Note: Reviews may include other agents on their team
What clients say about this agent....
Dean T.
Review for Member: Lori Powers
ZillowVERIFIEDLori worked with us to find and purchase our new home. Since this was our first home purchase, she was able to guide us through all the ins and outs of what was needed and what to expect. She is knowledgeable and was able to answer all our questions quickly and thoroughly.She worked as a much-needed intermediary between us and the sellers, as well as inspectors and lenders. I would absolutely recommend her as your agent.
Riley W.
Review for Member: Lori Powers
ZillowVERIFIED Lori was amazing! This was my first time buying a home and had 0 knowledge on anything in the home buying market . She made it as easy as abcs. Basically bought it for me , 10/10 recommend !
Lafountainvictoria2319
Review for Member: Lori Powers
ZillowVERIFIED Very helpful through the entire process of purchasing my home. Knew how to communicate with the seller. Though he could be difficult. Advised me on what to do when purchasing my home. What to look for, what should be avoided. Would highly recommend.
SamanthaDrake06
Review for Member: Lori Powers
ZillowVERIFIED Lori was always incredibly responsive to any question or request and would immediately communicate when she had an update on the property. She was willing to communicate via call, text or email, whichever was most convenient and appropriate for us at the time. The property we were buying had some difficulties and took quite a long time to finish, Lori was willing to work with us every step of the way and didn't ever make us seem like we were impeding her work.
BeckyBraun1
Review for Member: Lori Powers
ZillowVERIFIED We would like to acknowledge the exceptional service we received from Lori during our process of looking for homes. Lori is very dedicated to her clients. She is very organized and precise. We ended up buying a house without seeing it, however, Lori went for us and took videos. Lori is a terrific agent and wonderful person who always kept us in the loop. We couldnt have asked for anyone more helpful. She was always quick to respond to all of our questions and was always easily accessible.
Markoldieknight
Review for Member: Lori Powers
ZillowVERIFIED I hired Lori to sell my 2nd story Condo. Her initial consultation blew the other 3 agents out of the water. 1st time seller, lots of basic questions and concerns. Lori returned all calls and texts promptly and made me feel like she was genuinely concerned. Less than 90 days closed with a great offer. So if you want the best realtor and the most profit for your property I would highly recommend Lori. Thanks, Mark K.
Katelyn A.
Review for Member: Lori Powers
ZillowVERIFIED Beginning the search: When we first began searching, we were unsure what we wanted in a home. Lori was patient and helped us find what we really wanted. Because of this, we found the one that was right for us and we didn't have to settle.A Educating us: As first time home-buyers, Lori educated us on the housing market, how to inspect homes, how to properly negotiate, and how to know when we are financially ready. We found that we were not financially prepared the first time we looked in 2020 and we chose to wait a year - which was the best decision for us. Lori was so helpful and supportive during that time. She worked with us even while we were saving up to help us continue to learn about what we needed and wanted from a home. This was essential.A Support: Lori surrounds herself with great support in the loan organizations she partners with and the inspection companies she recommends. All of Lori's recommendations were extremely helpful.A Looking: Lori was effective in helping us search and review homes and helped us put together competitive offers. She has great insight into what makes an effective and competitive offer while keeping in mind what is important to us.A Purchasing and Closing/ In one of the most competitive markets in decades, Lori helped us put in our offer at asking price and it was accepted! After our offer was accepted, she was fast, helpful and efficient in the closing and inspection process. Throughout our search and first-time purchase, we really couldnt have asked for a better realtor. She is personal and professional, making this daunting time in anyones life very smooth and assuring.Thank you SO much Lori!!
Coachjesslaporte
Review for Member: Lori Powers
ZillowVERIFIED Lori provided valuable advise on how to prepare our home to sell quickly. With her guidance we prepared our home and sold it within days of it being on the market. I would recommend her to anyone looking for a confident and reliable woman to get the job done!
Zuser20161216163444445
Review for Member: Lori Powers
ZillowVERIFIED We hired Rumble and Powers Real Estate Group in November 2019 to sell our home. We were given no warning that they were going to take pictures of our house, so we had no time to clean it and make it look presentable for the listing photos. They came at 5:30pm, which means it's dark out. All the pictures were dark, and were done with an older camera, so they came out very grainy. We didn't really talk to Tom very much, as we dealt with Lori for the most part. She didn't really give us any pointers to make our house look more presentable for showings, or do any real marketing for our house. The description given for the house only spoke of the square footage and how many rooms were in the home. She didn't really try to sell the house in the description. She eventually told us we should probably get updated photos and to do a virtual tour of the house. She didn't come out to do that, we had to do that. I also had to upload those to Zillow, as she never actually did it. Back in August of 2020, she said we should lower the price of the house, but we should take it off the market, and then relist it. She assured us that the new contract was the same as the previous one, so we signed it without reading it because we trusted our realtor. The same day we signed it, we decided to take it off the market completely since my husband was deployed and he didn't want me to have to pack the house up by myself, and we weren't really satisfied with Lori's services. Lori sent over that paperwork and we signed it. What we didn't know is that she didn't expire the listing as she had led us to believe, but just withdrew the listing, making it so she still had control over our house. Fast forward to November 2020, we decided to relist the house with another realtor, only to find out Lori never expired the listing. She claimed that she didn't expire listings early, even though we had already passed the expiration of our original contract. Turns out she had made the new listing agreement last another year, without telling us. She also changed the terms to the cancellation policy and never informed us of that. Thankfully we were allowed to transfer our listing after fighting with her and her broker over it for about a week. I will never recommend Lori Powers to anyone. She isn't a very trustworthy realtor and apparently sees no issue trying to screw over a military family, especially when the service member is deployed.
Austin F.
Review for Member: Lori Powers
ZillowVERIFIED My FiancA(C) and I had the pleasure of working with Lori Powers on our first home purchase. She guided us step by step through this long process making sure to help us understand each step. Lori is always very enthusiastic, knowledgeable and an impeccable professional. She always kept us motivated and focused on our goals as well as making the tedious process fun and enjoyable. We always felt and understood that Lori was working in our best interest and if it weren't for her extraordinary guidance we would not have the dream house we have today. I would highly recommend Lori Powers to any home buyer/seller.
A11timenana
Review for Member: Lori Powers
ZillowVERIFIED Lori did a fantastic job selling our home. We moved 2000 miles away so we relied on her heavily for her knowledge and expertise. She took care of our needs and expectations.
Zuser20160314095444160
Review for Member: Lori Powers
ZillowVERIFIED Lori Powers and Tom Rumble are amazing. They are who we would recommend to anyone looking to buy or sell a home. They are the main reason we now have the home of our dreams. They helped us all the way through the process and over all of the bumps along the way. They are knowledgeable, professional, and always kept us informed throughout the process. Tom and Lori are absolutely the team you want in your corner.
Kansascity1987
Review for Member: Lori Powers
ZillowVERIFIED It's a big deal to put your trust and confidence into someone that's helping you make one of the biggest purchases in your life. My Husband and I are so thankful for Lori Powers and Tom Rumble. They just helped us purchase our first home and made the entire process happen so smoothly. They are very personable which made it fun to work with them. They are highly knowledgeable and are great at what they do. Tom and Lori are huge advocates for educating their clients and we couldn't have appreciated that more. We truly felt that they had our best interests at heart the entire time! We will definitely be working with them in the future!
Brook P.
Review for Member: Lori Powers
ZillowVERIFIED Thanks you Lori & Tom for helping us through all the craziness that comes with buying and selling a home. You made the process so easy and your expertise allowed us to gain so much knowledge about both home selling and buying. We were so blessed to work with you guys and wish you the best as you continue in your phenomenal work ?? - Jake & Brooke West
Juleeann
Review for Member: Lori Powers
ZillowVERIFIED We were ecstatic to find Lori Powers and Tom Rumble to help us sell our home of 41 years. Their professionalism and attention to detail helped us sell (and buy a new home) within a month and 1/2 of listing our home. And as an added bonus we received more than our asking price. They answered the phone 99% of the times we called (which was often). They explained offers and details in a language we could understand! They didn't miss one thing in the complicated world of selling and buying a home. I cannot recommend these two enough. If there were 10 stars in the above rating we could give them 11. If you are thinking of buying and/or selling your home give Lori Powers or Tom Rumble a call. Win! Win!
John S.
Review for Member: Lori Powers
ZillowVERIFIED Tom and Lori represented us extremely well in the sale of our house. They are very experienced professionals and that was obvious in their handling of every aspect of our house sale. At our first meeting, they displayed their knowledge of the local market and gave us a thorough review of the comps in our neighborhood. The listing strategy they recommended resulted in an offer within two days of hitting the market. As our representative in the sale negotiations, they were able to secure a very favorable offer beyond our initial expectations. They were accessible and responsive to any questions that we had regarding details of the listing, showings and closing. We would highly recommend them to anyone needing a top-notch team of realtors.
Cathie S.
Review for Member: Lori Powers
ZillowVERIFIED Lori and Tom are simply phenomenal. They negotiated on our behalf so well that we ended up in our dream house after an incredible turn of events. They were an absolute pleasure to work with and attended patiently to every detail throughout our selling and buying journey aEUR" which had many twists and turns. Every step of the way, we felt totally confident in their expertise. They know the markets to a deeper extent than most, and their vast experience gives them an edge, which they use entirely to their clients advantage. They worked extremely hard on our behalf and were tremendously grateful. Were certain that wed never have ended up in such a fantastic house, nor sold our own house for such a good price, if wed used another realtor. If youre looking to sell or buy, call Tom and Lori NOW. Youll be delighted. We cant recommend them highly enough.
Cathieschau
Review for Member: Lori Powers
ZillowVERIFIED Lori and Tom are simply phenomenal. They negotiated on our behalf so well that we ended up in our dream house after an incredible turn of events. They were an absolute pleasure to work with and attended patiently to every detail throughout our selling and buying journey aEUR" which had many twists and turns. Every step of the way, we felt totally confident in their expertise. They know the markets to a deeper extent than most, and their vast experience gives them an edge, which they use entirely to their clients advantage. They worked extremely hard on our behalf and were tremendously grateful. Were certain that wed never have ended up in such a fantastic house, nor sold our own house for such a good price, if wed used another realtor. If youre looking to sell or buy, call Tom and Lori NOW. Youll be delighted. We cant recommend them highly enough.
Juventinoquintana
Review for Member: Lori Powers
ZillowVERIFIED We had a great experience working with Lori / Tom in buying a house. We are so glad that we found them when we really needed help on finding the right place and the right house that fit our family and budget.Lori and Tom were very professionals and easy to work with. Lori always answered all of our questions and always assist us in all the process of getting a house, their knowledge, experience, dedication and negotiations skills make them the Best in their job..We will always be thankful for all the help they provided us..Regards,Quintana & Ramirez family..
You3986
Review for Member: Lori Powers
ZillowVERIFIED It had been a while since I sold a home and it was the first time selling a home alone. My home was on the market for approximately 3 months. We talked about initial price and decided to push the market. We had plenty of interest on the initial listing, however, the offers were low. Instead of taking a lower offer, Lori and Tom kept relisting the home monthly until we got it in front of the right party. Not once was I pressured to lower the price. I appreciated that because I had heard from friends that their realtor wanted to keep lowering the price. In the end, we got a higher offer that allowed me to purchase a home better suited for me.Lori and Tom did a great job of communicating all facets of the buying and selling process. They were experts at when to communicate. They would check in from time to time and would always take my calls. Throughout the process, I felt like I was their only client when they likely had 10 other deals going on at the same time. Also, they are well versed in the entire home buying experience including listing, buying, financing and inspections. They are the total package. Lastly, they are two of the nicest people you will every meet. As stated above, I always felt like I was their number one client. Give them a try, you wont be disappointed.
Alex M.
Review for Member: Lori Powers
ZillowVERIFIED Lori went above and beyond to make sure our home sold and everything went smoothly. Any issues that came up were handled before it could be addressed. Will definitely continue to use their services moving forward!
Jtvld42
Review for Member: Lori Powers
ZillowVERIFIED Lori's knowledge is very extensive in all areas of the real estate process. She walked me through the whole process, answered any questions at anytime. She was always available to discuss my concerns. Lori knew how and what to say to the other parties involved, even the art of bidding and negotiation. She even took the time to follow up with me after my purchase. I would recommend Lori to anyone looking for a home especially in today's market.
Rboza57
Review for Member: Lori Powers
ZillowVERIFIED Lori Powers is wonderful. We had been looking to purchase a new home in Portage. We had already been working with two other agents who disappointed us, as they did not return calls. One of the agents took us to homes that did not have the amenities we had discussed, completely wasting our time. We contacted Lori regarding a certain listing and she was extremely attentive. We stated our requirements and she lined up appropriate properties for us to see. She explained every step of the process and answered our questions professionally and in a timely manner. We highly recommend Lori Powers.
Browerlena
Review for Member: Lori Powers
ZillowVERIFIED Ladies and gentlemen, the devil is in the details! I cannot thank Lori enough for selling my home. She truly went above and beyond and guided me through the process with the least amount of stress as possible. I was 6,000 miles away from the home, with a toddler and pregnant while my husband was on a deployment. We ran into several roadblocks while preparing to sell but Lori arranged everything remotely and communicated every step and minutiae. Because I was not physically in the area, Lori frequently checked in on the property and communicated anything that would be helpful with selling. Lori's team really listened to me and was extremely flexible in problem solving. I always felt at ease and trusted that her team had my best interest. If I every choose to buy in the area again, I will definitely go through Rumble and Powers. Thank you again for everything!
Ferriad
Review for Member: Lori Powers
ZillowVERIFIED Lori helped our family sell my mother's home after she passed. Once the transaction became a short sale she knew exactly how to handle everything. She introduced a short sale company to assist in dealing with the bank. Lori and her team made a very difficult time and process manageable. Thank you Lori!
Jesse49007
Review for Member: Lori Powers
ZillowVERIFIED Me and my wife had the pleasure of meeting Lori/Tom Power back in March of 2017 looking to sell our home, it was a very stressful time, but they assure us they would get the house sold. There knowledge and professionalism help us get the house ready to sell. long story short the house was sold in May of 2017. Me and my wife is very grateful. Thanks Lori and Tom you guys rock lol
Bmb980
Review for Member: Lori Powers
ZillowVERIFIED We had a great experience working with ListTrue while selling our home. In the past I have had, well, "underwhelming" experiences with Real Estate transactions (and agents). Due to this, we initially set out to sell this home by owner. Shortly after listing FSBO I was introduced to ListTrue indirectly, and after several conversations it was clear to me that they handled their business differently from what I had experienced in the past. Tom and Lori treated the entire process as a professional business transaction and clearly articulated their plans to handle the items I was most concerned about - contract language; managing the post-contract items (appraisal, inspection, etc); and ensuring a drama-free close. After listing with them, we were pleasantly surprised to find that they also provided excellent advice and guidance in areas where we were already pretty comfortable - marketing, negotiation, and staging. While our overall experience was wholly positive, there are two anecdotal examples that help to illustrate why we felt we got excellent value from of the "cost" of having a seller's agent. The first is related to market experience and savvy - early in our process we received an offer that was contingent upon our buyer's selling their home. While the offer itself was solid, there were some nuanced "warning signs" that our ListTrue agent picked up from the buyers and their agent. This led him to make some recommendations to us with regard to how we structured the contingency addendum that gave us increased flexibility if future offers came in. This guidance ended up paying off for us in a big way as our original buyers became unresponsive and a new buyer came in on a tight timeline. The second example had to do with how our home was marketed. We had done tons of legwork preparing for a FSBO approach (like creating a full scale website for our home), and this generated a significant amount of upfront interest. However, as this initial interest tailed off, ListTrue (Tom in particular) was able to use the MLS and other Real Estate databases to look specifically for buyers that would be a good fit for our home and then engage their agents. This proved to be a very interesting and targeted way to aEURoemeetaEUR? potential buyers that we would never have had access to without a proactive and motivated agent.Overall, we would not hesitate to recommend ListTrue as a sellers agent. They were professional, responsive, straightforward to deal with, and ultimately provided us a strong value in the sale of our home.
User25848836
Review for Member: Lori Powers
ZillowVERIFIED If you're looking for one of the most responsive (day/night/weekends/holidays) and efficient professionals in the industry, you've found it here! Absolutely no issues from beginning to end and even picked up the phone for a consult weeks after the sale. Negotiated well into the night for the best deal. The use of new technology, and a forward thinking approach to the process, made life much easier than I had anticipated going into the sale of our home.
Sandy W.
Review for Member: Lori Powers
ZillowVERIFIED Tom and Lori assisted us with selling our beautiful bed and breakfast in Pentwater, MI. We worked primarily with Tom, but I know that Lori was instrumental as well. Tom went ABOVE AND BEYOND his responsibilities for us; he truly made the closing happen. We faced many banking frustrations and lack of professionalism, and he was our voice and fought for us! Without him, I think we would still be waiting to close. Our professional agreement and relationship with Tom worked out beautifully...we showed the property and sold the home and lifestyle while he took care of all the paperwork (huge!). He also assisted with real estate knowledge in areas that we were lacking. Highly recommend this team!
Sandrdun
Review for Member: Lori Powers
ZillowVERIFIED I can only describe Lori as "Johnny on the Spot". She was on top of all the many details in the journey to the final closing. She was patient as we worked through showing after showing until my husband and I found the perfect house for us.
StephanieBuell8
Review for Member: Lori Powers
ZillowVERIFIED Lori was very nice and great to us, she listened to all of our wants and need some in a house and did just that. She showed us multiple homes and being a first time homeowner we were scared. She ensured us to be there every step of the way. I'm extremely glad we went with her and her team for help and support! Thank you, Lori!
Stephanie B.
Review for Member: Lori Powers
ZillowVERIFIED Lori was very nice and great to us, she listened to all of our wants and need some in a house and did just that. She showed us multiple homes and being a first time homeowner we were scared. She ensured us to be there every step of the way. I'm extremely glad we went with her and her team for help and support! Thank you, Lori!
User5528541
Review for Member: Lori Powers
ZillowVERIFIED Lori helped me find the perfect first home! She was always prepared when we went to look at properties and responded quickly to phone calls. She was also very patient and didn't try to push me into buying something I didn't really love. I would recommend her to anybody who is purchasing a home in the Grand Rapids area.
Jill H.
Review for Member: Lori Powers
ZillowVERIFIED Lori, I can't begin to thank you enough for all of your assistance in selling my home. I would highly recommend Lori to represent buyer or seller. She was very professional, honest, ethical, and knowledgeable. She kept me up to date and informed every step of the way. Lori explained each step in the process of selling my home. I believe buying or selling can be a stressful life event. Lori answered all of my questions, answered all of my phone calls, gave excellent information about the process, and was always kind and patient with me. She truly "managed the stress" of selling my home so I could focus on packing and moving forward on my journey. I would highly recommend Lori to my family and friends for any real estate needs. Thank you again, Lori, for all of your support and assistance!!!!
JuliocOrtega
Review for Member: Lori Powers
ZillowVERIFIED Lori is just great! She is professional, honest, likable, knowledgeable, and really cares for her clients. I had multiple questions throughout the whole process and she was always there to answer; the time or day didn't matter she was always available. I have loved working with her and would highly recommend her to anyone!
Melissa G.
Review for Member: Lori Powers
ZillowVERIFIED Lori's exhibited a welcome balance of tenaciousness and professionalism in her commitment to selling our home, which was less than a perfect piece of property. We previously tried to sell our house with a different agent and we received zero offers in six months. Lori sold the house for the asking price (which was higher than previously listed) in approximately 3 months. She understands her industry, is responsive and is an adept negotiator. Lori is a pleasure to work with and as importantly...effective.
Kristin N.
Review for Member: Lori Powers
ZillowVERIFIED Lori was an exceptional buyer's agent. I had the unfortunate experience of buying a home during a time when everyone else believed this would be a good idea. As a result, houses would be on the market for only a few days. Luckily, my family and I had the pleasure of working was Lori. She was not only patient (we had to look at a LOT of houses), but she worked her schedule around our availability. I just started a new job and was unable to meet during regularly hours. She even came out on a holiday weekend to show us properties. Her experience was evident as she was able to answer a lot of questions, and present a lot of information about things we'd never thought of. She was extremely helpful when it came to working with my family when I wasn't available. She even came to the home inspection. I enjoyed working with her immensely and appreciate all that she did for me. I encourage anyone else looking for a home in the western Michigan area to contact her immediately.
Ans33
Review for Member: Lori Powers
ZillowVERIFIED Lori was our buyer's agent in a recent purchase. As first time buyers, we had lots of questions along the way. Both Tom and Lori were extremely responsive, knowledgeable, professional and well versed in the local market. Thank you so much Tom and Lori, we are thrilled with our new home and very grateful for your time, hard work, and expertise!
Kristie B.
Review for Member: Lori Powers
ZillowVERIFIED I was the seller of a property and used Lori to negotiate a Short Sale. I had worked with two other realtors prior to Lori and was unsuccessful. I had no knowledge of the SS process but Lori's team was very patient explaining what I needed. It was a long process and they kept me informed throughout the time and always responded the same day as my inquiry. There were a lot of obstacles with my liens, but she was able to sell my home and prevent a foreclosure!
Tsoisten
Review for Member: Lori Powers
ZillowVERIFIED Because we purchased a short sale, this was a very long process. Lori was with us every step of they way! She communicated what was happening, explained processes and options. We felt very comfortable working with Lori and highly recommend her services!!
Mlandgraf
Review for Member: Lori Powers
ZillowVERIFIED My experience with Lori Powers was excellent. We have work with several realtors before Lori and none met our expectations like she did. She listened to our likes and dislikes and found us the homes in our criteria very rapidly. Once we chose a home they were quick to help us with anything we needed. Any questions we had were quickly answered. She truly made our home buying experience a good one.
Albaile1977
Review for Member: Lori Powers
ZillowVERIFIED Lori was wonderful to work with. She kept me very informed on everything that was going on. If i had any questions she replied in a very timely manner.I was very comfortable with Lori. She always had my best interests at hand.I would highly recommend Lori to anyone.
Glazierg0
Review for Member: Lori Powers
ZillowVERIFIED What an absolute pleasure it was working with Lori, she was a true professional and made the entire selling process a breeze. She made the time and was always reachable no matter what. My wife and I were a little anxious on selling our house and was not sure of the whole process but Lori made the entire process seamless. If I ever need another realtor she will be the first person we call.
