Note: Reviews may include other agents on their team
What clients say about this agent....
Epaladino3
Review for Member: Lisa Santilli
ZillowVERIFIEDLisa and Felicia were incredible to work with throughout both the selling and buying process. They guided us every step of the way and truly went above and beyond to make everything as smooth as possible. They connected us with trusted professionals to help stage our home, which made it look its best and helped it sell quickly. They were always available to answer our calls and texts, no matter how many questions we had, and made us feel supported throughout the entire process. When unexpected issues came up, they had reliable contacts for inspectors and contractors who helped us resolve everything quickly. Their knowledge, responsiveness, and dedication made what could have been a stressful experience feel manageable. We are so grateful for all of their hard work and would recommend Lisa and Felicia to anyone buying or selling a home!
Sportdad8
Review for Member: Lisa Santilli
ZillowVERIFIEDLisa was the best to work with! Her knowledge and guidance throughout the whole process was invaluable. She and her team were always available for questions, provided expert advice and constant communication throughout the sale.
Dbkeimach
Review for Member: Lisa Santilli
ZillowVERIFIEDWorking with Lisa was great. Working with her twice was amazing! In 2009 when we were looking for just the right home, we met Lisa and we purchased a home from her that was very special to her. She was great to work with, knew the area really well, and made the experience as easy for us as she could. We stayed in touch and in 2024 when it was time for us to move, we immediately called Lisa to sell our house. Again, she made the whole process as easy for us as possible. We would absolutely recommend Lisa whether it's your first home or your 10th home - she'll treat you like a cherished client and ensure the process works for you...because Lisa is working for you. She is knowledgeable, professional, and down to earth. We loved working with her both times!
Bratt52736
Review for Member: Lisa Santilli
ZillowVERIFIEDLisa was the calm in the storm selling our house. She did a thorough market analysis and priced our house perfectly. She also created a marketing plan that encompassed in person, virtual and social media expertly. During the marketing process she communicated well with us-and was there to smooth the process during negotiations. We are so happy we chose Lisa and her team!
Kpangriz
Review for Member: Lisa Santilli
ZillowVERIFIEDLisa was a pleasure to work with on the sale of my parents family home. Not having experience in real estate transactions, she explained the process thoroughly. She was always available to answer questions. I appreciate her knowledge and professionalism and would highly recommend her.
George L.
Review for Member: Lisa Santilli
ZillowVERIFIEDFrom the moment of meeting and speaking with Lisa, I knew then she was going to find a house for my girlfriend and me. She was responsive and quick with everything throughout the entire process. She ended up finding my forever home within weeks of us first meeting. She's excellent and what she does, and I will be recommending her to close family and friends.
MJHReis
Review for Member: Lisa Santilli
ZillowVERIFIEDI highly recommend Lisa for your next real estate transaction. She is a true professional and a pleasure to work with in what can be a very stressful process in general. She is extremely responsive and knows the real estate business inside and out. Lisa was able to get us the most up to date market information and specific listing information on each house we considered so that we could make informed decisions about each property. She and her team at CRE are fantastic!
Kristina P.
Review for Member: Lisa Santilli
ZillowVERIFIEDI cannot say enough good things about how helpful, professional, and responsive Lisa was throughout the entire home-buying process. As first-time buyers in a super competitive market, it was critical that we were on top of new listings, organized and timely with our offers, and that we presented our offers in a way that stood out from other buyers. Lisa's immense knowledge of the industry and extensive experience give her this innate intuition that is absolutely invaluable. She was spot-on every step of the way and it was her advice and consultation that helped us land the house we wanted. Her patience, persistence, and honesty continued to remind us that we were in great hands and I would highly recommend her!
Janereddishbrooks7
Review for Member: Lisa Santilli
ZillowVERIFIEDRealizing it was time to downsize was a difficult reality to face. Having raised our four children in the beautiful town of North Reading and now with 3 out of 4 of them living out of state downsizing was the right decision. I was on my own and had no idea what was entailed in the process of selling my house. I chose Lisa Santilli as my listing agent and was not disappointed! The house was going to go on the market in February and Lisa arranged to have professional photographs and drone photography done on the outside of my house during the summer to highlight my pool and yard. I was advised all along the way how to prepare my house to be the best it could be to maximize the opportunity to get the best offer possible. Lisa shared so many resources that helped me prepare the house for sale. I was so proud to present my beautiful house to prospective buyers. All the great advice I was given paid off as I received multiple offers after the first open house and accepted an offer well above my asking price. If you are considering selling your home, I would strongly suggest you contact Lisa, you wont be disappointed. Jane Brooks
Matthew J.
Review for Member: Lisa Santilli
ZillowVERIFIEDLisa was a pleasure to work with on the purchase of our first home. She treats you as if you are her only client and uses her years of experience and market knowledge to help guide you through the often stressful home buying process. Lisa takes the time to understand what her clients are looking for in a home and works tirelessly to ensure they find it. We couldn't have asked for a more attentive and accommodating realtor. I couldnt recommend Lisa more highly if you are looking to find your dream home.
Laurengal16
Review for Member: Lisa Santilli
ZillowVERIFIEDLisa helped us purchase our first home and was wonderful to work with! With her knowledge and experience, we were able to move quickly and strategically in a very hot market - ending up with an accepted offer on our dream home! Lisa is professional, knowledgeable and so helpful. We can't recommend working with her enough!
Judymartin1206
Review for Member: Lisa Santilli
ZillowVERIFIEDLisa is wonderful to work with! My husband and I used her last fall as our selling agent for our home in North Reading. With her expert guidance, we worked hard at getting our house prepped for selling by cleaning, decluttering and doing a few minor updates such as painting and new carpeting. Lisa put us in touch with an extremely talented stager who worked her magic at making our house more desirable to potential buyers. Lisa hired a professional photographer to do the photos and the video tour for the listing. Lisa was always professional and trustworthy. She kept us apprised of every open house and showing appointment scheduled. She was very communicative during this process and was available to answer our questions. We were very happy to receive 3 favorable offers within a week of listing so that we could move forward with relocating to a new state. We highly recommend Lisa to anyone looking to buy or sell a home.
Zuser20180721101022053
Review for Member: Lisa Santilli
ZillowVERIFIEDFrom the moment I chose to have Lisa Santilli to help me sell my home & find a new condo, I knew it will be a great success. She made suggestions what to do to make the house more sellable and attractive which I followed. In meantime we went to several condo sales in many towns that I desired to live, because of my limited physical ability there were many not suitable & she knew how to comb out the ones that werent werent a good fit. My house was sold in 3 days & I purchased the condo that I love & an now living in. Lisa was always there to answer my calls & if by chance she was not able to help me view some properties, she had her co-worker Paddie who was a very good realtor, help me see different condos.
Ingrid R.
Review for Member: Lisa Santilli
ZillowVERIFIEDThere are not enough stars to describe Lisa! Lisa was able to decipher all our conversations and get a clear picture of what we wanted. Just about every thing on our wish list is in our new home purchase. Negotiation skills were just awesome. Lisa was able to guide us in placing the appropriate price for the house. The process was smooth. Even after the sale and move in, Lisa continues to help us with referrals for home projects. Lisa is a real estate counselor you can trust to help you make the best decisions for you!
Rick62783
Review for Member: Lisa Santilli
ZillowVERIFIEDLisa was excellent to work with throughout our search for our perfect home. We were very particular in our search for a certain style, location and price and she was able to get us all three. Without her experience, knowledge of the area, grasp of the current market, and availability to show us properties with short notice, we wouldn't have been able to buy our dream home. Not only did she find us our new home, she was able to sell our former home in just 3 days and above asking price! She made the process for both transactions simple and stress free. If you are looking to buy and/or sell, I recommend you call Lisa. Rick R. Tewksbury, MA
Billyo44
Review for Member: Lisa Santilli
ZillowVERIFIEDI highly recommend Lisa Santilli as a real estate agent. She made the whole selling experience as easy as possible for me, She gave me all the information I needed to prepare my house to get the maximum value. Once it came time to get the house listed she had an agreement within a week. When the agreement was reached she was very efficient getting me all the paperwork I needed to sign and returned to the closing attorney to make the closing quick and painless. I look forward to working with Lisa for any of my future real estate experiences.
Wei
Review for Member: Lisa Santilli
ZillowVERIFIEDWe are very glad that we found Lisa from Zillow. She is very knowledgeable, responsible and helpful. She kindly provided staging consultation, professional photography and recommendations for getting house ready for sale. Our house was offered full price within days of listing house for sale. I had to commute to work in a different city during house selling and our buyer were certainly not the nicest people, Lisa's promptly response and dedicated supports really helped to make the final deal. Highly recommended.
Jewaight783
Review for Member: Lisa Santilli
ZillowVERIFIEDLisa is an excellent realtor. The speed at which we went from looking to closing was incredible. Lisa is very responsive and communicative, working with us and the seller to get all the details finalized in short-order.
Handsel1
Review for Member: Lisa Santilli
ZillowVERIFIEDLisa was highly referred to me by the elder care attorney that I was working with, and I trust the opinion of my attorney. It ended up that I couldn't have selected a more highly experienced and professional individual as Lisa proved to be. Lisa worked very hard for us and was helpful in every way possible. She navigated us through the entire process of selling the house. With her amazing knowledge of the real estate industry and her ability to solve any glitches along the way made what could have been a stressful situation seem minor. Lisa is personable, friendly, and clearly communicated all aspects of the entire selling process to us. We couldn't have been more pleased to receive an offer within a week of listing the house for sale and over the asking price. I am thankful to have worked with Lisa and would most surely recommend her to anyone.
Amy A.
Review for Member: Lisa Santilli
ZillowVERIFIEDLisa helped me sell my home under some very stressful conditions. Her guidance on what to repair, what to update, and where to stop was invaluable in getting top dollar (over asking!). She was very patient with my family situation and needs, and provided great checklists to keep me on task. She also provided great recommendations and vendors for staging and cleaning so that my home looked beautiful for the open house. Lisa was also very helpful, explaining the sale process and going through each offer with me so that I could choose the best for my situation. When I'm in the market for my next home, she's my first stop.
Johnjpettyiii
Review for Member: Lisa Santilli
ZillowVERIFIEDLisa took the time to get to know us and what we were looking for. She really took our needs and concerns to heart and made sure to show us houses that checked the boxes we wanted. She was very responsive and did a great job getting showings on our schedule. Once we had an accepted offer Lisa was able to expertly guide us through the process and worked with us and our lender to ensure a timely closing. We can't recommend Lisa enough! She made the whole process easy from start to finish and really got to know us as she helped us find the perfect home!
Anita S.
Review for Member: Lisa Santilli
ZillowVERIFIEDWe had to sell our parents condo shortly after losing them both. It was an extremely difficult time for us. Lisa was amazing to work with. She communicated with us constantly, helped when we couldn't be there, answered all of our questions, and sold the property quickly. We would never have been able to do it so quickly and efficiently without her. If we had another property to sell, Lisa would be the only person we'd work with!
Deborah H.
Review for Member: Lisa Santilli
ZillowVERIFIEDFrom my very first meeting with Lisa I knew I had found a reliable and competent real estate agent. Lisa researched comparable properties for sale in my area as well as recently sold properties. Together we determined a price to bring my property to market and also a strategy to sell it. Because of her many years of experience,Lisa was fantastic at keeping me informed about what to expect at every stage of the process. Lisa is a top notch agent and I highly recommended her.
Fcinc1
Review for Member: Lisa Santilli
ZillowVERIFIEDLisa Santilli with Classified Realty Group provided simply the best realtor services one could hope for. Lisa and her team executed perfectly in listing our home, managing the open houses, and helping close the sale.
User6154357
Review for Member: Lisa Santilli
ZillowVERIFIEDLisa was a pleasure to work with. She was knowledgeable about the local marketplace and guided me throughout the entire selling process. She is professional, smart, resourceful and I highly recommend her!
CaitG
Review for Member: Lisa Santilli
ZillowVERIFIEDLisa Santilli is an unbelievably smart, strategic, and savvy realtor. She is a remarkable professional with many admirable accolades. What we loved most about Lisa from the very beginning was her humble and kind demeanor. She doesn't overwhelm her clients with the buying and selling process. Lisa takes her time to get to know her client, stays unbiased, and does her best to remove as much of the stress of the selling process from her clients. She does so by being extremely organized with each step of the process, from house photos, to hiring a stager, to preparing documents for the listing of the home. She is well-versed in the various marketing vehicles in todays world; not just relying on online MLS listings to get the word out, but also promoting homes via social media, which is a popular and proven platform in todays society. When Lisa sold our condo, a neighbor stated they never had seen so many cars at a condo open-house; he said it got him and others to think about selling their place too. Lisa knocked it out of the park! Lisa is always connected as well, which was very important to us, especially on the buying side in this difficult market. Whenever we wanted to view a home or find out more details about a new listing, Lisa was on top of it right-a-way. She has the sense-of-urgency one needs in todays buying market, and she is also very skillful and trustworthy with her offer strategies. Thanks to Lisa, we were able to sell our condo over asking price, and buy our dream home! The timing and execution of both selling and buying aligned perfectly. We couldnt be happier to have met Lisa and are so grateful for all of her guidance, support, and expertise!
Bsully15
Review for Member: Lisa Santilli
ZillowVERIFIEDI enjoyed working with Lisa Santilli in selling my mother's house. She is extremely dedicated to her work, and was always available for questions I had. Lisa went out of her way to make the process as easy as possible. We were selling the house under power of attorney, so there were issues that needed special attention. Lisa came to my house to pick up and deliver a document that the lawyer needed quickly. She also helped with other issues, like the smoke and carbon dioxide certificate, and when the refrigerator leaked all over the kitchen and down to the garage. The photos of the house were fantastic! They really accentuated the best features of the house. I highly recommend Lisa Santilli if you have a property to sell. She's a great person. She knows the market and will get you the best price for your house.
Ampeterson50
Review for Member: Lisa Santilli
ZillowVERIFIEDLisa is an extremely proactive sales professional, Her extensive knowledge of the local communities was very impressive. Her flexibility and willingness to make herself available enable us to list the house during the weeks between Thanksgiving and Christmas AND received multiple offers and sold over asking price. Lisa proved to be more than a real estate agent and I was very grateful for all the ways in which she so willingly help me through the process. She has a valuable network of local contractor that assisted with updates to get the house ready for sale. I used her handyman, painter, electrician, hardwood floor expert, etc. I don't think I could have sold the house without Lisa from across the country. She was generous with her advice, always accessible, easy to work with and has good sense of humor. I really liked the professional pictures and online sales video tour she put together. It was exceptional. I thought selling a house from across the country would be nerve racking but it went smoothly due to Lisa's professionalize . My attorney comment that Lisa was a pleasure and easy to work with. I would highly recommend her to anyone wishing to either buy or sell a home.
Jslakey
Review for Member: Lisa Santilli
ZillowVERIFIEDLisa Santilli is a competent and knowledgeable realtor who exceeded my expectations in selling our home. She provided us with tailored concierge service to facilitate our home sale and gave us guidance/ assistance with each step of the process.
Dmercuri1
Review for Member: Lisa Santilli
ZillowVERIFIEDLisa Santilli has proven to be extremely knowledgeable in her profession with a vast understanding of the local market. She is also professional and personable and went the extra mile to make sure my house was marketed aggressively and successfully. I am very impressed by how accessible Lisa Santilli is via phone and email and by her ability to answer all questions I had regarding the sale of my home. I highly recommend Lisa Santilli for all real estate sales. I have chosen her expertise on yet another property due to her skillset.
Judieg2
Review for Member: Lisa Santilli
ZillowVERIFIEDMy elderly sister moved to an assisted living facility and I hired Lisa Santilli to list her townhouse. Lisa had excellent recommendations and contacts to help us get the property ready for sale. My family and I followed her advice and had multiple offers after the first weekend on the market! The sale went smoothly and Lisa assisted me throughout the process. She was professional and friendly while helping with an overwhelming task. I highly recommend Lisa Santilli.
Zuser20140617113513282
Review for Member: Lisa Santilli
ZillowVERIFIEDLisa Santilli is incredibly knowledgeable about the local area. There was no question we asked that she didn't have an answer for. She was helpful, patient, and very professional. I do not think we would have the house we have today without her.
M T.
Review for Member: Lisa Santilli
ZillowVERIFIEDyes please contact if you need helpful service and positive results. Assisted and honest with home evaluation. Helped me to maximize my home for positive results. Would recommend and utilize Lisa again if needed. Positive experience for someone who has never done this before.
Jesslavoie83
Review for Member: Lisa Santilli
ZillowVERIFIEDLisa is so sweet. She went out of her way to answer questions we had on a property when she was on vacation!! Also, she has been our agent for fixer uppers, and she always does an amazing job with staging the newly renovated homes! I definitely would recommend her to anyone!
Juliebird86
Review for Member: Lisa Santilli
ZillowVERIFIEDWe were totally impressed and would highly recommend Lisa Santilli of Classified Realty Group to anyone buying or selling a home. She helped us with the sale of our family home (which we lived in for 21 years) and with the purchase of our new (empty nesters) home. She is very knowledgeable about the real estate market, responsive and cares very much for her clients. She is a true professional and her personal attention, and marketing strategies for both the sale and purchase were above and beyond. For the sale of our home, she hired a home staging consultant who provided many useful recommendations, and a professional photographer who took beautiful pictures. Our home sold within days of the open house weekend. Her input, knowledge and negotiating skills for our new construction (dream) home were awesome! We could not have been happier with Lisa. She exceeded our expectations!! Julie and Frank Dunn
K M.
Review for Member: Lisa Santilli
ZillowVERIFIEDLisa Santilli of Classified Realty Group is an honest intelligent realtor. After the open house, we had 12 bids over asking price! When my husband and I were ready to sell our house in Wakefield, we engaged Lisa Santilli of Classified Realty Group to put the house on the market. Lisa provided a market analysis and we discussed pricing the home to sell, which we all agreed upon. Lisa hired a stager who came into the house and did all the work to make the home look updated and pleasing to the eye and photos. After the open house, we had 12 bids over asking price! Lisa checked the financial status and presented the offers. One of the top three offers came from Lisas office, where she would have received full commission. Lisa told us we should take the top offer, even though she would split the commission. Honestly and Integrity, that is why you should hire Lisa Santilli of Classified Realty Group. Kathryn Melesciuc
Bwlavers65
Review for Member: Lisa Santilli
ZillowVERIFIEDLisa Was Awesome To Work With... She Went Above And Beyond To Help Me Sell My House In North Reading. I Also Just Used Her To Buy Another Property And Of Coarse She Was Very Helpful! I Definitely Recommend Her You Won't Be Disappointed!!!
Zuser20141017190636639
Review for Member: Lisa Santilli
ZillowVERIFIEDI dont' think we could have had a better realtor. Lisa was always very honest and went above and beyond to make sure that we had all the required information on a house that we were considering. She is very knowledgeable about the market and has wonderful contacts within the community. She spent many hours with us in our search to find the right home and was always patient and available. She genuinely wanted to find us the best home for our family. It was a pleasure working with her. I trusted her opinion and believed that she was looking out for us "the buyer" when purchasing a home. I highly recommend Lisa Santilli.
Erikkoenig25
Review for Member: Lisa Santilli
ZillowVERIFIEDWe purchased a home in North Reading in the spring of 2013. We chose Lisa as our realtor because of her professionalism and knowledge of the area. We are so happy that we did! She helped us find the house that was just right for our family. She was very knowledgeable about the building process and worked very well with our builder. Her communication and negotiation skills made the process as stress free as it could be! We highly recommend her!
Janetpaige33
Review for Member: Lisa Santilli
ZillowVERIFIEDLisa Santilli has been my realtor since Spring of 2006. Since that time I have used Lisa to sell two houses and buy one. Her professionalism, knowledge of the area and the properties available or comparable was exceptional. She is incredibly easy to work with and explained everything throughout every step. For me, personally, selling and purchasing a home(s) has been an incredibly stressful to which Lisa remarkably assisted in reducing my worry and anxiety. I find Lisa to be honest and trustworthy and strongly recommend her without any reservations.
DarkCanyonKitty
Review for Member: Lisa Santilli
ZillowVERIFIEDI chose Lisa Santilli as my realtor in spring 2010 when I sold my older home in North Reading Massachusetts. Aside from her excellent experience, qualifications, and the extensive market analysis she did for my home, Lisas friendly personality and sincerity lead to to me choosing her. It was a complicated sale in that I moved out of state a week before the listing publicized. The house was essentially empty, but Lisa arranged to have it staged so that it had a warm feeling while still showing off its size and features. There were a few cosmetic issues Lisa felt would be worth the effort to have addressed and she arranged for them to be taken care of in no time at all. The online listing looked great, and the response to it and the initial showing proved it. The house was under agreement quickly. Later that spring there was tremendous flooding in North Reading in spring 2010, and Lisa made many trips to the house to be sure the basement was not getting flooded, even though the house was equipped with a remote-alert basement water detector. I got an email letting me know each time she did - Lisa just had to be sure the house was safe, and wanted me to be at ease as well. She personally facilitated many visits by multiple parties including the buyer, fire inspector, radon mitigation and septic systems installers. For any challenge that old house sent our way, Lisa found a quick solution, or had excellent recommendations for one. All through the process Lisa was fabulous at keeping me informed from afar at how the sale was proceeding with phone calls and emails from her blackberry, home or office. I do not think anyone could have gone any further or worked any harder to get the house sold. Lisa Santilli went above and beyond, and has my deepest gratitude and highest admiration for it.
Lilypie1
Review for Member: Lisa Santilli
ZillowVERIFIEDLisa helped us purchase a two family home in Melrose in December 2010. She is very knowledgeable in all phases of real estate and was extremely diligent in helping us to find the perfect home. She spent a great deal of time and much effort researching and selecting homes for us to view. She was always very patient and not once did we feel any pressure to make a decision on the many houses we looked at. We truly appreciated her support as we went through the purchasing process and highly recommend her as a real estate agent.
Dicque
Review for Member: Lisa Santilli
ZillowVERIFIEDLisa provided a very professional service. We would highly recommend her to anyone in need of real estate services.
Debell_92
Review for Member: Lisa Santilli
ZillowVERIFIEDLisa was the selling agent of the first house my husband and I purchased together in October 2009. She made the process as easy for us as possible. She went above and beyond to make sure everything came together. Her knowledge of the house and our new town really helped us to feel like we were coming home. The house was (and remains) the perfect place for us and we have Lisa to thank for that.During the process, we had decided that if that house we were interested in didn't work out, we wanted Lisa to be our buyer's broker - we enjoyed working with her that much.After we bought the house, Lisa checked in on us to make sure things were OK and gifted us with a wonderful "Welcome" package. I shared the story with friends and none recalled being treated as much like family as we had been after they made home purchases.On a personal note, I was glad not to have to say good-bye after our sale closed. Lisa and I remain in touch and I suspect we will for a very long time. If ever we were to move, I'd call Lisa first to help us find a new home.