLY GAVE ME WORDS OF ENCOURAGEMENT, which calmed me down. The very next day SHE WENT ABOVE AND BEYOND ALL OF MY EXPECTATIONS and scheduled SEVERAL viewings. Let me share something with you, ALL 4 VIEWINGS WERE ABSOLUTELY AMAZING, BEAUTIFUL AND I WOULD HAVE CHOSEN ALL 4!!! I'm a person that believes in recognition towards another person especially Lysa, being I only met her a day before. She brought my anxiety from 1,000 to 2 INSTANTLY. This is the reason I HAVE TO ACKNOWLEDGE HER, and to let the company she works for to PLEASE KEEP HER IN YOUR COMPANY AS LONG AS POSSIBLE!!!!! Also, Lysa has ignited a fire inside of me. In the VERY NEAR FUTURE, LYSA NAPOLI WILL BE MY REALTOR, TOWARDS BEING A FIRST TIME HOME-OWNER!!!!!!
Levoris G.
Review for Member: Lysa Napoli
ZillowVERIFIEDLisa Napoli is A BRIGHT STAR IN THE SKY!!!!!. I was referred to Lysa during a EXTREMELY DIFFICULT TIME in need of housing IMMEDIATELY. I was stressed out,overwhelmed, exhausted to say the less. I was givien her phone number, called her, and she INSTANTLY RE-ASSURED ME, CALMED ME DOWN, AND CONTINUOUSLY GAVE ME WORDS OF ENCOURAGEMENT, which calmed me down. The very next day, SHE WENT ABOVE AND BEYOND ALL OF MY EXPECTATIONS and scheduled SEVERAL viewings. When she stated they were in waterbury, I immediately responded im not to comfortable in that area. Her response was i wouldn't recommend any area that I wouldn't live in. Let me tell you something, ALL 4 VIEWINGS WERE ABSOLUTELY AMAZING, BEAUTIFUL, AND I WOULD HAVE CHOSEN ALL 4!!!!!! She changed my mind with regards to being uncomfortable with the area. I'm a person that believes in recognition towards another person, especially Lysa, being i only met her a day before. She brought my anxiety level from 1,000 to 2, INSTANTLY!!!! This is the reason I HAVE TO ACKNOWLEDGE HER, and to let the company she works for to PLEASE KEEP HER IN YOUR COMPANY AS LONG AS POSSIBLE!!!! Also, Lysa has ignited a fire inside of me. In the VERY NEAR FUTURE,LYSA NAPOLI WILL BE MY REALTOR,TOWARDS BEING A FIRST TIME HOME-OWNER!!!!
Laura M.
Review for Member: Lysa Napoli
ZillowVERIFIEDLysa is kind, reasponsive and persistent. She understood what I needed and found it! I will be using her to purchase a home next year. She was honest and helped me navigate the area because I am an out of state renter. Thank you Lysa for all the hard work.
Manateesb47
Review for Member: Lysa Napoli
ZillowVERIFIEDComing from another state, we needed someone who could guide us to towns we'd like. Lysa is super knowledgeable about CT towns and did an amazing job. She's very personable, positive and driven. She stayed on top of all parties involved in our closing. We can't talk her up enough!
Aer0
Review for Member: Lysa Napoli
ZillowVERIFIEDTiming is everythingaEUR| we met Lysa at the perfect time. Lysa was extremely helpful and moved quickly for us. She was on top of the listings and set up showings right away. We couldnt have had a smoother, quicker or more perfect move. Thank you for everything and doing all the hard work for us!!